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Associate67 - PeerSpot reviewer
Associate at a consultancy with 1,001-5,000 employees
Real User
Fast backup and restore, resilient and easy to manage
Pros and Cons
  • "The most valuable feature is that the backup and restoring process is very fast."
  • "We had some problems with the backup of the physical server."

What is our primary use case?

The primary use case of this solution is to manage the backup of our very large infrastructure. We have five thousand servers on virtual machines used for several applications such as Oracle database, SAP, SharePoint, and other enterprise software. 

Our experience is in the manufacturing industry. The workload includes lifecycle management, manufacture execution, and software to support the manufacturing processes.

What is most valuable?

The most valuable feature is that the backup and restoring process is very fast. It is very resilient and it is quite easy to manage. I only have an architectural perspective, but another feature is the new multi-tenant feature available on the Flex system with the Veritas 5340 Appliance. This is a very appreciated feature, and we are required to maintain segregation between tenants.

What needs improvement?

We had some problems with the backup of the physical server. With the virtual machine field, the virtual server area was very strong. We had some difficulties with the physical server, the IBM Power, and the AIX operating system. The problems were with both the server-side and the storage-side. There were also issues in doing the back up for a physical server with others, like Windows server.

This is not a very complex problem in a Virtual environment, but we are facing a Legacy infrastructure, and we had some problems with Veritas and integrating with the Legacy hardware.

The interface is very poor. Currently, they are working on implementing a new web interface that enables the multi-tenancy directly on the user. The new features that they are implementing are faster and in terms of functionalities, they cover a lot of enterprise challenges.

For how long have I used the solution?

I have been using this solution for six months.
Buyer's Guide
Veritas NetBackup Appliance
March 2025
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,388 professionals have used our research since 2012.

What do I think about the stability of the solution?

This solution is stable, and we haven't had any problems. We have experience with other back up solutions such as IBM, DOT rep-storage manager, now known as the IBM Spectrum Scale. These are quite similar in terms of stability. It is also very reliable and it's not difficult to implement or to deliver an availability solution or a disaster recovery solution.

What do I think about the scalability of the solution?

This solution is scalable. We can add a storage shelf to scale the storage capability. You can scale the master server to give you more computation of resources. The management of the infrastructure is scalable. We currently have a multi-tenancy limit where you can manage a maximum of eight tenants. If you require more than eight then you have to scale out. We have not yet been faced with this issue but there is quite a bit of mutation of this product.

We have ten users as backup administrators.

How are customer service and support?

We have a relationship with backup support. Any engagement with technical support is very easy and quick. I have had good experiences when I have been faced with any problems. I have never had to call the help desk directly or the support team. I have always gone through the account manager for a solution.

How was the initial setup?

The setup was not complex, it was straightforward. We had a delivery team very specialized in it, so it was not at all difficult. 

The deployment took about two to three weeks from the shipment of the hardware to the release of the solution in the production system. We are currently phasing another project stream in September. We were supposed to plan two weeks of activity to set up and configure the solution. I am currently the project manager of the project.

What other advice do I have?

This is an available and reliable solution, which is very good to set up for enterprise systems. We had some issues with the management of delivery where we were only provided with a technician to implement the solution, which delayed the planning of installation. However, the technician was highly qualified.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mohammad Hussain - PeerSpot reviewer
Network Administrator at KING FAHD MILITARY MEDICAL COMPLEX
Real User
Top 20
Backs up all of our servers and our in-house programs
Pros and Cons
  • "We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied."
  • "They need to make the licensing more clear. They should give all of the licensing details for the portals and be more clear. I have accidentally purchased the incorrect license because it's not clear."

What is our primary use case?

We use the on-premises model of this solution. Our primary use case of this solution is to get backups for all of our servers and backup for our in-house programs. 

What needs improvement?

The recovery backup has been problematic. 

They need to make the licensing more clear. They should give all of the licensing details for the portals and be more clear. I have accidentally purchased the incorrect license because it's not clear.

For how long have I used the solution?

I have been using Veritas for the last eight years.

What do I think about the stability of the solution?

Stability is good. We haven't had any issues when restoring backups. If you do a regular backup I would give the process a nine out of ten. But for the recovery side of this process, I would rate a four out of ten. It needs improvement. 

What do I think about the scalability of the solution?

Scalability is good. Technical support helps us with this. 

How are customer service and technical support?

We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied. 

How was the initial setup?

The initial setup was straightforward. 

What's my experience with pricing, setup cost, and licensing?

The licensing costs are approximately 150,00 Saudi Riyals. It's a costly enterprise. 

What other advice do I have?

