Try our new research platform with insights from 80,000+ expert users
RifkanHasan - PeerSpot reviewer
Group Assistant, General Manager of IT at a financial services firm with 10,001+ employees
Real User
Top 10
Oct 10, 2024
A Flexible, scalable and high performance solution to protect data from edge to core to cloud
Pros and Cons
  • "The Veritas NetBackup Appliance is convenient because it’s a portable device and doesn’t require a lot of additional hardware or licenses like VPN solutions."
  • "Our main challenge was deciding on the right capacity for expansion, but once we settled on two NAS servers with sixteen TB, things have been smooth."

What is our primary use case?

The appliance is mainly for our servers and file servers, and it’s very user-friendly and secure.

What is most valuable?

The Veritas NetBackup Appliance is convenient because it’s a portable device and doesn’t require a lot of additional hardware or licenses like VPN solutions.

We haven’t activated all the features yet because the service provider needs to do it. For now, we’re focusing on getting familiar with the system before activating additional features. The system notifies us if backups aren’t detected, which helps us stay on top of things. Regarding duplication, it works well with snapshots and replicated files on NAS. Compared to DPM, it’s much more efficient and doesn’t have virus attack issues.

What needs improvement?

Our main challenge was deciding on the right capacity for expansion, but once we settled on two NAS servers with sixteen TB, things have been smooth.

We haven’t faced major challenges, just the initial capacity decisions. We got good reviews from other partners before installing it. We haven’t had much hands-on experience since it’s under warranty and we rely on 24/7 support from the service provider. We handle any errors by monitoring and notifying the provider as needed.

For how long have I used the solution?

We’ve been using Veritas NetBackup Appliance for about one and a half years after switching from DPM.

Buyer's Guide
Veritas NetBackup Appliance
February 2026
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
883,760 professionals have used our research since 2012.

What other advice do I have?

The product itself is fine, but improvements could be made in the interface and some other areas. It’s new for us, so we’ll see what improvements we might need in the future.We use it for mid-range needs and have scheduled backups that happen overnight, saving us time. It’s user-friendly and provides clear notifications if something goes wrong with a backup. Overall, I’d rate the Veritas NetBackup Appliance at eight out of ten so far. We’re considering Checkpoint as a second security option but haven’t decided yet.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jayson Martin - PeerSpot reviewer
Head IT Data Storage at a insurance company with 5,001-10,000 employees
Real User
Top 5Leaderboard
Jul 30, 2024
Fairly supports all our databases and operating systems
Pros and Cons
  • "Veritas NetBackup Appliance fairly covers our enterprise requirements and supports all our databases and operating systems."
  • "It's difficult to make a switch with the tool because the actual physical storage doesn't work with anything else."

What is most valuable?

Veritas NetBackup Appliance fairly covers our enterprise requirements and supports all our databases and operating systems. We've got the latest technology, which is the fixed appliance, and we're pretty happy with it.

What needs improvement?

The pricing for the solution's software maintenance and licensing is high. It's difficult to make a switch with the tool because the actual physical storage doesn't work with anything else. It doesn't integrate with other tools.

What do I think about the scalability of the solution?

I would not recommend Veritas NetBackup Appliance for a small organization. There are other Veritas backup products, like Veritas Backup Exec, which are more suitable for smaller companies.

Which solution did I use previously and why did I switch?

The Commvault product is the closest tool to Veritas NetBackup Appliance. Some of the other solutions still lack some enterprise features.

What's my experience with pricing, setup cost, and licensing?

The pricing for the solution's software maintenance and licensing is high.

What other advice do I have?

From a depreciation point of view, the appliance has about two years left. We've got to write that out. Otherwise, replacing it will be even more expensive.

We have combined Veritas NetBackup Appliance with the NetBackup Insights tool for reporting. We get a lot of value in terms of pairing the two products together. NetBackup Insights also allows us to report on other storage entities.

Ransomware detection and anomaly detection in terms of malware are running through AI features. We are in the process of using 10.1 to enable that in our environment. It's not yet enabled, but the features are there.

I would recommend the solution to other users. If pricing was not a problem, Veritas NetBackup Appliance is one of the better enterprise products in my opinion.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veritas NetBackup Appliance
February 2026
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
883,760 professionals have used our research since 2012.
Customer Delivery Manager at a tech services company with 1,001-5,000 employees
Real User
Top 5
Jun 27, 2024
A strong solution that helps to do backup
Pros and Cons
  • "We mainly use Windows for all our operating systems. Our databases are SQL databases. For backups, we set up one master server and three process servers. Our company isn't big, so this setup works well for us. We install the Veritas NetBackup Appliance agent on all the systems that need to be backed up."
  • "Veeam has a verification action, which is good."

