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System Engineer at a transportation company with 1,001-5,000 employees
Reseller
Very stable and easy to scale
Pros and Cons
  • "I like the virtual server backup."
  • "Maybe they could add more cloud solutions."

What is our primary use case?

I use it to back up servers, databases, files, and photos. 

What is most valuable?

I like the virtual server backup. 

What needs improvement?

Maybe they could add more cloud solutions.

For how long have I used the solution?

I've been using NetBackup for more than 10 years.

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Veritas NetBackup
November 2024
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What do I think about the stability of the solution?

It's very stable and very good.

What do I think about the scalability of the solution?

It's easy to scale. 

How are customer service and support?

Technical support is very good.

How was the initial setup?

It's somewhat complex. It wasn't very easy but it's fixable. It takes about one or two hours to deploy.

What other advice do I have?

I would give it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Head, IT Network, Security & Data Center at ARABSAT
Real User
Application awareness is very good, but the application needs more flexibility

What is our primary use case?

The application is used for backing up our complete infrastructure including Microsoft Exchange, Oracle EBS, local shared files and folders, and a couple of SQL servers.

How has it helped my organization?

The application is very complex and we failed at integration with most of the applications on Oracle Linux.

What is most valuable?

It has a long backup journey but fortunately, application awareness is very good starting from MS products, database, etc.

What needs improvement?

The application needs more flexibility and reliability should be the top priority of the enhancement.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veritas NetBackup
November 2024
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Chief ingeneer at a tech services company with 1,001-5,000 employees
Real User
It saves time for our backup needs
Pros and Cons
  • "It saves time for the backup needs of our organization."
  • "The interface should be improved."

What is our primary use case?

It saves time for the backup needs of our organization. 

What is most valuable?

It is less bulky. 

What needs improvement?

The interface should be improved. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is fine.

How are customer service and technical support?

I do not have experience with their tech support.

Which solution did I use previously and why did I switch?

I have previous experience with Veeam and NetApp Backup. 

Which other solutions did I evaluate?

We looked at Veeam and Veritas NetBackup. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1319337 - PeerSpot reviewer
Senior Account Manager at a tech services company with 51-200 employees
Real User
Feature-rich, dependable, and has a powerful licensing model
Pros and Cons
  • "I think this is the best backup solution that we have. It is very good for the infrastructure."
  • "We had some issues with the hardware backup appliance."

What is our primary use case?

We are integrators, and we sell this solution. I am in a sales position.

In most cases, Veritas NetBackup is for carriers or the banking sector; these are our primary customers.

What is most valuable?

It includes many features and has all of the features that other solutions have.

I think this is the best backup solution that we have. It is very good for the infrastructure.

What needs improvement?

We had some issues with the hardware backup appliance. Our main customer is the one that is experiencing these issues.

For how long have I used the solution?

I have been working with Veritas NetBackup for five or six years.

We are working with the latest version.

Last year, we started to sell this version.

What do I think about the stability of the solution?

Veritas NetBackup is a stable solution.

How are customer service and support?

My colleagues in the engineering department handle this area.

How was the initial setup?

I don't have any information regarding the installation.

What's my experience with pricing, setup cost, and licensing?

The licensing model for this solution is very powerful. The licenses are related to the number of years.

What other advice do I have?

We are Veritas partners.

I would rate Veritas NetBackup an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Symantec Business Critical Engineer at a tech services company with 11-50 employees
Real User
Simple GUI but managing dependencies should be agentless
Pros and Cons
  • "The main thing I like about NetBackup is CloudPoint. You can take a snapshot of the endpoint and back it up with CloudPoint. The data backups are the most important."
  • "Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless."

What is our primary use case?

We use NetBackup to take a snapshot of our endpoint server. 

What is most valuable?

The main thing I like about NetBackup is CloudPoint. You can take a snapshot of the endpoint and back it up with CloudPoint. The data backups are the most important. I also like how Veritas has simplified the GUIs. There are a lot of security features in place already around the connection as well as many intelligent policies and a pure understanding of the cloud policies, so it's direct compared to many others.

What needs improvement?

Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless. 

For how long have I used the solution?

I have been using NetBackup for two years.

What do I think about the stability of the solution?

NetBackup is stable.

What do I think about the scalability of the solution?

NetBackup is scalable.

How are customer service and support?

NetBackup support isn't great, but it's not the worst, either.

How was the initial setup?

