We compared Veritas NetBackup and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Veritas NetBackup is praised for its versatility and integration with third-party applications. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions. Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The backup and restore features work very well."
"I like NetBackup's anomaly detection and Linux storage features."
"This is a complete solution, everything is under one console."
"I have found it to be the simplest solution to the market. It gives us a complete end to end solution. We are using this solution, Veritas Appliance and another one for access archiving. It is convenient to have all the support from one vendor."
"The most valuable feature is flexibility."
"Veritas NetBackup is very stable and scales out very well."
"The most valuable feature of Veritas NetBackup is the protection policies or protection module."
"It has a very good user interface."
"Zerto's most valuable features include its user-friendly interface, multi-tenancy capabilities, and near-zero downtime recovery."
"The communication between the VM and the secondary data center is the most valuable feature."
"We can recover both systems on-premises and in the public cloud."
"Since the log files are continuously transmitted, the granularity of restores is amazing."
"Zerto offered a very good front-end GUI for orchestration. The graphic interface was very good."
"With Zerto, all you have to do is deploy the executable and start setting things up. So, it was very easy."
"It works very well in terms of it providing continuous data protection. It does what it says it is going to do. We have been using it for several years, and once or twice, we had to recover a machine or files. It didn't have any problems in doing what it is supposed to be doing."
"Zerto provides our customers with the ability to continue work, even if something happens to their office or data center."
"NetBackup's reporting features are a little poor."
"The ability to use different disk appliance brands as Pure Disk (not OST), such as EMC Data Domain ."
"The biggest additional features needed are more cloud capabilities and security from ransomware."
"What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. Scalability for this product could still be improved, particularly its hardware appliance scalability."
"The virtual environment, cloud integration, copy data management features need improvement."
"The implementation process could be simplified to make it quicker."
"The cost is expensive."
"We had some issues with the hardware backup appliance."
"It would be nice to have the option to do automatic failover, but right now the only option is manual."
"They just came out with improvements for ransomware protection last week. I haven't used them yet but, overall, security and preventing ransomware is really a hot topic these days. I would like to see it detect when the ransomware occurs and provide more information on it."
"The full site recovery is not up to SRM standards."
"The performance was generally good, but occasional lag disrupted the flow, leaving room for improvement."
"It has some quirks. We have quirks with appliances. Some things don't really work as expected, but it is minor."
"Zerto can improve the dashboard by making it even more simple. Right now, there's a lot on the dashboard, and it can be overwhelming. If you're an experienced user, then you'll find it easy to use, but if you're a beginner, it will take you some time."
"Another area for improvement I'd like to see is the tuning of the VRAs built into the GUI. It's a little cryptic. You really have to be a very technical engineer to get that deep into it. I'd like to see a little better interface that allows you to do that tuning yourself, rather than trying to get their engineer and your engineer together to do it."
"From the technical side, there can be a little bit more PowerShell integration. I know it leverages APIs, but people still use PowerShell. Some people would rather use PowerShell if that is an option."
Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Veritas NetBackup is rated 8.2, while Zerto is rated 9.0. The top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and HPE StoreOnce, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Oracle Data Guard. See our Veritas NetBackup vs. Zerto report.
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