Veritas NetBackup Reviews

Veritas is one of the leaders in terms of backing up any type of server. We have been using it for backing up our AIX servers, Windows servers, VMs running on VMware, and even our Linux servers. Everything is backed up using Veritas.

This is a product that has been on the market for a while and they have mastered the backup process, especially when backing up to tape, for most environments.

You cannot tell what your costs are going to be by using the dashboard, which is something that should be improved. If you overuse based on your FETB licensing, you run the risk of getting fined.

I have been using Veritas NetBackup for the past 10 years, starting prior to the company that I am working for now.

This is a scalable solution. We are using it to back up approximately 30 servers.

We have not needed to use technical support.

I have some experience with different backup systems including Commvault, as well. The installation of Commvault is somewhat easier to do.

The initial installation is more complex than that of Commvault.

We did not complete the installation in-house. Instead, it is was done by a company with which we work. The deployment was done by two people and there is one person to maintain it.

Our primary complaint about this product is that it is too expensive.

There are some issues with the product and the Front-End Terabyte (FETB) licensing model that have changed, and we are considering changing products in part because of this. Once the current license expires, we may be phasing it out.

The problem is that previously, we had licensing for our processes, whereas now it is only FETB. It means that we are now forcing our clients to go to the cloud.

We are using an older version of Veritas, so we have been looking at the market to see if there is a cheaper alternative.

In summary, this is a good product but we do have a complaint about the price. They are very good at what they do but they are very expensive, and it can get even more expensive if you are fined for overuse.

I would rate this solution a seven out of ten.

The most valuable feature is its stability.

Lots of features are in need of improvement.

The SQL Server backup features are not up to date. I would also like to see the Exchange server and Cloud backup handled better.

There are no features for cloud backup in my on-premises environment, which limits me when it comes to managing them.

The performance is poor on our system and it takes too long to complete a backup.

I have been working with Veritas NetBackup for more than ten years.

The stability is very good.

My environment is not growing very quickly, so I haven't had the opportunity to check scalability. My understanding is that it is expensive to scale.

We are typically in contact with technical support two or three times a year to deal with issues that arise. They're brilliant, fast, and professional.

The setup was completed before I joined the company.

My licensing model is based on capacity so as we grow, the price we pay increases and it becomes too expensive.

We are currently looking for another solution. One of the reasons is that we know that we can get more for less money.

This backup and recovery product is good, although looking at my current environment, it is pretty old. My advice for anybody who is considering Veritas NetBackup is to assess the feasibility of it in their environment.

I would rate this solution a six out of ten.

We use this solution to back up old books and scriptures. We are working with an old archive that has more than sixty or seventy terabytes, and we put it on tapes.

We are using a tape library as the media, and our deployment is within our private cloud.

This has helped us manage our company backups. The reporting is very good, with all of the details highlighted and very clear. It has a very good dashboard.

The most valuable features of this solution are performance and support.

This solution would benefit from a more friendly, web-based interface.

I would like to see better integration with more systems and appliances. Better integrity would also be an improvement. 

We would like to have a unified solution that includes backup-over-disk, as opposed to only backup-over-tape. Currently, we are using more than one solution.

This is one of the most stable backup solutions.

The scalability of this solution is very good.

We have more than five thousand employees that are using the PC and connected to the network. However, this solution is limited to one department with more than one hundred employees.

We are satisfied with the technical support for this solution.

Prior to this solution, we had CA Backup. 

We are currently using two backup solutions. In addition to Veritas NetBackup, we are using Quest, which in turn uses NetVault. Our plan is to unify our solutions.

The initial setup of this solution was straightforward, with no complexity.

We are very satisfied with the price of this solution.

This is a solution that I recommend.

I would rate this solution a ten out of ten.

We are using Veritas NetBackup for protecting our company data.

I have found the Media Server Deduplication tool, deployment policies, and agentless features to be the most valuable features.

The security and performance could improve with Veritas NetBackup. The security could be improved by protecting the data from attackers.

I have been using Veritas NetBackup for approximately 10 years.

The solution is stable, it is a highly trusted solution.

I have used the solution is medium and large enterprise companies. It is scalable.

I have been satisfied with the support.

I have previously used other solutions.

The implementation is simple.

I did the implementation myself.