Setting up NetBackup is easy, but the documentation is a bit complex. Veritas used to have consolidated documentation, so it was easy to navigate the documents. The implementation guidelines were contained in a single document, so you didn't need to switch between multiple documents. Configuration should be the clearest documentation.

What's my experience with pricing, setup cost, and licensing?

The price of NetBackup is okay. I think it's a little bit expensive but manageable. It has a lot of features, and the backup is better than most applications, so I think the price is competitive.

What other advice do I have?

I rate NetBackup seven out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1139322 - PeerSpot reviewer
System Engineer at a energy/utilities company with 10,001+ employees
Real User
A good backup solution that covers most of the applications
Pros and Cons
  • "It is a good solution. It covers most of the applications."
  • "Its integration with Nutanix and technical support can be improved."

What is our primary use case?

We use it for the high workload environment. All critical backups are covered by Veritas NetBackup. 

What is most valuable?

It is a good solution. It covers most of the applications.

What needs improvement?

Its integration with Nutanix and technical support can be improved.

For how long have I used the solution?

I have been working with this solution for 15 years. 

How are customer service and technical support?

It is mostly good. We have BCM, so we have no issues with that. Sometimes, there is a delay in getting support due to resources.

How was the initial setup?

Based on my experience of using enterprise-grade backup solutions for a long time, easy management and deployment generally don't happen for enterprises. You generally can't scale an enterprise-grade solution. You usually combine different solutions. 

When we create a full solution, there is some complexity in installation management. In the end, we are able to get features, such as easy management and combined centralized management, with Veritas.

What's my experience with pricing, setup cost, and licensing?

Pricing is good, under our budget, and flexible.

What other advice do I have?

I would rate Veritas NetBackup an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Engineer at a financial services firm with 201-500 employees
Real User
A stable solution for full and incremental backup of databases, but there are compatibility issues and the setup is complex
Pros and Cons
  • "The solution is stable."
  • "We have an issue with the last version on the latest backup of the solution as it is not compatible with Sybase 16.5."

    What is our primary use case?

    We use the solution for the full and incremental backup of databases such as Sybase.

    What needs improvement?

    We have an issue with the last version on the latest backup of the solution. It's not compatible with Sybase 16.5. 

    Two days ago the solution worked fine and we were able to use it for all our Unix and Sybase servers, as well as the back-end database. But, now there is a need for us to change the lag about a report in respect of the media on Facebook. 

    We primarily use Unix servers, not those of Windows. 

    For how long have I used the solution?

    I have been using Veritas NetBackup for ten years, since 2010. 

    What do I think about the stability of the solution?

    The solution is stable.

    Which solution did I use previously and why did I switch?

    In the past we worked with Veeam and Avamar, at which point we made a determination of which solution would best serve our projects. 

    How was the initial setup?

    The initial setup was complex.

    What's my experience with pricing, setup cost, and licensing?

    The price is okay.

    What other advice do I have?

    I rate Veritas NetBackup as a seven out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Senior IT Infrastructure Engineer at a government with 501-1,000 employees
    Real User
    "Could be used for both of Physical and Virtual Environments."
    Pros and Cons
    • "Could be used for both of Physical and Virtual Environments."
    • "The ability to use different disk appliance brands as Pure Disk (not OST), such as EMC Data Domain ."

    How has it helped my organization?

    Restores individual emails simply for users when requested.
    Catalog is user-friendly, and finds all important information about any media needed for a restore request.

    What is most valuable?

    • Wide systems could be backup/restored; multiple databases, Granular restore capabilities for individual MS-Exchange Emails and normal folders/files
    • NDMP backup capability for NAS storage
    • Virtual environment backup/restore capabilities
    • OST backup capabilities
    • Could be used for both of Physical and Virtual Environments.

    What needs improvement?

    The ability to use different disk appliance brands as Pure Disk (not OST), such as EMC Data Domain .

    What do I think about the stability of the solution?

    No, it is so stable.

    What do I think about the scalability of the solution?

    No, it scales efficiently.

    How are customer service and technical support?

    8 out of 10.

    Which solution did I use previously and why did I switch?

    EMC Networker (Legato).

    How was the initial setup?

    Setup of FC (Fiber) backup is complex.

    What's my experience with pricing, setup cost, and licensing?

    It is suitable for an enterprise solution.

    Which other solutions did I evaluate?

    IBM Tivoli, EMC Data Networker (Legato).

    What other advice do I have?

    Backup using Fiber Optical connections.
    Use Veritas Disk Appliance for deduplication and other valuable benefits.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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    Updated: November 2024
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    Buyer's Guide
    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.