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reviewer1709862 - PeerSpot reviewer
Senior Presales Engineer at a comms service provider with 1,001-5,000 employees
Real User
Plenty documentation online, scalable, and stable
Pros and Cons
  • "The solution is stable."
  • "The solution could improve by having a feature to backup iSeries workloads."

What is our primary use case?

Veritas NetBackup is used for backing up data.

What needs improvement?

The solution could improve by having a feature to backup iSeries workloads.

For how long have I used the solution?

I used Veritas NetBackup within 12 months.

What do I think about the stability of the solution?

The solution is stable.

Buyer's Guide
Veritas NetBackup
February 2025
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the scalability of the solution?

You have two agents, one on the server-side and the other on the client side. For the server-side, the product is licensed using Front-End Terabytes. You must buy more Front-End Terabytes licenses for the server to scale, allowing a higher quantity of backup data. On the client side, it is easy to scale, you can add all clients as you wish. Using Windows Server or Linux Server, if you want to back up databases, such as Oracle SQL Server, or if you want to back up applications, such as SAP or Exchange, it can be done.

How are customer service and support?

Veritas NetBackup has a lot of documentation on the web, in the public domain, it is easy. If you like to read a lot of documents, there is a lot of information available. You have the documents, guides, manuals, that are detailed for all kinds of products, for all kinds of clients and agents. When you need to reach technical support, that means your issue is very hard and documentation has no solution.

How was the initial setup?

In my experience, the Veritas NetBackup installation is hard. However, when it is running in operation, it works with no issues or problems. There are some challenges here in Chile and the whole implementation process can take 60 to 75 days.

What other advice do I have?

At the company where I currently work, Veritas NetBackup is our corporate solution an
when my customers ask for a backup solution, my first option is Veritas NetBackup.

I recommend this solution to others.

I rate Veritas NetBackup a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Real User
Top 10Leaderboard
The good integration in a heterogeneous environment and protection against malware
Pros and Cons
  • "Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work."
  • "Like the other enterprise solutions, Veritas NetBackup isn't easy to implement. It's a little bit hard compared to other solutions like Data Protector for HPE. You have to struggle to learn a lot of features that Veritas NetBackup offers to customers."

What is our primary use case?

We are a solution provider company and we have several support contracts with our customers. We try to select the best solution for each. In smaller environments, we prefer using Veeam Backup. For our larger enterprise customers, we use Veritas NetBackup. This solution is very stable and flexible for experts who wants a feature full backup solution.

Veritas NetBackup is implemented as a primary tool in the organization for making backup a huge landscape of Aix, Unix, Virtualization, and Windows machines. This includes Oracle, DB2, and SQL Database, and etc.
We mainly looked at a trusted long-timer in the market to be able to invest to ensure the solution is proven to be trusted.

How has it helped my organization?

In my view, it's been a reliable backup solution for all of our enterprise customers. Our maintenance cost has been reduced and we were able to have more time to service more customers.

As one of the best data backup and recovery solution worldwide, NetBackup gives enterprise IT a flexible and powerful way to ensure the integrity and availability of their data from the edge to the core to the cloud.

The main feature Includes:

Flexible Deployment: Support for any workload, any cloud, any architecture at any scale.

Operational Simplicity: Orchestrate and automate discovery, protection, and recovery.

Enterprise-Grade Resiliency: Ensure recovery of business-critical data with near-zero RPO and RTO.

What is most valuable?

Veritas integrates well with the cloud, all databases, all operating systems, all hardware, and all software. Veritas also has solid malware and ransomware protection features. From time to time, we face a new kind of attack, and Veritas has always proven to be the best protection solution for some of my customers. Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work. Most of the functions of the Veritas software are isolated from the operating system and it's not dependent on the operating systems involved. This is very important. When some of our operating systems are infected by a virus, Veritas still works perfectly and protects our data. This feature is very well implemented in Veritas NetBackup.

Main features of Veritas NetBackup are:
Log management and truncation.
Third-party integrations.
Hypervisor aware.
Physical and virtual protection.
Cloud system security.
API integration.
Database consistency preservation.
Integrated appliance.

