Veritas NetBackup Reviews

I'm using it in our company. We're a government-owned entity.

In terms of version, it would be N minus two. We are probably two versions off the latest one.

The feature that is most useful for us is that it backs up every application that we own.

Within their product lineup, they need to consolidate down to one product. Veritas doesn't have one product that does everything. So, Veritas can do everything, but you basically need to run two products. I would like them to combine all the capabilities into one release.

I have been using this solution for at least seven years.

The stability of the product has been excellent over the years. In the last three years, the product has been very stable.

Its scalability is fine. It is an enterprise solution. It is for large data centers or large deployments. So, it scales quite well.

We have six people in the infrastructure team who work with this product.

Their technical support is very good.

I have worked with Commvault and Arcserve, and when compared to these products, Veritas is better.

Its initial setup was straightforward.

It is slightly more expensive than Commvault, but it is pretty much the same. It is an enterprise solution, so it scales quite well. It has a lot of features. So, you pay for what you get. It is not cheap, but it is fit for the purpose.

If you are a pure cloud place or if you are running a pure cloud enterprise where you have no on-premise solutions, I would advise other products. If you are running hybrid, like many of the data centers are still running hybrid, and you have a lot of on-premise workloads or very large Oracle workloads like we do, you can run Veritas. You will have no issue. If you're a new green site or you're a startup or a green site, I would run Veeam or Rubrik because it is all-new.

I would rate Veritas NetBackup an eight out of 10.

I mostly use it for disaster recovery and secondly for compliance reasons.

The reliability is valuable, especially for the appliance solution. Additionally, the resilience features help guard against threats such as ransomware.

The ease of use needs improvement. Specifically, the interface poses a challenge for newcomers, and the support used to be good, but it has declined in quality.

I have been using it since 2012, which makes it 12 or 13 years.

The upgrade process used to have issues, mainly a couple of years back. Because of that bad experience, I rate them a nine out of ten. They have made efforts to fix those issues, and during my last upgrade, we did not have any problems.

Their support quality has declined. I would rate it a six out of ten now, whereas it used to be a nine out of ten about two or three years ago.

Neutral

I would rate the initial setup a ten, but I have sufficient knowledge of the solution. Typically, I can have it up and running in a day. For the backups to reach a stable state, it usually takes two weeks since NetBackup runs at night, and I have to address any issues the next day.

I would  recommend it to other users due to my thirteen years of experience. It delivers every time when properly configured. It performs well during crises.

The documentation available, especially on YouTube, is sparse compared to other vendors. 

I give the solution an eight out of ten.

We use Veritas NetBackup for protecting our environment, e.g. the whole production environment is protected by this solution. We also use it for replication, so that it also serves as a backup solution for our production environment.

What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. There are certain things we can only figure out in Veritas NetBackup through the help of their support team, so we are dependent on support. If you are not an expert, you won't be able to manage this product.

In the next release of Veritas NetBackup, I'd like to see better scalability in terms of the hardware appliance.

I've been working with Veritas NetBackup for two years now.

The stability of Veritas NetBackup is great. I would rate its stability nine out of ten.

You can scale Veritas NetBackup, but scaling it has limitations. In terms of scalability, I'm scoring it seven out of ten.

Most of the time, the technical support for Veritas NetBackup is good, but at times, you'll feel there's a gap. Support for this product can still be improved, so I'm rating product support seven out of ten.

The initial setup for Veritas NetBackup wasn't straightforward, but because I had some experience setting it up, it was fine. Because I knew what to do in terms of the initial setup of this product, that helped me a lot.

We implemented this solution in-house, and I did it myself.

The solution I most recently used was Veritas NetBackup, and I'm still using it, particularly version 9.0. Currently, I use it for myself, e.g. for company purposes, but I did previously work as a service provider, so I used to support this solution.

I don't remember exactly how long the deployment of Veritas NetBackup took, e.g. it could have been 1 week, because it was set up in a big environment. I had to set it up step by step, and it was not that simple. I had to do it one step at a time.

