Compare Hitachi Vantara vs Veritas

Hitachi Vantara

Based on 194 reviews.

Veritas

Based on 301 reviews.

Overview

Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Information Not Available

Sample Customers

Global-active device

BMW Group, Datev, Turk Telecom, Tel Aviv Stock Exchange

Hitachi ShadowImage

K&H, NCF, Aokang Group

Hitachi Thin Image Advanced

Net Credit Financial Group

Hitachi Universal Replicator

Shandong Telecom

Hitachi Data Instance Director

Calpine Corporation

Hitachi Ops Center Protector

LC Waikiki

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

Veritas Resiliency Platform

Oncor

Veritas System Recovery

Mother's Nutritional Center, Occidental Technical Group

Popular Solutions

Hitachi Virtual Storage Platform

18 reviews

Pentaho Data Integration and Analytics

5 reviews

Pentaho Business Analytics

3 reviews

Veritas NetBackup

25 reviews

Veritas Backup Exec

10 reviews

Veritas NetBackup Appliance

19 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

19%

Manufacturing Company

Government

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lisa Williams
Manager, Office of Enterprise Data Management at State of Arizona
We've had a lot of turnover in our agency in the past several years, and we have many new staff members who don't...
Read full review of Pentaho Data Catalog »
NiwasKumar
Deputy General Manager at Reliance Communications

Read full review of Hitachi VSP E Series »
Sayan König
Senior Manager, Financial Services at KPMG
It's a data warehouse for finance and central bank reporting purposes, and an ETL tool in this environment.
Read full review of Pentaho Business Analytics »
Partha Bhattacharyya
Enterprise Architect at Department of Defence, Australian Government

Read full review of Hitachi Virtual Storage Platform »
Dan Peacock
Enterprise Data Architect at a manufacturing company
We mainly use Lumada to load our operational systems into our data warehouse, but we also use it for monthly...
Read full review of Pentaho Data Integration and Analytics »

Review 1 of 5

RifkanHasan
Group Assistant, General Manager of IT at CIC
The appliance is mainly for our servers and file servers, and it’s very user-friendly and secure.
Read full review of Veritas NetBackup Appliance »
Sameer Pansare
Sr. Management Forensics and Tapes Expert Services. at Consilio
Our primary use case for this solution is preliminary data restoration from tape media, disaster recovery, or...
Read full review of Veritas Backup Exec »
Jayson Martin
Head IT Data Storage at a insurance company
We use the product for reporting, forecasting, and cost efficiency.
Read full review of Veritas Data Insight »
Andre Isaacs
ICT Director at SSA
We use Veritas NetBackup for disaster recovery and backup operations. It supports our disaster recovery strategies...
Read full review of Veritas NetBackup »
Adnan Yurtoglu.
Senior Consultant (NetBackup) at Yapı ve Kredi Bankası AS
We use the solution as an enterprise product. We use it as a backup.
Read full review of Veritas Alta Data Protection »

