Veritas NetBackup Appliance Reviews

Veritas NetBackup is used for large enterprise customers for backup solutions.

Veritas NetBackup includes features for all kinds of enterprise applications and databases, including a RoboSoft architecture. It integrates with monitoring tools like Splunk and supports automation through Python, Shell, or Ansible. 

The solution also offers high-secured appliances and supports enterprise-class encryption algorithms.

The graphic interface is complex, especially on the management and administrative side, requiring multiple steps for configuration instead of simple clicks in the console. Improving the interface could enhance user experience.

I have been using Veritas from version three or four, and now it is on versions six, seven, eight, nine, and ten.

Veritas NetBackup is scalable and can be expanded.

Their support is good, with technical teams available 24/7. However, they first provide recommendations via email before assisting over a call, which can be considered slow compared to competitors.

Positive

The licensing model is complex compared to other vendors. It includes options like capacity-based or appliance-based, tied with hardware and software, which can feel like vendor lock-in.

Commvault, Beam, Veritas NetBackup, Rubrik, and OSE were evaluated.

I would rate the overall solution between seven and eight out of ten, and as a more refined score, it is eight to eight point five. Thus, the final rating would be eight.

The tool's most valuable feature is recovery. 

Veritas NetBackup Appliance needs to improve its security. It needs to ensure that it is 100 percent protected against cyberattacks. 

I have been working with the product for ten years. 

I rate Veritas NetBackup Appliance's stability a nine out of ten. 

I rate the tool's scalability a ten out of ten. 

I'm facing challenges with Veritas support in Cyprus because the company is not directly present here. Instead, they rely on distributors like us. Getting support isn't easy; for priority one cases, a response takes around five or six days. Unfortunately, the provided answers often don't offer solutions to our problems.

When dealing with technical issues, the process involves continuous discussions. Veritas instructs us to perform certain actions, we comply, and then a different person takes over the next day. The issue is that you never get to speak to the same person familiar with the problem. Engineers change daily, leading to a prolonged resolution time.

Neutral

The product's deployment was easy. 

I rate the tool's pricing an eight out of ten. 

My clients are enterprise businesses. We promote the product since it is the industry's safest and most robust solution. I rate it a nine out of ten. 

The solution is useful for backups. It can be used as a central backup solution.

The installation is cumbersome. There is a script that has to be updated every time. If it isn't updated, the solution does not perform the backups. The management and setup must be improved.

I have been using the solution for three to four years.

We can scale on the cloud as we wish. It will cost us additionally, though.

We have local support. We are not connected directly to Veritas’s support team.

We have deployed the product on-premises. The cloud solution is more flexible and provides more stability.

The cost depends on how we use the tool.

I would recommend the solution. If someone deals with organizations in different geographies, they might not want to use it. Overall, I rate the tool a six out of ten.

We use the solution as a backup storage.

The solution needs to take care of encryptions between client and server transactions in a much stronger way because security is a concern.

The solution could function to read the data from other tools or appliances. For example, I have other enrollment backup tools or backup plans stored elsewhere. That would be a valuable integration feature if we could read the data from those tools or plans and import it into NetBackup Appliance, that would be a valuable integration feature.

I have been using Veritas NetBackup Appliance for nine to ten years.

The product is stable. We have not faced any such problems in our environment.

I rate the solution’s stability an eight out of ten.

The solution’s scalability is good.

I rate the solution’s scalability an eight out of ten.

We had a bad experience with the NetBackup Appliance because of our local partner. When we bought it from our client's first level, we were never told it would be end-of-life within two to three years. When the application arrived, we were told that it was already out of support and could not be upgraded and that we would need to replace it.

We had a Nagato solution before, but it was too complex. So, we evaluated Veritas and found it suitable for our environment.

The initial setup is neither simple nor complicated. When you define backup policies for multiple environments in the same organization, such as a DC-DR environment with various DNS servers, the policy can be complex if you require multiple levels of backups.

The product’s pricing is high.

Veritas NetBackup Appliance pricing is based on licensing structure determined by storage size.

Overall, I rate the solution an eight out of ten.

We use it to enforce policies that require us to secure and possibly recover certain data. Essentially, we manage client information, detailing everything relevant to customers, and any data users may save that is crucial to the business.

We manage and back it up. There are instances where we request tests or resource assessments and then proceed with sign-ins.

The standout feature is its connectivity and robust support. They are easily easy to get hold of, making it convenient for us.

The challenge arose due to a space issue on my end. However, with the new product we are acquiring, it seems to address that concern.

The issue was related to disk breaks, especially when power cuts occurred. One of the disks would break, leading to a loss of functionality. It's when one of the disks becomes affected, losing its node functionality.

I have been using this solution for six years. 

