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Sr. System Architect at a tech services company with 201-500 employees
Real User
Easy to navigate, Heterogeneous platform support, works well for Oracle
Pros and Cons
  • "It supports multiple, heterogeneous platforms."
  • "The deployment time is longer than it is with other products."

What is our primary use case?

We are a solution provider and Veritas NetBackup is one of the backup and recovery solutions that we implement for our customers.

What is most valuable?

This is a product that I recommend for enterprise environments with mixed servers.

It supports Unix, Linux, Solaris, and AIX servers very well. It supports multiple, heterogeneous platforms.

This is a good product for backing up Oracle databases.

The interface is very easy to navigate. I could step away from the product and not use it for two years, then return and find that I can easily navigate all of the features.

What needs improvement?

The deployment time is longer than it is with other products.

For how long have I used the solution?

I have been using Veritas NetBackup since 1998.

Buyer's Guide
Veritas NetBackup
November 2024
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What do I think about the stability of the solution?

This is a very stable product.

What do I think about the scalability of the solution?

This is a scalable product and it is the one that I recommend for large environments. I like the combination of Veritas and Data Domain.

In my new company, where I am now, I have three or four customers who are using this product.

How are customer service and support?

The technical support from Veritas is good.

Which solution did I use previously and why did I switch?

I have experience with several backup and recovery solutions, including products by Veritas, Commvault, and Veeam.

How was the initial setup?

Installing Veritas is okay and I find it easy. It can be deployed by one engineer.

Deploying Veritas will take longer than other products, such as Veeam. The length of time it takes depends on how big the environment is, and how many servers there are.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are expensive. It is a capacity-based license that is billed on a yearly basis. I renew it every year.

What other advice do I have?

I know this product well and it is very good. I definitely recommend it for others if they have a very heterogeneous environment. This is not a product for smaller customers. I have other recommendations, such as Backup Exec, which is very cheap and good for SMB-level customers.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1329306 - PeerSpot reviewer
Vice President of Information Technology at a insurance company with 10,001+ employees
Real User
Efficient deduplication, reasonable price, easy installation, and good stability and scalability
Pros and Cons
  • "Deduplication is quite efficient. It is not a complex product. It is quite simple."
  • "It should be able to integrate with the cloud. If we leverage a cloud in the future for backup, there should be very fast help and more options for customers to choose from."

What is our primary use case?

It is used to back up the hypervisor. In terms of its version, we keep it updated from time to time, but we are not using its latest version currently.

What is most valuable?

Deduplication is quite efficient. It is not a complex product. It is quite simple.

What needs improvement?

It should be able to integrate with the cloud. If we leverage a cloud in the future for backup, there should be very fast help and more options for customers to choose from.

For how long have I used the solution?

We have been using this solution for many years.

What do I think about the stability of the solution?

It is quite stable.

What do I think about the scalability of the solution?

It is scalable. We have less than ten users, and they are mostly the IT staff. We don't have many users because we use a tool to back up from the central file servers. Users don't directly use it to back up on their own, but when a user needs to restore something, they come to IT.

How are customer service and technical support?

We have a local partner for support, and they contact Veritas. Our local partner is quite okay and experienced in the product.

Which solution did I use previously and why did I switch?

We were using Backup Instant, which is a smaller version of the Veritas NetBackup solution. We didn't use any other solution.

How was the initial setup?

Its installation is quite straightforward. The deployment can take a week if you have a clear backup requirement.

What about the implementation team?

We have a consultant to help. If you are doing an installation that is related to the hypervisor, you need an engineer for support because of the connected drivers and equipment.

What's my experience with pricing, setup cost, and licensing?

Its price is quite reasonable. The cost depends on the depreciation and the volume. It also depends on the infrastructure. If your infrastructure increases, you would need some more licenses.

What other advice do I have?

We plan to keep using this solution. I would rate Veritas NetBackup an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veritas NetBackup
November 2024
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
reviewer1237809 - PeerSpot reviewer
Senior IT Infrastructure Analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Easy to use, reasonably priced, and scales well
Pros and Cons
  • "It is very easy to back up and recover files compared to other products."
  • "Technical support is somewhat slow and is in need of improvement."

What is our primary use case?

We are using NetBackup for our file server. It is not being employed by end-users for their backups. Rather, it is being used for infrastructure.

What is most valuable?

The most valuable feature is the ease of use. It is very easy to back up and recover files compared to other products.

What needs improvement?

Technical support is somewhat slow and is in need of improvement.

For how long have I used the solution?

We have been using Veritas NetBackup for the past ten years.