What is most valuable?

We mainly use Windows for all our operating systems. Our databases are SQL databases. For backups, we set up one master server and three process servers. Our company isn't big, so this setup works well for us. We install the Veritas NetBackup Appliance agent on all the systems that need to be backed up.

It's a robust solution, and it is very strong indeed. In 2020, we faced the challenge of losing the catalog. We recovered the catalog using tape, which was crucial for restoring our backups. This feature stands out to me as one of the most valuable aspects of the solution.

What needs improvement?

Veeam has a verification action, which is good. 

For how long have I used the solution?

I have been working with the product for five years. 

What do I think about the stability of the solution?

I rate Veritas NetBackup Appliance's stability an eight out of ten. 

How was the initial setup?

After installing the client and configuring network policies on the Veritas NetBackup Appliance server, I set up backup schedules and performed test backups. If the test was successful, I applied the backup schedule configuration, starting at 10 PM every night, with backups finishing by 6 AM. This setup allowed eight hours for backup. In my larger environment, we manage multiple media servers. We use a tape library and Data Domain for long-term backup retention. We noticed gaps in our security backup strategy recently, so we introduced a domain for production and disaster recovery. Each domain has one master server, one data domain, and one deployment.

The tool's deployment is easy since I have experience with it. It may prove difficult for others. It is not difficult, but integrating the applications, such as Windows, Oracle, SQL, and other applications, took more time. It required good planning to ensure everything integrated well.

What other advice do I have?

I rate the overall product an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Shiva-G - PeerSpot reviewer
Senior Manager at a computer software company with 501-1,000 employees
Real User
Top 5
Nov 22, 2024
Enhance enterprise security and automation with advanced integration features
Pros and Cons
  • "The solution offers high-secured appliances and supports enterprise-class encryption algorithms."
  • "Improving the interface could enhance user experience."
  • "The graphic interface is complex, especially on the management and administrative side, requiring multiple steps for configuration instead of simple clicks in the console."

What is our primary use case?

Veritas NetBackup is used for large enterprise customers for backup solutions.

What is most valuable?

Veritas NetBackup includes features for all kinds of enterprise applications and databases, including a RoboSoft architecture. It integrates with monitoring tools like Splunk and supports automation through Python, Shell, or Ansible

The solution also offers high-secured appliances and supports enterprise-class encryption algorithms.

What needs improvement?

The graphic interface is complex, especially on the management and administrative side, requiring multiple steps for configuration instead of simple clicks in the console. Improving the interface could enhance user experience.

For how long have I used the solution?

I have been using Veritas from version three or four, and now it is on versions six, seven, eight, nine, and ten.

What do I think about the scalability of the solution?

Veritas NetBackup is scalable and can be expanded.

How are customer service and support?

Their support is good, with technical teams available 24/7. However, they first provide recommendations via email before assisting over a call, which can be considered slow compared to competitors.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The licensing model is complex compared to other vendors. It includes options like capacity-based or appliance-based, tied with hardware and software, which can feel like vendor lock-in.

Which other solutions did I evaluate?

Commvault, Beam, Veritas NetBackup, Rubrik, and OSE were evaluated.

What other advice do I have?

I would rate the overall solution between seven and eight out of ten, and as a more refined score, it is eight to eight point five. Thus, the final rating would be eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
OmobolajiOlaloku - PeerSpot reviewer
Senior Enterprise System Engineer at a financial services firm with 5,001-10,000 employees
Real User
Top 5
Jul 6, 2023
An intuitive, effective, and easy-to-use tool
Pros and Cons
  • "I think the solution is very intuitive, effective, and easy to use."
  • "The response from the support team has not always been quick, so sometimes there is a risk."

What is our primary use case?

I use the solution for MySQL databases and for some critical applications.

What is most valuable?

I think the solution is very intuitive, effective, and easy to use.

What needs improvement?

I am satisfied with what I'm getting so far in terms of usability and resilience. I can't really think of anything now that needs improvement. It's very good, and it's very easy to use and understand. I can't say anything that can be improved since I am satisfied with what I'm getting.

I think they can have a cloud version in the future. If we could have Veritas NetBackup Appliance on the cloud, then we don't need to have it always as an on-premises solution. It helps reduce the cost of maintenance in terms of cooling and footprint in the data center. Hence, if we can get the option of having it on the cloud, that'll be very good.

The support for my region could be improved.

For how long have I used the solution?

I have been using Veritas NetBackup Appliance for two years. My company has a partnership with Veritas.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten. I have faced no issues, and it is a very stable tool.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten. 

In my company, there are 700 users of the solution.


How are customer service and support?