Review 1 of 5

Customer Service

Rupesh Kolhapurkar
Manager at Reliance Industries Ltd
The product's support might have some issues. Hitachi provides on-site support. My company deals with Hitachi's...
Read full review of Hitachi Virtual Storage Platform »
SajithEruvangai
IT System Specialist - Operations & Infrastructure at Daman
The support experience with Hitachi VSP is characterized by a lengthy process for issue resolution. For a simple...
Read full review of Hitachi Virtual Storage Platform »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
We need more installations and deployments to share our customers' reviews for "Pentaho Data Integration and Analytics".
Read full review of Pentaho Business Analytics »
Ricardo Díaz
COO at a tech services company
Customer Service: 5/10 Technical Support: 9/10
Read full review of Pentaho Business Analytics »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
The support and AI-driven initiatives are well-suited for accommodating specific workloads like AI and storage for...
Read full review of Hitachi VSP E Series »
Ridwan Saeful Rohman
Data Engineering Associate Manager at Zalora Group
We don't really use technical support. The current version that we are using is no longer supported by their...
Read full review of Pentaho Data Integration and Analytics »
Andy Chen
Technical Manager at Coming Computer and IT services
I've been pretty satisfied with the support overall.
Read full review of Hitachi Virtual Storage Platform »
Scott Neto
Pre-Sales Analyst at Drive A Informática
The solution's technical support is good.
Read full review of Hitachi NAS Platform »
Dale Bloom
Credit Risk Analytics Manager at MarketAxess
So far, it's been pretty good. I would rate them an eight out of 10. People are fairly responsive initially to...
Read full review of Pentaho Data Integration and Analytics »
Anton Abrarov
Project Leader at a mining and metals company
We didn't use too much customer support. We were using the open-source resources through Google Search. So, we were...
Read full review of Pentaho Data Integration and Analytics »
Krishnamohan-Velpuri
Sr Consultant at T- systems
I rate the technical support an eight out of ten.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Principle Consultant at a tech consulting company
Customer Service: Very Good Technical Support: Very Good
Read full review of Hitachi HiCommand Tiered Storage Manager [EOL] »
Kanchana Herath
Manager Technical Sales at a tech vendor
Hitachi's technical support is good.
Read full review of Hitachi NAS Platform »
Anonymous User
Product Specialist at a tech services company
Hitachi support is good, and I would rate it between eight and nine points.
Read full review of Hitachi NAS Platform »
Anonymous User
Solution Architect at a healthcare company
I'm rating the technical support team of Hitachi Virtual Storage Platform G Series a ten.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Manager at a manufacturing company
The technical support is good.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Data Warehouse Specialist at a educational organization
Customer Service: Good. Technical Support: Less than average.
Read full review of Pentaho Business Analytics »
KrishnaBorusu
Senior Product Manager at a retailer
Support is satisfactory. A few of my colleagues are also there, working with Hitachi to provide solutions whenever a...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Founder and Business Intelligence Consultant at Know Solutions
I've never had to use technical support.
Read full review of Pentaho Business Analytics »
Anonymous User
Consultant at a comms service provider
The support is very fast, but there are also a lot of forums to address problems, so you can find the solution to...
Read full review of Pentaho Data Integration and Analytics »
Giorgi Luarsabishvili
Sales Engineer at Orient Logic
The distributor needs more knowledgeable resources for technical support. It would be better to connect directly to...
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Senior SAN Engineer at a financial services firm
Customer Service: 3 out of 5 (HDS Customer service). Technical Support: There was no need to engage the HDS Technical...
Read full review of Hitachi Tiered Storage Manager [EOL] »
Anonymous User
Senior Manager -Datacenter Planning and Operations at a comms service provider
We get our support from a local vendor. If there is an escalation then it is done directly to the vendor.
Read full review of Hitachi Virtual Storage Platform »
Bratislav Petkovic
System Engineer for Core Infrastructure at a financial services firm
When I contacted technical support directly it was very good.
Read full review of Hitachi Thin Image Advanced »
Anonymous User
CEO
Customer Service: We mainly use material which was written over the years (pentaho kettle materials), the forum, Matt...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Product Specialist at a tech services company
Technical support seems satisfactory with no significant issues. I would rate it eight or nine points.
Read full review of Hitachi Content Platform »
Bratislav Petkovic
System Engineer for Core Infrastructure at a financial services firm
We work with a local partner for technical support, and I have contacted Hitachi directly twice. The response from...
Read full review of Hitachi ShadowImage »
Anonymous User
Technical Manager at a computer software company
Technical Support is really good. To get our answers only takes a little bit of time.
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Specialist in Relational Databases and Nosql at a computer software company
We haven't really contacted technical support in the past. We try to handle any issues ourselves in-house. I can't...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Business Intelligence Consultant at Sanmargar Team
Customer service isn’t needed. Every problem solution is on the internet. If not, you can post it to community forum...
Read full review of Pentaho Data Integration and Analytics »

