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Roopesh Mohabeer - PeerSpot reviewer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
Real User
Top 5Leaderboard
All-inclusive with everything under one console
Pros and Cons
  • "This is a complete solution, everything is under one console."
  • "Licensing costs are quite high."

What is our primary use case?

Our use case really depends on what we need at a particular time so we use the solution for online productives and we also do incrementals. We are customers of Veritas and I'm a senior systems support analyst. 

What is most valuable?

The value of this solution is that it's a complete solution and the fact that we can do almost every standard process including backups, is interesting and better than the competition. Everything is under one console as opposed to some of the other solutions whereby you can use them to do key backups but when it comes to the client you can't monitor everything on the console. This product is already compatible with most of our servers, it's already doing backup on disc, on tapes, on other peer servers.

What needs improvement?

Off the top of my head, I can't think of anything that can be added to the solution. Our real issue is the pricing and it's a recurring cost, so it's not something that will go away any time soon.

For how long have I used the solution?

I've been using this solution for 10 years. 

Buyer's Guide
Veritas NetBackup
November 2024
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

The solution is scalable. The only time we need to do anything is when we're upgrading to the next version and there may be major components that need to be looked at.

How are customer service and support?

The current solution is stable and we haven't needed to contact the support.

Which solution did I use previously and why did I switch?

I have previously tried a couple of different solutions. But for the time being, it's really one of the most complete solutions. We were using another solution from Symantec for backup purposes. Prior to that, we had also tried another vendor solution, which was for an IBM solution. For a time, we also used Veeam and we have been looking into either implementing Infrascale or Commvault. For the time being, it looks like Commvault would be the replacement for Veritas. It's a cheaper solution. 

How was the initial setup?

The initial setup was very straightforward and took about 15 minutes. We had help from the vendor. There isn't much maintenance required, only if there's an issue with something. We are  small company, so it's not a problem - we do backups of the servers and almost everything that we have on our infrastructure. When we carry out the backup for the exchange server, we do backups for everyone in the company, so it's not just one specific user or a couple of users. There are three admins in the company. 

What's my experience with pricing, setup cost, and licensing?

I don't know the licensing costs off the top of my head, but it's pretty high compared to other solutions out there. There are also additional costs for things like support. 

What other advice do I have?

As a technical solution, this product is right up there. I would recommend the solution but it would depend on the use cases and the load. Depending on the load, there might be other, more cost-effective solutions.

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Masood Hussain - PeerSpot reviewer
System Administrator at Hidada
Real User
Responsive support, simple data backup, and useful cloud options
Pros and Cons
  • "The most valuable feature from Veritas NetBackup is the data is very easy to backup. It is similar to VMware. They recently introduced a cloud feature that is useful."

    What is our primary use case?

    We are using Veritas NetBackup to backup our SAP servers.

    What is most valuable?

    The most valuable feature from Veritas NetBackup is the data is very easy to backup. It is similar to VMware. They recently introduced a cloud feature that is useful.

    For how long have I used the solution?

    I have been using Veritas NetBackup for approximately seven years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Veritas NetBackup is a scalable solution.

    Our IT department is only using Veritas NetBackup.

    How are customer service and support?

    The support we have received from Veritas NetBackup has been very good.

    Which solution did I use previously and why did I switch?

    I have used Veeam previously and is the best backup solution.

    How was the initial setup?

    The implementation of Veritas NetBackup is very difficult because we have two types of data storage, one is a regular disk and the other is a tape drive. We are using both. Installing each and every service on the servers, licensing for each in the servers, certifications, and connecting takes a long time.

    It took us almost two months to fully implement Veritas NetBackup.

    What about the implementation team?

    We had help from a partner do the implementation of Veritas NetBackup.

    What's my experience with pricing, setup cost, and licensing?

    The price of Veritas NetBackup is high, it should be reduced.

    Which other solutions did I evaluate?

    I have evaluated other solutions, such as VMware and it is less expensive then Veritas NetBackup. The cost of the solution depends upon how much space you are going to take it. For one TB, it costs almost 190 SR. For maintenance and for a new additional deployment it cost approximately 150 to 170 SR.

    What other advice do I have?

