Veritas NetBackup Reviews

We use the platform for backup purposes.

There could be granular control over metadata components, specifically in the context of JSON data for the product. It allows for the restoration of ACLs, but it could enhance control over various other metadata components.

We have been using Veritas NetBackup since 2005.

I rate the platform's stability a nine out of ten.

We are using Veritas NetBackup to protect the data of our entire organization, including 4500 users. I rate the scalability a nine out of ten.

The initial setup process is straightforward. However, we encountered a few challenges while configuring security templates, such as two-factor authentication and certificate validation.

I rate the product's pricing a seven out of ten.

Veritas NetBackup has significantly streamlined our backup and recovery processes by providing a single pane of view across various environments. Its enterprise-scale capabilities enable seamless support for diverse workloads, including MongoDB, Cassandra, and other critical components. It supports our disaster recovery strategy by automating verification between the primary and DR data sites.

The most beneficial features of Veritas NetBackup for our data protection needs include the native accelerator feature, which significantly reduces our backup windows. The integration with hardware provider snapshots allows us to achieve even shorter backup windows.

The application and compression capabilities have significantly impacted our storage efficiency by managing around 30 devices, including NetBackup and Flex appliances. The deduplication ratio between NetBackup and Data Domain ranges from approximately 13:1 to 17:1.

The deduplication and the accelerated functions have tremendously improved our IT operations. A 65-terabyte database, which previously took 14 days to process, has now been reduced to a significantly shorter duration of three days.

Its support for various modern workloads has been crucial as our company evolves its applications and embraces modern languages. It ensures a consistent and efficient data protection strategy across legacy and contemporary workloads.

We can also transition the license from client- and client-server-based to a front-end terabyte model, in which deduplication plays a crucial role.

I recommend it to others and rate it an eight out of ten.

If we have difficulties, we can use this to ensure our data is backed up.

The desktop product is very fast. The troubleshooting is very good. It gives helpful logs and status codes so that we can troubleshoot more easily, especially compared to other products. 

The cost is expensive. 

The web detection and security features could be better. I'd like to see better malware detection. 

I've been working with the solution since 2018.

I'd rate the stability ten out of ten.

The solution is used in the data center only; it's not in multiple locations. 

I'd rate the scalability ten out of ten.

I've also worked with Commvault. The configuration and setup are very comfortable. 

If you use Veritas with Linux, the deployment is a bit more complex. Typically, we need a week to deploy the solution so that we have time to set up policies and so on. The setup can take anywhere from three days to a week.

We have two or three people that can be involved with the setup. However, typically, only one person is needed. 

If the policies are applied well and the backup is done automatically, there are fewer problems and maintenance. 

The solution is a bit more expensive than other products. The licensing could always be more flexible.

I'm very satisfied with the solution. I'm a reseller.

I'd rate the solution ten out of ten. It's the best solution for backups. Its compatibility is great, and it can handle any workload. It's very tough; it works well to back up data centers. 

We use Veritas NetBackup to back up our data and restore it if needed.

As the volume of our backup increased, our backup speed decreased. We needed a solution to perform the backup faster, so we started using Veritas NetBackup.

NetBackup is deployed on-premises.

Veritas NetBackup is the first line of defense when disaster strikes. Before performing disaster recovery, we must have a good backup of our image that is also protected from ransomware. This way, we have a golden image that is resilient to ransomware attacks. We saw the benefits of Veritas NetBackup within the first three months.

Veritas NetBackup is a popular solution, so there are many troubleshooting forums available, even when we don't have access to technical support.

The backup and restoration are 100 percent guaranteed. We have a full backup and a golden image.

The backup operation interface is not as mature as those of Veritas's competitors and has room for improvement. Therefore, we are still working on the Java console, which means that we will have to use it to enter, monitor, and manage our backup jobs.

I have been using Veritas NetBackup for three years.

Veritas NetBackup is stable.

Veritas NetBackup is scalable.

Technical support is straightforward. They check the problem, identify the issue, and fix it without wasting time chatting.

Positive

We previously used Dell NetWorker, but they charged extra for their support, so we switched to Veritas NetBackup.

The initial deployment was straightforward. The installation takes two hours and after the installation, we have to create the policies for backup jobs and make schedules.

A professional services representative will assign an IP address to the backup server and open the port for the security team to connect the backup server to the clients.

The implementation was done by a member of the professional services team.

We have seen a return on investment because Veritas NetBackup guarantees our data backup, ensuring that our infrastructure can always be restored in the event of an attack.

When we consider the quality and value of Veritas NetBackup, it is worth the cost.

