Compare Forcepoint vs McAfee

Forcepoint

Based on 190 reviews.

McAfee

Based on 135 reviews.

Latest Research

Buyer's Guide

Forcepoint Data Loss Prevention vs. McAfee Total Protection for Data Loss Prevention

October 2024

McAfee Total Protection for Data Loss Prevention vs. Forcepoint Data Loss Prevention

Updated: October 2024

Buyer's Guide

Forcepoint Data Loss Prevention vs. McAfee Total Protection for Data Loss Prevention

October 2024

Forcepoint Data Loss Prevention vs. McAfee Total Protection for Data Loss Prevention

Updated: October 2024

Sample Customers

Forcepoint Secure Web Gateway

Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota

Forcepoint ONE

UNC-Charlotte

Forcepoint Data Loss Prevention

Alphawest, Betsson, Cellcom Israel Ltd., Chelsea & Westminster Hospital, Confartigianato Vicenza, EverBank, Finansbank, iGATE, Landa Digital Printing, Northern California Bank, Reliance Capital, Remosa, Toyota, Scavolini, Zim Integrated Shipping Services

Forcepoint Next Generation Firewall

California Department of Corrections and Rehabilitation (CDCR)

McAfee Total Protection for Data Loss Prevention

Kleberg Bank

Popular Solutions

Forcepoint Data Loss Prevention

24 reviews

Forcepoint Secure Web Gateway

14 reviews

Forcepoint Next Generation Firewall

11 reviews

McAfee ePolicy Orchestrator

12 reviews

McAfee Complete Data Protection

10 reviews

McAfee Total Protection for Data Loss Prevention

11 reviews

Top Industries

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

Government

Educational Organization

15%

Computer Software Company

13%

Financial Services Firm

11%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

OusaidAbaz
Security Network Architect at Inmac
We use it internally. We use it as a firewall. We use it just as a gateway.
Read full review of Forcepoint Next Generation Firewall »
SunilSharma10
Director of cyber security at GlobalLogic
I use the solution in my company to deal with the area of slowness when we activate a proxy.
Read full review of Forcepoint Secure Web Gateway »
Nataraj KS
CISO at V Guard Industries Ltd
We use it exclusively for data loss prevention.
Read full review of Forcepoint Risk Adaptive Protection for DLP »
Rupesh Kolhapurkar
Manager at Reliance Industries Ltd
The solution is used for CASB. We can use it to secure applications, upload and download restrictions, and have...
Read full review of Forcepoint Cloud Security Gateway »
David Overton
Sr. Director of Information Security & Enterprise Architecture at Childrens Home Society of Florida
There are several use cases that we use it for: * DLP purposes. * Multi-factor, step-up authentication. * In...
Read full review of Forcepoint ONE »

Review 1 of 5

VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
VivekGupta7
DGM at a financial services firm
In the bank, there is a lot of confidential data. It is stored in various desktops and servers and over email also....
Read full review of McAfee Total Protection for Data Loss Prevention »
DavidJones7
Head of Content at Pharmaflow
At our organization, we use McAfee ePolicy Orchestrator to automate security alerts and mitigate threats. Our company...
Read full review of McAfee ePolicy Orchestrator »
Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Abel Abenemi
IT Lead\Network Security Analyst at Oiltest Services Limited
Our company uses the solution to provide clients with network protection. We use EPO 5.10 and endpoint 10.7 for...
Read full review of McAfee Complete Data Protection »

