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IT Ops at Schmitech Inc.
Real User
Excellent solution for backups with valuable file storage
Pros and Cons
  • "The Dedup and file storage is great."
  • "The licensing costs could be more affordable."

What is our primary use case?

Our primary use case for this solution is for storage and backups of VMs on-premises to tape.

What is most valuable?

The Dedup and file storage is great and very valuable.

What needs improvement?

The licensing costs could be more affordable.

For how long have I used the solution?

We have been using this solution for approximately ten years.

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Veritas NetBackup
October 2024
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. About 20,000 users use the solution in our organization.

How are customer service and support?

I rate customer service and support an eight out of ten.

How would you rate customer service and support?

Positive

What about the implementation team?

Implementation was in-house.

What was our ROI?

We have seen a return on investment.

What other advice do I have?

I rate this solution a ten out of ten. The solution is good but can be improved by making the licensing costs more affordable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Real User
Top 10
The good integration in a heterogeneous environment and protection against malware
Pros and Cons
  • "Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work."
  • "Like the other enterprise solutions, Veritas NetBackup isn't easy to implement. It's a little bit hard compared to other solutions like Data Protector for HPE. You have to struggle to learn a lot of features that Veritas NetBackup offers to customers."

What is our primary use case?

We are a solution provider company and we have several support contracts with our customers. We try to select the best solution for each. In smaller environments, we prefer using Veeam Backup. For our larger enterprise customers, we use Veritas NetBackup. This solution is very stable and flexible for experts who wants a feature full backup solution.

Veritas NetBackup is implemented as a primary tool in the organization for making backup a huge landscape of Aix, Unix, Virtualization, and Windows machines. This includes Oracle, DB2, and SQL Database, and etc.
We mainly looked at a trusted long-timer in the market to be able to invest to ensure the solution is proven to be trusted.

How has it helped my organization?

In my view, it's been a reliable backup solution for all of our enterprise customers. Our maintenance cost has been reduced and we were able to have more time to service more customers.

As one of the best data backup and recovery solution worldwide, NetBackup gives enterprise IT a flexible and powerful way to ensure the integrity and availability of their data from the edge to the core to the cloud.

The main feature Includes:

Flexible Deployment: Support for any workload, any cloud, any architecture at any scale.

Operational Simplicity: Orchestrate and automate discovery, protection, and recovery.

Enterprise-Grade Resiliency: Ensure recovery of business-critical data with near-zero RPO and RTO.

What is most valuable?

Veritas integrates well with the cloud, all databases, all operating systems, all hardware, and all software. Veritas also has solid malware and ransomware protection features. From time to time, we face a new kind of attack, and Veritas has always proven to be the best protection solution for some of my customers. Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work. Most of the functions of the Veritas software are isolated from the operating system and it's not dependent on the operating systems involved. This is very important. When some of our operating systems are infected by a virus, Veritas still works perfectly and protects our data. This feature is very well implemented in Veritas NetBackup.

Main features of Veritas NetBackup are:
Log management and truncation.
Third-party integrations.
Hypervisor aware.
Physical and virtual protection.
Cloud system security.
API integration.
Database consistency preservation.
Integrated appliance.

What needs improvement?

Like the other enterprise solutions, Veritas NetBackup isn't easy to implement. It's a little bit hard compared to other solutions like Data Protector for HPE. You have to struggle to learn a lot of features that Veritas NetBackup offers to customers. I don't think it's impossible to simplify this solution. Some solutions like backup solutions are mandatory solutions and they are inherently complicated because you have to integrate them with other services. We have a lot of services and each service has its own conditions. After several years, every engineer can learn most features of this solution and in some companies, they could use support from the source company. As such, I think it's not challenging for all customers. 

For how long have I used the solution?

I have been using this Backup solution for more than 15 years.

What's my experience with pricing, setup cost, and licensing?

In Veritas, I'm hoping for a better price. Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution. 

Which other solutions did I evaluate?

