Compare GitLab vs Mirantis

GitLab

Based on 82 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

GitLab

1. NASA 2. IBM 3. Sony 4. Alibaba 5. CERN 6. Siemens 7. Volkswagen 8. ING 9. Ticketmaster 10. SpaceX 11. Adobe 12. Intuit 13. Autodesk 14. Rakuten 15. Unity Technologies 16. Pandora 17. Electronic Arts 18. Nordstrom 19. Verizon 20. Comcast 21. Philips 22. Deutsche Telekom 23. Orange 24. Fujitsu 25. Ericsson 26. Nokia 27. General Electric 28. Cisco 29. Accenture 30. Deloitte 31. PwC 32. KPMG

Mirantis Application Platform

volkswagen group, Apple, Telstra, Direct TV, Ericsson

Popular Solutions

GitLab

24 reviews

Mirantis Container Cloud

14 reviews

Top Industries

Educational Organization

26%

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

21%

Computer Software Company

15%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gaurav Chandel
AWS DevOps/ Site Reliability Engineer at Tata Consultancy
I use GitLab to manage our development lifecycle. We use it to store code and automate our CI/CD pipeline. Once...
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Review 1 of 1

Rama Susarla
Transformation Leader at TEKsystems (ex Aston Carter)
We use Docker for the construction of container-based QA environments and the development environments as well.
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

Javad_Talebi
Cloud architect at Vodafone
I've never requested the assistance of technical support.
Read full review of GitLab »
Zeeshan Haider
Senior AI Engineer at a consultancy
I haven't contacted technical support because we haven't encountered any issues.
Read full review of GitLab »
Andrea PICCININI
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
We get our technical support via a partner and we have found them to be very helpful and responsive. We are happy...
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Nakul Kundaliya
Technical Lead Developer at Mayora Infotech
I rate the support from GitLab a four out of five.
Read full review of GitLab »
RameshL
Chief Executive Officer at a tech services company
We have experience with GitLab support and we found the service to be good. There is not much of a lag in terms of...
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Gaurav Chandel
AWS DevOps/ Site Reliability Engineer at Tata Consultancy
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly. Occasionally,...
Read full review of GitLab »
Andrea PICCININI
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
We use a partner, and they are very competent. We have not had the need to open a support ticket directly with GitLab.
Read full review of GitLab »
Santy Nelson
Business Head at Microgenesis Techsoft Private limited
The support from GitLab is good.
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Zeeshan Rauf
Software Engineer at OZ
I have not had contact with technical support. Rather, I relied on the other developers for assistance.
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Alexandru Zeevleanu
DevOps Team Lead at a tech services company
I have not used the support from GitLab.
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Syed Mustafa Imam
DevOps Engineer at NayaPay
Their support is good.
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BalakrishnanS
Engeener at Dell EMC
Support is good.
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Kumara Swamy
Software Development Engineer in Test at a tech services company
We use the support when we are doing integration. We have a blog where we can open a ticket and receive support.
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Raveen Aggarwal
It Architect at UBS Financial
I do not have direct contact with customer service. We have relationship managers who deal with GitLab directly.
Read full review of GitLab »
Jay_Kim
Chief Technology Officer at OSC Korea
The solution's technical support is good. I rate the technical support a ten out of ten. Only the initial...
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Vishnu Ramachandra
Security Engineer at Suraksha
The solution's technical support is pretty good. If you go on Stack Overflow platform, you can find technical support...
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Ali Toksoy
General Manager at Ekinoks Software
We don't need technical support. Our IT team has handled all the issues and therefore we don't need any additional...
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Anonymous User
Software Designer at a tech vendor
We have an internal administrator if we need help with the solution, I have not contacted GitLab for support.
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Anonymous User
Works at a real estate/law firm
We have been doing okay on our own. We are able to find support inside our company.
Read full review of GitLab »
KulbhushanMayer
Co Founder and Technical Architect at Think NYX Technologies LLP
The technical support is good, but it is available with paid solutions only. So we have to rely on their...
Read full review of GitLab »
Pradeep Singh
DevOps Lead at Adidas
GitLab's technical support is quick and responsive.
Read full review of GitLab »
Zulham Ertanto
Web developer at Ertanto
We used a lot of technical support for standard settings.
Read full review of GitLab »
Anonymous User
Head Of Software Engineering at a financial services firm
We've never needed to contact GitLab for technical support. I can't speak to the level of service their in-house team...
Read full review of GitLab »
Anonymous User
Technical Lead at a mining and metals company
GitLab is not responding quickly enough to our request. I know one of the problems that I am experiencing is with the...
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Anonymous User
IT Manager at a tech company
Technical support from GitLab has been satisfactory. I have had meetings where they taught me, explained things, and...
Read full review of GitLab »
Duy Chu
DevOps manager at a engineering company
I've had support from forums like Stack Overflow when needed. In my experience, GitLab integrates well with...
Read full review of GitLab »
RameshP
System and Storage Engineer at Harsco Corporation
Technical support depends on licensing. We haven't reached out that frequently because it is stable and we don't see...
Read full review of GitLab »
Shrey Gupta
Director Technology at a tech vendor
We had some GitLab integrations and needed some assistance. We received pretty good support.
Read full review of GitLab »
Prabu T
Senior Project Manager at Wipro Limited
The support is very good.
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Anonymous User
Senior Software Engineer at a tech services company
We have not needed technical support.
Read full review of GitLab »

Review 1 of 30

Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
Raul Jorge Takahashi
Information Technology Specialist at TISER
I have not contacted their support team.
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
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Sakthivel Veeramuthu
Technology Lead at Infosys
The customer service and support are good.
Read full review of Mirantis Container Cloud »
Prabhat-Kumar
Engineering lead at Docusign
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
Amrutha Bennen
Partner Development Manager - APAC at Nuaware
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
Rama Susarla
Transformation Leader at TEKsystems (ex Aston Carter)
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »
OmidKoushki
Solution Architect at KIAN company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
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Anonymous User
Senior Front-End Developer at Oodrive
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at Koninklijke Bam Groep N.v.
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
Read full review of Mirantis Container Cloud »
PIERRE BOINNARD
CEO and owner at m3production
Good support, really active community.
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Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
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Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at confidential
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
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NikolayBachvarov
Software Architect at AIOPS group
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
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Vinod-Gupta
CEO and Founder at Indicrypt Systems
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
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Review 1 of 20

Technical Support

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