Almost all customers use the product for backing up file systems, VMs, and Oracle or SQL databases. Our customers use the solution for data protection and managing the backups.
Solutions Architect at DXC Technology
A stable solution that offers both hardware and software and provides data protection features
Pros and Cons
- "The solution offers the hardware and the software at the same time."
- "The solution must provide a different way to schedule backups."
What is our primary use case?
What is most valuable?
The solution offers the hardware and the software at the same time. It is the main advantage.
What needs improvement?
I do not like the way we currently schedule backups. The solution must provide a different way to schedule backups.
For how long have I used the solution?
I have been working with the product since 2010.
Buyer's Guide
Veritas NetBackup
February 2025
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Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?
The tool is stable. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability an eight out of ten.
Which solution did I use previously and why did I switch?
I have also worked with Metallic. I was a solution architect for the customer who migrated from Veritas NetBackup to Metallic. I also have experience with TSM and Data Protector. We manage the backups and data. The solution providers manage the backup infrastructure. All the solutions are great.
How was the initial setup?
If we do the deployment once, the second time will be easier. The number of people required for deployment depends on the environment and its size. One person is enough to deploy the solution if there is no hardware to deploy. Our customers use the solution in multiple locations. Our latest customer has two main data centers and branch offices worldwide. The tool requires maintenance. If there are some bugs or errors that the administrator cannot resolve, we contact support.
What other advice do I have?
I have experience as a backup administrator and solution architect. I do not know whether the solution has a SaaS version. Currently, the trend is to move to a SaaS-based backup solution. I would recommend the product to others. It is used by several customers. It is a good solution. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Works at General Atomics
One of the valuable features is support of a large number of operating systems and applications
What is our primary use case?
I used the product to back up all of the major servers at my location, including operating systems: UNIX, Linux, and Windows.
There are a little more than 100 individual systems with around 1.2 PB of which at least 250 TB is continuously backed up with this product.
How has it helped my organization?
It has performed as advertised and I have used it for more than 18 years without any major loss of data or problems.
What is most valuable?
The support of a large number of different operating systems and applications.
What needs improvement?
Better ways of backing up larger filesystems with many, millions of small files.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Veritas NetBackup
February 2025
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Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
System Administrator at Hidada
Responsive support, simple data backup, and useful cloud options
Pros and Cons
- "The most valuable feature from Veritas NetBackup is the data is very easy to backup. It is similar to VMware. They recently introduced a cloud feature that is useful."
What is our primary use case?
We are using Veritas NetBackup to backup our SAP servers.
What is most valuable?
The most valuable feature from Veritas NetBackup is the data is very easy to backup. It is similar to VMware. They recently introduced a cloud feature that is useful.
For how long have I used the solution?
I have been using Veritas NetBackup for approximately seven years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Veritas NetBackup is a scalable solution.
Our IT department is only using Veritas NetBackup.
How are customer service and support?
The support we have received from Veritas NetBackup has been very good.
Which solution did I use previously and why did I switch?
I have used Veeam previously and is the best backup solution.
How was the initial setup?
The implementation of Veritas NetBackup is very difficult because we have two types of data storage, one is a regular disk and the other is a tape drive. We are using both. Installing each and every service on the servers, licensing for each in the servers, certifications, and connecting takes a long time.
It took us almost two months to fully implement Veritas NetBackup.
What about the implementation team?
We had help from a partner do the implementation of Veritas NetBackup.
What's my experience with pricing, setup cost, and licensing?
The price of Veritas NetBackup is high, it should be reduced.
Which other solutions did I evaluate?
I have evaluated other solutions, such as VMware and it is less expensive then Veritas NetBackup. The cost of the solution depends upon how much space you are going to take it. For one TB, it costs almost 190 SR. For maintenance and for a new additional deployment it cost approximately 150 to 170 SR.
What other advice do I have?
Veritas NetBackup I would not recommend, because it's too expensive as for the current implementation.
I rate Veritas NetBackup a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
All-inclusive with everything under one console
Pros and Cons
- "This is a complete solution, everything is under one console."
- "Licensing costs are quite high."
What is our primary use case?