    Veritas NetBackup I would not recommend, because it's too expensive as for the current implementation.  

    I rate Veritas NetBackup a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Veritas NetBackup
    November 2024
    Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    824,053 professionals have used our research since 2012.
    reviewer1690386 - PeerSpot reviewer
    Executive Vice President - Operations at a insurance company with 10,001+ employees
    Real User
    Reasonably priced, with various licensing models, and is reliable
    Pros and Cons
    • "It was especially useful with the appliances we use on a daily basis."
    • "I would like to have support enabled for cloud backups."

    What is our primary use case?

    We use Veritas NetBackup for our backups.

    What is most valuable?

    Most of our requirements have been met. It was especially useful with the appliances we use on a daily basis.

    What needs improvement?

    They are discontinuing the support for IBM AIX operating system in the latest version. I would like to see them continue with this service.

    I would like to have support enabled for cloud backups. 

    There are several services that are not available that would make it more compatible with cloud technologies.

    The majority of the features you require are deduplication, compression, and there is a dependency on the geo-clusters from a DRN standpoint. They should concentrate more on removing the dependency because preparing your DRN architecture for backup is very complex.

    For how long have I used the solution?

    I have been working with Veritas NetBackup for the last 13 years.

    We are using version 9.

    It can be deployed both on-premises and on our cloud.

    What do I think about the stability of the solution?

    So far Veritas NetBackup has been stable.

    What do I think about the scalability of the solution?

    Scalability is a challenge because it is only available in a fixed capacity of, at least 48 terabytes, which makes it difficult to manage.

    Which solution did I use previously and why did I switch?

    Previously, we used IBM Tivoli.

    How was the initial setup?

    While I was not a part of the initial setup, I understand that it is fairly simple. 

    I was involved in the product version upgrade. We were able to finish it and begin using the built-in appliance.

    We completed the implementation in three weeks and have been using the appliances on a daily basis since then.

    It is currently managed by a team of three people.

    What's my experience with pricing, setup cost, and licensing?

    The price is reasonable.

    We purchased a perpetual license and perform SMS renewals.

    What other advice do I have?

    Before you decide, I would advise going for the right model because there are different types of licensing available. It is available on a Platform-based which is a capacity-based model, by the number of clients who are using it, and a Tradition model. 

    Managing the server becomes very complex, and you should do the software compliance. 

    Also, once the backup for the databases is configured, enable data compression at the source to reduce the amount of data that travels across the network.

    I would rate Veritas NetBackup a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1754898 - PeerSpot reviewer
    General Manager at a comms service provider with 10,001+ employees
    Real User
    A solution that has everything you need
    Pros and Cons
    • "Includes snapshots and multiple database agents."
    • "Extra features come with additional costs."

    What is our primary use case?

    We are currently working on planning the backup infrastructure within the data center. This is both on cloud and on-premise. We use Azure and AWS cloud platforms.

    What is most valuable?

    Veritas enterprise has many agents who perform the backup, whether it is a consistent backup or recorded backup. The solution has everything from the snapshot to the multiple database agents.

    What needs improvement?

    The product is good, but there are extra costs for additional features.

    For how long have I used the solution?

    I have worked with Veritas for 15 years.

    What do I think about the stability of the solution?

    Veritas is very stable.

    What do I think about the scalability of the solution?

    The scalability of Veritas NetBackup is not a challenge. We can deploy additional media servers or save data whenever we require.

    How are customer service and support?

    Technical support is great. 

    How was the initial setup?

    The initial setup of Veritas NetBackup is straightforward and not complex. We have been using it for a long time and are very comfortable on the platform. A small setup can be done in 30 minutes. Then it is just a matter of deployment and mastering the solution.

    What about the implementation team?

    We have our own team to implement the Veritas deployment. Deployment and maintenance of the solution requires one person. It depends on how much infrastructure you are running and what policy you have.

    What was our ROI?

    The return on investment regarding restoration, which is the purpose of backup, it is always available, quickly.

    What's my experience with pricing, setup cost, and licensing?

    The licensing for this solution is annual. There are multiple features available for an additional cost.

    What other advice do I have?