We evaluated Commvault Backup & Recovery, a powerful backup solution, but their support was not as good as NetBackup's. Commvault charged extra for support in order to access their forums.

I would rate Veritas NetBackup ten out of ten.

Veritas NetBackup is managed by two people and serves our ministry with nearly ten thousand employees. There are nearly ten departments, with a storage capacity of 100 terabytes.

Veritas NetBackup is a mature solution, and I recommend it and its professional services. 

Our customers use Veritas NetBackup for backup and disaster recovery. The solution is used to back up operating systems, databases such as Oracle, SAP, and SAP HANA, and open-source databases such as Postgres and MongoDB.

Veritas NetBackup has been in the Turkish market for years. So, customers consider it to be a trusted and robust solution. It provides an entire solution and not just virtualization. Veritas NetBackup embraces many new open-source technologies, such as MongoDB and Postgres. Containerization is very crucial in our domain, and Veritas NetBackup works with many container technologies.

Veritas NetBackup is very user-friendly and has some good quick recovery features. The solution also provides some features via the cloud that may provide some good opportunities for our customers.

The most important thing for backup solutions is not just to back up the data but also to recover it quickly and correctly. Veritas NetBackup's recovery is very fast and quick for our customers.

Veritas NetBackup should be quicker than its competitors to pick up modern disruptive technologies. The solution's technical support process should be improved. The technical engineers' capability and experience should be improved.

They should add network acceleration by effectively using the network pathway.

They should support other backup technologies like Veeam. Our customers use more than one backup solution. In Turkey, people use both Veeam and NetBackup. Customers are trying to find just one backup storage solution that supports both Veeam and NetBackup software.

Since the Veritas NetBackup appliance doesn't support Veeam, customers have to find another solution that supports both NetBackup and Veeam software.

I have been working with Veritas NetBackup since 1998.

Veritas NetBackup is a generally stable solution.

Since Veritas NetBackup appliances have some options for very, very big environments, there are no complaints about its scalability. Compared to solutions like Veeam, Veritas NetBackup is more robust and scalable. It's possible to increase the solution's capacity and functionalities based on the demands of our customers.

Veritas NetBackup is a robust and mature solution. However, there is some latency with its support process. Sometimes, its support process takes a long time. Although we are talking to Veritas to improve their support process, it's still stable.

Positive

The initial setup of Veritas NetBackup is not difficult. Veritas NetBackup's initial setup is easy because it is a mature solution.

Our team is very mature, and Veritas has local offices in Turkey with very competent engineers. So, if we have any problem during implementation, we submit it to Veritas support, and they help us by answering our questions. They are always with us if we need anything during the discussion or assessment stage. Their documentation is also very good and open. Our field experience, good documentation, and Veritas local support make the implementation easy.

The solution's deployment depends on how many clients will be backed up, not how big the environment is. For instance, our team will take one to two days for just one NetBackup appliance. However, setting up the requirements for the environment, like network, cables, and cooling, is important. The implementation can be done after this setup.

At least two people to three engineers are involved in the deployment process. We do a periodic check once every three months, which is crucial for all technology and not just Veritas NetBackup. The surveillance team at the customer's side always monitors the solution. Backup solutions should be monitored regularly. We currently provide level one and level two support. For level three support, we submit it to AWS.

Veritas NetBackup's pricing is somewhere between affordable and expensive. On a scale of one to ten, where one is cheap and ten is expensive, I rate Veritas NetBackup's pricing a seven out of ten. Veritas NetBackup's price could be a problem for small businesses.

Veritas NetBackup's strong point is that it embraces many technologies like SAP HANA, Oracle, and MSSQL. There are some add-ons for cloud pickups for Veritas in hyper-scale cloud environments like Google, Azure, and AWS. Effectiveness, best backup time, and best recovery time are predominant features of Veritas NetBackup.

Overall, I rate Veritas NetBackup a nine out of ten.

Almost all customers use the product for backing up file systems, VMs, and Oracle or SQL databases. Our customers use the solution for data protection and managing the backups.

The solution offers the hardware and the software at the same time. It is the main advantage.

I do not like the way we currently schedule backups. The solution must provide a different way to schedule backups.

I have been working with the product since 2010.

The tool is stable. I rate the stability an eight out of ten.

I rate the tool’s scalability an eight out of ten.

I have also worked with Metallic. I was a solution architect for the customer who migrated from Veritas NetBackup to Metallic. I also have experience with TSM and Data Protector. We manage the backups and data. The solution providers manage the backup infrastructure. All the solutions are great.

