

Veritas NetBackup and HPE Zerto Software are major players in the data protection and disaster recovery software market. Based on feature comprehensiveness, seamless deployment, and pricing considerations, Veritas NetBackup often holds an edge for organizations with diverse IT environments, while HPE Zerto Software shines in disaster recovery cases with its quick deployment and data protection features.
Features: Veritas NetBackup provides extensive backup capabilities, compatibility with numerous software environments, and robust data management options, making it versatile for various systems. Its stability and security features are highly valued. HPE Zerto Software offers ease of use, simplifies deployment, and provides continuous data protection with near-zero RPO. It stands out particularly in virtual environments and supports efficient disaster recovery measures.
Room for Improvement: Veritas NetBackup could improve its complex user interface, simplify its licensing model, and enhance cloud integration capabilities, particularly in data restoration and reporting. HPE Zerto Software needs to extend backup features, support more cloud providers, and offer more flexible licensing. Both products would benefit from staying agile with market requirements.
Ease of Deployment and Customer Service: Veritas NetBackup primarily suits on-premises deployment for large, complex infrastructures. Customer support feedback is varied, with some reports of slow responses. HPE Zerto Software offers rapid deployment, particularly for hybrid and cloud environments, and is well-regarded for its responsive and effective customer service.
Pricing and ROI: Veritas NetBackup is seen as costly, especially for smaller enterprises, but its high ROI is evident in its comprehensive recovery and security capabilities. The licensing model complexity and cost transparency are areas needing attention. HPE Zerto Software, while slightly expensive, justifies its cost for organizations focused on robust disaster recovery, offering straightforward licensing despite some perceived restrictions. Its quick recovery support enhances its value.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
It is suitable for our nature of business because data is very critical, and we cannot compromise on backup.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
The support from Veritas NetBackup is very good.
The customer support is very poor.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
The size of the catalog was an issue, but it was more about outgrowing our own architecture than a problem with Veritas NetBackup itself.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
Veritas NetBackup performs well in terms of stability.
In the last 10 years, I have never faced a single incident regarding stability with Veritas NetBackup.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
Veritas NetBackup needs improvement in terms of integration with the cloud.
We would really appreciate if Veritas offers products by which we can secure our backups against these ransomware attacks.
Support tickets take too long to be solved and the quality of engineers they have for support has lately become lacking.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
My experience with pricing, setup cost, and licensing is that the appliance licensing is a bit tricky and a bit expensive, especially when I have to license the hardware and the software;
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
I have found Veritas NetBackup to be the most reliable backup solution I have worked with so far.
Although we do not utilize its deduplication technology or cloud integration, we can trigger storage actions with NetBackup.
| Product | Market Share (%) |
|---|---|
| HPE Zerto Software | 2.1% |
| Veritas NetBackup | 1.9% |
| Other | 96.0% |
| Company Size | Count |
|---|---|
| Small Business | 92 |
| Midsize Enterprise | 86 |
| Large Enterprise | 194 |
| Company Size | Count |
|---|---|
| Small Business | 33 |
| Midsize Enterprise | 21 |
| Large Enterprise | 65 |
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
Veritas NetBackup is an enterprise-grade backup and recovery software solution. NetBackup securely restores and backs up files, raw partitions, and directories on a server known as a media server. A server protected by NetBackup is referred to as a NetBackup client. During the backup process, the NetBackup client sends the data through the network to the NetBackup media server, which chooses the appropriate storage media as the backup point.
Veritas NetBackup is a trusted enterprise backup solution that integrates with many of today’s popular databases, such as Microsoft SQL, Oracle, Linux, Unix, and Microsoft operating systems. The solution is able to backup data to tape, disc, and public clouds and keeps the popular Microsoft Hyper-V and VMware hypervisors safe and secure.
Veritas NetBackup Features
Reviews from Real Users
Mahdi B., Solution Architect and IT Consultant at Merdasco - Rayan Merdas Data Processing, says, “Veritas integrates well with the cloud, all databases, all operating systems, all hardware, and all software. Veritas also has solid malware and ransomware protection features. From time to time, we face a new kind of attack, and Veritas has always proven to be the best protection solution for some of my customers. Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work. Most of the functions of the Veritas software are isolated from the operating system and it's not dependent on the operating systems involved. This is very important. When some of our operating systems are infected by a virus, Veritas still works perfectly and protects our data. This feature is very well implemented in Veritas NetBackup.”
A PeerSpot user who is a General Manager at a comms service provider relates, “Veritas enterprise has many agents who perform the backup, whether it is a consistent backup or recorded backup. The solution has everything from the snapshot to the multiple database agents.”
Mir-Ali, Infrastructure Manager - Oracle SCM at a financial services firm, shares, “It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable. Reliability is the most important thing because once the backup is done, if it is successful, then we're sure that it was successful and we will be able to restore it.”
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