    Everything is available through Veritas. They have a very good team who take care of all kinds of operating systems, as well as working on machine platforms. Veritas takes care of the monthly updates, so whatever is happening on the cloud side, master side, or the technology side, they take care of so you don't need to push to introduce the new features.

    Veritas is the market leader in enterprise backup software. It has all the required features that are available in the market, always staying one step ahead. Deployment is easy as they have all the documentation required. Their database knowledge system is good. Lastly, technical support has all the proper processes in place including escalation metrics.

    I would rate this solution a 10 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Tasos Skaltsas - PeerSpot reviewer
    IT Systems Engineer at a maritime company with 501-1,000 employees
    Real User
    Highly stable, versatile backups, and effective backup and restore options
    Pros and Cons
    • "The backup and restore features work very well."
    • "The user interface could improve, it seems a bit out of date."

    What is our primary use case?

    Veritas NetBackup is our main backup software for all the data that we have inside of the organization, such as personal profiles and databases.

    How has it helped my organization?

    The backup is the first thing that you must have in your mind in order to have security. It is important to backup everything in case there are accidents when files are deleted. Additionally, backups are important for security reasons to protect against ransomware and other threats. This solution has been very important for our organization.

    What is most valuable?

    The backup and restore features work very well.

    What needs improvement?

    The user interface could improve, it seems a bit out of date.

    For how long have I used the solution?

    I have been using Veritas NetBackup for approximately 13 years.

    What do I think about the stability of the solution?

    Veritas NetBackup is stable.

    What do I think about the scalability of the solution?

    I have found the scalability of Veritas NetBackup to be very good.

    There are two people in my organization that do the administration of the solution and we have 400 users who indirectly use the solution.

    How are customer service and support?

    We can speak with an agent from the United Kingdom, USA, or India. When you are speaking with the agent from India, is not the best support because you are trying to understand what he says in English, they manage but the support could be better from India.

    Which solution did I use previously and why did I switch?

    We were previously using Veritas Backup Exec and switched to Veritas NetBackup because we created a DR site and in that period the Veritas Backup Exec didn't support the duplication for our site. We are currently using Veritas NetBackup.

    What about the implementation team?

    We used a partner to implement the solution here in Greece.

    This solution does not require maintenance every day. The only thing that is needed is the management of the backup jobs if needed or to add or remove servers. However, if Veritas informed us that there is an upgraded version available then we will have to install it.

    What's my experience with pricing, setup cost, and licensing?

    If you want to have more scalability you have to purchase more licenses. The license is annually and there are a lot of different licensing depending on the number of terabytes needed. It is not based on per-user, core, or servers. You can backup anything you want using the purchased terabyte space. 

    What other advice do I have?

    Instead of having media servers and storage for backups, we are planning to move to an Appliance that can include everything inside.

    My overall advice to others is Veritas NetBackup is very good and stable. However, it depends on the budget that they have. They can purchase something cheaper, but the backup is the first and the last thing that you need to have not to work properly.

    I rate Veritas NetBackup a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Infrastructure Delivery Manager at a energy/utilities company with 501-1,000 employees
    Real User
    Backs up every application we own, scales quite well, and has excellent stability
    Pros and Cons
    • "The feature that is most useful for us is that it backs up every application that we own."
    • "Within their product lineup, they need to consolidate down to one product. Veritas doesn't have one product that does everything. So, Veritas can do everything, but you basically need to run two products. I would like them to combine all the capabilities into one release."

    What is our primary use case?

    I'm using it in our company. We're a government-owned entity.

    In terms of version, it would be N minus two. We are probably two versions off the latest one.

    What is most valuable?

    The feature that is most useful for us is that it backs up every application that we own.

    What needs improvement?

    Within their product lineup, they need to consolidate down to one product. Veritas doesn't have one product that does everything. So, Veritas can do everything, but you basically need to run two products. I would like them to combine all the capabilities into one release.

    For how long have I used the solution?

    I have been using this solution for at least seven years.

    What do I think about the stability of the solution?

    The stability of the product has been excellent over the years. In the last three years, the product has been very stable.

    What do I think about the scalability of the solution?

    Its scalability is fine. It is an enterprise solution. It is for large data centers or large deployments. So, it scales quite well.

    We have six people in the infrastructure team who work with this product.