If we do the deployment once, the second time will be easier. The number of people required for deployment depends on the environment and its size. One person is enough to deploy the solution if there is no hardware to deploy. Our customers use the solution in multiple locations. Our latest customer has two main data centers and branch offices worldwide. The tool requires maintenance. If there are some bugs or errors that the administrator cannot resolve, we contact support.

I have experience as a backup administrator and solution architect. I do not know whether the solution has a SaaS version. Currently, the trend is to move to a SaaS-based backup solution. I would recommend the product to others. It is used by several customers. It is a good solution. Overall, I rate the product an eight out of ten.

I used the product to back up all of the major servers at my location, including operating systems: UNIX, Linux, and Windows. 

There are a little more than 100 individual systems with around 1.2 PB of which at least 250 TB is continuously backed up with this product.

It has performed as advertised and I have used it for more than 18 years without any major loss of data or problems.

The support of a large number of different operating systems and applications.

Better ways of backing up larger filesystems with many, millions of small files.

We primarily use the solution for snapshot backups and then some file-level backups and database backups, for sure. It is also a solution that can be used for disaster recovery. If some issue happens in the data centers, we can recover quite quickly and easily.

I use the solution to make sure my clients have backups so they can recover faster if they have an issue. Using this solution, business continuity goes up. That's a big up for the business side.

The backup to any point in time is great.

It's not out of the box; you can customize it and choose various ways to have it running. Between data centers, you can choose how to implement your backups.

They are a worldwide organization and it's always possible to contact them, day or night.

We were able to witness the benefits of using the solution within weeks of using it.

They could improve the complexity. You need to specialize in it. Sometimes it's really difficult when you integrate many different things. It would be ideal if they could simplify it.

The reporting of the backups could be better. We'd like to have easier reports to see when backups happen if they are successful and how often they happen. Reporting should be displayed in a more user-friendly way. 

Right now, you need querying and scripting to get things done. It's more difficult sometimes to use than other products.

I've used the solution for more than ten years. 

The stability is quite good in this version. In previous versions, two or three years ago, they were not as stable. 

We use the solution in four locations and we maintain 6,000 or 7,000 servers inside NetBackup.

They have quite a broad portfolio. You can choose how much scalability you'd like. It depends on the needs of the company. It depends also on what kind of environment you have. It usually has no problems. We're increasing the capacity and functionality.

Technical support varies. Some are very good. If you feel support is lacking you can redirect your case elsewhere and get to the right person. You need to really explain your issue well and if you do they will help you quickly. 

They could always improve their services a bit. 

Positive

We previously used Tivoli from IBM. That was nine or ten years ago when IBM was much bigger. Now, there are a lot of systems that are virtualized and we decided to make a big change as IBM was still more for physical systems.

I was involved in the deployment. The process was rather complex. You do need some skill to implement it. 

It took one year to really migrate to the new product.

You need to set up all your cabling and firewall ports and make sure that your solution is available for the infrastructure you want to backup and restore. Technically, you need to involve other people that you want to have file-level backups or database backups. You need to know what to back up and what you don't need to back up. You need to do some test backups and test restores to make sure that everything is available.

We had four people managing the implementation and we have two people now handling maintenance. 

The ROI is not always quite visible, however, if it helps keep your company up and running, and you avoid downtime that can affect your users, it's a return on investment for the user. 

The pricing is rather expensive. However, it's a good product. If it's good it's normal that you would pay so much for it. Of course, it could always be cheaper. 

There are different licenses. An enterprise license is all-inclusive. They may also charge per terabyte, which can get expensive if you have a big company.

We looked at other options, including Veeam and Data Protector. 

I've only tested some of the cloud functionality and mostly deal with the on-premises version. 

I'm a consultant and implementer. I work for financial institutions primarily as my clients. I administer the environment and make sure new implementations are done.

I'd rate the solution eight out of ten. 

I would advise new users to test the product, compare it, and use it to see if it's performing well.

From time to time it's a good idea to re-evaluate and make sure it's the best option for you and it's working as it should be. Sometimes there are multiple ways to solve the same problem. 

We primarily use Veritas NetBackup for backing up and restoring data, but primarily to restore data backed up with NetBackup. I primarily do maintenance for end users who need me to back up their servers.

Veritas NetBackup is currently one of the most professional products in the area. It is compatible with my features, and what I like most is it is a professional product. It supports all kinds of technologies, and I consider it one of the best backup products available. Its versatility and compatibility with multiple systems are its best features.

I am particularly impressed by its compatibility and the granular backup and restore options. The storage connection is also excellent. NetBacku’s compatibility, stability, and catalog management capabilities are what stand out the most.

I like that the solution is compatible with many features and technologies. Specific strengths include granular backup and restore, as well as compatibility with storage, along with its stability and the way it catalogs data.

