Veritas NetBackup Reviews

We use Veritas NetBackup to back up about 200 virtual machines.

Sometimes, we cannot connect to vCenter because of certification issues, and we use the solution to renew the vCenter certification. We do not get back up and VM information while doing backup for Veritas NetBackup. However, we don't face any problems after we stop and resume the update.

After we scheduled our protection plan, we didn't face any corrupted backup problems with Veritas NetBackup.

The most valuable feature of Veritas NetBackup is the protection policies or protection module.

We cannot pause and resume via web GUI, web management, or network administration management; we do that via a CLI page. Once the protection plan is created, we cannot pause or resume via the web administration page.

I have been using Veritas NetBackup for seven years.

We use Veritas NetBackup in three different locations and connect with a site-to-site VPN.

I rate Veritas NetBackup a seven out of ten for scalability.

The technical support team's response time could be improved.

Neutral

We previously used Veeam Backup. We switched to Veritas NetBackup because we couldn't fix a corrupted backup chain while doing a snapshot backup with Veeam Backup. We had to remove and create our backup again, which was a lot of work.

The solution’s initial setup is easy.

We implemented the solution through an integrator.

We have seen a return on investment with Veritas NetBackup.

Veritas NetBackup is more expensive than other backup solutions like Dell Power Protect and Veeam Backup.

One person is enough to maintain the solution. After you set up and configure Veritas NetBackup, you don't have to maintain the solution that much. Veritas NetBackup is the best solution for a huge organization like ours, with three data centers, 3,000 virtual machines, and different DB servers.

Overall, I rate Veritas NetBackup an eight out of ten.

We are using Veritas NetBackup to take backups at every level, from VMware level and SQL to the bare metal level.

I like NetBackup's anomaly detection and Linux storage features. 

NetBackup's Windows-level reporting could be improved. 

I have used NetBackup for more than two years.

I rate NetBackup 10 out of 10 for stability. 

NetBackup is scalable

I rate Veritas support eight out of 10. We have issues reaching them during some hours, and we need to escalate through several levels to get a resolution. Sometimes tickets stay open for days.

Positive

NetBackup is too complex to set up. 

NetBackup isn't cheap. 

I rate Veritas NetBackup 10 out of 10. It's a flexible platform that isn't technically complex. 

We use it for the backup solution. It is a backup solution. We have a file server and our data file server, everything. We use it for VM server backup, too.

Normally, Veritas NetBackup is a shared service. We are a part of one of the companies in our group. So, it is a shared service. We are now looking for that. We are creating our own data center.

It is a test solution. So, we are using that with the encrypted format.

The solution offers encryption for the backup, so we prefer that. 

We faced so many backup configuration issues. And from the Veritas side, they couldn't fix that issue. So we started from scratch, purchased everything, and then we configured everything. Therefore, the support could be better. 

We purchased the latest storage and the temporary library, and now we are configuring everything ourselves. 

In future releases, we are looking for an AI feature. Integrating AI would be beneficial because we are purchasing a separate solution for AI.

I have been using this solution for more than five years. 

It is a stable solution. All the fixes and updates have been applied, so it's running smoothly.

Scalability is okay.

Customer service and support are good. We faced backup issues, and unfortunately, they couldn't resolve that issue. So, we had to seek support elsewhere. Then we decided to go for the same product again, which we purchased, and we are now configuring everything from scratch. This issue is related to the SQL side or server side, and some issues were not handled properly. So, the support is currently not satisfactory.

The backup kept failing, and the issue was not resolved. We sought support from the data side, but the issue persisted.

Neutral

My previous company was using the HPE. Now, we are using Veritas here.

Moreover, Veritas meets our requirements cost-wise and technology-wise, so we prefer that.

We used an integrator's help. They are also from our group, not from outside. They are from our group only, from our company.  They are coming, but they are doing the configuration part. So, there are two people involved in the deployment.

However, the deployment is still going on. We are supporting the integrator.  And it's almost 90% completed. So, the backups are running, and we need to install the agent on some remaining servers and integrate them.

The implementation strategy is good now. We need zero percent tolerance for the backup solutions. That's why we are doing it this way.

We handle maintenance from our side.

We compare Veritas with Zerto and HPE. It is a bit cheaper. So, we purchased Veritas for storage and the temporary library, and now we are configuring everything from scratch. 

Veritas is a cost-effective solution, and it meets our requirements. So it's not bad.

Despite some disadvantages in terms of support, I would rate the solution a ten out of ten.

We use this solution to back up old books and scriptures. We are working with an old archive that has more than sixty or seventy terabytes, and we put it on tapes.

We are using a tape library as the media, and our deployment is within our private cloud.

This has helped us manage our company backups. The reporting is very good, with all of the details highlighted and very clear. It has a very good dashboard.

The most valuable features of this solution are performance and support.

This solution would benefit from a more friendly, web-based interface.

I would like to see better integration with more systems and appliances. Better integrity would also be an improvement. 

We would like to have a unified solution that includes backup-over-disk, as opposed to only backup-over-tape. Currently, we are using more than one solution.

This is one of the most stable backup solutions.

The scalability of this solution is very good.

We have more than five thousand employees that are using the PC and connected to the network. However, this solution is limited to one department with more than one hundred employees.

We are satisfied with the technical support for this solution.