    How are customer service and support?

    Their technical support is very good.

    Which solution did I use previously and why did I switch?

    I have worked with Commvault and Arcserve, and when compared to these products, Veritas is better.

    How was the initial setup?

    Its initial setup was straightforward.

    What's my experience with pricing, setup cost, and licensing?

    It is slightly more expensive than Commvault, but it is pretty much the same. It is an enterprise solution, so it scales quite well. It has a lot of features. So, you pay for what you get. It is not cheap, but it is fit for the purpose.

    What other advice do I have?

    If you are a pure cloud place or if you are running a pure cloud enterprise where you have no on-premise solutions, I would advise other products. If you are running hybrid, like many of the data centers are still running hybrid, and you have a lot of on-premise workloads or very large Oracle workloads like we do, you can run Veritas. You will have no issue. If you're a new green site or you're a startup or a green site, I would run Veeam or Rubrik because it is all-new.

    I would rate Veritas NetBackup an eight out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Associate Provost, AVP at a financial services firm with 51-200 employees
    Real User
    A backup solution for product with best customer support
    Pros and Cons
    • "The solution is easy to learn."
    • "The solution could have a more clear dashboard about the license and the operation status."

    What is our primary use case?

    We have appliances from Veritas. We acquired both appliance storage and NetBackup software licenses together as part of our product purchases for daily, weekly, archival, and yearly backups.

    What is most valuable?

    The solution is easy to learn.

    We review all of our policies. There are some policies with different names that are the same, but we cannot distinguish between them. There are use cases where jobs overlap. We view the IT analysis dashboard to facilitate the review of these types of jobs. From the information we obtained from our sales team, it offers a single view for managing all NetBackup jobs, including those on the cloud and in our IDC. Additionally, it includes security features, and handling antivirus issues. It offers a more cost-effective rate, which can help us reduce storage space. We have a single node for recovery practice.

    What needs improvement?

    The solution offers software licenses and more. When purchasing hardware, it also includes some software licenses bundled with the hardware.

    The solution could have a more clear dashboard about the license and the operation status.

    For how long have I used the solution?

    I have been using Veritas NetBackup for three years.

    What do I think about the stability of the solution?

    The product is stable.

    I rate the solution’s stability a nine out of ten.

    What do I think about the scalability of the solution?

    The solution’s scalability is good.

    400 users are using this solution.

    I rate the solution’s scalability an eight out of ten.

    What other advice do I have?

    We have three administrators managing this solution.

    Overall, I rate the solution a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1189677 - PeerSpot reviewer
    Manager at a financial services firm with 1,001-5,000 employees
    Real User
    We have more than 1,800 policies that run every day, so the product is stable, but it is challenging to get support when we have a problem
    Pros and Cons
    • "NetBackup is highly stable. We have more than 1,800 policies that run every day."
    • "They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were presenting. It took a lot of conversations for them to start troubleshooting the problem."

    What is our primary use case?

    We use NetBackup to protect our data.

    What is most valuable?

    The most valuable feature for us is the NDMP.

    For how long have I used the solution?

    I've been using Veritas for around five years, but the bank has been using it for longer. They started migrating to NetBackup almost eight years ago.

    What do I think about the stability of the solution?

    NetBackup is highly stable. We have more than 1,800 policies that run every day. So the product is stable, but it is challenging to get support when we have a problem.

    What do I think about the scalability of the solution?

    We scale NetBackup, but it's never so much that we need to add a media server in our environment.

    How are customer service and support?

    They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were presenting. It took a lot of conversations for them to start troubleshooting the problem. 

    How was the initial setup?

    The complexity of the deployment depends on the data we are protecting. It's a bit complicated if we're working with databases, but it's simple to back up a file system. We can do everything ourselves, but we open a case with Veritas if we have a problem. Two full-time IT employees are enough to deploy, maintain, and manage NetBackup. 

    What's my experience with pricing, setup cost, and licensing?

    We only pay a yearly license for support.

    What other advice do I have?

    I rate NetBackup five out of 10. To anyone implementing NetBackup, I suggest hiring a consultant because the product can be tricky to configure. If it's misconfigured, you won't get the results you want. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
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    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.