What needs improvement?

Like the other enterprise solutions, Veritas NetBackup isn't easy to implement. It's a little bit hard compared to other solutions like Data Protector for HPE. You have to struggle to learn a lot of features that Veritas NetBackup offers to customers. I don't think it's impossible to simplify this solution. Some solutions like backup solutions are mandatory solutions and they are inherently complicated because you have to integrate them with other services. We have a lot of services and each service has its own conditions. After several years, every engineer can learn most features of this solution and in some companies, they could use support from the source company. As such, I think it's not challenging for all customers. 

For how long have I used the solution?

I have been using this Backup solution for more than 15 years.

What's my experience with pricing, setup cost, and licensing?

In Veritas, I'm hoping for a better price. Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution. 

Which other solutions did I evaluate?

When evaluating and choosing a solution, it depends on the situation. We choose the best solution for our customers, so it's hard to say if I would recommend Veritas over Veeam. In many ways, Veritas is a unique product. It has advantages when you want to transfer your data over SAN. SAN backup solutions are very important in some environments. Where window time is very limited for them and a huge amount of data needs to be transferred in less than five or six hours a day, we have to use a SAN backup feature. In this area, Veeam is not good compared to Veritas NetBackup. When you want to use this feature, you have to share the mainline of your storage with Veeam Backup, and many customers refuse to adopt this method of SAN backup. Many customers don't want to compromise their source of data, so they prefer Veritas' SAN backup in this area. I think it's one of the best, like IBM TSM.

What other advice do I have?

I would rate Veritas NetBackup nine out of 10. I can't find any problems. I think it is the best. I think it's perfect.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementor
PeerSpot user
Buyer's Guide
Veritas NetBackup
February 2025
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
reviewer1218573 - PeerSpot reviewer
Desktop Support Engineer at a computer software company with 1,001-5,000 employees
Real User
Scalable, easy to use, and stable
Pros and Cons
  • "There's a very nice central console for the administration of all of the instances."
  • "The pricing is a bit of a concern. If could be lower."

What is our primary use case?

We primarily use the solution for various workloads, including the SQL workload. 

What is most valuable?

The solution is very easy to use and easy to navigate.

There's a very nice central console for the administration of all of the instances.

The solution is stable. 

We find the product scales well. 

Customer support is very quick to respond.

The initial setup is pretty straightforward.

What needs improvement?

The pricing is a bit of a concern. If could be lower.

We find the solution needs better integration capabilities when it comes to mid-range and enterprise-level environments. 

For how long have I used the solution?

I've been using the solution for seven to eight years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability is very good. there are no bugs or glitches and it doesn't crash or freeze. It's reliable and the performance is great.

What do I think about the scalability of the solution?

The scalability is good. If a company needs to expand its usage, it can do so.

We have 3,000 people on the product currently. 

How are customer service and technical support?

Technical support is great. they are fast and very helpful. We are satisfied with their level of service. 

How was the initial setup?

The initial setup is pretty straightforward.

The deployment is fats. It took us about three to four hours to do a basic installation with our client.

We have 25 to 30 admins that can handle maintenance and deployment within our organization. 

What about the implementation team?

We help out clients install the product.

I personally can handle the implementation myself and don't need a consultant or integrator. 

What's my experience with pricing, setup cost, and licensing?

The pricing is high. They need to work to make it lower or more competitive. 

Our customers directly purchase the license. 

What other advice do I have?

Per the customer requirement, we are providing consultancy services and providing the licenses, as well as implementation services to clients.

We're currently using the latest version of the solution. 

I'd rate the solution at a nine out of ten. We're quite satisfied with its capabilities. 

I'd recommend the product to other users and companies. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1289646 - PeerSpot reviewer
Senior DBA Sql Server, Oracle at a aerospace/defense firm with 10,001+ employees
Real User
Trouble-free backup and restore, but the pricing and performance should be improved
Pros and Cons
  • "The most valuable feature is the trouble-free operation, as we have not had many problems with it."
  • "The speed of restoring data could be improved."