Veritas NetBackup is a very old product, but it is based on Linux, which is not user-friendly. Although they have made some improvements in GUI to provide a more user-friendly interface, the web interface could be better organized and easier to use. It is not really suitable for anyone without strong knowledge of the product, which is its main disadvantage. So the user interface (UI) is the main area for improvement.

UI feels a bit outdated, like an application from the '90s, due to its Java-based design. Additionally, because NetBackup's roots are in Linux, the best way to work with it is through commands. The current web interface is still somewhat outdated, and there are limitations compared to what can be done with the command line. That's why managing it without strong knowledge can be challenging.

Though they have a GUI to make things easier, it would be better to improve the GUI and the web interface by making them more organized and easier for anyone to use the products without a strong knowledge of the product.

For additional features, I could give one example. Veritas Protection and Veritas NetBackup are somehow integrated but obviously cannot be one product. If they were one product, it would be much better. So, like if it merged with SaaS protection and became one product.

The first time I used NetBackup was when I was training with Veritas was actually around 2018. Prior to that, I supported Veritas products such as Backup Exec. I joined Veritas when they split from Symantec. Initially, I worked with Backup Exec and DLP. Then, in 2018, I received training for Veritas NetBackup. We are currently using version 9.1.

I'm an administrator who supports NetBackup. So, I'm essentially a backup administrator. My job is to manage NetBackup. In my previous experience, I provided support for various Veritas products. Currently, I have a good understanding of many of the policies due to that support. Primarily, I manage three Veritas products: NetBackup, Enterprise Vault, and DLP. What I do involves backing up and managing restrictions at my agency, and they have chosen Veritas products. I'm the right person to manage these products.

I would rate the stability at least an eight. In my opinion, it's one of the best products in the market. I've encountered various products, and in terms of stability, NetBackup is top-notch because it is mainly based on Linux. It can be used in both Linux and Windows servers. 

In Linux, it's very, very stable. However, when installed on Windows servers, the problems tend to increase, and stability may decrease. So, eight seems like a reasonable rating overall. The roots of Veritas NetBackup are very very stable. However, when you interact with the user interface or perform configurations, sometimes the GUI may appear a bit glitchy. That will not affect your backups, but it might affect what you are trying to do.

The solution is very very scalable because, even with a product like SaaS Protection, NetBackup has integration with them, so you can scale it.

My agency is an enterprise business. We currently back up hundreds of servers, both virtual and physical.

The customer service and support team is good. The support is straightforward and always available. However, one issue I have with the support is that they follow specific guidelines. If your environment doesn't match their guidelines, you might face some difficulties. So, that's a minor downside of their support, but it's also their right to do so.

Positive

The installation is not difficult. It's more about the recurrent operations, the command lines. The installation process itself is straightforward if you follow the steps and have a basic understanding of what you're doing. It's an easy-to-install product and also supports multiple platforms.

When you have multiple installations, you will need to set up the agents on the clients, but for product installation on the server, half an hour should be plenty to have the minimum preparation and to launch it. But to set up the environment, it wouldn’t be half an hour; it would take more time depending on what you are trying to back up.

NetBackup is not a user-based application, so I don’t have many deployments; it is just deployed at my agency. If we have been requested to update to a new server or upgrade the application, in which case I would have to update the clients as well, it might take longer to do that, but that can all be handled by one person.

The solution will require maintenance because you will have problems with the backups: there will be sensitive things that you need to monitor because you will have all kinds of issues, even if they are not related to NetBackup. It depends highly on the client. Maintenance here is about backups, not the application. The application maintenance itself would be the upgrades. Otherwise, it works well if there is no problem with any of the clients. When I say clients, I only mean the OS or the application where the solution is running that we want to back up.

The agency I work with handles deployment.

The solution is expensive. I would rate the solution an eight of ten, with one being cheap and ten being expensive.

We have an unlimited license with NetBackup, with support for upgrades. Mainly, the product itself is a one-time purchase, and then there will be more for support, maintenance, or other additional features that you will have to pay for, and it will not be forever.

For a recommendation, I absolutely recommend it as the best product that I know for the backup world, and why I'm saying it's the best is because it's very, very responsive, and very scalable. And personally, I have had good experiences with the support, and also I'm very familiar with Veritas. But mostly, it's because you can back up your environment safely with Veritas NetBackup.

The best way to use the solution is with commands since they have roots in Linux. The current web interface is still outdated, and you cannot do many things in the web interface that you can do with the command line.

If you don't have a strong knowledge of the solution, it will be hard to manage.

Otherwise, the product is very versatile and scalable that allows you to back up your environments easily, and I would rate the solution an eight out of ten.