EMC could have made the effort to spec the device appropriately. Instead, they low-balled the config in 2011 to make the price tag look alluring. Then, less than 12 months in, we needed to spend 35% of the cost of the entire array to put enough disks in the array to make it both perform and contain enough capacity, which only lasted until mid-2013. The device had multiple issues from 2013 – 2016 and numerous support calls to no avail, until I told them they would lose our business if they couldn’t identify the issue. They finally spilled the beans, years after all of the issues, that the device was not spec’d appropriately for our environment. If they would have been honest about it, instead of cheaping out the config to make the solution appear appealing, this could have been avoided. The competitor’s product was more expensive but would have destroyed the VNX’s capabilities. All they cared about was the sale.