Veritas NetBackup Appliance Reviews

Name: Veritas NetBackup Appliance
Brand: Veritas
Rating: 4.0 (51 reviews)

4.0 out of 5

51 reviews
91% willing to recommend

1,487 followers

What is Veritas NetBackup Appliance?

Veritas NetBackup Appliance is a comprehensive data protection solution that combines hardware and software into a single, integrated platform. It offers scalable storage capacity, high-performance backup and recovery, and advanced deduplication technology. With its intuitive user interface and centralized management, it simplifies data protection operations and reduces administrative overhead.

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Veritas NetBackup Appliance is the #6 ranked solution in top Deduplication Software and #16 ranked solution in best Backup and Recovery Software. PeerSpot users give Veritas NetBackup Appliance an average rating of 8.0 out of 10. Based on the analysis of the 51 most recent Veritas NetBackup Appliance reviews, the overall sentiment is positive, with a sentiment score of 6.8. (Among the lowest in the category). Veritas NetBackup Appliance is most commonly compared to Dell PowerProtect DD (Data Domain): Veritas NetBackup Appliance vs Dell PowerProtect DD (Data Domain). Veritas NetBackup Appliance is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Buyer's Guide

Veritas NetBackup Appliance

October 2024

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Helped 816,406 peers since 2012

Featured reviews

RifkanHasan

Group Assistant, General Manager of IT at CIC

Our main challenge was deciding on the right capacity for expansion, but once we settled on two NAS servers with sixteen TB, things have been smooth. We haven’t faced major challenges, just the initial capacity decisions. We got good reviews from other partners before installing it. We haven’t had much hands-on experience since it’s under warranty and we rely on 24/7 support from the service provider. We handle any errors by monitoring and notifying the provider as needed.

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Demetris Nicolaou

Manager, Computer Division at Hellenic Technical Enterprises Ltd

I'm facing challenges with Veritas support in Cyprus because the company is not directly present here. Instead, they rely on distributors like us. Getting support isn't easy; for priority one cases, a response takes around five or six days. Unfortunately, the provided answers often don't offer solutions to our problems. When dealing with technical issues, the process involves continuous discussions. Veritas instructs us to perform certain actions, we comply, and then a different person takes over the next day. The issue is that you never get to speak to the same person familiar with the problem. Engineers change daily, leading to a prolonged resolution time.

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Jayson Martin

Head IT Data Storage at a insurance company with 5,001-10,000 employees

From a depreciation point of view, the appliance has about two years left. We've got to write that out. Otherwise, replacing it will be even more expensive. We have combined Veritas NetBackup Appliance with the NetBackup Insights tool for reporting. We get a lot of value in terms of pairing the two products together. NetBackup Insights also allows us to report on other storage entities. Ransomware detection and anomaly detection in terms of malware are running through AI features. We are in the process of using 10.1 to enable that in our environment. It's not yet enabled, but the features are there. I would recommend the solution to other users. If pricing was not a problem, Veritas NetBackup Appliance is one of the better enterprise products in my opinion. Overall, I rate the solution an eight out of ten.

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Veritas NetBackup Appliance mindshare

Product category:

As of November 2024, the mindshare of Veritas NetBackup Appliance in the Deduplication Software category stands at 4.2%, down from 5.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Deduplication Software

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Valuable features of Veritas NetBackup Appliance include backup speed, ease of integration, and scalability. Users appreciate the duplication and encryption capabilities, intuitive interface, and fast recovery. The integration with VMware and support for diverse systems enhance its adaptability. It offers robust architectural hardware, strong data protection, and effective deduplication ratios. Organizations also favor its platform independence for bare-metal restores and the flexibility to handle mixed environments efficiently. Its stability and low maintenance needs are key advantages.

"NetBackup is easy to use and user-friendly."
"The Veritas NetBackup Appliance is convenient because it’s a portable device and doesn’t require a lot of additional hardware or licenses like VPN solutions."
"Veritas NetBackup Appliance fairly covers our enterprise requirements and supports all our databases and operating systems."

Room for Improvement

Veritas NetBackup Appliance needs enhancements in user-friendliness, particularly in its interface and command execution. The recovery process could be faster and simpler, with better integration for single folder recovery in VMs. Users experience challenges with installation, scalability, and licensing complexity. High pricing is a concern. Improvements are needed in cloud integration, reporting, error code clarity, and tech support. Enhancements in encryption, AI, machine learning features, and capacity planning are also desired. Pricing adjustments are important to compete effectively.

