Compare FIS vs NetSuite

FIS

Based on 1 review.

NetSuite

Based on 56 reviews.

Sample Customers

NetSuite OneWorld

Lovesac, Land O'Lakes, Shaw, Kiva, SRS Acquiom, CommVault, Thomas Baker

Popular Solutions

0 reviews

11 reviews

6 reviews

3 reviews

Top Industries

Financial Services Firm

35%

Computer Software Company

13%

Insurance Company

Healthcare Company

Educational Organization

40%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
digital strategist at SMD Services

Read full review of FIS Protegent »

Review 1 of 1

Antonio Lira
Territory Manager LATAM at LeaseWeb
In the past, I was implementing SAP R3, JD Edwards, VAN, X3, X7, and ProdStar Two. PeopleSoft One was also used, but...
Read full review of NetSuite OneWorld »
Greg Jacob
Executive Consultant at Gemini Solutions Group
We use NetSuite CRM+ in our environment to document sales activities. We can create and manage accounts, track...
Read full review of NetSuite CRM+ »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I have a lot of use cases for this solution, but my main use is for key performance indicators. We use embedded BI in...
Read full review of NetSuite Business Intelligence »
Gene Hammons
Director at ProfitFromERP
NetSuite ERP has been exploding in all kinds of young and up-and-coming businesses using manufacturing. We pioneered...
Read full review of NetSuite ERP »
Anonymous User
Director of eCommerce at a tech company

Read full review of Venda [EOL] »

Review 1 of 5

Customer Service

No Data Available

Antonio Lira
Territory Manager LATAM at LeaseWeb
I think the NetSuite support is one of the best I've ever had.
Read full review of NetSuite Business Intelligence »
Mohammed Shakir Ibrahim
Regional Sales Head at Inspirria Cloudtech
Technical support is provided by Oracle and can be purchased from a vendor or partner. Additionally, when we sign up...
Read full review of NetSuite ERP »
John Cirocco
Senior NetSuite Administrator at Storyteller Overland
The technical support for NetSuite OneWorld is excellent because you have many options, support-wise. There's phone...
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Venkat Sudni
Solution Architect at a manufacturing company
I rate NetSuite support eight out of 10.
Read full review of NetSuite ERP »
Antonio Lira
Territory Manager LATAM at LeaseWeb
I give them a ten out of ten. Their response is very fast, regardless of the language used, like Spanish, French, or...
Read full review of NetSuite OneWorld »
GirirajInja
Head of IT operations at Karma technologies
My personal experience with NetSuite ERP support has been very good, so I'm rating support an eight out of ten.
Read full review of NetSuite ERP »
SudhakarJha
Senior Manager & Architect - Enterprise Solutions & CoE (Innovation & Digital Transformation) at Nsight inc
They have pretty good support.
Read full review of NetSuite ERP »
Juan Carlos Escobar Gama
Director TIC's - CMC chairman at CSS
At the moment, we don't have direct support for Oracle NetSuite. Instead, we are working with a third party who is an...
Read full review of NetSuite ERP »
Venkat Sudni
Solution Architect at a manufacturing company
I rate NetSuite support eight out of 10.
Read full review of NetSuite CRM+ »
Gene Hammons
Director at ProfitFromERP
One of the things I like is that when I get a new client, there are so many videos and training opportunities. I try...
Read full review of NetSuite ERP »
Harry Paulison
VP of Operations at a manufacturing company
I would say technical support is very good. We didn't use it that much due to the fact that we used our integration...
Read full review of NetSuite OneWorld »
Tim
Owner at a tech services company
I don't have any issues with technical support. It depends on getting the right person. They could improve by...
Read full review of NetSuite ERP »
Anonymous User
Functional Consultant at a tech services company
I would give the technical support a 6/10 rating.
Read full review of NetSuite ERP »
Mustafa Chaudhry
Consultant at Infervise
I use SuiteAnswers to receive all the answers to my problems. I've never had to call NetSuite for support.
Read full review of NetSuite OneWorld »
Walid Ali
Senior Engineer at Euro Consult Engineering Services
The technical support is very good. I would rate them as a nine out of ten.
Read full review of NetSuite ERP »
John Freebody
Chief Financial Officer at a energy/utilities company
We relied on Cognizant for support. We had a support desk and some consultants for NetSuite support. So, it is a lot...
Read full review of NetSuite OneWorld »
RobertWolf
President & Chief Solution Officer at CREIS
Early on, the response was critical. There are those bugs or fixes that they'll get to that aren't impacting your...
Read full review of NetSuite ERP »
Adam Alalouf
Director of Information Systems at a energy/utilities company
Technical support is average to good.
Read full review of NetSuite OneWorld »
Josh Brox
NetSuite SuiteScript Developer/Boomi AtomSphere Developer at a tech vendor
NetSuite has a good technical support team. They are timely on case responses and replies. For each case submitted,...
Read full review of NetSuite ERP »
Maliwan Laohakanniyom
IT Manager at a media company
The technical support is okay but they are not quick to respond.
Read full review of NetSuite ERP »
Anonymous User
NetSuite Consultant at a tech services company
Overall, the technical support is pretty good. In almost all cases, even if they’re unable to resolve the issue, they...
Read full review of NetSuite ERP »
Anonymous User
Founder & CEO at a tech services company
Since we are also channel partners, we have the technical resources and the team. We manage that. Since we also have...
Read full review of NetSuite ERP »
Douglas Blumhardt
Managing Consultant at Business and Technology Consulting, LLC
Technical support is very weak. That's because, once again, they've hired a bunch of kids. They've got kids behind...
Read full review of NetSuite ERP »
Anonymous User
Senior Information Technology Manager at a mining and metals company
I was satisfied with the support.
Read full review of NetSuite ERP »
Anonymous User
Netsuite ERP Consultant at a tech services company
Technical support is excellent.
Read full review of NetSuite ERP »
Gene Hammons, MBA
Director at a consultancy
Good support even when issues are user training related
Read full review of NetSuite OneWorld »
Mohit V
Consultant at RDM Tech Solutions
The NetSuite OneWorld support team is excellent and easy to contact. Support is available over the phone, by email,...
Read full review of NetSuite OneWorld »
Anonymous User
CIO at a engineering company
We work through a partner, so there's a filter. We've encountered responsiveness issues in the past, especially with...
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Anonymous User
Chief Operating Officer at a tech services company
Technical support is excellent.
Read full review of NetSuite ERP »
Shivali Ahuja
Netsuite Specialist at a recreational facilities/services company
The technical support rating can be defined as per the support taken. This can be Silver, Gold, or Platinum. If you...
Read full review of NetSuite ERP »

Review 1 of 30

Technical Support

No Data Available

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