Veritas NetBackup Reviews

We use it for pretty much all of our backups.

It allows us to back up our data. That's really the only feature we really use. I like that it's enterprise-capable. It can handle multiple operating systems. It can handle multiple database types. It can handle a lot of different backup use cases. It's flexible.

The database integration could be better. That would probably be a feature we look for the most.

I have been using Veritas NetBackup for at least 15 years.

NetBackup is very stable. It's a very mature product. It's probably been around for 25 years or more.

NetBackup is very scalable. 

The initial setup is pretty straightforward, but it's just very, very detailed. There's a lot of different things you have to do to set it up. It's not difficult. It's just a lot of steps, but that's how it should be because NetBackup is so flexible. You do have to go in and select your different options based on your environment.

I think a complete license costs some $70,0000 a year. I wouldn't know the breakdown of what each feature costs.

We're currently looking at other solutions that could replace it. We have some additional needs that NetBackup can fill, but it may not be the cheapest option, so we're looking at other solutions.

We are looking at Dell and also at maybe build our own solution. If we chose the later route, we would keep what we have with NetBackup but our own addition to it.

I primarily use the solution to back up my customer's CMs or servers inside all of their data centers.

The VM portal and the CloudCatalyst are two of the solution's most valuable features.

The interaction of NetBackup with the cloud is not an easy process. You can't choose, for example, data optimization with the cloud. We would like to use CloudCatalyst with AWS and we can't. I don't know how to explain it, but the data file optimization is not usable everywhere. It's not a seamless solution in all instances. We'd like it to be multi-cloud and it's not there yet.

It would be helpful, in future releases, if the solution could add WORM (Write Once Read Many) support right within the product.  

The solution would benefit from the addition of disaster recovery.

I've been using the solution for five years now.

The stability is quite good. We haven't had issues with the product crashing. There aren't bugs or glitches that affect our work. It's reliable.

We're quite a sizable company. We've got maybe a 1000 operations and maybe 200 people working on projects. The solution is extensively used on a daily basis by our teams.

The solution is very scalable. We've scaled it ourselves within our organization and didn't have any issues. Other companies should feel confident that they can scale as well if they need to.

I personally have never contacted technical support, however, our operations teams have. I haven't heard anyone in our organization complain about their service which leads me to believe they've quite good. I would say overall our teams are satisfied with their level of service provided.

We previously used Dell EMC's Avamar solution. We decided to switch to Veritas after running into problems on Dell's platform and dealing with large overhead costs to have the solution.

The initial setup is not straightforward. it's quite complex. The process required a lot of engineering and had lots of components that needed to be addressed.

I don't recall the amount of time it took to deploy the solution.

The solution does require maintenance, however, I don't know too much about the process. We're a quite large company. I don't know how many people are working on this solution in total. 

The implementation was handled by us. We are a service provider for our clients. We didn't need an outside consultant or integrator to assist us. We have our own in-house team of engineers that can handle everything.

Compared to other solutions, such as Dell EMC's Avamar, the solution is reasonably priced. 

We've got a simple payment scheme set up where most of the features and the product itself are included in one single cost. It's quite straight forward in terms of pricing.

Since we are a service provider, we have a close relationship with Veritas. We offer services based on their technology and on their product.

I'd advise others considering implementing the solution to first evaluate against use cases. Depending on the use cases, the cost can change quite a lot. Overall, I'd recommend the solution, however. It's quite good and very reliable.

I'd rate the solution seven out of ten.

We are taking the whole NetBackup, including VMs, SQL databases, files, and storage backup.

We have purchased the appliance, so the backup speed is extremely high. NetBackup is simple to operate when configured correctly, ensuring smooth operation without constant monitoring. We replicate backups from the primary site to the disaster recovery site for restoration when needed.

The backup speed is extremely high and the simplicity of NetBackup is commendable. If configured correctly, it runs without problems. It is also notable for ensuring data availability and smooth replication to a disaster recovery site.

The web interface is not modern. However, we have been informed that in the new version, they will redesign the web version from the beginning.

We started with NetBackup Exec in 2005 or 2006, so it has been almost 20 years.

The stability of the solution is rated ten out of ten.

Scalability is rated nine out of ten.

When I open a case, someone from support connects to my system in less than two hours, and within the day, we solve everything if something appears.