Our use case really depends on what we need at a particular time so we use the solution for online productives and we also do incrementals. We are customers of Veritas and I'm a senior systems support analyst.
What is most valuable?
The value of this solution is that it's a complete solution and the fact that we can do almost every standard process including backups, is interesting and better than the competition. Everything is under one console as opposed to some of the other solutions whereby you can use them to do key backups but when it comes to the client you can't monitor everything on the console. This product is already compatible with most of our servers, it's already doing backup on disc, on tapes, on other peer servers.
What needs improvement?
Off the top of my head, I can't think of anything that can be added to the solution. Our real issue is the pricing and it's a recurring cost, so it's not something that will go away any time soon.
For how long have I used the solution?
I've been using this solution for 10 years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable. The only time we need to do anything is when we're upgrading to the next version and there may be major components that need to be looked at.
How are customer service and technical support?
The current solution is stable and we haven't needed to contact the support.
Which solution did I use previously and why did I switch?
I have previously tried a couple of different solutions. But for the time being, it's really one of the most complete solutions. We were using another solution from Symantec for backup purposes. Prior to that, we had also tried another vendor solution, which was for an IBM solution. For a time, we also used Veeam and we have been looking into either implementing Infrascale or Commvault. For the time being, it looks like Commvault would be the replacement for Veritas. It's a cheaper solution.
How was the initial setup?
The initial setup was very straightforward and took about 15 minutes. We had help from the vendor. There isn't much maintenance required, only if there's an issue with something. We are small company, so it's not a problem - we do backups of the servers and almost everything that we have on our infrastructure. When we carry out the backup for the exchange server, we do backups for everyone in the company, so it's not just one specific user or a couple of users. There are three admins in the company.
What's my experience with pricing, setup cost, and licensing?
I don't know the licensing costs off the top of my head, but it's pretty high compared to other solutions out there. There are also additional costs for things like support.
What other advice do I have?
As a technical solution, this product is right up there. I would recommend the solution but it would depend on the use cases and the load. Depending on the load, there might be other, more cost-effective solutions.
I would rate this solution a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Infrastructure Consultant at a insurance company with 10,001+ employees
User friendly with great features, but very expensive
Pros and Cons
- "The solution offers a lot of really great features that organizations can utilize and take advantage of."
- "The only pain point we have with this solution is the cost. It's very expensive. In fact, it's so expensive we are looking for other platforms. We want to move away from it in order to save our organization costs."
What is most valuable?
Overall, the solution is great. We have no complaints in terms of the quality it provides.
We have been using Veritas NetBackup in our environment for the past 10 years. Although the features don't change much, it's extremely user friendly for us. We have widely deployed the solution as our sole backup solution for the past few years.
The solution offers a lot of really great features that organizations can utilize and take advantage of.
What needs improvement?
The only pain point we have with this solution is the cost. It's very expensive. In fact, it's so expensive we are looking for other platforms. We want to move away from it in order to save our organization costs.
For how long have I used the solution?
We've been using the solution for ten years. It's been about a decade since we first started using the solution.
What do I think about the scalability of the solution?
We are growing, and, at the same time, we are also doing some sort of consolidation in Singapore. Due to the fact that we are growing at a very rapid speed, we are looking at other products in the market that can deal with the big amount of data that we are going to back up and we're focusing on those that can do the work very efficiently.
How are customer service and technical support?
I have contacted technical support in the past. Actually, in fact, I am very close to the account and product team operators in Singapore. They're great. They've been very supportive. We've quite satisfied with the level of service provided.
How was the initial setup?
The initial setup is quite straightforward. The solution itself is very user friendly, so we didn't find the implementation very complex.
Deployment took about half a day of work.
Which other solutions did I evaluate?
Currently, we're evaluating Cohesity. It is a new solution that we are starting to assess. We're looking at whether it's the right solution to replace our existing NetBackup.
Right now, our entire organization is a NetBackup supporter. However, we also understand that the cost of the backup is actually extremely high. We are actually looking at some sort of alternative at this point.
What other advice do I have?
We're a NetBackup customer and we have a close partnership with Veritas. We don't provide any services to clients. We just happen to use it.
The product itself is great, however, the pricing is very high compared to the competition.