When evaluating and choosing a solution, it depends on the situation. We choose the best solution for our customers, so it's hard to say if I would recommend Veritas over Veeam. In many ways, Veritas is a unique product. It has advantages when you want to transfer your data over SAN. SAN backup solutions are very important in some environments. Where window time is very limited for them and a huge amount of data needs to be transferred in less than five or six hours a day, we have to use a SAN backup feature. In this area, Veeam is not good compared to Veritas NetBackup. When you want to use this feature, you have to share the mainline of your storage with Veeam Backup, and many customers refuse to adopt this method of SAN backup. Many customers don't want to compromise their source of data, so they prefer Veritas' SAN backup in this area. I think it's one of the best, like IBM TSM.

What other advice do I have?

I would rate Veritas NetBackup nine out of 10. I can't find any problems. I think it is the best. I think it's perfect.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementor
PeerSpot user
Buyer's Guide
Veritas NetBackup
October 2024
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Sr. System Architect at a tech services company with 201-500 employees
Real User
Easy to navigate, Heterogeneous platform support, works well for Oracle
Pros and Cons
  • "It supports multiple, heterogeneous platforms."
  • "The deployment time is longer than it is with other products."

What is our primary use case?

We are a solution provider and Veritas NetBackup is one of the backup and recovery solutions that we implement for our customers.

What is most valuable?

This is a product that I recommend for enterprise environments with mixed servers.

It supports Unix, Linux, Solaris, and AIX servers very well. It supports multiple, heterogeneous platforms.

This is a good product for backing up Oracle databases.

The interface is very easy to navigate. I could step away from the product and not use it for two years, then return and find that I can easily navigate all of the features.

What needs improvement?

The deployment time is longer than it is with other products.

For how long have I used the solution?

I have been using Veritas NetBackup since 1998.

What do I think about the stability of the solution?

This is a very stable product.

What do I think about the scalability of the solution?

This is a scalable product and it is the one that I recommend for large environments. I like the combination of Veritas and Data Domain.

In my new company, where I am now, I have three or four customers who are using this product.

How are customer service and technical support?

The technical support from Veritas is good.

Which solution did I use previously and why did I switch?

I have experience with several backup and recovery solutions, including products by Veritas, Commvault, and Veeam.

How was the initial setup?

Installing Veritas is okay and I find it easy. It can be deployed by one engineer.

Deploying Veritas will take longer than other products, such as Veeam. The length of time it takes depends on how big the environment is, and how many servers there are.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are expensive. It is a capacity-based license that is billed on a yearly basis. I renew it every year.

What other advice do I have?

I know this product well and it is very good. I definitely recommend it for others if they have a very heterogeneous environment. This is not a product for smaller customers. I have other recommendations, such as Backup Exec, which is very cheap and good for SMB-level customers.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1329306 - PeerSpot reviewer
Vice President of Information Technology at a insurance company with 10,001+ employees
Real User
Efficient deduplication, reasonable price, easy installation, and good stability and scalability
Pros and Cons
  • "Deduplication is quite efficient. It is not a complex product. It is quite simple."
  • "It should be able to integrate with the cloud. If we leverage a cloud in the future for backup, there should be very fast help and more options for customers to choose from."

What is our primary use case?

It is used to back up the hypervisor. In terms of its version, we keep it updated from time to time, but we are not using its latest version currently.

What is most valuable?

Deduplication is quite efficient. It is not a complex product. It is quite simple.

What needs improvement?

It should be able to integrate with the cloud. If we leverage a cloud in the future for backup, there should be very fast help and more options for customers to choose from.

For how long have I used the solution?

We have been using this solution for many years.

What do I think about the stability of the solution?

It is quite stable.

What do I think about the scalability of the solution?

It is scalable. We have less than ten users, and they are mostly the IT staff. We don't have many users because we use a tool to back up from the central file servers. Users don't directly use it to back up on their own, but when a user needs to restore something, they come to IT.

