Compare EnterpriseDB vs Veritas

EnterpriseDB

Based on 12 reviews.

Veritas

Based on 301 reviews.

Sample Customers

EDB Backup and Recovery Tool

KT Corporation, ABN AMRO, Clear Capital,

EDB Postgres Replication Server

Ericsson CMS, KT Corporation

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

Popular Solutions

EDB Postgres Advanced Server

6 reviews

EDB Postgres Enterprise Manager

1 reviews

EDB Postgres Replication Server

0 reviews

Veritas NetBackup

25 reviews

Veritas Backup Exec

10 reviews

Veritas NetBackup Appliance

19 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

Government

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
There are no specific use cases associated with the product. For my personal use, I installed EDB Postgres Advanced...
Read full review of EDB Postgres Advanced Server »
Raghu Suthapalli
Associate Technical Architect at CES
The tool helps us to create dashboards.
Read full review of EDB Postgres Enterprise Manager »
BharathKumar2
Database Administrator at Cartrack
We are using EDB Postgres Replication Server for replicating many servers, such as single servers and various standby...
Read full review of EDB Postgres Replication Server »

Review 1 of 3

RifkanHasan
Group Assistant, General Manager of IT at CIC
The appliance is mainly for our servers and file servers, and it’s very user-friendly and secure.
Read full review of Veritas NetBackup Appliance »
Sameer Pansare
Sr. Management Forensics and Tapes Expert Services. at Consilio
Our primary use case for this solution is preliminary data restoration from tape media, disaster recovery, or...
Read full review of Veritas Backup Exec »
Jayson Martin
Head IT Data Storage at a insurance company
We use the product for reporting, forecasting, and cost efficiency.
Read full review of Veritas Data Insight »
Andre Isaacs
ICT Director at SSA
We use Veritas NetBackup for disaster recovery and backup operations. It supports our disaster recovery strategies...
Read full review of Veritas NetBackup »
Adnan Yurtoglu.
Senior Consultant (NetBackup) at Yapı ve Kredi Bankası AS
We use the solution as an enterprise product. We use it as a backup.
Read full review of Veritas Alta Data Protection »

Review 1 of 5

Customer Service

Laksiri Bala
DB Architect / Consultant at a tech vendor
Their technical support is quite good. Even for installation issues, support is readily available and competent.
Read full review of EDB Postgres Advanced Server »
Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
As it is an open-source product, I did not get any technical support.
Read full review of EDB Postgres Advanced Server »
BharathKumar2
Database Administrator at Cartrack
The support from EDB Postgres Replication Server has been very good.
Read full review of EDB Postgres Replication Server »
Anonymous User
Director of IT Maintenance Department at a financial services firm
We have contacted technical support in the past, but it is mostly if we need some additional information about things...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Software Engineer at a computer software company
We didn't get any support and used Google to search about issues.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Student at a university
Postgres has excellent documentation, which is very comprehensive and includes diagrammatic representations and...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Senior Manager Global Database Services at a manufacturing company
I do not have any direct contact with technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Enterprise Programmes Architect at a logistics company
We are one of the largest corporations in the world so our exectation and support given was extremely high. Would...
Read full review of EDB Postgres Advanced Server »
Yemi Dalley
Software Engineering Manager at a tech vendor
I haven't used EDB Postgres Advanced Server technical support.
Read full review of EDB Postgres Advanced Server »
Gopi_P
Data Engineer at a consultancy
The documentation is excellent. It covers everything you need to know, including how the features work and how to set...
Read full review of EDB Postgres Advanced Server »