What is our primary use case?

This is our default backup solution for our data and storage.

What is most valuable?

The most valuable feature is the trouble-free operation, as we have not had many problems with it.

What needs improvement?

We are not able to back up our attached drives, which is something that should be improved.

The speed of restoring data could be improved.

The pricing is an area that can be improved. 

How are customer service and technical support?

I have been in touch with technical support and I would say that they are okay. I wouldn't rate them "very bad" or "very good" because I haven't been dissatisfied, yet I haven't seen anything impressive either.

The area for improvement that I can see with support is that they have to have better internal coordination. Multiple people or teams work on the same problem and the coordination on their end could be better.

How was the initial setup?

The team who was working on the initial setup was well aware of what they needed to do, so it was straightforward.

We have two people who do the maintenance.

What about the implementation team?

We had third-party assistance with the deployment and we are satisfied with the experience.

What's my experience with pricing, setup cost, and licensing?

I find the cost of this solution to be high. The licensing is done based on the size of the source. If you have a source size of one terabyte then they will charge for a one terabyte license, although what is actually being stored is much less. This is something that they can improve on.

Which other solutions did I evaluate?

We have been exploring other options that are available in the market. Products like Veeam have similar features, so we will continue our evaluation and consider cost as one of the main factors.

What other advice do I have?

My advice to anybody who is considering Veritas NetBackup is that it's not a bad product and it's good to be prepared. I suggest reviewing the price in advance.

I find it to be not a bad product, but it would be much better with improvements to pricing and performance.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1370448 - PeerSpot reviewer
Ecosystem Solution Architect Lead for UK, Ireland, Arfica at a consultancy with 10,001+ employees
Real User
Top 10
Great security with excellent compression and deduplication
Pros and Cons
  • "The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate."
  • "It would be extremely helpful if the solution offered near-zero recovery time for SQL."

What is our primary use case?

The primary use cases for our clients are for data protection and for backups.

What is most valuable?

The most valuable aspect of the solution for our clients, obviously, is security. It backs up Microsoft SQL Server very well. 

The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate.

What needs improvement?

How the solution operates in the cloud could be improved. There's a feature called data immutability, and needs to be improved within the product.

I'm only familiar with the 8.2 version of the solution. It is my understanding that there are some new features that are being released in 8.3. However, more API integration is required in future releases, if that's not already in the works.

It would be extremely helpful if the solution offered near-zero recovery time for SQL.

For how long have I used the solution?

I've been using the solution for 20 years. It's been about two decades.

What do I think about the stability of the solution?

The solution is very stable. Our clients find it reliable. There aren't bugs or glitches that affect how it works. It doesn't crash or cause downtime.

What do I think about the scalability of the solution?

The solution can scale. That's not a problem. I usually consult with organizations that are medium to large in size, and I know that if they need to expand or scale up, they can do so with this product.

How are customer service and technical support?

I have not had any experience with technical support. That service is for my clients to work with. I simply help evaluate the product on their behalf. My understanding, however, is that they've got a support and managed service that they offer with service level agreements.

How was the initial setup?

Unfortunately, I don't implement the solution. I just evaluate different products, including this one, for my clients. Since I'm not involved in the process, I wouldn't be able to evaluate how difficult or straightforward it is to accomplish.

What's my experience with pricing, setup cost, and licensing?

I am aware of the list pricing. It can be quite high if your company has a lot of storage.

It's licensed on a per terabyte basis. Depending on how many terabytes you have, that will ultimately determine the cost. There aren't any additional costs beyond the per terabyte pricing.

What other advice do I have?

We're Veritas partners, however, we are independent and completely neutral towards our partners. I'm a consultant. I don't use the product. I evaluate the product for clients. The clients are the ones who use the product.

I'd advise other organizations to look at both their on-prem and cloud together. It's good to manage everything from one place.