We have 1,500 to 2,000 staff, and all their data is protected by Veritas NetBackup. Though they're not directly involved with this solution, e.g. they're not handling or managing it, they have some protection through it.

My advice to other people who are thinking of implementing this solution is that if they'll use it in a large-scale environment, it's very simple and it will serve its purpose, e.g. improving the man hours and improving finances.

My rating for Veritas NetBackup is eight out of ten.

We have appliances from Veritas. We acquired both appliance storage and NetBackup software licenses together as part of our product purchases for daily, weekly, archival, and yearly backups.

The solution is easy to learn.

We review all of our policies. There are some policies with different names that are the same, but we cannot distinguish between them. There are use cases where jobs overlap. We view the IT analysis dashboard to facilitate the review of these types of jobs. From the information we obtained from our sales team, it offers a single view for managing all NetBackup jobs, including those on the cloud and in our IDC. Additionally, it includes security features, and handling antivirus issues. It offers a more cost-effective rate, which can help us reduce storage space. We have a single node for recovery practice.

The solution offers software licenses and more. When purchasing hardware, it also includes some software licenses bundled with the hardware.

The solution could have a more clear dashboard about the license and the operation status.

I have been using Veritas NetBackup for three years.

The product is stable.

I rate the solution’s stability a nine out of ten.

The solution’s scalability is good.

400 users are using this solution.

I rate the solution’s scalability an eight out of ten.

We have three administrators managing this solution.

Overall, I rate the solution a nine out of ten.

We are currently working on planning the backup infrastructure within the data center. This is both on cloud and on-premise. We use Azure and AWS cloud platforms.

Veritas enterprise has many agents who perform the backup, whether it is a consistent backup or recorded backup. The solution has everything from the snapshot to the multiple database agents.

The product is good, but there are extra costs for additional features.

I have worked with Veritas for 15 years.

Veritas is very stable.

The scalability of Veritas NetBackup is not a challenge. We can deploy additional media servers or save data whenever we require.

Technical support is great. 

The initial setup of Veritas NetBackup is straightforward and not complex. We have been using it for a long time and are very comfortable on the platform. A small setup can be done in 30 minutes. Then it is just a matter of deployment and mastering the solution.

We have our own team to implement the Veritas deployment. Deployment and maintenance of the solution requires one person. It depends on how much infrastructure you are running and what policy you have.

The return on investment regarding restoration, which is the purpose of backup, it is always available, quickly.

The licensing for this solution is annual. There are multiple features available for an additional cost.

Everything is available through Veritas. They have a very good team who take care of all kinds of operating systems, as well as working on machine platforms. Veritas takes care of the monthly updates, so whatever is happening on the cloud side, master side, or the technology side, they take care of so you don't need to push to introduce the new features.

Veritas is the market leader in enterprise backup software. It has all the required features that are available in the market, always staying one step ahead. Deployment is easy as they have all the documentation required. Their database knowledge system is good. Lastly, technical support has all the proper processes in place including escalation metrics.

I would rate this solution a 10 out of 10.

Veritas is one of the leaders in terms of backing up any type of server. We have been using it for backing up our AIX servers, Windows servers, VMs running on VMware, and even our Linux servers. Everything is backed up using Veritas.

This is a product that has been on the market for a while and they have mastered the backup process, especially when backing up to tape, for most environments.

You cannot tell what your costs are going to be by using the dashboard, which is something that should be improved. If you overuse based on your FETB licensing, you run the risk of getting fined.

I have been using Veritas NetBackup for the past 10 years, starting prior to the company that I am working for now.

This is a scalable solution. We are using it to back up approximately 30 servers.

We have not needed to use technical support.

I have some experience with different backup systems including Commvault, as well. The installation of Commvault is somewhat easier to do.

The initial installation is more complex than that of Commvault.

We did not complete the installation in-house. Instead, it is was done by a company with which we work. The deployment was done by two people and there is one person to maintain it.

Our primary complaint about this product is that it is too expensive.