"The price could be a bit better."
"Our main challenge was deciding on the right capacity for expansion, but once we settled on two NAS servers with sixteen TB, things have been smooth."
"It's difficult to make a switch with the tool because the actual physical storage doesn't work with anything else."

ROI

Veritas NetBackup Appliance is not suitable for small environments due to its extensive features and cost. However, in large and complex enterprise environments, it has proven to provide a return on investment.

Pricing

Veritas NetBackup Appliance is perceived as expensive, often rated seven to nine out of ten for pricing. Licensing is based on capacity and storage size with options for perpetual licenses or subscriptions, typically incurring high yearly fees. While some users find pricing fair and competitive compared to alternatives like HPE Data Protector and EMC NetWorker, others consider it costly. Global contracts may offer discounted rates, but overall, users experience varied satisfaction with its pricing structure.

"The pricing for the solution's software maintenance and licensing is high."
"I rate the tool's pricing an eight out of ten."
"The product is expensive and comes with a yearly license."

Popular Use Cases

Veritas NetBackup Appliance is mainly utilized as a media server for data storage, backup, and recovery in diverse environments. It is used extensively for on-premises and private cloud deployments with Unix, Linux, and Windows systems. Many use it for business continuity, disaster recovery, and to support crucial applications, involving technologies like Oracle, VMware, and SQL, ensuring robust data protection across various sectors including banking and manufacturing.

Service and Support

Veritas NetBackup Appliance's customer service experiences vary. While some report efficient, responsive high-level support with prompt escalation, others find the standard service lacking. Critical cases can encounter extended resolution times, primarily due to support tiers and geographical differences. Customer support is generally knowledgeable and helpful, though occasionally overwhelmed, with call handling and continuity improvement needed. Language barriers also contribute to occasional communication challenges. Essential Support meetings expectations with satisfactory response times.

Deployment

Veritas NetBackup Appliance's initial setup varies in complexity based on user experience. Experienced users find it straightforward and quick, while less experienced individuals may face challenges. Some report the need for technical assistance, particularly in complex environments. Integration with applications like VMware and Oracle requires planning and can extend deployment time. Maintenance generally requires a small team. Despite some difficulties, many find setup manageable and appreciate its simplicity once familiar with the system.

Scalability

Veritas NetBackup Appliance is highly scalable, with many users praising its flexibility and capability in managing large environments and numerous servers. The Central Administration Console and tiered architecture enhance scalability despite potential challenges with cloud integration and storage expansion. Specific ratings vary, with some users noting cost implications when scaling. Users suggest the solution works well for enterprise levels, but there is a need to manage additional appliance costs for cloud scaling.

Stability

Veritas NetBackup Appliance is regarded as stable by many. Some experience excellent performance, rating its stability highly. A few face challenges, especially during certain updates, naming procedures complex. Others compare its reliability favorably to homemade installations and other solutions. Some users report no issues, even with challenging environments, suggesting it handles changes well. Though most praise its steadiness, a few stress areas needing improvement in backup recovery and upgrade processes.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Veritas NetBackup Appliance Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

13%

Government

10%

Manufacturing Company

Real Estate/Law Firm

Energy/Utilities Company

University

Educational Organization

Construction Company

Comms Service Provider

Healthcare Company

Hospitality Company

Insurance Company

Retailer

Wholesaler/Distributor

Media Company

Legal Firm

Non Profit

Transportation Company

Pharma/Biotech Company

Outsourcing Company

Logistics Company

Recreational Facilities/Services Company

Aerospace/Defense Firm

Mining And Metals Company

Engineering Company

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Learn more about Veritas NetBackup Appliance

The appliance supports a wide range of applications, databases, and operating systems, ensuring comprehensive protection for both physical and virtual environments. It also provides seamless integration with cloud storage, enabling organizations to leverage the benefits of hybrid cloud backup.

With its robust security features and built-in resiliency, the Veritas NetBackup Appliance ensures the integrity and availability of critical data, making it an ideal choice for businesses of all sizes.

Veritas NetBackup Appliance was previously known as NetBackup Appliance.