Veritas NetBackup Reviews

Name: Veritas NetBackup
Brand: Veritas
Rating: 4.1 (114 reviews)

4.1 out of 5

114 reviews
89% willing to recommend

3,872 followers

What is Veritas NetBackup?

Veritas NetBackup is an enterprise-grade backup and recovery software solution. NetBackup securely restores and backs up files, raw partitions, and directories on a server known as a media server. A server protected by NetBackup is referred to as a NetBackup client. During the backup process, the NetBackup client sends the data through the network to the NetBackup media server, which chooses the appropriate storage media as the backup point.

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Veritas NetBackup is the #5 ranked solution in best Backup and Recovery Software. PeerSpot users give Veritas NetBackup an average rating of 8.2 out of 10. Based on the analysis of the 114 most recent Veritas NetBackup reviews, the overall sentiment is positive, with a sentiment score of 7.9. Veritas NetBackup is most commonly compared to Veeam Data Platform: Veritas NetBackup vs Veeam Data Platform. Veritas NetBackup is popular among the large enterprise segment, accounting for 62% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 15% of all views.

Helped 816,636 peers since 2012

Featured reviews

Storemgr67

Storage Manager at a financial services firm with 10,001+ employees

We use it like any other backup solution for resource restoration when needed and for populating systems in environments with data. We use NetBackup's data management strategies for multi-target backups and retentions. That's the short answer. The full explanation is quite involved. It would require describing our environment, our workflows, and how we use policies and vaulting policies to move data around. But to keep it brief, NetBackup simplifies managing data across multiple targets with various retention periods. NetBackup is part of a multi-layer strategy. It's one of the many tools we use, to ensure we don't rely on a single product. So, the product has positively impacted our protection strategy. Moreover, we're satisfied with its performance when it comes to the deduplication function.

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Giap Seng Tay

Senior IT Manager at Westports Malaysia Sdn Bhd

It is easier to find a backup solution engineer with technical expertise for Veritas NetBackup because it is a popular product in my country. The solution's backup time is good. The solution is easy to deploy for newer projects, and we find it very stable. Just one person is required to maintain the solution. I would recommend Veritas NetBackup to other users. Overall, I rate Veritas NetBackup a nine out of ten.

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N'GUESSAN E R

Senior Presales Manager at SOCITECH S.A.

There is a big change in Veritas. In the past, we could easily change servers or appliances and continue working by restoring the catalog. We could change servers from Linux to Linux or Linux to Solaris and perform catalog restores to continue working. But with the new version, we are forced to engage Veritas' professional services, which is too expensive. Sometimes, we've received quotes exceeding $100,000 for a catalog migration. This expense was unnecessary in the past. For instance, we used to install a new release of Linux and simply restore the catalog, and the system would function well. But with the latest version, it's no longer feasible. For instance, if we want to migrate from appliance 5030 to 5060 or even just 5050, we are compelled to engage Veritas consultants due to the intricate data manipulation involved. This additional expense is quite expensive. In the past, these devices didn't even exist, and we could easily restore the catalog, resulting in a fully functional system. However, the new version demands expensive expertise for such tasks, which I find unacceptable for our clients.

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Veritas NetBackup mindshare

As of November 2024, the mindshare of Veritas NetBackup in the Backup and Recovery category stands at 4.7%, down from 5.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Backup and Recovery

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Veritas NetBackup offers flexibility, stability, and reliability with features like deduplication, compression, and replication. It supports diverse environments and provides seamless cloud integration and disaster recovery. Its user-friendly interface simplifies management and is compatible with multiple databases and operating systems. It ensures data security with robust encryption and ransomware protection, delivering exceptional backup and recovery speed. Integration with platforms like VMware and cloud providers enhances backup efficiency and versatility.

"The backup speed is extremely high and the simplicity of NetBackup is commendable."
"The simulation engine is highly valuable as it allows us to simulate what a failure would be like and generate reports."
"The tool provides recovery. The support for their legacy software is very good."

Room for Improvement

Veritas NetBackup requires enhancements in user-friendliness and interface design. Its complexity poses challenges, demanding improvements in management and integration capabilities. Pricing and licensing models are major areas of concern, with calls for more competitive rates. Customers highlight the need for better cloud integration and support for modern technologies. Reporting features and technical support need upgrades. Speed and efficiency in data restoration and backup processes require optimization. Scalability and security measures should be proactive, addressing emerging threats effectively.

"The web interface is not modern."
"We are looking forward to testing a feature that promises to allow us to host a workload directly from the backup appliance without rehydrating any items."
"The solution is not easy to use. You need to train yourself step by step because it is complex, but it is a good solution. Its pricing could be cheaper."

ROI

Veritas NetBackup delivers ROI through its reliable restoration capabilities, ensuring data recovery and preventing downtime. Users experience ROI by avoiding data loss, which protects valuable assets and reduces operational costs. Although measuring ROI on backup can be challenging, Veritas consistently provides value by maintaining operational continuity and ensuring data availability. While its expense can be significant, the software proves cost-effective by minimizing backup windows and preventing potential disruptions. Users have reported substantial financial returns, including a 60% ROI.

