Veritas NetBackup Reviews

We are a partner and a user of Veritas NetBackup. As a company, we are using Veritas for our internal data backup and recovery.

Improvements can be made to the service by providing better and more competitive ratios on data backups. The functionality for backups is there with Veritas, but I would like to see them optimize and enhance this feature more.

Technical support from the vendor's perspective has been very proactive. They are very active in responding to customer support requests. Their response times have been good and the people are great to deal with when it comes to troubleshooting and solving problems. Veritas knows what they are doing and they have excellent experience in their own product line.

We were previously using Veritas.

We implemented through a vendor. The vendor was very proactive. The response was great. They were knowledgable and experienced; the team got the job done.

Veritas Netbackup offers affordable licensing.

We were evaluating other products and getting confused between Commvault and Veritas NetBackup. The one reason that we started with Veritas NetBackup is the pricing of the license. There's no other reason from a technical perspective or even operation or capability of the two software. The main reason we chose Veritas NetBackup was that in our use case it is more cost-effective.

My advice is that it is a perfect product. I would rate it an 8 out of 10 overall. I wouldn't give it a ten because it doesn't have the necessary full backup capabilities and because it is missing functionalities like the archiving feature which is not there.

It helped us to:

• Improve the backup success and recovery rate.
• Reduce the window to backup.
• Automate database backups.
• Automate the disk-based offsite to the other location as part of the disaster recovery plan.

The Replication Director, Auto Image Replication, Accelerator, Oracle Intelligent Policy, synthetic and VADP backups are the most valuable features.

The virtual environment, cloud integration, copy data management features need improvement.

There were no stability issues.

There were no scalability issues.

Technical support is excellent.

Initially, we were using IBM TSM and Legato Networker (now EMC NetWorker). However, due to the support and legacy of the product features, we switched over to this solution.

The setup was straightforward, it is easy to configure and user-friendly to administer.

Pricing is pretty costly as compared to the other products but worth investing for the long term and high ROI.

We looked at HPE Data Protector and Commvault.

It is an excellent product, i.e., if you are looking for a stable and performance oriented backup infrastructure with improved RPO and RTO.

Six months ago, I recovered several dozen TBs of production data after our storage failed. I recovered Enterprise Vault, Exchange, Oracle, and SQL DBs and VMs. We did not lose any production data and immediately after recovery, the business ran smoothly.

You can construct a comprehensive robust backup solution based on NetBackup. Management of such a solution will not be an ultimate challenge. I can rely on this product if I need a restore.

The last releases introduced a simplified backup of MS SQL and Oracle. I'd like to have a more user-friendly interface for recovering MS SQL. It would be nice to have native support for MySQL and PostgreSQL. Veritas should increase the number of supported storage options.

To be more specific, NetBackup has the user interface and if you need to restore DB instead of failed one - it's OK. But if you need to restore DB to different location or another server you need: find required backup copy via the user interface, create *.bch file with restore parameters, edit this file to adopt it for the new DB destination, open this file in the user interface. For beginners, these steps are not something obvious.

Netbackup can backup MySQL via Oracle policy, to be honest, this is not completely native support and this method has a few limitations. In fact, you can buy from Veritas (or Zmanda) clients for MySQL or PostgerSQL from Zmanda to backup MySQL or PostgreSQL on Linux. But sometimes this is not convenient.

Currently, as far as I know, for Replication Director has support snapshots and replication only for Netapp storage (ONTAP) and support of snapshots for EMC VNX and EMC Celerra. Despite the fact that for my environment this functionality was enough, I think that Veritas should develop Replication Director and add more storage devices. I believe that now, as data grows really fast, backup software should not only copy data in a classic way, but should be able to manage snapshots and replication between storage devices. In fact, this applies to any enterprise backup software.

Any large products have their issues. I cannot say that the stability issues were unacceptable in comparison with TSM, Commvault, or Veeam, for example.

I would give technical support a rating of 8/10. They are good.

In the organization where I was previously, NetBackup replaced Backup Exec because Backup Exec did not have enough flexibility/scalability for the current environment.

I've implemented several NetBackup installations and all of them run smoothly. However, if you are going to implement it for the first time, I really recommend you run some tests before doing so.

If you have a complex environment with dozens of different servers and apps, I recommend you look for TB licensing. We decided to convert our per server licenses to simplify the license management.

We did not evaluate other options.

My recommendation is the same for any product. Decide what options you really need, and then test the required options. If the required options work fine, then implement the solution.

The tool fully integrates with the other products.

The tool provides recovery. The support for their legacy software is very good.

The pricing could be improved.

I have been using Veritas NetBackup for five years.

The product is stable.

The tool is easy to scale.

We need to wait until the other support center is open. We have to stay outside the working hours to get a support.

Neutral

The initial setup is straightforward and requires two engineers to support it. 

We have achieved 60% ROI.

One should find a stable backup solution within budget.

Overall, I rate the solution a seven or eight out of ten.

Our primary objective is to use it for performing backups in our extensive environment.

We rely heavily and use a wide range of its features and options. Currently, we run the latest version and have integrated Flex Appliances into our infrastructure, which has become a core component of our backup strategy. This integration ensures a seamless working relationship between the two, which is highly beneficial.

