Veritas NetBackup Reviews

My primary use case of this solution is backup for the production server and then for the development. The platform is back up for Linux, Selaris, HP, Apex, IAAS, AIX, and then for the virtualization, VMware, backup to AWS, and the container route.

Veritas NetBackup's best feature is its three-tier backup, which makes the process a lot faster. I have also found their duplication feature to be valuable, as it allows duplication in the client side, a media server side, or in OST storage. The product also has a lot of compatibility with platforms.

I think the main area that could be improved is the pricing, to make it more competitive. In the next release, I would like to see the ability to back up Office 365 and Google Workspace.

I have been using this solution for around ten years.

This is a stable product.

The product is scalable.

The remote support and their support center are good. The knowledge base provided on their website is also very helpful.

The product is easy to set up in small environments, but it would be more complex in larger ones.

I think Veritas NetBackup is the perfect product for a backup system. I would rate this product as nine out of ten.

We are service providers. We provide services to our clients.

We use it to protect the workloads on the customer's site. We also use it to protect our site.

The most valuable feature is flexibility. The flexibility to deploy according to the customer's needs. It allows you to add one server and the flexibility to add more servers, in case you want to increase your workloads.

It has good documentation and support. It has good online communication with support.

It has the flexibility to get the experience required to manage and solve any issue related to the product.

The product itself has good functionalities with virtual environments, such as Hyper-V and VMware.

It can protect almost all databases, such as Cyber databases, and Oracle.

It also has the flexibility to install and configure backups for physical and virtual servers at once.

They started deploying with web interfaces, new web interfaces, but it doesn't have all of the functionalities as the Java consoles have.

They are now adding more functionalities to the web interfaces that we need. In one or two years, you will have the full functionality using the web interface.

They need to improve the interface.

In regards to protecting the physical servers with parameters, it's a long and difficult process.

I have tested this in Veeam and it was much easier to implement. With NetBackup, you have to configure the server and many other requirements in the process. You could have issues with restoring if the parameter is installed to different hardware.

There are also a lot of requirements with the integration of SharePoint and Exchange. This is an area that customers complain about. They don't like that you have all of the requirements before you can configure the backup.

Veeam is much easier to integrate with Exchange. With NetBackups there are many prerequisites that make it difficult for the customer.

I have been working with this solution for more than seven years.

It's a stable solution.

It's very scalable. You can start with one server and you can scale your workload and cases.

You can add different functionality with the servers. You can scale it to different sites if you need to implement the different sites and then configure replications between sites.

You can also migrate from one server to another server. If your hardware is not sufficient or if you need to refresh your hardware.

It gives you the flexibility to migrate all of the data to new hardware and to change from a single server to a cluster. You can also change from one server to an appliance.

You have all of the flexibility and scalability.

I would rate technical support a seven out of ten. At times, you will receive helpful and fast support, and other times they struggle with some issues and take time to get back to the client and log the ticket to see what the issue and they analyze the logs.

You have to have experience. They are dedicated to solving the issue but sometimes there are delays. 

The price is fair.

I have a lot of experience with it and I have a lot of experience with Veeam. I think that the only weakness with Veritas is the user interface. It's not friendly and it's not easy to understand.

For functionality in protecting the data, it has all of the requirements to protect any workload on the virtual machines.

It's the best solution in the market right now.

If you are considering Veritas, you should have a qualified team that is trained in using NetBackup. If the team does not have the required experience, they will find it difficult and they will think that it an issue with the product.

It is a good product as long as you have a good team to manage it at each stage.

I would rate Veritas NetBackup a seven out of ten.

The application is used for backing up our complete infrastructure including Microsoft Exchange, Oracle EBS, local shared files and folders, and a couple of SQL servers.

The application is very complex and we failed at integration with most of the applications on Oracle Linux.

It has a long backup journey but fortunately, application awareness is very good starting from MS products, database, etc.

The application needs more flexibility and reliability should be the top priority of the enhancement.

• Ease to use
• Friendly interface
• Logs are very easy to read, parse, and use for diagnostics.

Backup for over 10,000 jobs with a failure rate under 0.5%.

I am not interested in any features because I have worked with all of the backup solutions that are now available in the market.