Pricing

Veritas NetBackup's pricing is often described as expensive, yet it offers value for enterprise-scale solutions. Licensing models vary significantly and include options like capacity-based or per terabyte, which may not suit smaller organizations due to high costs. Enterprises appreciate the robust features and consider it a worthwhile investment for complex environments. However, smaller businesses may find the costs prohibitive, and many users recommend careful capacity planning to manage expenses effectively.

"The solution is expensive compared to other alternatives."
"The solution is expensive compared to other products."
"I rate the product's pricing a seven out of ten."

Popular Use Cases

Organizations utilize Veritas NetBackup for diverse purposes, including backing up databases, servers, and virtual machines, along with archiving and data protection. Its use spans various environments such as Microsoft Exchange, Oracle, SQL, and VMware, helping with disaster recovery, storage management, and protecting critical workloads, often in compliance-bound sectors. Users appreciate its ease of use, with friendly interfaces and effective diagnostic logs, securing extensive IT infrastructures.

Service and Support

Veritas NetBackup customer service is generally rated between 4 and 4.5/5. Difficulties include complex ticket logging and delayed response times, while the global support varies in quality. US-based support is highly praised, but experiences with India show less efficiency. Users highlight improvement opportunities in response time and internal coordination. Satisfaction is mixed; many report good experiences, yet issues with faster resolutions persist. Documentation is abundant, yet some rely on partners for effective support.

Deployment

Setup experiences with Veritas NetBackup vary widely. Some users find it straightforward and user-friendly, especially for small environments. Others note its complexity, particularly in large or diverse infrastructures requiring extensive planning and configuration. Initial deployment often benefits from vendor or third-party assistance. Documentation is considered helpful, though advanced setups can present challenges. Installation generally ranges from minutes to several days, dependent on environment size and specific requirements. Maintenance needs fluctuate based on operational complexity.

Scalability

Veritas NetBackup is generally considered highly scalable, with many users successfully expanding their usage across various environments. Some organizations report effortless management even with significant increases in machines and data. There are mentions of high costs associated with scaling and concerns regarding performance at larger scales. However, many find the flexibility and ease of scaling satisfactory, enabling them to adapt to growing demands. Issues around media compatibility and professional service costs also arise during scaling.

Stability

Users find Veritas NetBackup highly stable, with many describing it as reliable and free from bugs or glitches. Some users experienced minor issues with specific versions or configurations, but support was typically effective. It is described as a mature and trusted product that doesn't crash or freeze often. Although performance is generally excellent, there are occasional performance issues. The interface may sometimes be less user-friendly, but backups are unaffected. The stability is frequently rated highly.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Veritas NetBackup Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

11%

Government

Energy/Utilities Company

Educational Organization

Insurance Company

Construction Company

Retailer

Healthcare Company

University

Real Estate/Law Firm

Non Profit

Comms Service Provider

Media Company

Transportation Company

Wholesaler/Distributor

Legal Firm

Hospitality Company

Outsourcing Company

Pharma/Biotech Company

Performing Arts

Logistics Company

Aerospace/Defense Firm

Consumer Goods Company

Recreational Facilities/Services Company

Recruiting/Hr Firm

Engineering Company

Compare Veritas NetBackup with alternative products

Learn more about Veritas NetBackup

Veritas NetBackup is a trusted enterprise backup solution that integrates with many of today’s popular databases, such as Microsoft SQL, Oracle, Linux, Unix, and Microsoft operating systems. The solution is able to backup data to tape, disc, and public clouds and keeps the popular Microsoft Hyper-V and VMware hypervisors safe and secure.

Veritas NetBackup Features

Cloud optimization: NetBackup offers intuitive multi-cloud intelligence to improve security and reduce costs. Users can experience lower TCO using integrated NetBackup SaaS Data Protection. Easily automate and develop DR to scale using DR rehearsals, single-click recovery, and custom scripts.
Automated processes: NetBackup produces a more sustainable, cost-effective cloud environment. Users are able to immediately recover what they want, when they want, where they want by way of a robust, efficient multi-cloud cross-platform recovery.
Cyber security: Easily recover important data with the latest intuitive cyber defenses. The solution protects against ransomware and malware with excellent clean, fast recovery. NetBackup’s process of Protect, Detect, and Recover offers some of the most intuitive aggressive cyber protection protocols to keep your organization safe at all times.

Reviews from Real Users

Mahdi B., Solution Architect and IT Consultant at Merdasco - Rayan Merdas Data Processing, says, “Veritas integrates well with the cloud, all databases, all operating systems, all hardware, and all software. Veritas also has solid malware and ransomware protection features. From time to time, we face a new kind of attack, and Veritas has always proven to be the best protection solution for some of my customers. Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work. Most of the functions of the Veritas software are isolated from the operating system and it's not dependent on the operating systems involved. This is very important. When some of our operating systems are infected by a virus, Veritas still works perfectly and protects our data. This feature is very well implemented in Veritas NetBackup.”

A PeerSpot user who is a General Manager at a comms service provider relates, “Veritas enterprise has many agents who perform the backup, whether it is a consistent backup or recorded backup. The solution has everything from the snapshot to the multiple database agents.”

Mir-Ali, Infrastructure Manager - Oracle SCM at a financial services firm, shares, “It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable. Reliability is the most important thing because once the backup is done, if it is successful, then we're sure that it was successful and we will be able to restore it.”