I primarily use the solution to back up vital aspects of our workload.
Trainee em T.I. at a tech services company with 501-1,000 employees
Flexible and reliable with good backup capabilities
Pros and Cons
- "The product is stable and reliable."
- "We would like the Java console to be updated."
What is our primary use case?
What is most valuable?
The backup aspect of the solution is the most valuable aspect of the solution.
The product is quite flexible.
The product is stable and reliable.
What needs improvement?
We would like the Java console to be updated. They need to redo the console so that it is no longer on Java. It's outdated.
For how long have I used the solution?
I've been using the solution for three years. I've used it for a while.
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Veritas NetBackup
November 2024
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What do I think about the stability of the solution?
I have found the solution to be stable for the most part. It's not buggy. I haven't dealt with glitches. it doesn't crash or freeze. It's reliable so far.
How are customer service and support?
I haven't really used technical support. I wouldn't be able to effectively comment on how their services are or if they are helpful if a client has an issue.
How was the initial setup?
I did not handle the initial setup. Therefore, I cannot speak to how easy or difficult the setup process is, or how long the deployment takes
What other advice do I have?
We're a Veritas partner.
I use two versions of the solution: 8.3.0.1 and 9.1. We use it both on-premises and on the cloud.
I would rate the solution at an eight out of ten. I've been pretty satisfied with it overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Alliance Manager at Berca Hardaya Perkasa
Good platform compatibility and fast backup
Pros and Cons
- "Best feature is its three-tier backup."
- "Main area that could be improved is the pricing, to make it more competitive"
What is our primary use case?
My primary use case of this solution is backup for the production server and then for the development. The platform is back up for Linux, Selaris, HP, Apex, IAAS, AIX, and then for the virtualization, VMware, backup to AWS, and the container route.
What is most valuable?
Veritas NetBackup's best feature is its three-tier backup, which makes the process a lot faster. I have also found their duplication feature to be valuable, as it allows duplication in the client side, a media server side, or in OST storage. The product also has a lot of compatibility with platforms.
What needs improvement?
I think the main area that could be improved is the pricing, to make it more competitive. In the next release, I would like to see the ability to back up Office 365 and Google Workspace.
For how long have I used the solution?
I have been using this solution for around ten years.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
The remote support and their support center are good. The knowledge base provided on their website is also very helpful.
How was the initial setup?
The product is easy to set up in small environments, but it would be more complex in larger ones.
What other advice do I have?
I think Veritas NetBackup is the perfect product for a backup system. I would rate this product as nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Veritas NetBackup
November 2024
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
IT Solutions Provider at WIZERTECH INFORMATICS PVT LTD
Easy to install, configure, and use
Pros and Cons
- "This is the best solution that I know of."
- "Endpoint backup capability is needed."
What is our primary use case?
Our primary use case is to backup the databases for our enterprise clients.
How has it helped my organization?
It is a very good backup solution that we provide to the majority of our clients as a service.
What is most valuable?
It is very easy to perform a backup, and then verify whether it has been properly completed or not.
What needs improvement?
Add endpoint backup capability for a particular appliance. Currently it is server level only.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
We use this product daily, and my impression of the stability is very good.
What do I think about the scalability of the solution?
It is scalable. Our clients include fifty to sixty IT managers that are responsible for backing up their company's data. We plan to increase this number as we add new clients.
How are customer service and technical support?
I have not contacted the product's technical support. We have our own lab set up for testing the product.
Which solution did I use previously and why did I switch?
I use a second solution, Commvault, in cases where there is no domain. I did not, and still do not use another solution for our primary use case.
How was the initial setup?
The setup, installation, and configuration is not complex. Once the product is configured, it is very easy to use.
What about the implementation team?
For this solution, we handle the system integration for our clients. It takes approximately ten to fifteen days to deploy the backup solution.
What's my experience with pricing, setup cost, and licensing?
I think that the pricing and licensing for this solution is good. It is affordable.
What other advice do I have?
I have not had any issues or problems when using this solution. It has been working perfectly for our primary use case.
I would rate this solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a tech company with 51-200 employees
Managed to control all backups centrally across the environment and ensure correct and multiple retention periods were in place.
Pros and Cons
- "Management interface was simple to use once understood."
- "Updates were not always consistent."
How has it helped my organization?
Managed to control all backups centrally across the environment and ensure correct and multiple retention periods were in place based on the business requirement.
What is most valuable?
Management interface was simple to use once understood.
What needs improvement?
Updates were not always consistent.
What do I think about the stability of the solution?
Early releases did seem to cause issues. Once a stable version was found then we generally stayed with it for an extended period, as it just worked.
What do I think about the scalability of the solution?
Very scalable. Started with 20 machines, within two years, scaled to over 250 and management was just as easy.
How are customer service and technical support?
Customer Service:
Good. Logging of tickets was very difficult and complicated but once logged, very helpful.
Technical Support:
Very good. All issues were resolved in a timely manner.