I'd rate the solution nine out of ten.

Positive

You need help from someone who knows NetBackup very well. It is not a simple process with next, next, finish.

Implementation assistance was provided by an integrator.

Pricing depends. If you negotiate well with a company, you will have stable prices for many years. We have not noticed any unexpected price increases.

I haven't looked at anything else. We are very happy, and we are not looking for something else.

We have multi-environment support for SAP, Linux, VMware, and physical computers. I would recommend this to other users.

We use the solution for backup and recovery purposes. It serves as enterprise software and helps with virtualization environments, databases, and backups. It addresses our requirements for backups. 

Disaster recovery primarily involves backup usage. We employ it for both backup and recovery purposes. The backup and recovery processes have been executed multiple times, even restoring data from backups created three to four years ago.

We use the deduplication feature in Veritas NetBackup. This feature helps us to compress the information, especially when utilizing appliances, helping with our storage usage. It has been very beneficial for us. The feature has resulted in significant space savings, especially when performing daily full backups for various applications.

The product itself includes all the necessary database and data security features. Initially associated with Symantec, even after being separated, it retains all its security capabilities independently.

We are facing a challenge regarding the support for Docker and Kubernetes features. We hope for the possibility of directly backing up Kubernetes and Docker images without the necessity of taking full virtual machine backups.

I have been working with the product for ten years. 

The solution is stable and we haven't encountered any instability. 

The product is scalable, and despite experiencing data growth of around 20 to 25 percent, we have been able to handle backups without encountering any issues. Currently, we have two resources working with Veritas NetBackup. However, they are not exclusively dedicated to NetBackup; they also manage different applications. We have about 400 endpoint servers. 

When needed, we open cases within our backup team. An engineer then troubleshoots the issues and responds to any required adjustments or additional information needed for the backup system.

Positive

The initial setup process was not complex. We have gone through it multiple times and performed updates on several occasions, making the process straightforward. The deployment process for Veritas NetBackup is straightforward. It involves setting up a master server and a media server.

You can assign both roles to a single server or keep them separate. Additionally, clients, representing the machines for which backups are needed, require the installation of a client component. Ensuring open communication ports is crucial for successful backup operations. If the implementation engineer is skilled, they can handle the deployment process independently.

It's not difficult to maintain Veritas NetBackup. Maintenance mainly involves upgrades; as long as there are no issues, it runs smoothly day and night. Regular upgrades are the only maintenance requirement for the system.

At times when data is needed and not available, it becomes a significant challenge in organizations. However, with Veritas NetBackup, we haven't faced such issues. Despite being relatively expensive, it is not as complex as some other solutions, providing value for money.

The solution is expensive compared to other products. 

I would recommend Veritas NetBackup as it is relatively easy to manage and can serve as a single-vendor solution. If deployed correctly, it proves to be a good solution with integrated security and scalability. I rate it a nine out of ten. 

We use the product to backup and restore servers and applications.

The tool's most valuable feature is backups. 

The product needs to improve its GUI. It needs to make use of a web interface. 

I have been working with the product for nine years. 

We rarely have issues with the product. The last major issue happened when our infrastructure went down. I rate its stability an eight out of ten. 

The product is scalable. It is a straightforward process, and you don't need any training. I rate it an eight out of ten. 

I have worked with SolarWinds before. It focuses on server uptime. 

The tool's deployment is straightforward and gets completed in months. 

A vendor helped us with the deployment. 

After uploading servers and applications to the Veritas NetBackup application, we schedule backups to run when our applications are least active, ensuring that resources are available for the backup process. Additionally, we perform quarterly restores to validate the integrity of our backups, ensuring that all data backed up in each month of the quarter can be successfully restored.

We have backups in three different environments. We have a retention policy for our backups, typically set to three months. We also have a policy to archive the backups to our library. Even after the three-month retention on the media server, we keep a copy in our ADAP environment, which retains data for longer.

Recently, we encountered an issue where most of our DR environment went offline, resulting in the loss of several servers. Fortunately, we had the catalog from Veritas NetBackup, which allowed us to restore our environment quickly. Instead of reinstalling everything from scratch, we could pick up where we left off by restoring the backups in different environments.

New users can search for the product online, read what they want to do, and do it on their own. I rate it a nine out of ten. 