What do I think about the stability of the solution?

I can say that NetBackup is 95% stable. There are positives and negatives, with 5% here or there.

What do I think about the scalability of the solution?

From a scalability point of view, it is fantastic. It is even possible to scale up in the newest version of this technology.

How are customer service and technical support?

The technical support has had a major impact on us. Sometimes, they do not support us properly. Support is available, but it is not immediate.

Our last problem was approximately one year ago. They were slow to respond so I continued to research the problem, found the solution, and implemented it myself.

Since my last contact with them was about a year ago, I don't know if things have improved or not. These days, I am more familiar with the product and don't need any support.

Which solution did I use previously and why did I switch?

We are also using Veeam, although it is for a different scenario. Veeam is what we are using for virtual server backup, whereas we are using NetBackup for physical servers.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Price-wise, most of the backup products are similarly priced, and NetBackup is the same. There is perhaps a 10% difference in price between solutions.

What other advice do I have?

I received the most recent version one week ago, and it seems that they have covered all of the loopholes. This is a very competitive product because all of the latest features and technology is in there.

Product-wise, this is a good one and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Architecte Backup at a comms service provider with 10,001+ employees
Real User
Stable, scalable solution with good customer support
Pros and Cons
  • "It is important, when we chose a solution, that the customer service/technical support team could help us when we needed it, but the support was good."
  • "I do not really like NetBackup as it is coming from a mix of other software packages."

What needs improvement?

The security of the solution can be improved to include a secure backup feature with full encryption capabilities.

For how long have I used the solution?

I have been using the solution for about one or two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

It is important, when we chose a solution, that the customer service/technical support team could help us when we needed it, but the support was good.

Which solution did I use previously and why did I switch?

I previously used Dell EMC Avamar and NetWorker.

How was the initial setup?

The initial setup and deployment can be done in one day and one night.

What about the implementation team?

The implementation of the solution was done in-house. The implementation involved having someone from the network team, and someone for the storage and backup.

What other advice do I have?

I do not really like NetBackup as it is coming from a mix of other software packages.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Service Delivery Manager - Storage & Backup at a pharma/biotech company with 1,001-5,000 employees
Real User
Automated the disk-based offsite to the other location as part of the disaster recovery plan.
Pros and Cons
  • "The Replication Director, Auto Image Replication, Accelerator, Oracle Intelligent Policy, synthetic and VADP backups are the most valuable features."
  • "The virtual environment, cloud integration, copy data management features need improvement."

How has it helped my organization?

It helped us to:

  • Improve the backup success and recovery rate.
  • Reduce the window to backup.
  • Automate database backups.
  • Automate the disk-based offsite to the other location as part of the disaster recovery plan.

What is most valuable?

The Replication Director, Auto Image Replication, Accelerator, Oracle Intelligent Policy, synthetic and VADP backups are the most valuable features.

What needs improvement?

The virtual environment, cloud integration, copy data management features need improvement.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

Initially, we were using IBM TSM and Legato Networker (now EMC NetWorker). However, due to the support and legacy of the product features, we switched over to this solution.

How was the initial setup?

The setup was straightforward, it is easy to configure and user-friendly to administer.

What's my experience with pricing, setup cost, and licensing?

Pricing is pretty costly as compared to the other products but worth investing for the long term and high ROI.

Which other solutions did I evaluate?

We looked at HPE Data Protector and Commvault.

What other advice do I have?

It is an excellent product, i.e., if you are looking for a stable and performance oriented backup infrastructure with improved RPO and RTO.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1423689 - PeerSpot reviewer
Backup System Engineer at a tech services company with 1,001-5,000 employees
Real User
A comprehensive and versatile data protection with certain reporting limitations
Pros and Cons
  • "It provides us with the versatility to back up everything we require which eliminates the need for a secondary backup solution."
  • "Enhancing reporting across the board would be beneficial."

What is our primary use case?

Our primary objective is to use it for performing backups in our extensive environment.

How has it helped my organization?

We rely heavily and use a wide range of its features and options. Currently, we run the latest version and have integrated Flex Appliances into our infrastructure, which has become a core component of our backup strategy. This integration ensures a seamless working relationship between the two, which is highly beneficial.

What is most valuable?

Its ability to comprehensively back up our entire environment is the most valuable. It provides us with the versatility to back up everything we require which eliminates the need for a secondary backup solution. What we value most is its universality. In a landscape where various software solutions often fall short, especially when it comes to backing up complex systems like SAP, having a single product that covers all our needs is a game-changer. This simplicity not only streamlines operations but also eliminates the need for multiple training and certifications for different tools.