Which solution did I use previously and why did I switch?
Yes, switch was prompted by IT Manager; due diligence report from external company concluded existing product was not suitable for needs.
How was the initial setup?
Complex, as was unsure how the product worked at the beginning. But after several months of using, became very simple to use as everything is within the single agent install and understood what was required.
What about the implementation team?
Initial implementation was via a vendor team. Upgrades were in-house, as had relevant experience.
Vendor did seem to know what they were doing on implementation but usage of the product seemed limited.
What's my experience with pricing, setup cost, and licensing?
Licensing was very expensive and did not scale well if needed to move between license models. But you get for what you pay for.
Which other solutions did I evaluate?
No.
What other advice do I have?
Very expensive product, learning curve is very high but once understood and working correctly, is a fantastic product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CIO at a tech services company with 501-1,000 employees
it provides us with integration possibilities for different products, e.g. Informix, Oracle, MySQL, VMware, Linux, Unix, and Windows.
Valuable Features:
It offers everything I need from a backup system. I am completely sure that all my data is backed up.
Improvements to My Organization:
We now have a reliable backup system. Also, it provides us with great integration possibilities for different products, e.g. Informix, Oracle, MySQL, VMware, Linux, Unix, and Windows. It also helps with deduplication and the backing up of flash systems.
Room for Improvement:
Technical support needs to improve, especially with the appliances.
Other Advice:
It's the best and most reliable backup system I've used.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Presales Engineer at a tech services company with 51-200 employees
A flexible solution that works with both on-premises and cloud-based environments
Pros and Cons
- "This product is flexible enough to allow for backing up data from physical machines, as well as from your cloud environment."
- "When the customer is using SaaS applications like Office 365, the integration falls short and needs to be improved."
What is our primary use case?
We are a solution reseller and Veritas Netbackup is one of the products that we provide to our customers. It is used for implementing a backup repository to the cloud.
What is most valuable?
This product is flexible enough to allow for backing up data from physical machines, as well as from your cloud environment.
There is support for a lot of applications.
What needs improvement?
It would be useful if they could maintain the information that is in the cloud.
When the customer is using SaaS applications like Office 365, the integration falls short and needs to be improved.
The price could be reduced.
For how long have I used the solution?
We have been selling Veritas NetBackup for the past 14 years.
What do I think about the stability of the solution?
Stability-wise NetBackup is a good solution.
What do I think about the scalability of the solution?
This is a scalable product. NetBackup is for larger organizations.
How are customer service and technical support?
Not being an end-user, I have not had experience with technical support.
Which solution did I use previously and why did I switch?
I also have experience with Veritas Backup Exec, which has the same use case. It is also a good product but NetBackup supports more applications and it is more of an enterprise-level solution than Backup Exec. I would say that NetBackup is for larger customers, whereas Backup Exec is for everyone.
How was the initial setup?
I am familiar with the installation and it is simple.
What's my experience with pricing, setup cost, and licensing?
A better price would make this product more competitive.
What other advice do I have?
In summary, this is a good product and I can recommend it.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior Infrastructure Consultant at FORUM INTERNATIONAL
Simplistic user interface, good compatibility, and detailed documentation
Pros and Cons
- "The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems."
- "The solution is not that stable because it has to be monitored and administered every day. The stability could be improved."
What is our primary use case?
We use Veritas NetBackup to backup any system or database.
What is most valuable?
The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems.
For how long have I used the solution?
I have been using Veritas NetBackup for more than 10 years.
What do I think about the stability of the solution?
The solution is not that stable because it has to be monitored and administered every day. The stability could be improved.
What do I think about the scalability of the solution?
We have approximately 10 customers using this solution.
How are customer service and technical support?
We were satisfied with the technical support.
How was the initial setup?
The installation requires some knowledge, but the procedure is easy and there is a lot of clear detailed documentation you can follow available.
The installation time can vary depending on the size of the environment. On average it can take between five to seven days.
What about the implementation team?
We did the implementation of the solution and we used one engineer.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and it is priced based upon the data used.
What other advice do I have?
I would recommend this solution.
I rate Veritas NetBackup a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Engineer with 51-200 employees
Powerfull backup solution, both on unix and windows worlds
What is most valuable?
Stability, easy troubleshooting
For how long have I used the solution?
10 years (discontinuously)
What was my experience with deployment of the solution?
No particular issue when deploying on Unix and windows master servers
What do I think about the stability of the solution?
No
How are customer service and technical support?
Customer Service:
7/10
Technical Support:7/10
Which solution did I use previously and why did I switch?
I used alternatively networker, TSM and Netbackup
How was the initial setup?
Straightforward, both on Solaris, Linux, and windows servers. Easy client installation (local or remote)
Which other solutions did I evaluate?
On the various missions i was able to use netbackup, the solution was installed, I participated to different upgrades and migrations.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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Agree! Concerning the technical support, I think there have been some improvements since I deployed my first appliance.