Veritas NetBackup's pricing is a bit steep when compared to other tools. It is very costly, but service-wise and overall, the Veritas NetBackup is a good product.

I rate Veritas NetBackup an eight out of ten.

Veritas NetBackup is used for backing up data.

The solution could improve by having a feature to backup iSeries workloads.

I used Veritas NetBackup within 12 months.

The solution is stable.

You have two agents, one on the server-side and the other on the client side. For the server-side, the product is licensed using Front-End Terabytes. You must buy more Front-End Terabytes licenses for the server to scale, allowing a higher quantity of backup data. On the client side, it is easy to scale, you can add all clients as you wish. Using Windows Server or Linux Server, if you want to back up databases, such as Oracle SQL Server, or if you want to back up applications, such as SAP or Exchange, it can be done.

Veritas NetBackup has a lot of documentation on the web, in the public domain, it is easy. If you like to read a lot of documents, there is a lot of information available. You have the documents, guides, manuals, that are detailed for all kinds of products, for all kinds of clients and agents. When you need to reach technical support, that means your issue is very hard and documentation has no solution.

In my experience, the Veritas NetBackup installation is hard. However, when it is running in operation, it works with no issues or problems. There are some challenges here in Chile and the whole implementation process can take 60 to 75 days.

At the company where I currently work, Veritas NetBackup is our corporate solution an
when my customers ask for a backup solution, my first option is Veritas NetBackup.

I recommend this solution to others.

I rate Veritas NetBackup a ten out of ten.

We are an IT company that provides solutions to end users. Most of our end users come from the banking sector, the government sector, and other government-linked companies. When I say that we use Veritas NetBackup, I don't mean to say that we use it internally, but rather that we propose it and use it in solutions that we offer to clients.

Most of our clients use Veritas NetBackup to protect their highly critical workloads, which are often situated in virtual machines with Hyper-V or VMware. The primary workloads are databases ranging from Exchange, Oracle, MS SQL, and IBM Db2. And then it goes on to the application sites such as with SharePoint, NFS data, and all those things. Our users require this type of workload data protection on a full-time basis.

For backups, we use Veritas NetBackup and Veeam, and for virtualization we mostly use VMware. This covers our environment for all disaster recovery and replication scenarios. At times, we also rely on the default replication tools from either Veeam or VMware.

About 70% of our customers come from government agencies, and there are regulations from the Malaysian government that don't allow any data to be transferred to the public cloud. However, that doesn't stop the cloud backup initiatives in Malaysia because the regulation only states that it's not allowed when it goes to a cloud of which they don't know the location. Thus, many of the backup vendors work with local cloud providers to enable cloud backups.

We are quite satisfied with the performance and reliability of the NetBackup product. When it comes to specific features, the most valuable is the Instant Recovery feature, which we call "short-term IR". Instant Recovery allows users to spin up backup images and bring back any VM instantly.

It is called a short-term recovery option because once the backup image has been spun up, the end user can extract whatever data is needed from the image and bring it back into production. This is definitely the most-valued feature for our customers.

Veritas NetBackup has been in the backup and recovery market for quite a long time, but somehow, from my own observations and from feedback from end users, its user interface is lagging behind other comparable solutions such as Veeam.

Our end users are more accustomed to better user interfaces and NetBackup still has a way to go in this regard. The features are great, but the user interface needs improvement, especially when you're looking at the web-based user interface. Most of the operations in NetBackup must be done using their base client user interface, and the feedback from our end users is that it isn't the most user-friendly interface.

Another area where we hope to see improvements is on the integration side. Nowadays, people aren't just looking at strictly backups and recovery features alone. They're now expecting more integration features along the lines of enhanced visibility, dashboard integrations, AI integrations, and so on. The users desire these integrations so that they can make the whole process of backup and recovery less complex, without having to perform any level of scripting.

We've been using Veritas NetBackup for almost 12 years. 

I believe NetBackup is very stable. The only drawback is the subpar operation of the user interface, but apart from that we are very happy with the stability and reliability of the product.

It's quite easy to scale. For every additional workload that you want to protect, you just add it on top of your server as needed. So it's easy to understand how to scale it, and it's easy to actually do so.

I think their technical support is very good. Everything from their level 1 support up to their engineering support is on point.