The primary use case for this solution is as a backup. We use virtual infrastructure and use it as a backup for the SQL server, for example. We provide solutions to different companies that are handling many releases and it's important to have backups for the infrastructure. 

Sometimes there are bottlenecks in the backup infrastructure or there are some profile issues. If you have big infrastructure, you need to have a team and backup infrastructure in place in order to back up smaller sites and provide better, more efficient, solutions. 

We can easily expand the ability of the solution. 

It's great that we can have a backup for the server architecture.

It works with various solutions, including VMware, SolarWinds, and all the OS you can imagine. 

The solution centralizes everything. I can do everything from one pane of glass.

If we want to, we can work with tape and make libraries for offline backups. We can do off-site backups and work with cloud services as well. 

This is a solution you can rely on. You are sure when you have a backup. When you need to restore, it's always successful. There are no inconsistency issues. 

It easily adjusts to your future needs. If you want to, you can easily change your license. You don't need to change your backup solution. It's also easy to add features. 

There may be a learning curve. It can be a bit hard to understand when you are trying to figure out how it works. The interface could be a bit more user-friendly. It would be better if it were simpler. The process workflows when working with the solution could be easier as well. 

There are a few things that could be improved from an administrator standpoint. If it could be possible to change a basic disk to an advanced disk without including the backup, for example, that would be ideal.

I've used the solution for about four years. 

I'd rate the stability ten out of ten. It's very stable. 

We have experience deploying the solution over a network of multiple sites.

There are a lot of endpoints. We have between 1,000 and 5,000 users - no more than that. We do work with servers. 

The solution scales well. As long as you have the hardware, you are fine. I'd rate scalability nine out of ten. We're working with the solution more and more. We may expand usage. 

Technical support has taken care of us very well. I don't use them a lot, however. I tend to go to my colleagues to ask questions. Technical support is kind of a last resort. 

Positive

I'm also familiar with Veritas Backup Exec. There are other solutions. However, they work in the background. We moved to this solution based on its reliability. It offers a better backup experience, and it works with our server infrastructure without any hesitation.

I was involved with the implementation. We would have to devise retention policies and strategies for our backups. After we did that, we did a central setup and implementation. We also maintain the backups. If we ran into issues, we had a clear troubleshooting process. It was a bit complex. It would take us one to two days to deploy it. 

We had two or three people involved in the deployment process. One person manages the strategy, and another checks everything and goes on to perform maintenance. 

I have some colleagues who are backup professionals, and I sometimes would ask them for assistance. There's a community out there that can help. However, my first step is to reach out to colleagues. 

We do witness an ROI in regard to being able to avoid losing data. Fear of data loss no longer exists. When you invest in backups, you are investing in your most valuable assets. 

The product is expensive. That said, it's not meant for small businesses. It's for enterprises. You can add more features to it, and those cost more.

We did evaluate other solutions. This offered good documentation that was quite accessible. 

We did look into Commvault, which is an awesome tool. However, it had some limitations with accessibility and knowledge sharing. 

For this solution, I'm not very specialized. I am a technical manager. While I'm familiar with it, I do not specifically focus on the platform. 

We are end users of the solution. 

This is the top solution on the market. 

I'd rate the solution nine out of ten. Others should not hesitate to use the solution. Once you have some experience, you'll like it. 

We are currently phasing it out, and we've gone to Rubrik. At one point, we were backing up everything with it, which included physical and virtual NAS. We moved the virtual first and then we started packing the physicals to move them.

I used to have a lot of respect for Veritas NetBackup, but over the years, they've lost their focus, and they're just not doing much to improve the product.

It has been around for so long, and it is very in-depth. It has a solution for everything that you can cover.

It was very complicated, and it required a lot of work in terms of management. We have moved to Rubrik. One of the reasons for getting rid of Veritas NetBackup was the fact that at one point, we had the support staff with 12 to 15 people to manage Veritas NetBackup, whereas, with Rubrik, I'm the only one managing Rubrik. There is one more person who works with me mostly due to the fact that in case I'm not around, someone else knows what to do, but I'm the only one who is a full-time manager of Rubrik. The complexity of Veritas required a large staff to manage it.

We had daily issues that had to be looked into and resolved. A lot of these issues revolved around Veritas' handling of VMware, which is why first we moved VMware off Veritas. After we did that, we were also able to reduce our staff count.