Review 1 of 30

Rastislav Maniak
Partial Owner at Storage One
It's worth noting that Veritas has different support teams for different products, and the level of support can vary...
Read full review of Veritas System Recovery »
Storemgr67
Storage Manager at a financial services firm
There is room for improvement in the quality of the support.
Read full review of Veritas NetBackup »
N'GUESSAN E R
Senior Presales Manager at SOCITECH S.A.
Currently, I find the setup problematic. When I compare the support we receive now to what we had in the past, it's...
Read full review of Veritas NetBackup »
OmobolajiOlaloku
Senior Enterprise System Engineer at a financial services firm
I rate the technical support a nine out of ten. The response from the support team has not always been quick, so...
Read full review of Veritas NetBackup Appliance »
OmobolajiOlaloku
Senior Enterprise System Engineer at a financial services firm
The support from Veritas Backup Exec could improve. The support we receive is offsite, and at times when we have an...
Read full review of Veritas Backup Exec »
Ahmed Mohsen
Pre-Sales Specliast at Quadratech
Technical support is good. They provide a good response after opening a ticket.
Read full review of Veritas Backup Exec »
Giap Seng Tay
Senior IT Manager at Westports Malaysia Sdn Bhd
Support wise, we have local support and it is quite strong. We've very satisfied with them overall. They are helpful...
Read full review of Veritas NetBackup »
Michal Zapasnik
Backup Admistrator at Government of Poland
The support is very good. Our engineers know our environment very much, and it's very helpful to try to resolve our...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Senior IT Infrastructure Analyst at a energy/utilities company
The technical support has had a major impact on us. Sometimes, they do not support us properly. Support is available,...
Read full review of Veritas NetBackup »
Anonymous User
Senior Infrastructure Consultant at a insurance company
I have contacted technical support in the past. Actually, in fact, I am very close to the account and product team...
Read full review of Veritas NetBackup »
Anonymous User
Sr. Tech Lead
Customer Service: 4.5/5 Technical Support: 4/5
Read full review of Veritas NetBackup »
Stoengi67
Storage Engineer at a insurance company
For specific appliances, support is very good.
Read full review of Veritas NetBackup Appliance »
Muksith Thangal
Backup and Storage Specialist at a sports company
I've had vast experience with technical support. Most of the time, I'm pretty happy with their support. I would say...
Read full review of Veritas NetBackup Appliance »
Ajoy Felix
IT admin at kfmb
We haven't been in touch with technical support.
Read full review of Veritas NetBackup Appliance »
Suman Jha
Manager - Backup & DR Global Infrastructure at TMF Group
The technical support is pretty good. We have reached out for Backup Exec and we have gotten the support that we needed.
Read full review of Veritas Backup Exec »
Anonymous User
IT admin
While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues, which...
Read full review of Veritas NetBackup »
Nikolay Gorbunov
Lead Engineer at a integrator
I would give technical support a rating of 8/10. They are good.
Read full review of Veritas NetBackup »
Anonymous User
Systems Administrator at a logistics company
Technical support is great.
Read full review of Veritas NetBackup »
Anonymous User
Solutions Architect at a computer software company
The customer service is good because we deal with business-critical support.
Read full review of Veritas NetBackup Appliance »
Reviewer23
IT Infrastructure Manager at Jonah Energy LLC
Our experience with tech support is mostly positive. But, we had some repeat issues and tech support was not entirely...
Read full review of Veritas NetBackup »
Anonymous User
Director Of Operations at a tech services company
Technical support is fine. In Turkey, we're able to get support quite easily.
Read full review of Veritas Alta SaaS Protection »
SunilGupta1
Director at F1 INFOTECH
Their support is good.
Read full review of Veritas Backup Exec »
Gireesan C
Senior Manager at Datamatics Global Services Limited
Veritas' technical support is okay; not remarkable. The documentation is okay as well.
Read full review of Veritas Backup Exec »
Ash Dib
Virtualization Specialist at Digikala
I have been able to learn how to use this solution on my own, without training. Where I am, in Iran, we do not have...
Read full review of Veritas Backup Exec »
Anonymous User
Business Development Manager/Consultant at a tech services company
9/10
Read full review of Veritas Enterprise Vault »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Due to sanctions, my customers are often unable to use support from the original companies. I have not had any...
Read full review of Veritas NetBackup Appliance »
Anonymous User
IT Network Analyst at a manufacturing company
I have never used technical support personally just yet. The previous administrator had to for a couple of different...
Read full review of Veritas Backup Exec »
Rowland Gcwensa
Product Brand Manager at Epsidon Technology Distribution
I work with technical support a lot whenever there are technical issues. They have been very good. Although they...
Read full review of Veritas Backup Exec »
Anonymous User
Senior Solutions Architect at a tech services company
This solution has a very good technical support department that is very responsive.
Read full review of Veritas Backup Exec »
Vuong Doan
Storage and Backup Engineer at a tech vendor
Almost all issues can be resolved by experience admins, even though some really difficult problems have to be raise...
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

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