

Veritas NetBackup and HPE Zerto Software are competitive solutions in the data protection and disaster recovery market. HPE Zerto Software seems to have the upper hand with its advanced orchestration, security features, and near-zero RPO.
Features: Veritas NetBackup is known for its flexibility and extensive compatibility with various operating systems and applications. Its deduplication reduces backup times, and snapshot and cloud integrations enhance data recovery. HPE Zerto Software offers sophisticated real-time replication, efficient disaster recovery with automatic failover, and supports multi-cloud environments.
Room for Improvement: Veritas NetBackup needs a more user-friendly interface, affordable pricing, and simplified licensing models. Users also desire better cloud integration and support responsiveness. For HPE Zerto, improvements in licensing flexibility, documentation, and enhanced reporting are necessary. HPE Zerto should also focus on user experience improvements.
Ease of Deployment and Customer Service: Veritas NetBackup performs well in on-premises environments but can be expensive and time-consuming in complex networks, with mixed feedback on customer support. HPE Zerto excels in hybrid cloud deployments with its user-friendly interface, but users suggest simplifying configuration and improving customer service.
Pricing and ROI: Veritas NetBackup is commonly viewed as costly due to complex licensing and additional expenses, but it offers significant ROI with reliable data backup and recovery solutions. HPE Zerto, though also premium-priced, justifies its cost with robust disaster recovery features and high performance, recognized for providing substantial ROI, particularly in large enterprises.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
It is suitable for our nature of business because data is very critical, and we cannot compromise on backup.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
The support from Veritas NetBackup is very good.
The customer support is very poor.
The technical support from Veritas is rated an eight, as the local partners are good and support us.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
I feel that if you can keep it at least two or three levels back or forward with backward compatibility available, it would help people use the old disk storage and get more storage space.
The size of the catalog was an issue, but it was more about outgrowing our own architecture than a problem with Veritas NetBackup itself.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
Veritas NetBackup performs well in terms of stability.
In the last 10 years, I have never faced a single incident regarding stability with Veritas NetBackup.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
Veritas NetBackup needs improvement in terms of integration with the cloud.
We would really appreciate if Veritas offers products by which we can secure our backups against these ransomware attacks.
Support tickets take too long to be solved and the quality of engineers they have for support has lately become lacking.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
My experience with pricing, setup cost, and licensing is that the appliance licensing is a bit tricky and a bit expensive, especially when I have to license the hardware and the software;
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
In my opinion, the main benefits Veritas NetBackup provides are that it is a unified platform where we can integrate all the requirements such as online backup, offline backup, and virtualization backup in one single platform, although my only concern is the licensing structure.
I have found Veritas NetBackup to be the most reliable backup solution I have worked with so far.
Although we do not utilize its deduplication technology or cloud integration, we can trigger storage actions with NetBackup.
| Product | Mindshare (%) |
|---|---|
| HPE Zerto Software | 1.9% |
| Veritas NetBackup | 1.6% |
| Other | 96.5% |

| Company Size | Count |
|---|---|
| Small Business | 92 |
| Midsize Enterprise | 94 |
| Large Enterprise | 201 |
| Company Size | Count |
|---|---|
| Small Business | 33 |
| Midsize Enterprise | 21 |
| Large Enterprise | 66 |
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
Veritas NetBackup provides comprehensive data protection with features like deduplication and replication, supporting multiple platforms. It's valued for its stability and ease of use, offering reliable integration with cloud and virtual environments.
With a strong focus on ensuring data integrity and protection, Veritas NetBackup is often chosen for its ability to handle complex architectures and wide-ranging system compatibility. Known for its efficient recovery capabilities and security features, the platform seamlessly integrates with several databases and operating systems. While the interface and technical support may require updates, its robust functionality makes it a preferred choice for critical data operations. Users often seek improvements like better cloud integration and enhanced reporting tools to streamline experience.
What are the key features of Veritas NetBackup?Veritas NetBackup is widely implemented across sectors where data protection is crucial, such as finance, healthcare, and technology. Organizations utilize it for backing up servers and virtual machines and ensuring disaster recovery, both on-premise and in cloud settings. It supports archiving and replication processes, efficiently managing full and incremental backups to meet compliance directives and maintain robust operations globally.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.