How are customer service and technical support?

We have a local partner for support, and they contact Veritas. Our local partner is quite okay and experienced in the product.

Which solution did I use previously and why did I switch?

We were using Backup Instant, which is a smaller version of the Veritas NetBackup solution. We didn't use any other solution.

How was the initial setup?

Its installation is quite straightforward. The deployment can take a week if you have a clear backup requirement.

What about the implementation team?

We have a consultant to help. If you are doing an installation that is related to the hypervisor, you need an engineer for support because of the connected drivers and equipment.

What's my experience with pricing, setup cost, and licensing?

Its price is quite reasonable. The cost depends on the depreciation and the volume. It also depends on the infrastructure. If your infrastructure increases, you would need some more licenses.

What other advice do I have?

We plan to keep using this solution. I would rate Veritas NetBackup an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1237809 - PeerSpot reviewer
Senior IT Infrastructure Analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Easy to use, reasonably priced, and scales well
Pros and Cons
  • "It is very easy to back up and recover files compared to other products."
  • "Technical support is somewhat slow and is in need of improvement."

What is our primary use case?

We are using NetBackup for our file server. It is not being employed by end-users for their backups. Rather, it is being used for infrastructure.

What is most valuable?

The most valuable feature is the ease of use. It is very easy to back up and recover files compared to other products.

What needs improvement?

Technical support is somewhat slow and is in need of improvement.

For how long have I used the solution?

We have been using Veritas NetBackup for the past ten years.

What do I think about the stability of the solution?

I can say that NetBackup is 95% stable. There are positives and negatives, with 5% here or there.

What do I think about the scalability of the solution?

From a scalability point of view, it is fantastic. It is even possible to scale up in the newest version of this technology.

How are customer service and technical support?

The technical support has had a major impact on us. Sometimes, they do not support us properly. Support is available, but it is not immediate.

Our last problem was approximately one year ago. They were slow to respond so I continued to research the problem, found the solution, and implemented it myself.

Since my last contact with them was about a year ago, I don't know if things have improved or not. These days, I am more familiar with the product and don't need any support.

Which solution did I use previously and why did I switch?

We are also using Veeam, although it is for a different scenario. Veeam is what we are using for virtual server backup, whereas we are using NetBackup for physical servers.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Price-wise, most of the backup products are similarly priced, and NetBackup is the same. There is perhaps a 10% difference in price between solutions.

What other advice do I have?

I received the most recent version one week ago, and it seems that they have covered all of the loopholes. This is a very competitive product because all of the latest features and technology is in there.

Product-wise, this is a good one and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Architecte Backup at a comms service provider with 10,001+ employees
Real User
Stable, scalable solution with good customer support
Pros and Cons
  • "It is important, when we chose a solution, that the customer service/technical support team could help us when we needed it, but the support was good."
  • "I do not really like NetBackup as it is coming from a mix of other software packages."

What needs improvement?

The security of the solution can be improved to include a secure backup feature with full encryption capabilities.

For how long have I used the solution?

I have been using the solution for about one or two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

It is important, when we chose a solution, that the customer service/technical support team could help us when we needed it, but the support was good.

Which solution did I use previously and why did I switch?

I previously used Dell EMC Avamar and NetWorker.

How was the initial setup?

The initial setup and deployment can be done in one day and one night.

What about the implementation team?

The implementation of the solution was done in-house. The implementation involved having someone from the network team, and someone for the storage and backup.

What other advice do I have?

I do not really like NetBackup as it is coming from a mix of other software packages.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Service Delivery Manager - Storage & Backup at a pharma/biotech company with 1,001-5,000 employees
Real User
Automated the disk-based offsite to the other location as part of the disaster recovery plan.
Pros and Cons
  • "The Replication Director, Auto Image Replication, Accelerator, Oracle Intelligent Policy, synthetic and VADP backups are the most valuable features."
  • "The virtual environment, cloud integration, copy data management features need improvement."