Their licensing is a disaster. It is extremely complicated. In most cases, Veritas themselves can't understand their own licensing.

I have personally used Veritas NetBackup for 15 to 20 years. In my current organization, it has been ingrained for quite some time. They have been using it for quite some time, but I have been here for only three years.

Dependability was lacking quite often because we were not getting the support for the support cases. 

It has scalability.

We were not getting proper support for the support cases that we were opening. Some of that came down to the fact that they knew we were leaving. It was more like, "Yeah, you're already on your way out the door. So, we'll look at that when we look at it." It wasn't like, "You're a happy customer, and you're going to be staying around. We need to make sure we keep you happy." Typically, you need to escalate before you get to anyone helpful.

It had been installed long before I joined.

At some point, it did provide ROI, but over the years, Veritas has not continued to put enough effort into research and development. As a company, they're focusing on other products and really not managing the backup software very well.

It was on a yearly basis. During the annual review, when we asked them about our licensing, they couldn't explain it. For example, we had reduced by a factor of 40%, but our license only dropped by 5%. We would then ask Veritas people if we've reduced this much and shut down these servers, why has our license changed so less? They were never able to give us a straight answer. They weren't able to say, "Well, you're using this, and this is more expensive." In many cases, as we reduced our capacity and what we were using with Veritas NetBackup, our licensing actually went up, and they were often unable to explain why. 

We also looked at Cohesity and decided to go with Rubrik. Rubrik was just simpler and easier to manage. As a result, we went from 12 to 15 members staff to 1 member.

I honestly don't feel that Veritas NetBackup is forward-thinking. There are a lot better options to implement at this point. I would not suggest Veritas NetBackup to anyone at this point. It is not being managed properly.

Veritas needs to come out with a completely new product and break away from the old. They've basically been continuing to update the same product since the eighties. It is time for them to more or less move to a more forward-thinking. They need to be more in-line with how the environments work today. It has outlived its usefulness in all honesty. They would honestly be better off by re-inventing Veritas NetBackup than trying to fix what's broken.

I would rate Veritas NetBackup a three out of ten.

We use it for the backup solution. It is a backup solution. We have a file server and our data file server, everything. We use it for VM server backup, too.

Normally, Veritas NetBackup is a shared service. We are a part of one of the companies in our group. So, it is a shared service. We are now looking for that. We are creating our own data center.

It is a test solution. So, we are using that with the encrypted format.

The solution offers encryption for the backup, so we prefer that. 

We faced so many backup configuration issues. And from the Veritas side, they couldn't fix that issue. So we started from scratch, purchased everything, and then we configured everything. Therefore, the support could be better. 

We purchased the latest storage and the temporary library, and now we are configuring everything ourselves. 

In future releases, we are looking for an AI feature. Integrating AI would be beneficial because we are purchasing a separate solution for AI.

I have been using this solution for more than five years. 

It is a stable solution. All the fixes and updates have been applied, so it's running smoothly.

Scalability is okay.

Customer service and support are good. We faced backup issues, and unfortunately, they couldn't resolve that issue. So, we had to seek support elsewhere. Then we decided to go for the same product again, which we purchased, and we are now configuring everything from scratch. This issue is related to the SQL side or server side, and some issues were not handled properly. So, the support is currently not satisfactory.

The backup kept failing, and the issue was not resolved. We sought support from the data side, but the issue persisted.

Neutral

My previous company was using the HPE. Now, we are using Veritas here.

Moreover, Veritas meets our requirements cost-wise and technology-wise, so we prefer that.

We used an integrator's help. They are also from our group, not from outside. They are from our group only, from our company.  They are coming, but they are doing the configuration part. So, there are two people involved in the deployment.

However, the deployment is still going on. We are supporting the integrator.  And it's almost 90% completed. So, the backups are running, and we need to install the agent on some remaining servers and integrate them.

The implementation strategy is good now. We need zero percent tolerance for the backup solutions. That's why we are doing it this way.

We handle maintenance from our side.

We compare Veritas with Zerto and HPE. It is a bit cheaper. So, we purchased Veritas for storage and the temporary library, and now we are configuring everything from scratch. 

Veritas is a cost-effective solution, and it meets our requirements. So it's not bad.

Despite some disadvantages in terms of support, I would rate the solution a ten out of ten.