The restore tool is not friendly to newcomers. It takes some of our storage and backup admin/support a long time to wrestle with it, but then they have enough knowledge to work even with NetBackup competitors.

We have encountered some issues when upgrading to 8.1 due to data which could not transfer in plain (non-encrypted over network). However, it has now been resolved.

Fully scalable.

Almost all issues can be resolved by experience admins, even though some really difficult problems have to be raise with vendors.

Managed to control all backups centrally across the environment and ensure correct and multiple retention periods were in place based on the business requirement.

Management interface was simple to use once understood.

Updates were not always consistent.

Early releases did seem to cause issues. Once a stable version was found then we generally stayed with it for an extended period, as it just worked.

Very scalable. Started with 20 machines, within two years, scaled to over 250 and management was just as easy.

Customer Service:

Good. Logging of tickets was very difficult and complicated but once logged, very helpful.

Technical Support:

Very good. All issues were resolved in a timely manner.

Yes, switch was prompted by IT Manager; due diligence report from external company concluded existing product was not suitable for needs.

Complex, as was unsure how the product worked at the beginning. But after several months of using, became very simple to use as everything is within the single agent install and understood what was required.

Initial implementation was via a vendor team. Upgrades were in-house, as had relevant experience.

Vendor did seem to know what they were doing on implementation but usage of the product seemed limited.

Licensing was very expensive and did not scale well if needed to move between license models. But you get for what you pay for.

No.

Very expensive product, learning curve is very high but once understood and working correctly, is a fantastic product.

We use Veritas NetBackup to backup any system or database.

The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems.

I have been using Veritas NetBackup for more than 10 years.

The solution is not that stable because it has to be monitored and administered every day. The stability could be improved.

We have approximately 10 customers using this solution.

We were satisfied with the technical support.

The installation requires some knowledge, but the procedure is easy and there is a lot of clear detailed documentation you can follow available.

The installation time can vary depending on the size of the environment. On average it can take between five to seven days.

We did the implementation of the solution and we used one engineer.

There is a license required for this solution and it is priced based upon the data used.

I would recommend this solution.

I rate Veritas NetBackup a nine out of ten.

We are a solution reseller and Veritas Netbackup is one of the products that we provide to our customers. It is used for implementing a backup repository to the cloud.

This product is flexible enough to allow for backing up data from physical machines, as well as from your cloud environment.

There is support for a lot of applications.

It would be useful if they could maintain the information that is in the cloud.

When the customer is using SaaS applications like Office 365, the integration falls short and needs to be improved.

The price could be reduced.

We have been selling Veritas NetBackup for the past 14 years.

Stability-wise NetBackup is a good solution.

This is a scalable product. NetBackup is for larger organizations.

Not being an end-user, I have not had experience with technical support.

I also have experience with Veritas Backup Exec, which has the same use case. It is also a good product but NetBackup supports more applications and it is more of an enterprise-level solution than Backup Exec. I would say that NetBackup is for larger customers, whereas Backup Exec is for everyone.

I am familiar with the installation and it is simple.

A better price would make this product more competitive.

In summary, this is a good product and I can recommend it.

I would rate this solution a ten out of ten.

Our primary use case is to backup the databases for our enterprise clients.

It is a very good backup solution that we provide to the majority of our clients as a service.

It is very easy to perform a backup, and then verify whether it has been properly completed or not.

Add endpoint backup capability for a particular appliance. Currently it is server level only.

We use this product daily, and my impression of the stability is very good.

It is scalable. Our clients include fifty to sixty IT managers that are responsible for backing up their company's data. We plan to increase this number as we add new clients.

I have not contacted the product's technical support. We have our own lab set up for testing the product.

I use a second solution, Commvault, in cases where there is no domain. I did not, and still do not use another solution for our primary use case.

The setup, installation, and configuration is not complex. Once the product is configured, it is very easy to use.

For this solution, we handle the system integration for our clients. It takes approximately ten to fifteen days to deploy the backup solution.

I think that the pricing and licensing for this solution is good. It is affordable.

I have not had any issues or problems when using this solution. It has been working perfectly for our primary use case.

I would rate this solution eight out of ten.