Review 1 of 5

Customer Service

Shamirhan Sulaiman
Director Market Growth and Development at a tech services company
Technical support can be improved. It is currently provided from two locations, India and the US. Depending on the...
Read full review of Forcepoint Secure Web Gateway »
Hassan Moussafir
Information Security Senior Expert at Wafaassurance
Technical support was good.
Read full review of Forcepoint Data Loss Prevention »
Mohamed Abdel Hassanein
Managing Director at FORESEC
Their support is great.
Read full review of Forcepoint Next Generation Firewall »
OusaidAbaz
Security Network Architect at Inmac
We didn't have a support contract with Forcepoint because we were planning to move to a different technology.
Read full review of Forcepoint Next Generation Firewall »
Kamal Abdelrahman
Country Manager at Magarah
We get good feedback regarding the support. They respond well and provide support whenever required. They are aware...
Read full review of Forcepoint Data Loss Prevention »
Md. Shahriar Hussain
Cyber Security Chartered Engineer at Banglalink
Sometimes, we receive a delayed response from the technical support team.
Read full review of Forcepoint Data Loss Prevention »
Edwin Eze Osiago
Regional Solutions Manager (Sub-Sahara Africa) at Infodata
We've been pleased with the technical support.
Read full review of Forcepoint CASB »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
I would rate customer service at 8.5 out of 10. When we have problems with the system, they respond and they...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Consultant at a financial services firm
The customer support is far from perfect but it's okay.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Senior Manager IT at a computer software company
I'm not fully satisfied with Forcepoint Secure Web Gateway support. Though the response time is good, the resolution...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Chief Information Officer at a computer software company
I have been in contact with technical support several times, and I am not happy with them.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Security Product Manager at a tech services company
Technical support is not within my scope because I work as a pre-sales representative for one of Forcepoint's partners.
Read full review of Forcepoint Next Generation Firewall »
Javier Ramirez
Network Security Specialist at SEFISA
Their technical support is great. The technicians are very experienced. We don't have any trouble with them.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Regional Solutions Manager at a tech services company
There's no support presence in my region. Because of this clients can't access premium support.
Read full review of Forcepoint Data Loss Prevention »
Badrul Hisyam Jamil
IT Manager at a financial services firm
It can be hard to contact customer service and support, and their response times and solutions can be slow and...
Read full review of Forcepoint Data Loss Prevention »
David Overton
Sr. Director of Information Security & Enterprise Architecture at Childrens Home Society of Florida
If I do have an issue or a support need, the organization is responsive. I'm on the East Coast, and they're on the...
Read full review of Forcepoint ONE »
Sayed Ahmed
I-Security Engineer at Nhq Distribution Ltd
I have contacted support many times and I am pleased. We get support without any issues, either from India, England,...
Read full review of Forcepoint Data Loss Prevention »
Surodas Deb Roy
Chief Technology Officer at Penta Global Limited
Technical support was fine. They were well trained and knowledgable.
Read full review of Forcepoint Data Loss Prevention »
Juned Shaikh
CDL Technical Consultant at a tech services company
The technical support is good. They have a 24/7 support line and call centers all across India, the US and UK. One...
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Senior System Engineer at a computer software company
Forcepoint should improve its technical support. Sometimes they take a lot of time to resolve the issues.
Read full review of Forcepoint Data Loss Prevention »
DAMIR REZNICEK
CTO at Lactalis
We are not so satisfied with the technical support but not because of Forcepoint, rather because of the organization...
Read full review of Forcepoint Secure Web Gateway »
Mohammed Salhi
Security Engineer at Futuretec
We had to contact Forcepoint Secure Web Gateway technical support because some of the features didn't work, but it...
Read full review of Forcepoint Secure Web Gateway »
Manjit Singh
Senior Information Security Engineer at Herbalife
Technical support is good but lacking in troubleshooting skills when it comes to Forcepoint.
Read full review of Forcepoint Data Loss Prevention »
Ramkumar Gurumoorthy
Lead Integration Architect at DXC Technology
I don't deal with technical support directly. However, we haven't had any major issues and likely have not needed...
Read full review of Forcepoint Secure Web Gateway »
Mustafa Adel
Senior Solutions Architect at Infort
I would give technical support an eight out of ten. We had an issue with them because we had only support level one...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Technical Lead at a tech vendor
Technical support staff take a long time to understand and resolve issues. You will need to implement a workaround...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Infrastructure Support Officer at a government
I have interacted with them. Nine out of ten times, their support is really good. There are different packages you...
Read full review of Forcepoint Secure Web Gateway »
DragosBasmaluta
Co-Founder at Avant Consulting
We have had the opportunity to use their technical support. They were very prompt and very good about getting us what...
Read full review of Forcepoint Data Loss Prevention »
Baljeet Singh
Subject Matter Expert at Hitachi Systems, Ltd.
Technical support is great with the priority level. When you're going to raise a case that might be of severity, you...
Read full review of Forcepoint Secure Web Gateway »
Koroi Anise
Senior Network Engineer at a tech services company
They should have a local vendor who can provide support. Most of the support is overseas, so the time zones can be a...
Read full review of Forcepoint Next Generation Firewall »