I would rate this solution a nine out of ten. I would recommend it to somebody considering it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veritas NetBackup Appliance
March 2025
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,388 professionals have used our research since 2012.
Sensor System Engineer at a hospitality company with 501-1,000 employees
Real User
Top 20
A total backup solution with high pricing
Pros and Cons
  • "Veritas NetBackup Appliance is a total backup solution. We don't have to buy other applications to do it."
  • "The tool's pricing is expensive and could be lower."

What is most valuable?

Veritas NetBackup Appliance is a total backup solution. We don't have to buy other applications to do it. 

What needs improvement?

The tool's pricing is expensive and could be lower. 

For how long have I used the solution?

I have been using the solution for over five years. 

What do I think about the stability of the solution?

I rate the tool's stability a nine out of ten. 

What do I think about the scalability of the solution?

The product is scalable, and I rate it a seven out of ten. My company has two users for the product. 

How are customer service and support?

The solution's support is good. 

How was the initial setup?

Veritas NetBackup Appliance's deployment is easy for me. However, it will be difficult for beginners. The tool's deployment takes one week to complete. 

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing a nine out of ten. 

What other advice do I have?

I rate Veritas NetBackup Appliance an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Alejandro Padilla - PeerSpot reviewer
PreSales Engineer at Licencias OnLine
Real User
Top 5
A highly stable and easy-to-deploy solution that enables users to recover information from the appliances in the organization
Pros and Cons
  • "The product enables me to recover the information of the appliances in the organization."
  • "The product must improve its recovery features."

What is our primary use case?

I use the solution for my organization.

What is most valuable?

The product enables me to recover the information of the appliances in the organization.

What needs improvement?

The product must improve its recovery features. It must also improve the use cases of the product.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a seven out of ten.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing could be better. Renewing subscriptions for appliance support is costly.

Which other solutions did I evaluate?

ExaGrid provides more features than NetBackup Appliance.

What other advice do I have?

The scalability of the appliance is good, but it can be better. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Operations Manager at a tech services company with 10,001+ employees
Real User
Top 5Leaderboard
Good backup coverage, but the licensing is complex and it needs to better integrate with other solutions
Pros and Cons
  • "We have good data backup coverage."
  • "This solution has to have better integration with the cloud, as well as with other solutions such as Business Intelligence products."

What is our primary use case?

Over the past seven years, we have been using this backup solution. However, over the past year, we have begun to integrate Commvault, and have stopped worrying about upgrades for Veritas.

We are using an on-premises deployment and it has been used for our data center. We have various operating systems including Solaris, Windows, and Linux. Our databases include Oracle, MySQL, MongoDB, and Informix. We also have virtualization. This solution is responsible for everything in the data center.

What is most valuable?

We have good data backup coverage.

What needs improvement?

This solution has to have better integration with the cloud, as well as with other solutions such as Business Intelligence products.

They need to simplify the backup licensing model, as it is really complex at the moment. We are having problems with them because of the licensing, and this is why we are changing solutions.

It is not easy to manage the environment, and you need the expertise to do it.

The backup catalog is very complex and takes a lot of space compared to other vendors. There is an important need for a better catalog management system.

For how long have I used the solution?

We have been using this solution for approximately seven years.

What do I think about the stability of the solution?

We have 99.9% completion of the backups.

At one point during our migration, we experienced a loss of all of our backups. It took approximately one week to restore all of them.

What do I think about the scalability of the solution?

This solution is able to scale within an environment without a problem.

We back up more than two thousand servers.

How are customer service and technical support?

Technical support for this solution is good, as long as you are paying for the high-level support. Otherwise, you will be dealing with somebody responsible for supporting many different products.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one. We have used different versions of this solution over the past seven years, and we are now moving everything over to Commvault because they have a simple licensing model.

How was the initial setup?

The initial setup of this solution is not simple. It is complex, and you really need a professional technician to assist. In the end, however, you have a really stable solution.

The deployment took place over time, where we have been improving things over the years.

We have perhaps twenty administrators and operators who manage this solution. It is not used by the end-users.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is very high compared to other solutions.

What other advice do I have?

This is a really good technology, but they are missing some key, important features.

The biggest lesson that I have learned from using this solution is that there is always something that can be improved.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Storage Engineer at a insurance company with 1,001-5,000 employees
Real User
A very stable product with easy integration
Pros and Cons
  • "Compared to a homemade installation, this appliance is very stable."
  • "The scalability isn't great. Every time you want to add storage, you can't just add a little bit, you need to add a lot."

How has it helped my organization?

For example, in the past, we had to upgrade the operating system and then the software, but now we have everything bundled so that there is one upgrade for everything, which is a great improvement for us in management. It saves us time.

What is most valuable?