The complexity of the initial setup largely depends on the client's infrastructure. If they want to protect VMware workloads, then it's quite straightforward because we just integrate it directly with their workloads. In this case, the implementation is simple.

However, if we are required to protect SAP HANA or some Oracle cluster, for instance, that requires a lot more work. It's much more complicated because it's not based on a user interface, and we need to have a high level of perspective and understanding. So, ultimately, it depends on what needs to be protected.

At our company we normally provide end-to-end solutions in terms of the product, for better product absorption. So we'll start early by going to the customer, preaching the positives about the product and the technology, talking about how it will solve their problems, and how it will protect their data. And then from there, our team provides installation and configuration services, as well as after-sales service comprising support and warranties.

When you compare NetBackup's software licensing system with Veeam's, which is simpler and based on instances (or how many physical machines or virtual machines you want to protect), NetBackup isn't that competitive for smaller scale companies. However, if you're running many large workloads, then NetBackup may be the better option.

About seven or eight years back, Veritas and Commvault were considered the de facto leaders in the backup landscape. During that time, there were no major alternatives such as Veeam, and many customers relied solely on Veritas and were loyal to the product.

But nowadays, new customers have options, especially when it comes to smaller scale backup solutions for the small-medium type of companies. With us, we now see a multitude of different clients, from small companies to the enterprise.

The average company that is using multiple virtualization platforms, or physical platforms running Unix systems, will typically go with Veritas NetBackup rather than Veeam because Veeam is still in its infancy period when it comes to supporting these kinds of platforms. However, it does depend on the environment. Some of the smaller clients that we see will only have 4-5 VMs, and in that situation NetBackup typically won't be a good match because it's oriented towards a more sophisticated environment, especially concerning licensing.

When we do pre-sales with our customers, we tell them that they need to have back-to-back support from their executives, and we always teach them to allocate their reports to the OPEX budget, because they will need to have at least the latest supported version at all times running alongside their production servers. Unfortunately, somehow, there are always one or two customers who are still using unsupported machines.

I would rate Veritas NetBackup an eight out of ten. 

The primary use cases for our clients are for data protection and for backups.

The most valuable aspect of the solution for our clients, obviously, is security. It backs up Microsoft SQL Server very well. 

The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate.

How the solution operates in the cloud could be improved. There's a feature called data immutability, and needs to be improved within the product.

I'm only familiar with the 8.2 version of the solution. It is my understanding that there are some new features that are being released in 8.3. However, more API integration is required in future releases, if that's not already in the works.

It would be extremely helpful if the solution offered near-zero recovery time for SQL.

I've been using the solution for 20 years. It's been about two decades.

The solution is very stable. Our clients find it reliable. There aren't bugs or glitches that affect how it works. It doesn't crash or cause downtime.

The solution can scale. That's not a problem. I usually consult with organizations that are medium to large in size, and I know that if they need to expand or scale up, they can do so with this product.

I have not had any experience with technical support. That service is for my clients to work with. I simply help evaluate the product on their behalf. My understanding, however, is that they've got a support and managed service that they offer with service level agreements.

Unfortunately, I don't implement the solution. I just evaluate different products, including this one, for my clients. Since I'm not involved in the process, I wouldn't be able to evaluate how difficult or straightforward it is to accomplish.

I am aware of the list pricing. It can be quite high if your company has a lot of storage.

It's licensed on a per terabyte basis. Depending on how many terabytes you have, that will ultimately determine the cost. There aren't any additional costs beyond the per terabyte pricing.

We're Veritas partners, however, we are independent and completely neutral towards our partners. I'm a consultant. I don't use the product. I evaluate the product for clients. The clients are the ones who use the product.

I'd advise other organizations to look at both their on-prem and cloud together. It's good to manage everything from one place.

I'd rate the solution eight out for ten.

The tool fully integrates with the other products.

The tool provides recovery. The support for their legacy software is very good.

The pricing could be improved.

I have been using Veritas NetBackup for five years.

The product is stable.

The tool is easy to scale.

We need to wait until the other support center is open. We have to stay outside the working hours to get a support.

Neutral

The initial setup is straightforward and requires two engineers to support it. 

We have achieved 60% ROI.

One should find a stable backup solution within budget.

Overall, I rate the solution a seven or eight out of ten.