Review 1 of 30

Mohammed Badowi
IT system manager at NBO
McAfee Complete Data Protection has a good technical support team.
Read full review of McAfee Complete Data Protection »
DavidJones7
Head of Content at Pharmaflow
Whenever an issue is raised by our company, the support team responds well and on time. The support team of McAfee...
Read full review of McAfee ePolicy Orchestrator »
Vincent Watti
Owner at Network Technics & Systems Ltd
McAfee's technical support is a bit of a letdown. Also, there's no good support within our region. The people who are...
Read full review of McAfee ePolicy Orchestrator »
Syed M Sarfaraz Hussain
System Administrator at CyberGen
We do not have experience with customer service and support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Muco Aga
Cloud Security Solutions Consultant at CloudCan
We did not directly reach out to McAfee, the corporation, in terms of support. We can get help from their partners....
Read full review of McAfee Total Protection for Data Loss Prevention »
Vivek Sathaye
Director at Benelec
The support from McAfee Total Protection for Data Loss Prevention could improve.
Read full review of McAfee Total Protection for Data Loss Prevention »
VivekGupta7
DGM at a financial services firm
While they are knowledgeable, they are not very easily accessible. We need to book a call. Often, we'll first get...
Read full review of McAfee Total Protection for Data Loss Prevention »
Erika Valiente
Product Manager at Ran Security
The support from McAfee Web Protection could improve. The quality of support depends on who you end up getting on the...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Information System Security Coordinator at a comms service provider
I'm happy with the technical support.
Read full review of McAfee ePolicy Orchestrator »
RahulRaju
Security Specialist at Perth Airport
While there are bugs and a few functionality issues, it is just a matter of raising them with the support team....
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Computer Technician at a leisure / travel company
We do not call McAfee directly because they couldn't provide us with the help we needed onsite because we needed...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anatolii Konstantynov
Project Engineer at ISSP
When contacting support, we would have to wait days before getting a response, and other times they were not able to...
Read full review of McAfee Complete Data Protection »
Ermal Galo
Information Security Officer at a financial services firm
We haven't required technical support in the last few years. Everything that has to be done, we have done it by...
Read full review of McAfee ePolicy Orchestrator »
AjitKumar
Technical Security Engineer at Hitachi Systems, Ltd.
I am satisfied with the customer service/technical
Read full review of McAfee Complete Data Protection »
Anonymous User
Technical Engineer at a tech services company
I had some technical issues, which were not known by the vendor itself.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Cyber Security at a tech services company
Technical support was good for what we needed. We just needed some support on the original install and set up, and we...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Information Technology Security Consultant at Infosec Consulting ltd
I have not personally contacted technical support but I have gotten feedback from people who have. Most people are...
Read full review of McAfee Web Protection [EOL] »
Arkadiy Malamud
Antivirus Support Team Lead at a insurance company
Customer Service: GoodTechnical Support: Good. However there is no definite SLA when a complicate issue is escalated...
Read full review of McAfee ePolicy Orchestrator »
Kranthi Kumar
Storage Engineer at 22by7
Technical support is absolutely fine. I have very good friends in support. Most of the time, most of my friends are...
Read full review of McAfee Complete Data Protection »
Boubacar Khouma
Owner at xconsult
I have not been in contact with McAfee's technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Amman Khan Mohammed
Senior System Engineer at a tech services company
I have opened a few cases with technical support and their support is good. It depends on what type of contract you...
Read full review of McAfee ePolicy Orchestrator »
Oliver Rodrigues
Senior Network Security Planning at Ooredoo Kuwait
I would rate technical support an eight out of ten. They do help to resolve issues quickly, but sometimes the...
Read full review of McAfee ePolicy Orchestrator »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
McAfee Total Protection for Data Loss Prevention's technical support is helpful.
Read full review of McAfee Total Protection for Data Loss Prevention »
RajuBhatt
retired
I've never had to reach out to the support.
Read full review of McAfee Complete Data Protection »
Anonymous User
Business Analyst at a consultancy
Another person is responsible for dealing with technical support, so I do not have experience with them.
Read full review of McAfee Web Protection [EOL] »
SambhajiBhosale
Network Security Consultant at a tech services company
The technical support of McAfee is great.
Read full review of McAfee ePolicy Orchestrator »
Sabina C
Sr. IT Business Analyst at Citigroup
I didn't need to contact technical support for McAfee Total Protection.
Read full review of McAfee Total Protection for Data Loss Prevention »
Yash Rana
Manager IT at OTE
The technical support of McAfee is good and that is why we use McAfee products. The support and protection is very...
Read full review of McAfee Complete Data Protection »
Jean-Luc Des Groseilliers
Owner at JLDG
I never had to use their support. For the last five years or so, I've not had any issues.
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Network Architect at a tech services company
I've never dealt with technical support in the past. I can't speak to how knowledgeable or responsive they are. I've...
Read full review of McAfee Web Protection [EOL] »

Review 1 of 30

Technical Support

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