Its ability to comprehensively back up our entire environment is the most valuable. It provides us with the versatility to back up everything we require which eliminates the need for a secondary backup solution. What we value most is its universality. In a landscape where various software solutions often fall short, especially when it comes to backing up complex systems like SAP, having a single product that covers all our needs is a game-changer. This simplicity not only streamlines operations but also eliminates the need for multiple training and certifications for different tools.

Enhancing reporting across the board would be beneficial. We need an easier way to access information, such as the number of backups conducted in the last month, data quantities, and more, so that we can quickly provide this data to our superiors when needed. There is room for improvement in the updating process, especially when working on Linux and similar platforms. It's crucial to have a solution that's not only more efficient and faster but also secure. Updates should be risk-free, allowing for easy rollbacks in case something goes awry, ensuring that we can revert to the previous state without significant hassle or disruption.

I have been working with it for more than ten years.

Its productivity and reliability are at a satisfactory level.

The scalability depends on the specific environment you're working with. Generally, it is possible to scale the system, but this may require the installation of new components. In my company, we currently have over a thousand users who rely on it.

Its customer support team is functional, but it doesn't always meet our expectations. We believe that it should be improved to address these issues more effectively.

Neutral

While we've encountered occasional minor issues, overall, the deployment has been relatively straightforward.

The deployment timeline can vary from a couple of hours to a few days, depending on the specific environment and requirements, such as user accounts and configurations. It's essential to ensure we have a comprehensive backup solution in place before making any changes, to safeguard against any potential issues. We begin by assessing the situation and running necessary tests, which adds some complexity compared to a straightforward installation. Typically, this process involves the participation of three to four individuals.

I would advise to make thorough comparisons before making any decisions, as time evolves, and what's best today might not be the optimal solution in five years. This is especially important because changing systems can be costly for both small and large companies. You need a clear understanding of what you want to achieve and the advantages that a new product offers. Overall, I would rate it seven out of ten.

I’ve seen organisations using NetBackup efficiently improving on data protection and recovery while reducing potentially huge costs due to the features I’ve mentioned above.

• Backup compatibility with most of the existing, legacy, and emerging softwares, filesystems, databases, and technologies.
• User-friendliness.
• Ease of installing, configuring, upgrading, and troubleshooting.
• Support services.
• Features like deduplication, FlashBackup, GRT, BMR, snapshot backups for virtual machines, cloud backup integration, duplication, and AIR (Auto Image Replication) feature.

Veritas is already consistently and proactively developing the backup software to make it more compatible and efficient with the latest and emerging technologies. I feel they should stick to this development and increase the pace of this development a bit more to cope up with the current need of data protection market.

There have been issues with performance and some features. However, the support is proactive and they resolve them in a timely fashion to the best of our knowledge.

Nothing so far.

10 out of 10.

We used TSM earlier. We switched to NetBackup primarily for its valuable features (as mentioned above).

Easy in terms of setting up the three tier NetBackup domain. Challenges were encountered though while setting up other aspects like network, resiliency, firewalls, etc.

I can’t comment much as there’s not much visibility on this aspect. However, I’d advise mostly to go for a capacity based license for mid to large scale organisations.

Go for it! It’s the best available backup software in the market.

We use the product for backup.

The tool's information transfer and patching up is easy. The solution offers protection from ransomware which is also a valuable feature. 

Data restoration from Veritas NetBackup is quite slow. I would also like documentation that I can share with my technical team. 

I have been working with the solution for a year. 

I would rate Veritas NetBackup's stability a seven out of ten. 

I would rate the tool's scalability a six out of ten. You may encounter issues when you expand the tool's usage. My company has 50 endpoints for the product. 

Veritas NetBackup is easy to install and I would rate it a seven out of ten. 

Veritas NetBackup is quite expensive and licensing costs are fixed. 

I would rate the solution an eight out of ten. 

We use Veritas NetBackup as a backup solution for virtually everything. Everything you can imagine can be backed up with this solution.  

Within our organization, there are roughly 2,000 employees. We definitely plan to continue using this solution.

The virtual SAN is good. All backup products have the same features but it's all about your ability with the code when you are using them. It's durable — we achieve what we expect from it.

It's not a user-friendly solution. It's a little bit complicated. The UI is not very friendly.

I have been using this solution for six or seven years.

Veritas is stable and flexible. When you're talking about virtualization backup, Veritas is great in a secure environment. It's totally virtualized. It's a good solution.

This solution is very scalable.

The support isn't that great. It could be improved. They should have a faster response time.

The initial installation is quite straightforward. Overall, installation takes roughly one hour.

I've installed this solution many times by myself. If you don't have experience with backup solutions, I think it may be challenging for a beginner.

Our technical team consists of four people, including myself, that handle the installation process.

I am currently evaluating NetBackup as it's required for use on the cloud.

I trust Veritas. I would recommend this solution to a friend or to any company. But remember, what you'll get from it depends on your personal ability.

Overall, on a scale from one to ten, I would give this solution a rating of eight. If the support was faster and the solution was more user-friendly, I would give it a higher rating.