How has it helped my organization?

It helped us to:

  • Improve the backup success and recovery rate.
  • Reduce the window to backup.
  • Automate database backups.
  • Automate the disk-based offsite to the other location as part of the disaster recovery plan.

What is most valuable?

The Replication Director, Auto Image Replication, Accelerator, Oracle Intelligent Policy, synthetic and VADP backups are the most valuable features.

What needs improvement?

The virtual environment, cloud integration, copy data management features need improvement.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

Initially, we were using IBM TSM and Legato Networker (now EMC NetWorker). However, due to the support and legacy of the product features, we switched over to this solution.

How was the initial setup?

The setup was straightforward, it is easy to configure and user-friendly to administer.

What's my experience with pricing, setup cost, and licensing?

Pricing is pretty costly as compared to the other products but worth investing for the long term and high ROI.

Which other solutions did I evaluate?

We looked at HPE Data Protector and Commvault.

What other advice do I have?

It is an excellent product, i.e., if you are looking for a stable and performance oriented backup infrastructure with improved RPO and RTO.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1423689 - PeerSpot reviewer
Backup System Engineer at a tech services company with 1,001-5,000 employees
Real User
A comprehensive and versatile data protection with certain reporting limitations
Pros and Cons
  • "It provides us with the versatility to back up everything we require which eliminates the need for a secondary backup solution."
  • "Enhancing reporting across the board would be beneficial."

What is our primary use case?

Our primary objective is to use it for performing backups in our extensive environment.

How has it helped my organization?

We rely heavily and use a wide range of its features and options. Currently, we run the latest version and have integrated Flex Appliances into our infrastructure, which has become a core component of our backup strategy. This integration ensures a seamless working relationship between the two, which is highly beneficial.

What is most valuable?

Its ability to comprehensively back up our entire environment is the most valuable. It provides us with the versatility to back up everything we require which eliminates the need for a secondary backup solution. What we value most is its universality. In a landscape where various software solutions often fall short, especially when it comes to backing up complex systems like SAP, having a single product that covers all our needs is a game-changer. This simplicity not only streamlines operations but also eliminates the need for multiple training and certifications for different tools.

What needs improvement?

Enhancing reporting across the board would be beneficial. We need an easier way to access information, such as the number of backups conducted in the last month, data quantities, and more, so that we can quickly provide this data to our superiors when needed. There is room for improvement in the updating process, especially when working on Linux and similar platforms. It's crucial to have a solution that's not only more efficient and faster but also secure. Updates should be risk-free, allowing for easy rollbacks in case something goes awry, ensuring that we can revert to the previous state without significant hassle or disruption.

For how long have I used the solution?

I have been working with it for more than ten years.

What do I think about the stability of the solution?

Its productivity and reliability are at a satisfactory level.

What do I think about the scalability of the solution?

The scalability depends on the specific environment you're working with. Generally, it is possible to scale the system, but this may require the installation of new components. In my company, we currently have over a thousand users who rely on it.

How are customer service and support?

Its customer support team is functional, but it doesn't always meet our expectations. We believe that it should be improved to address these issues more effectively.

How would you rate customer service and support?

Neutral

How was the initial setup?

While we've encountered occasional minor issues, overall, the deployment has been relatively straightforward.

What about the implementation team?

The deployment timeline can vary from a couple of hours to a few days, depending on the specific environment and requirements, such as user accounts and configurations. It's essential to ensure we have a comprehensive backup solution in place before making any changes, to safeguard against any potential issues. We begin by assessing the situation and running necessary tests, which adds some complexity compared to a straightforward installation. Typically, this process involves the participation of three to four individuals.

What other advice do I have?

I would advise to make thorough comparisons before making any decisions, as time evolves, and what's best today might not be the optimal solution in five years. This is especially important because changing systems can be costly for both small and large companies. You need a clear understanding of what you want to achieve and the advantages that a new product offers. Overall, I would rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
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Backup and Recovery
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.