Veritas has been quite well known in the market for some time now. They have a lot of features as well. However, at the end of the day, it's always the cost that we have to consider.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Principal at a venture capital & private equity firm with 51-200 employees
Is especially flexible for tape environments
Pros and Cons
- "If you are running on a legacy tape environment NetBackup is best."
- "The flip side about NetBackup is that it is not policy-based."
What is most valuable?
In terms of most valuable features, I like the fact that if you have a bunch of backups, NetBackup gives you the ability to have one master and multiple media servers. What that means is you can have a bunch of sites that all have libraries and you have one master server that controls all the functionality of all the jobs. You don't have to deploy a standup NetBackup solution at each site. You can just deploy the media version for their tape library and have one master server that controls all the jobs.
What I also like about NetBackup, as opposed to most solutions like Rubrik and Cohesity, which don't really support backing up to tape environments, is that NetBackup does. If you are running on a legacy tape environment NetBackup is best. Most of the guys I've seen that use NetBackup have a tape environment.
What needs improvement?
The flip side about NetBackup is that it is not policy-based. NetBackup doesn't give you that feature. For example, Rubrik is a policy-based type of app, so when you create a backup job with it, say you have 30 servers in that backup, you can make one policy and apply it to them all. NetBackup doesn't do that. With NetBackup, you need to create a backup job for each server you want to back up and for each server you have. That is the only thing I don't really like about NetBackup. I can use Rubrik or Cohesity where you can create one policy, and apply it to many servers at one time where with NetBackup, you can't do that. You create a backup for each server. That takes more time.
If they can improve on policy-based backups, that would be great.
For how long have I used the solution?
I have been using Veritas NetBackup for about 10 or 11 years.
I think that the last version I used was version six. They're probably up to eight or 10 now. But really nothing has changed. Maybe additional features from the last time I saw it, but not really much has changed. I think they made a version 10.
The last time I went online I didn't really see much difference from a feature perspective since I began using it. I think the GUI interface looks a little different, a little cleaner, but functionality-wise, I didn't really see much change.
What do I think about the stability of the solution?
In terms of stability, no problem. Like I said, if you have multiple tape libraries, you can have one master that has a bunch of multiple media services. So you can have tape libraries all scattered at different sites. The one master server you set up controls all the job functions. When you log into it, it just kicks off the jobs and you can pause jobs. For different sites, you can keep the job turned off. It controls all the functions and all the backup jobs for all the multiple sites. That's all the master server does. It doesn't actually do any backup. It's responsible for making the kicked off jobs to get backed up.
How are customer service and support?
Their customer support is not bad. I don't have any issues with technical support. Technical support is okay.
How was the initial setup?
The initial setup is very easy. Commvault has a lot more convoluted setup. NetBackup is really easy to set up. I've never used Commvault, but from other colleagues I know who use it, you need professional services because it's so convoluted to set up. NetBackup is not that convoluted. Commvault is nice. It's a very nice application, don't get me wrong. I'm not going to put it down or anything like that. Once it's running, it's a good product. But from being exposed to Commvault a little, I like NetBackup better. I just think the downside to NetBackup is that it's not policy driven. That's the only thing I don't like about it.
What's my experience with pricing, setup cost, and licensing?
Pricing depends on the number of licenses and on the number of servers you have. It varies based on the number of servers that you're trying to back up.
What other advice do I have?
My advice to anyone considering Veritas NetBackup is to validate. If you have multiple sites, it's better to have the setup. If you have multiple sites that are running a tape library and media servers, you can set up one master server. But if you only have one site, you can set up a backup as a media server and a master server. If you have multiple sites, you want to look at how many sites you are backing up. If it's multiple sites, then you want to set them up with one master server.
If you only have one site, then you have the media server and the master, and it does both. That would be my suggestion - to validate if there is more than one site you're going to be backing up. If you are going to be backing up more than one site, you want to properly set up the first time. If you only have one site you're backing up, set it up as a master media. If you have multiple sites to set up, you want to set them up as media servers and then set up one master server that controls all the functions for the remaining sites. That is really the biggest thing, to be honest with you.
You might want to confirm if it supports backing up to Azure or AWS. Some people want to do long-term archiving. You want to confirm whether or not NetBackup supports backup to Azure or Google Cloud or AWS from a long-term archiving perspective.