The solution was mostly stable. We had issues with powers sometimes. 

There are around 500 end users using this solution. 

There might be occasional language variations, but overall, they're quite responsive. Our engineers spoke in a different English language, so language was a bit a barrier for us.

Positive

The initial setup was relatively easy for me since I took the time to learn about the tasks involved. Even when issues arose, I often resolved them without needing support, thanks to the new tools provided.

We are currently using it, and for the features we get, the pricing is justified. We bought it at a test time, and it's positioned at a midrange price now.

I would recommend it to you, considering how easy it is to use. We have experienced stability and enhanced functionality, and there's a seamless opening for cloud integration. Ensuring that your storage can be optimized in a more efficient manner.

I would give it a ten out of ten. Considering that it has evolved from the earlier Symantec Backup product.

I use the solution for MySQL databases and for some critical applications.

I think the solution is very intuitive, effective, and easy to use.

I am satisfied with what I'm getting so far in terms of usability and resilience. I can't really think of anything now that needs improvement. It's very good, and it's very easy to use and understand. I can't say anything that can be improved since I am satisfied with what I'm getting.

I think they can have a cloud version in the future. If we could have Veritas NetBackup Appliance on the cloud, then we don't need to have it always as an on-premises solution. It helps reduce the cost of maintenance in terms of cooling and footprint in the data center. Hence, if we can get the option of having it on the cloud, that'll be very good.

The support for my region could be improved.

I have been using Veritas NetBackup Appliance for two years. My company has a partnership with Veritas.

Stability-wise, I rate the solution a ten out of ten. I have faced no issues, and it is a very stable tool.

Scalability-wise, I rate the solution a ten out of ten. 

In my company, there are 700 users of the solution.

I rate the technical support a nine out of ten. The response from the support team has not always been quick, so sometimes there is a risk. However, at times, we get instant attention. I guess the problem is because of the different time zones. It takes a bit of time.

Positive

The initial setup is straightforward and simple.

My company got a consultant's help to deploy the solution.

On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine. It is a reasonably priced product.

I really don't know much about other competitors, but I can't say it's okay and way better since it's easy to use and understand.

We require five people in a team for maintenance.

I would definitely recommend the solution to those planning to use it.

I rate the overall product a ten out of ten.

We primarily use Veritas NetBackup Appliance for managing our data protection needs.

It helps in managing data protection effectively.

NetBackup is easy to use and user-friendly.

There is room for improvement, especially in tech support and pricing. The price could be a bit better.

I have ten years of experience working with Veritas NetBackup Appliance.

I would rate the stability nine out of ten.

I would rate the scalability nine out of ten.

I would rate the technical support eight out of ten.

Positive

I do not remember using a different solution before Veritas NetBackup Appliance.

The initial setup was not done in-house; we used a third party.

We used a third party for implementation, not in-house deployment.

The pricing of the solution is average.

Based on my experience, I would recommend this solution to other people.

I'd rate the solution eight out of ten.

We use the Veritas NetBackup Appliance within banking systems. We operate with an older bank in Turkey. Some of our backup administrators possess significant experience with this suite, surpassing their familiarity with other protection sheets. Our usage encompasses various components such as network configurations and PPDM.

It serves as the preferred system for backup operations across the entire CAN due to our team's extensive prior experience. This preference is attributed to its versatility in handling diverse workloads, including databases, email systems, and primary banking platforms. Additionally, all data, including backups and NetBackup metadata, is directed to the Data Domain system.

The utilization of Data Domain is crucial because of its integration with a key Veritas feature: retention lock. This feature ensures data integrity by preventing any alterations to stored data. When NetBackup interacts with Data Domain, enabling the retention lock feature ensures that neither administrators nor backup personnel can modify data stored within the system. This functionality is vital for compliance purposes and meets the requirements of auditors.

I replaced the solution with the data domain systems because we also provide managed backup servers and backup service steps. We are managing to pick up the environment with the DPS and the data domain. We integrate in Cyber Recovery Solutions.

The scalability could be improved.

I rate the solution's stability a five or six out of ten.

The solution has some limitations depending on the development environment. It is not scalable.

Two to three customers are using this solution.

The initial setup is not easy. It takes a long time because there are many components to integrate, like a backup console, media server to define each systems. If you start a project, it will take a lot of time to perform the access to backup services.

Veritas NetBackup Appliance's functionality relies on the Veritas software and the hardware. It can integrate with various storage systems like Flex apps, ensuring compatibility with diverse infrastructure setups. However, thorough testing is necessary to ensure optimal performance within the domain system.

 If you have experience with the NetBackup software before, transitioning to the appliance may involve a learning curve. However, once familiar with the software, managing the backup processes becomes more manageable.

Overall, I rate the solution a seven out of ten.