What needs improvement?

Enhancing reporting across the board would be beneficial. We need an easier way to access information, such as the number of backups conducted in the last month, data quantities, and more, so that we can quickly provide this data to our superiors when needed. There is room for improvement in the updating process, especially when working on Linux and similar platforms. It's crucial to have a solution that's not only more efficient and faster but also secure. Updates should be risk-free, allowing for easy rollbacks in case something goes awry, ensuring that we can revert to the previous state without significant hassle or disruption.

For how long have I used the solution?

I have been working with it for more than ten years.

What do I think about the stability of the solution?

Its productivity and reliability are at a satisfactory level.

What do I think about the scalability of the solution?

The scalability depends on the specific environment you're working with. Generally, it is possible to scale the system, but this may require the installation of new components. In my company, we currently have over a thousand users who rely on it.

How are customer service and support?

Its customer support team is functional, but it doesn't always meet our expectations. We believe that it should be improved to address these issues more effectively.

How would you rate customer service and support?

Neutral

How was the initial setup?

While we've encountered occasional minor issues, overall, the deployment has been relatively straightforward.

What about the implementation team?

The deployment timeline can vary from a couple of hours to a few days, depending on the specific environment and requirements, such as user accounts and configurations. It's essential to ensure we have a comprehensive backup solution in place before making any changes, to safeguard against any potential issues. We begin by assessing the situation and running necessary tests, which adds some complexity compared to a straightforward installation. Typically, this process involves the participation of three to four individuals.

What other advice do I have?

I would advise to make thorough comparisons before making any decisions, as time evolves, and what's best today might not be the optimal solution in five years. This is especially important because changing systems can be costly for both small and large companies. You need a clear understanding of what you want to achieve and the advantages that a new product offers. Overall, I would rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr. Technical Support Engineer at Veritas Partner
Reseller
Provides end-to-end support for all your workload
Pros and Cons
  • "The most valuable feature is that you don't need any special connectivity - you just need to give your seller name, and then it automatically discovers all your virtual machines, which is a great benefit, especially in a bigger environment."
  • "The product could improve the user-friendliness and comfort of its environment, especially for those unfamiliar with it."

What is our primary use case?

My primary use case is for disaster recovery or recovering anything from our other data center.

What is most valuable?

The most valuable feature is that you don't need any special connectivity - you just need to give your seller name, and then it automatically discovers all your virtual machines, which is a great benefit, especially in a bigger environment.

What needs improvement?

The product could improve the user-friendliness and comfort of its environment, especially for those unfamiliar with it. There is also an issue with glitches in the network, which forces us to check the connectivity. In addition, some solutions are only available to internal Veritas users, not to customers or partners, and you have to allow Veritas to test your network before they give a report. This is a problem, and Veritas needs to add functionality for customers to test their own networks.

For how long have I used the solution?

I've been using this solution for ten years.

What do I think about the scalability of the solution?

The scalability of this product is good.

How are customer service and support?

The technical support is good.

How was the initial setup?

Deployment was fine, though there is an issue with seeing skills certificates.

What other advice do I have?

NetBackup provides end-to-end support for all your workload and gives good support overall. I would give this solution a score of eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Wail Khachfa - PeerSpot reviewer
Network and Security Specialist at Ajman Digital Government
Real User
Top 20
Great deduplication feature and the recently implemented ability to connect remotely
Pros and Cons
  • "Great deduplication feature."
  • "The solution is quite expensive."

What is our primary use case?

Our primary use case of this solution is to back up everything including VMs, email, our databases, Oracle, SQL. I'm a network security specialist and we are customers of Veritas. 

What is most valuable?

The solution has many great features, particularly the feature they provide for deduplication. They have also recently included a new feature on the interface, where you can connect remotely and get any report, rather than having to check the solution through the server. They have different solutions for different things, so if you need to back up, for example, they have a solution for backing up on cloud or on-premise. 

What needs improvement?

The cost of the license could be improved, it's quite expensive. 

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the scalability of the solution?

The scalability of the product is very good. We have three to four admins dealing with the solution directly, but we do the backup for the whole organization.

How are customer service and technical support?

We receive very good support through our partner. We've been with them for over 10 years. 

How was the initial setup?

The initial setup was very straightforward and quick. We used a consultant for the initial implementation and for minor upgrades or minor changes, our internal team is responsible. If it's something major, our partner deals with it.  

What other advice do I have?

The new updates in this solution have really made a difference and added to the value. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.