Some people backup to tape. Some people are going to say that you can't back up the disk with NetBackup. I just don't know if it supports backing up to cloud providers.
On a scale of one to ten, I'd say NetBackup is an eight. It's pretty strong. I don't have other problems. I would say it's definitely a strong eight. It's a pretty good product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Executive Vice President - Operations at a insurance company with 10,001+ employees
Reasonably priced, with various licensing models, and is reliable
Pros and Cons
- "It was especially useful with the appliances we use on a daily basis."
- "I would like to have support enabled for cloud backups."
What is our primary use case?
We use Veritas NetBackup for our backups.
What is most valuable?
Most of our requirements have been met. It was especially useful with the appliances we use on a daily basis.
What needs improvement?
They are discontinuing the support for IBM AIX operating system in the latest version. I would like to see them continue with this service.
I would like to have support enabled for cloud backups.
There are several services that are not available that would make it more compatible with cloud technologies.
The majority of the features you require are deduplication, compression, and there is a dependency on the geo-clusters from a DRN standpoint. They should concentrate more on removing the dependency because preparing your DRN architecture for backup is very complex.
For how long have I used the solution?
I have been working with Veritas NetBackup for the last 13 years.
We are using version 9.
It can be deployed both on-premises and on our cloud.
What do I think about the stability of the solution?
So far Veritas NetBackup has been stable.
What do I think about the scalability of the solution?
Scalability is a challenge because it is only available in a fixed capacity of, at least 48 terabytes, which makes it difficult to manage.
Which solution did I use previously and why did I switch?
Previously, we used IBM Tivoli.
How was the initial setup?
While I was not a part of the initial setup, I understand that it is fairly simple.
I was involved in the product version upgrade. We were able to finish it and begin using the built-in appliance.
We completed the implementation in three weeks and have been using the appliances on a daily basis since then.
It is currently managed by a team of three people.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable.
We purchased a perpetual license and perform SMS renewals.
What other advice do I have?
Before you decide, I would advise going for the right model because there are different types of licensing available. It is available on a Platform-based which is a capacity-based model, by the number of clients who are using it, and a Tradition model.
Managing the server becomes very complex, and you should do the software compliance.
Also, once the backup for the databases is configured, enable data compression at the source to reduce the amount of data that travels across the network.
I would rate Veritas NetBackup a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior IT Manager at Westports Malaysia Sdn Bhd
Robust with excellent features and good scalability
Pros and Cons
- "They are among the top in the world for backup and recovery."
- "The solution costs too much."
What is our primary use case?
We primarily use the solution for backup and recovery.
What is most valuable?
Overall the solution is very good. It's a lovely appliance.
They are among the top in the world for backup and recovery.
The solution is very robust. It covers most of the features that I need and it's able to back up legacy items efficiently.
Technically, it's quite good.
We've found the scalability to be very good.
The stability and performance are excellent.
What needs improvement?
The solution costs too much. They should work to make it less.
The licensing needs to be improved.
For how long have I used the solution?
I've been using the solution for ten or 12 years or so. It's been about a decade. We've used it for a long time.
What do I think about the stability of the solution?
The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance has been excellent.
What do I think about the scalability of the solution?
The scalability is okay. It covers a lot of areas that other backup solutions are not covering - such as Unix.
We're using the appliance. It's based on size and not on users.
How are customer service and technical support?
Support wise, we have local support and it is quite strong. We've very satisfied with them overall. They are helpful and responsive.
How was the initial setup?
The initial setup is pretty straightforward. It's not overly complex. We have a PC. We are familiar with everything as we have 10 years of experience using it. It's not an issue. A company shouldn't have too much trouble with the process either.
What's my experience with pricing, setup cost, and licensing?
The solution is quite expensive. It's like buying a normal car for the price of a Rolls Royce.
What other advice do I have?
I'm a customer and an end-user. I don't have a business relationship with Veritas.
If you have money to spend, I would recommend the solution. If you have a unique environment, it's the best option.
I'd rate the solution at a nine out of ten. Aside from the high cost, it's an excellent solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros
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Updated: February 2025
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