Review 1 of 10

AsiyeYigit
CTO at Gantek
Veritas NetBackup is a robust and mature solution. However, there is some latency with its support process....
Read full review of Veritas NetBackup »
Mashood Atitebi
Global Core Infrastructure Engineer at Finning International Inc
We have local support. We are not connected directly to Veritas’s support team.
Read full review of Veritas NetBackup Appliance »
Jayson Martin
Head IT Data Storage at a insurance company
The tool's support is knowledgeable.
Read full review of Veritas Data Insight »
Sivathiban Krishnamurtthu
Service Delivery Director at Syscentrix
The support has been good, I have not had any problems with the support.
Read full review of Veritas NetBackup Appliance »
MihaiAlexandru
Unemployed at a manufacturing company
We've never used technical support. I can't speak to how helpful they are if there are issues.
Read full review of Veritas Data Insight »
Sivathiban Krishnamurtthu
Service Delivery Director at Syscentrix
In terms of technical support, it's been so far so good. I would say the only improvement needed is the callback...
Read full review of Veritas NetBackup »
Anonymous User
Director
When I worked at Veritas I was technical support, so I know their processes quite well. I don't know if they've...
Read full review of Veritas Alta SaaS Protection »
Anonymous User
Engineering Manager at a tech vendor
I do not have direct experience with tech support.
Read full review of Veritas Backup Exec »
Anonymous User
DBA at a energy/utilities company
There are different types of technical support. They offer Gold and 24/7 monitoring, for example. The also offer...
Read full review of Veritas NetBackup Appliance »
Karthik-C
Solutions Architect at AspireNXT
I'm neutral on technical support. I would rate them at a seven out of ten. There's nothing that makes them...
Read full review of Veritas CloudPoint »
Anonymous User
Network Engineer at a manufacturing company
I would give technical support a rating of nine out of 10.
Read full review of Veritas Backup Exec »
Pawel Augustyn
System Senior Engineer at a tech services company
They are helpful, but they are not very fast. They respond, but it takes them 24 hours to send the first response,...
Read full review of Veritas Backup Exec »
Anonymous User
Senior Account Manager at a tech services company
My colleagues in the engineering department handle this area.
Read full review of Veritas NetBackup »
Anonymous User
ICT-architect at a tech services company
The technical support is not bad. We have a partner contact channel, where we can log cases and communicate with...
Read full review of Veritas NetBackup Appliance »
Nikolay Gorbunov
Lead Engineer at a integrator
I would give technical support a rating of 8/10. They are good.
Read full review of Veritas NetBackup »
Anonymous User
Consultant Project Development at a tech services company
Veritas support is good.
Read full review of Veritas Access »
Anonymous User
Support Engineer at a tech services company
On Veritas, the response time is good.
Read full review of Veritas NetBackup »
Kayode Oni
Chief Technology Officer at a tech company
Technical support for this solution is very good. When you run into a problem you can call them at any time. They...
Read full review of Veritas Backup Exec »
Nawaaz Toonah
Operations Manager at Cybernaptics
Maybe in the early years, we used to seek support, however, now, since we are quite versatile with it, we deal with...
Read full review of Veritas Backup Exec »
Anonymous User
Linux, Backup and Storage Administrator
10 out of 10.
Read full review of Veritas NetBackup »
Ash Dib
Virtualization Specialist at Digikala
I have been able to learn how to use this solution on my own, without training. Where I am, in Iran, we do not have...
Read full review of Veritas Backup Exec »
Mohammad Sajid
Analyst - Microsoft Technologies at a energy/utilities company
We have had a lot of trouble with tech support.
Read full review of Veritas Backup Exec »
Anonymous User
Desktop Support Engineer at a computer software company
Technical support is great. they are fast and very helpful. We are satisfied with their level of service.
Read full review of Veritas NetBackup »
Anonymous User
Head of IS at a financial services firm
Veritas NetBackup technical support is good and responsive.
Read full review of Veritas NetBackup »
Anonymous User
Senior IT Infrastructure Analyst at a energy/utilities company
The technical support has had a major impact on us. Sometimes, they do not support us properly. Support is available,...
Read full review of Veritas NetBackup »
Anonymous User
IT admin
While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues, which...
Read full review of Veritas NetBackup »
Pawel Augustyn
System Senior Engineer at a tech services company
Enough ok,
Read full review of Veritas Backup Exec »
Anonymous User
CAD Engineer at a manufacturing company
The technical support is very good.
Read full review of Veritas Backup Exec »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Due to sanctions, my customers are often unable to use support from the original companies. I have not had any...
Read full review of Veritas NetBackup Appliance »
Jochen Tytgat
Senior Admistrator at hq-12b
Technical support varies. Some are very good. If you feel support is lacking you can redirect your case elsewhere and...
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

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