Prior to this solution, we had CA Backup. 

We are currently using two backup solutions. In addition to Veritas NetBackup, we are using Quest, which in turn uses NetVault. Our plan is to unify our solutions.

The initial setup of this solution was straightforward, with no complexity.

We are very satisfied with the price of this solution.

This is a solution that I recommend.

I would rate this solution a ten out of ten.

We are taking the whole NetBackup, including VMs, SQL databases, files, and storage backup.

We have purchased the appliance, so the backup speed is extremely high. NetBackup is simple to operate when configured correctly, ensuring smooth operation without constant monitoring. We replicate backups from the primary site to the disaster recovery site for restoration when needed.

The backup speed is extremely high and the simplicity of NetBackup is commendable. If configured correctly, it runs without problems. It is also notable for ensuring data availability and smooth replication to a disaster recovery site.

The web interface is not modern. However, we have been informed that in the new version, they will redesign the web version from the beginning.

We started with NetBackup Exec in 2005 or 2006, so it has been almost 20 years.

The stability of the solution is rated ten out of ten.

Scalability is rated nine out of ten.

When I open a case, someone from support connects to my system in less than two hours, and within the day, we solve everything if something appears.

I'd rate the solution nine out of ten.

Positive

You need help from someone who knows NetBackup very well. It is not a simple process with next, next, finish.

Implementation assistance was provided by an integrator.

Pricing depends. If you negotiate well with a company, you will have stable prices for many years. We have not noticed any unexpected price increases.

I haven't looked at anything else. We are very happy, and we are not looking for something else.

We have multi-environment support for SAP, Linux, VMware, and physical computers. I would recommend this to other users.

We use the product to backup and restore servers and applications.

The tool's most valuable feature is backups. 

The product needs to improve its GUI. It needs to make use of a web interface. 

I have been working with the product for nine years. 

We rarely have issues with the product. The last major issue happened when our infrastructure went down. I rate its stability an eight out of ten. 

The product is scalable. It is a straightforward process, and you don't need any training. I rate it an eight out of ten. 

I have worked with SolarWinds before. It focuses on server uptime. 

The tool's deployment is straightforward and gets completed in months. 

A vendor helped us with the deployment. 

After uploading servers and applications to the Veritas NetBackup application, we schedule backups to run when our applications are least active, ensuring that resources are available for the backup process. Additionally, we perform quarterly restores to validate the integrity of our backups, ensuring that all data backed up in each month of the quarter can be successfully restored.

We have backups in three different environments. We have a retention policy for our backups, typically set to three months. We also have a policy to archive the backups to our library. Even after the three-month retention on the media server, we keep a copy in our ADAP environment, which retains data for longer.

Recently, we encountered an issue where most of our DR environment went offline, resulting in the loss of several servers. Fortunately, we had the catalog from Veritas NetBackup, which allowed us to restore our environment quickly. Instead of reinstalling everything from scratch, we could pick up where we left off by restoring the backups in different environments.

New users can search for the product online, read what they want to do, and do it on their own. I rate it a nine out of ten. 

If we have difficulties, we can use this to ensure our data is backed up.

The desktop product is very fast. The troubleshooting is very good. It gives helpful logs and status codes so that we can troubleshoot more easily, especially compared to other products. 

The cost is expensive. 

The web detection and security features could be better. I'd like to see better malware detection. 

I've been working with the solution since 2018.

I'd rate the stability ten out of ten.

The solution is used in the data center only; it's not in multiple locations. 

I'd rate the scalability ten out of ten.

I've also worked with Commvault. The configuration and setup are very comfortable. 

If you use Veritas with Linux, the deployment is a bit more complex. Typically, we need a week to deploy the solution so that we have time to set up policies and so on. The setup can take anywhere from three days to a week.

We have two or three people that can be involved with the setup. However, typically, only one person is needed. 

If the policies are applied well and the backup is done automatically, there are fewer problems and maintenance. 

The solution is a bit more expensive than other products. The licensing could always be more flexible.

I'm very satisfied with the solution. I'm a reseller.

I'd rate the solution ten out of ten. It's the best solution for backups. Its compatibility is great, and it can handle any workload. It's very tough; it works well to back up data centers. 

We use it for pretty much all of our backups.

It allows us to back up our data. That's really the only feature we really use. I like that it's enterprise-capable. It can handle multiple operating systems. It can handle multiple database types. It can handle a lot of different backup use cases. It's flexible.

The database integration could be better. That would probably be a feature we look for the most.

I have been using Veritas NetBackup for at least 15 years.

NetBackup is very stable. It's a very mature product. It's probably been around for 25 years or more.

NetBackup is very scalable. 

The initial setup is pretty straightforward, but it's just very, very detailed. There's a lot of different things you have to do to set it up. It's not difficult. It's just a lot of steps, but that's how it should be because NetBackup is so flexible. You do have to go in and select your different options based on your environment.

I think a complete license costs some $70,0000 a year. I wouldn't know the breakdown of what each feature costs.

We're currently looking at other solutions that could replace it. We have some additional needs that NetBackup can fill, but it may not be the cheapest option, so we're looking at other solutions.

We are looking at Dell and also at maybe build our own solution. If we chose the later route, we would keep what we have with NetBackup but our own addition to it.