It is for backing up servers. It has performed well.
Systems Analyst at a comms service provider with 1,001-5,000 employees
Its most valuable features are flexibility and reliability
Pros and Cons
- "It is essential. We can't do without it."
- "Its most valuable features are flexibility and reliability."
- "Some of the hardware is out of support."
- "It needs support for Kernel-based Virtual Machines (KVMs)."
- "The product is not able to keep up with other competitors in the market."
- "I have been involved in upgrades. They have not been straightforward. Some of them have required us to make changes to our architecture and production environment."
What is our primary use case?
How has it helped my organization?
It is essential. We can't do without it.
What is most valuable?
Its most valuable features are flexibility and reliability.
What needs improvement?
- It needs support for Kernel-based Virtual Machines (KVMs).
- Some of the hardware is out of support.
- The product is not able to keep up with other competitors in the market.
Buyer's Guide
Veritas NetBackup
October 2024
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816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
Stability is very good.
What do I think about the scalability of the solution?
Scalability is very good.
How are customer service and support?
Their support is pretty good.
How was the initial setup?
I have been involved in upgrades. They have not been straightforward. Some of them have required us to make changes to our architecture and production environment.
Which other solutions did I evaluate?
We are currently evaluating EMC Avamar and NetWorker.
What other advice do I have?
I would recommend the product. It is a good product.
Most important criteria when selecting a vendor: The product does what it says it does and it supports all our needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at a transportation company with 1,001-5,000 employees
Very stable and easy to scale
Pros and Cons
- "I like the virtual server backup."
- "Maybe they could add more cloud solutions."
What is our primary use case?
I use it to back up servers, databases, files, and photos.
What is most valuable?
I like the virtual server backup.
What needs improvement?
Maybe they could add more cloud solutions.
For how long have I used the solution?
I've been using NetBackup for more than 10 years.
What do I think about the stability of the solution?
It's very stable and very good.
What do I think about the scalability of the solution?
It's easy to scale.
How are customer service and technical support?
Technical support is very good.
How was the initial setup?
It's somewhat complex. It wasn't very easy but it's fixable. It takes about one or two hours to deploy.
What other advice do I have?
I would give it a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Veritas NetBackup
October 2024
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Head, IT Network, Security & Data Center at ARABSAT
Application awareness is very good, but the application needs more flexibility
What is our primary use case?
The application is used for backing up our complete infrastructure including Microsoft Exchange, Oracle EBS, local shared files and folders, and a couple of SQL servers.
How has it helped my organization?
The application is very complex and we failed at integration with most of the applications on Oracle Linux.
What is most valuable?
It has a long backup journey but fortunately, application awareness is very good starting from MS products, database, etc.
What needs improvement?
The application needs more flexibility and reliability should be the top priority of the enhancement.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief ingeneer at a tech services company with 1,001-5,000 employees
It saves time for our backup needs
Pros and Cons
- "It saves time for the backup needs of our organization."
- "The interface should be improved."
What is our primary use case?
It saves time for the backup needs of our organization.
What is most valuable?
It is less bulky.
What needs improvement?
The interface should be improved.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It is fine.
How are customer service and technical support?
I do not have experience with their tech support.
Which solution did I use previously and why did I switch?
I have previous experience with Veeam and NetApp Backup.
Which other solutions did I evaluate?
We looked at Veeam and Veritas NetBackup.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Account Manager at a tech services company with 51-200 employees
Feature-rich, dependable, and has a powerful licensing model
Pros and Cons
- "I think this is the best backup solution that we have. It is very good for the infrastructure."
- "We had some issues with the hardware backup appliance."
What is our primary use case?
We are integrators, and we sell this solution. I am in a sales position.
In most cases, Veritas NetBackup is for carriers or the banking sector; these are our primary customers.
What is most valuable?
It includes many features and has all of the features that other solutions have.
I think this is the best backup solution that we have. It is very good for the infrastructure.
What needs improvement?
We had some issues with the hardware backup appliance. Our main customer is the one that is experiencing these issues.
For how long have I used the solution?
I have been working with Veritas NetBackup for five or six years.
We are working with the latest version.
Last year, we started to sell this version.
What do I think about the stability of the solution?
Veritas NetBackup is a stable solution.
How are customer service and support?
My colleagues in the engineering department handle this area.