I rate the technical support a nine out of ten. The response from the support team has not always been quick, so sometimes there is a risk. However, at times, we get instant attention. I guess the problem is because of the different time zones. It takes a bit of time.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and simple.

What about the implementation team?

My company got a consultant's help to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine. It is a reasonably priced product.

Which other solutions did I evaluate?

I really don't know much about other competitors, but I can't say it's okay and way better since it's easy to use and understand.

What other advice do I have?

We require five people in a team for maintenance.

I would definitely recommend the solution to those planning to use it.

I rate the overall product a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Demetris Nicolaou - PeerSpot reviewer
Manager, Computer Division at a comms service provider with 51-200 employees
Reseller
Dec 12, 2023
Safest and most robust solution with good recovery features
Pros and Cons
  • "The tool's most valuable feature is recovery."
  • "Veritas NetBackup Appliance needs to improve its security. It needs to ensure that it is 100 percent protected against cyberattacks."

What is most valuable?

The tool's most valuable feature is recovery. 

What needs improvement?

Veritas NetBackup Appliance needs to improve its security. It needs to ensure that it is 100 percent protected against cyberattacks. 

For how long have I used the solution?

I have been working with the product for ten years. 

What do I think about the stability of the solution?

I rate Veritas NetBackup Appliance's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability a ten out of ten. 

How are customer service and support?

I'm facing challenges with Veritas support in Cyprus because the company is not directly present here. Instead, they rely on distributors like us. Getting support isn't easy; for priority one cases, a response takes around five or six days. Unfortunately, the provided answers often don't offer solutions to our problems.

When dealing with technical issues, the process involves continuous discussions. Veritas instructs us to perform certain actions, we comply, and then a different person takes over the next day. The issue is that you never get to speak to the same person familiar with the problem. Engineers change daily, leading to a prolonged resolution time.

How would you rate customer service and support?

Neutral

How was the initial setup?

The product's deployment was easy. 

What's my experience with pricing, setup cost, and licensing?

I rate the tool's pricing an eight out of ten. 

What other advice do I have?

My clients are enterprise businesses. We promote the product since it is the industry's safest and most robust solution. I rate it a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Mashood Atitebi - PeerSpot reviewer
Global Core Infrastructure Engineer at a manufacturing company with 10,001+ employees
Real User
Nov 6, 2023
The product is useful for backups, but its management and setup must be improved
Pros and Cons
  • "The solution is useful for backups."
  • "The installation is cumbersome."

What is most valuable?

The solution is useful for backups. It can be used as a central backup solution.

What needs improvement?

The installation is cumbersome. There is a script that has to be updated every time. If it isn't updated, the solution does not perform the backups. The management and setup must be improved.

For how long have I used the solution?

I have been using the solution for three to four years.

What do I think about the scalability of the solution?

We can scale on the cloud as we wish. It will cost us additionally, though.

How are customer service and support?

We have local support. We are not connected directly to Veritas’s support team.

How was the initial setup?

We have deployed the product on-premises. The cloud solution is more flexible and provides more stability.

What's my experience with pricing, setup cost, and licensing?

The cost depends on how we use the tool.

What other advice do I have?

I would recommend the solution. If someone deals with organizations in different geographies, they might not want to use it. Overall, I rate the tool a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SunilPanigrahi - PeerSpot reviewer
Senior Manager at a logistics company with 10,001+ employees
Real User
Top 5
Oct 27, 2023
A highly stable and scalable solution for backup storage

What is our primary use case?

We use the solution as a backup storage.

What needs improvement?

The solution needs to take care of encryptions between client and server transactions in a much stronger way because security is a concern.

The solution could function to read the data from other tools or appliances. For example, I have other enrollment backup tools or backup plans stored elsewhere. That would be a valuable integration feature if we could read the data from those tools or plans and import it into NetBackup Appliance, that would be a valuable integration feature.

For how long have I used the solution?

I have been using Veritas NetBackup Appliance for nine to ten years.

What do I think about the stability of the solution?

The product is stable. We have not faced any such problems in our environment.

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is good.

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

We had a bad experience with the NetBackup Appliance because of our local partner. When we bought it from our client's first level, we were never told it would be end-of-life within two to three years. When the application arrived, we were told that it was already out of support and could not be upgraded and that we would need to replace it.

Which solution did I use previously and why did I switch?

We had a Nagato solution before, but it was too complex. So, we evaluated Veritas and found it suitable for our environment.

How was the initial setup?

The initial setup is neither simple nor complicated. When you define backup policies for multiple environments in the same organization, such as a DC-DR environment with various DNS servers, the policy can be complex if you require multiple levels of backups.

What's my experience with pricing, setup cost, and licensing?

The product’s pricing is high.

Veritas NetBackup Appliance pricing is based on licensing structure determined by storage size.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.