Compare GitLab vs Mirantis

GitLab

Based on 81 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

GitLab

1. NASA 2. IBM 3. Sony 4. Alibaba 5. CERN 6. Siemens 7. Volkswagen 8. ING 9. Ticketmaster 10. SpaceX 11. Adobe 12. Intuit 13. Autodesk 14. Rakuten 15. Unity Technologies 16. Pandora 17. Electronic Arts 18. Nordstrom 19. Verizon 20. Comcast 21. Philips 22. Deutsche Telekom 23. Orange 24. Fujitsu 25. Ericsson 26. Nokia 27. General Electric 28. Cisco 29. Accenture 30. Deloitte 31. PwC 32. KPMG

Mirantis Application Platform

volkswagen group, Apple, Telstra, Direct TV, Ericsson

Popular Solutions

GitLab

24 reviews

Mirantis Container Cloud

14 reviews

Top Industries

Educational Organization

29%

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

19%

Computer Software Company

16%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gaurav Chandel
AWS DevOps/ Site Reliability Engineer at Tata Consultancy
I use GitLab to manage our development lifecycle. We use it to store code and automate our CI/CD pipeline. Once...
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Review 1 of 1

Rama Susarla
Transformation Leader at TEKsystems (ex Aston Carter)
We use Docker for the construction of container-based QA environments and the development environments as well.
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

Saurav Krishna
Data Engineering and AI Intern at .3Lines Venture Capital
I haven't reached out to them yet.
Read full review of GitLab »
BalakrishnanS
Engeener at Dell EMC
Support is good.
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Cuneyt-Gurses
Cloud architect at DTech Cloud
The tool's technical support is great.
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Zeeshan Haider
Senior AI Engineer at a consultancy
I haven't contacted technical support because we haven't encountered any issues.
Read full review of GitLab »
Syed Mustafa Imam
DevOps Engineer at NayaPay
Their support is good.
Read full review of GitLab »
Nakul Kundaliya
Technical Lead Developer at Mayora Infotech
I rate the support from GitLab a four out of five.
Read full review of GitLab »
Andrea PICCININI
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
We get our technical support via a partner and we have found them to be very helpful and responsive. We are happy...
Read full review of GitLab »
Vishnu Ramachandra
Security Engineer at Suraksha
The solution's technical support is pretty good. If you go on Stack Overflow platform, you can find technical support...
Read full review of GitLab »
Gaurav Chandel
AWS DevOps/ Site Reliability Engineer at Tata Consultancy
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly. Occasionally,...
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Nor EL MALKI
Project Manager at Leyton & Associés, SAS
I have not used the support from GitLab.
Read full review of GitLab »
SwapnilBorude
Co-Founder at Fineshift Software Pvt Ltd
Customer service and support are good.
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Ali Toksoy
General Manager at Ekinoks Software
We don't need technical support. Our IT team has handled all the issues and therefore we don't need any additional...
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Zeeshan Rauf
Software Engineer at OZ
I have not had contact with technical support. Rather, I relied on the other developers for assistance.
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Andrea PICCININI
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
We use a partner, and they are very competent. We have not had the need to open a support ticket directly with GitLab.
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Kumara Swamy
Software Development Engineer in Test at a tech services company
We use the support when we are doing integration. We have a blog where we can open a ticket and receive support.
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Sarfaraz Khan
Senior Application Developer at IBM
I did not have the opportunity to engage with GitLab's technical support as I did not encounter any issues requiring...
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Pradeep Singh
DevOps Lead at Adidas
GitLab's technical support is quick and responsive.
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Anonymous User
Head Of Software Engineering at a financial services firm
We've never needed to contact GitLab for technical support. I can't speak to the level of service their in-house team...
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Boulat_Ashimov
IT Processes Methodologist at Gysan Gmart
Technical support has mostly been good.
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Anonymous User
Partenaire, CEO at a tech services company
We have not used GitLab technical support because as of now, we haven't needed it yet.
Read full review of GitLab »
Zulham Ertanto
Web developer at Ertanto
We used a lot of technical support for standard settings.
Read full review of GitLab »
Javier Orellana
SCRUM Master at a retailer
I've never used technical support. I can't speak to how helpful they are.
Read full review of GitLab »
Anonymous User
Solution Architect at a tech services company
I have never used Gitlab's support.
Read full review of GitLab »
Onur Aktuğ
Software Test Manager at ASELSAN
We do not have any direct technical support from GitLab. We ask questions to our IT department, and they may seek...
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Anonymous User
Cloud Engineer at a retailer
I was satisfied with the support.
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Anonymous User
Manager at a tech vendor
We only used GitLab for a short duration, so there was not much scope or need for contacting technical support.
Read full review of GitLab »
Anonymous User
Software Designer at a tech vendor
We have an internal administrator if we need help with the solution, I have not contacted GitLab for support.
Read full review of GitLab »
Duy Chu
DevOps manager at a engineering company
I've had support from forums like Stack Overflow when needed. In my experience, GitLab integrates well with...
Read full review of GitLab »
Gizem Mercan
Cloud Architect at a manufacturing company
For any technical issues, we have our infrastructure team. They have some experience with this product. Currently, we...
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KulbhushanMayer
Co Founder and Technical Architect at Think NYX Technologies LLP
The technical support is good, but it is available with paid solutions only. So we have to rely on their...
Read full review of GitLab »

Review 1 of 30

Prabhat-Kumar
Engineering lead at Docusign
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
Sakthivel Veeramuthu
Technology Lead at Infosys
The customer service and support are good.
Read full review of Mirantis Container Cloud »
Amrutha Bennen
Partner Development Manager - APAC at Nuaware
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
Raul Jorge Takahashi
Information Technology Specialist at TISER
I have not contacted their support team.
Read full review of Mirantis Container Cloud »
Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
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OmidKoushki
Solution Architect at KIAN company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
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Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »
Anonymous User
Senior Front-End Developer at Oodrive
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at Koninklijke Bam Groep N.v.
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
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Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at confidential
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
Read full review of Mirantis Container Cloud »
NikolayBachvarov
Software Architect at AIOPS group
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
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PIERRE BOINNARD
CEO and owner at m3production
Good support, really active community.
Read full review of Mirantis Container Cloud »
Vinod-Gupta
CEO and Founder at Indicrypt Systems
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
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Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
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Rama Susarla
Transformation Leader at TEKsystems (ex Aston Carter)
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »

Review 1 of 20

Technical Support

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