There are some issues with the product and the Front-End Terabyte (FETB) licensing model that have changed, and we are considering changing products in part because of this. Once the current license expires, we may be phasing it out.

The problem is that previously, we had licensing for our processes, whereas now it is only FETB. It means that we are now forcing our clients to go to the cloud.

We are using an older version of Veritas, so we have been looking at the market to see if there is a cheaper alternative.

In summary, this is a good product but we do have a complaint about the price. They are very good at what they do but they are very expensive, and it can get even more expensive if you are fined for overuse.

I would rate this solution a seven out of ten.

We use this solution mainly for back up and to restore.

It's a good product, it does what we want it to do. It has a 99.8% backup success rate, and it runs 24,000 jobs per day.

We like all of the features.

The ransomware protection needs improvement.

The reporting tool that you get out of the box is not sufficient, so you have to purchase other tools or modules.

When it's out of the box, the visibility is a problem and it's not very clear. Overall, the visibility into the environment is lacking.

When you come across an issue to present to technical support, you have to enable the verbose logging, and when that happens you are generating huge amounts of log files. I have to wait for this problem to present itself again. I cannot leave it running on verbose logging, as it takes up the capacity from the logs. However, if I don't enable it then I won't be able to locate the issue.

In the next release, I would like to have a better way to protect against ransomware attacks and a better way of logging issues where you don't have to enable the verbose logging to capture the problems.

I have been working with Veritas NetBackup for eight years.

Veritas NetBackup is stable. We have not experienced any issues.

It's a scalable solution.

We have a very strong team and haven't had to log many calls with technical support.

We are happy with the pricing that we have, but it's expensive.

Overall, I think that Veritas is a very good product and I recommend it.

It's an expensive tool but it does its job very well. It has a 99.8 % success rate.

I would rate Veritas NetBackup a seven out of ten.

The use cases for customers are across the board, but they're all for data backup. Veritas is a legacy system. To be perfectly honest, a lot of people are moving away from the legacy systems and moving more towards the cloud-oriented backup solutions. A lot of my customers look at Veritas NetBackup as an antiquated solution.

The most valuable features of the solution are basic backup and recovery. It's a very solid product. Standard backup recovery, that's pretty much it. Other than that, they do some good database stuff, but otherwise, it's somewhat antiquated.

One area for improvement with the product would be better messaging and better solutions around cloud, both on-prem and off. And along with that, which is actually mission critical to every company today, would be ransomware prevention. 

The biggest additional features needed are more cloud capabilities and security from ransomware.

I've worked with the solution for the last fifteen years. I'm a solutions architect. I work with customers to help them design their solutions or improve their current situation.

Veritas NetBackup is very stable.

The solution actually scales out very well.

I'd give the technical support team a B to a B+. They've always been good.

Most companies that have moved to NetBackup were probably on a even older architecture, something that might have been from IBM, NetView. NetView was even an older architecture, it was very difficult to use, and a lot of people moved away from IBM NetView over to Veritas.

Veritas is a pretty straightforward initial setup. It's not difficult to install.

The deployment times vary depending upon how widely it's going to be used, how many backup instances are going to be, how many policies you have to create for recovery time objectives, recovery point objectives. It's all relative to how many policies the customers have, for retention cycles, for backup recovery, as well as archive and disaster recovery. Some can be deployed in a day, others take weeks.

Most people have felt this solution was somewhat expensive. It's licensed for 12 months, 24 months, 36 months, all the way up to 72 months. As long as you're current on maintenance, everything is included and there are no additional costs.

Sometimes we would look at other options before going with Veritas NetBackup. For example, Backup Exec, which is like a sister product of NBU, and they were really for smaller size companies. Commvault was another one that we were looking at.

My advice to others looking at this solution would be make sure it meets all of your requirements. Do you have an on-prem, off-prem, cloud requirement? Do your homework to make sure that whatever product you're looking at meets all the requirements that you need.

I would rate the solution a seven out of ten. It's a very rock solid product, but I wouldn't give it a 10, because it doesn't have some of the newer features of the newer products. But it is a solid product.