How was the initial setup?
I don't have any information regarding the installation.
What's my experience with pricing, setup cost, and licensing?
The licensing model for this solution is very powerful. The licenses are related to the number of years.
What other advice do I have?
We are Veritas partners.
I would rate Veritas NetBackup an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Symantec Business Critical Engineer at a tech services company with 11-50 employees
Simple GUI but managing dependencies should be agentless
Pros and Cons
- "The main thing I like about NetBackup is CloudPoint. You can take a snapshot of the endpoint and back it up with CloudPoint. The data backups are the most important."
- "Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless."
What is our primary use case?
We use NetBackup to take a snapshot of our endpoint server.
What is most valuable?
The main thing I like about NetBackup is CloudPoint. You can take a snapshot of the endpoint and back it up with CloudPoint. The data backups are the most important. I also like how Veritas has simplified the GUIs. There are a lot of security features in place already around the connection as well as many intelligent policies and a pure understanding of the cloud policies, so it's direct compared to many others.
What needs improvement?
Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless.
For how long have I used the solution?
I have been using NetBackup for two years.
What do I think about the stability of the solution?
NetBackup is stable.
What do I think about the scalability of the solution?
NetBackup is scalable.
How are customer service and support?
NetBackup support isn't great, but it's not the worst, either.
How was the initial setup?
Setting up NetBackup is easy, but the documentation is a bit complex. Veritas used to have consolidated documentation, so it was easy to navigate the documents. The implementation guidelines were contained in a single document, so you didn't need to switch between multiple documents. Configuration should be the clearest documentation.
What's my experience with pricing, setup cost, and licensing?
The price of NetBackup is okay. I think it's a little bit expensive but manageable. It has a lot of features, and the backup is better than most applications, so I think the price is competitive.
What other advice do I have?
I rate NetBackup seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at a energy/utilities company with 10,001+ employees
A good backup solution that covers most of the applications
Pros and Cons
- "It is a good solution. It covers most of the applications."
- "Its integration with Nutanix and technical support can be improved."
What is our primary use case?
We use it for the high workload environment. All critical backups are covered by Veritas NetBackup.
What is most valuable?
It is a good solution. It covers most of the applications.
What needs improvement?
Its integration with Nutanix and technical support can be improved.
For how long have I used the solution?
I have been working with this solution for 15 years.
How are customer service and technical support?
It is mostly good. We have BCM, so we have no issues with that. Sometimes, there is a delay in getting support due to resources.
How was the initial setup?
Based on my experience of using enterprise-grade backup solutions for a long time, easy management and deployment generally don't happen for enterprises. You generally can't scale an enterprise-grade solution. You usually combine different solutions.
When we create a full solution, there is some complexity in installation management. In the end, we are able to get features, such as easy management and combined centralized management, with Veritas.
What's my experience with pricing, setup cost, and licensing?
Pricing is good, under our budget, and flexible.
What other advice do I have?
I would rate Veritas NetBackup an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator at a logistics company with 51-200 employees
Secure, reliable, and has good support
Pros and Cons
- "We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable."
- "System administrators would be more efficient in NetBackup if the number of tools and command lines was reduced."
What is our primary use case?
We use Veritas NetBackup, to back up everything, especially the IT platforms and infrastructures.
How has it helped my organization?
Veritas NetBackup has assisted our company in securing data, protecting data, and protecting our business.
What is most valuable?
We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable.
What needs improvement?
System administrators would be more efficient in NetBackup if the number of tools and command lines was reduced.
For how long have I used the solution?
I have been using Veritas NetBackup for more than 15 years.
What do I think about the stability of the solution?
Veritas NetBackup is a stable product.
What do I think about the scalability of the solution?
You can say that it is scalable.
How are customer service and support?
Technical support is great.
How was the initial setup?
In my opinion, I would say the initial setup is a complex process.
We require a specialized team to maintain this solution.
What about the implementation team?
For the time being, we are handling or managing the backup solution on our own, but we may need assistance from support to resolve issues with the backup.
What's my experience with pricing, setup cost, and licensing?
It is an expensive solution. It's expensive because it provides many features and options.
What other advice do I have?
In my opinion, it is the best backup solution available. I would rate Veritas NetBackup a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
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sharing their opinions.
Updated: October 2024
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