I'd rate the solution eight out for ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant
PeerSpot user
IT Infrastructure Manager at Jonah Energy LLC
Real User
The most valuable feature is that it is basically a replica of our SAND data. I think between the licensing issues and the older solution mentality it is not a great solution.
Pros and Cons
  • "The most valuable feature is that it is basically a replica of our SAND data. We archive the SAND data for recovery, if there is an issue on the fence."
  • "I would advise not to use this tool. I think between the licensing issues and the older solution mentality it is not a great solution."

What is our primary use case?

The primary use case is for archiving.

What is most valuable?

The most valuable feature is that it is basically a replica of our SAN data. We archive the SAN data for recovery, if there is an issue on the fence.

What needs improvement?

I think that the licensing model needs improvement. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is fine.

What do I think about the scalability of the solution?

As it scales, it becomes expensive.

How is customer service and technical support?

Our experience with tech support is mostly positive. But, we had some repeat issues and tech support was not entirely responsive to our needs.

What's my experience with pricing, setup cost, and licensing?

The licensing model is cost-prohibitive as you scale out. 

Which other solutions did I evaluate?

No, we did not evaluate any other options. We only tried this solution in our environment.

What other advice do I have?

I would advise not to use this tool. I think between the licensing issues and the older solution mentality it is not a great solution. They really have not kept up with the times. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Analyst at a comms service provider with 1,001-5,000 employees
Real User
Its most valuable features are flexibility and reliability
Pros and Cons
  • "It is essential. We can't do without it."
  • "Its most valuable features are flexibility and reliability."
  • "Some of the hardware is out of support."
  • "It needs support for Kernel-based Virtual Machines (KVMs)."
  • "The product is not able to keep up with other competitors in the market."
  • "I have been involved in upgrades. They have not been straightforward. Some of them have required us to make changes to our architecture and production environment."

What is our primary use case?

It is for backing up servers. It has performed well.

How has it helped my organization?

It is essential. We can't do without it.

What is most valuable?

Its most valuable features are flexibility and reliability.

What needs improvement?

  • It needs support for Kernel-based Virtual Machines (KVMs).
  • Some of the hardware is out of support. 
  • The product is not able to keep up with other competitors in the market.

What do I think about the stability of the solution?

Stability is very good.

What do I think about the scalability of the solution?

Scalability is very good.

How is customer service and technical support?

Their support is pretty good.

How was the initial setup?

I have been involved in upgrades. They have not been straightforward. Some of them have required us to make changes to our architecture and production environment.

Which other solutions did I evaluate?

We are currently evaluating EMC Avamar and NetWorker.

What other advice do I have?

I would recommend the product. It is a good product.

Most important criteria when selecting a vendor: The product does what it says it does and it supports all our needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr. Technical Support Engineer at Veritas Partner
Reseller
Provides end-to-end support for all your workload
Pros and Cons
  • "The most valuable feature is that you don't need any special connectivity - you just need to give your seller name, and then it automatically discovers all your virtual machines, which is a great benefit, especially in a bigger environment."
  • "The product could improve the user-friendliness and comfort of its environment, especially for those unfamiliar with it."

What is our primary use case?

My primary use case is for disaster recovery or recovering anything from our other data center.

What is most valuable?

The most valuable feature is that you don't need any special connectivity - you just need to give your seller name, and then it automatically discovers all your virtual machines, which is a great benefit, especially in a bigger environment.

What needs improvement?

The product could improve the user-friendliness and comfort of its environment, especially for those unfamiliar with it. There is also an issue with glitches in the network, which forces us to check the connectivity. In addition, some solutions are only available to internal Veritas users, not to customers or partners, and you have to allow Veritas to test your network before they give a report. This is a problem, and Veritas needs to add functionality for customers to test their own networks.

For how long have I used the solution?

I've been using this solution for ten years.

What do I think about the scalability of the solution?

The scalability of this product is good.

How are customer service and support?

The technical support is good.

How was the initial setup?

Deployment was fine, though there is an issue with seeing skills certificates.

What other advice do I have?

NetBackup provides end-to-end support for all your workload and gives good support overall. I would give this solution a score of eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
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Backup and Recovery
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.