The features that are most valuable are the ease of integration in deployment and updates. Everything is packaged when you do the upgrade, so it's quite easy to manage. 

What needs improvement?

The price could be improved.

Also, sometimes when you have multiple appliances, you have to physically manage them one by one. It's okay if you have a few, but when you have ten or more, it's a bit annoying and takes more people/time to handle the management.

The scalability isn't great. Every time you want to add storage, you can't just add a little bit, you need to add a lot.

In a future release, they should make it NetApp storage, that's something there on the roadmap that's not available now.

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

Compared to a homemade installation, this appliance is very stable.

What do I think about the scalability of the solution?

The solution is not very scalable because when you want to add storage you need to add a lot of storage. You cannot just add a few discs. Every time you add storage, you must add a huge amount of storage. In the future, we do plan to add some appliances, so we will increase the usage and replace some old appliances with new ones.

How are customer service and technical support?

For specific appliances, support is very good.

Which solution did I use previously and why did I switch?

The past four years we have used dedicated appliances. Before that, we were using homemade servers.

How was the initial setup?

The initial setup was straightforward. I found it very quick and easy. For maintenance, we just need two people.

What other advice do I have?

We're using the on-premises deployment model.

I would recommend others to consider the solution if they're using a lot of workloads. It's a really good product.  However, if you have only a small workload, it's a huge fixture for nothing. 

I would rate this solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1805982 - PeerSpot reviewer
Solution architect at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Ensures data integrity by preventing any alterations to stored data.
Pros and Cons
  • "The utilization of Data Domain is crucial because of its integration with a key Veritas feature: retention lock. This feature ensures data integrity by preventing any alterations to stored data. When NetBackup interacts with Data Domain, enabling the retention lock feature ensures that neither administrators nor backup personnel can modify data stored within the system. This functionality is vital for compliance purposes and meets the requirements of auditors."
  • "The scalability could be improved."

What is our primary use case?

We use the Veritas NetBackup Appliance within banking systems. We operate with an older bank in Turkey. Some of our backup administrators possess significant experience with this suite, surpassing their familiarity with other protection sheets. Our usage encompasses various components such as network configurations and PPDM.

It serves as the preferred system for backup operations across the entire CAN due to our team's extensive prior experience. This preference is attributed to its versatility in handling diverse workloads, including databases, email systems, and primary banking platforms. Additionally, all data, including backups and NetBackup metadata, is directed to the Data Domain system.

The utilization of Data Domain is crucial because of its integration with a key Veritas feature: retention lock. This feature ensures data integrity by preventing any alterations to stored data. When NetBackup interacts with Data Domain, enabling the retention lock feature ensures that neither administrators nor backup personnel can modify data stored within the system. This functionality is vital for compliance purposes and meets the requirements of auditors.

What is most valuable?

I replaced the solution with the data domain systems because we also provide managed backup servers and backup service steps. We are managing to pick up the environment with the DPS and the data domain. We integrate in Cyber Recovery Solutions.

What needs improvement?

The scalability could be improved.

For how long have I used the solution?


What do I think about the stability of the solution?

I rate the solution's stability a five or six out of ten.

What do I think about the scalability of the solution?

The solution has some limitations depending on the development environment. It is not scalable.

Two to three customers are using this solution.

How was the initial setup?

The initial setup is not easy. It takes a long time because there are many components to integrate, like a backup console, media server to define each systems. If you start a project, it will take a lot of time to perform the access to backup services.

What other advice do I have?

Veritas NetBackup Appliance's functionality relies on the Veritas software and the hardware. It can integrate with various storage systems like Flex apps, ensuring compatibility with diverse infrastructure setups. However, thorough testing is necessary to ensure optimal performance within the domain system.

 If you have experience with the NetBackup software before, transitioning to the appliance may involve a learning curve. However, once familiar with the software, managing the backup processes becomes more manageable.

Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Senior Software Engineer at a manufacturing company with 10,001+ employees
Real User
Reliable, plenty of features, and scalable
Pros and Cons
  • "There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well."

    What is most valuable?

    There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well.

    For how long have I used the solution?

    I have used Veritas NetBackup Appliance within the last 12 months.

    What do I think about the stability of the solution?

    Veritas NetBackup Appliance is stable.

    What do I think about the scalability of the solution?

    I have found Veritas NetBackup Appliance to be scalable.

    How are customer service and support?

    They provide a good level of support.

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    This solution is expensive.

    What other advice do I have?

    The main difference between Veritas Netbackup and NetBackup Appliance is the NetBackup Appliance provides the built-up system. They have one operating system and they have their own storage in the network of the appliances. We can use our external storage. For example, we can use our storage from Dell, IBM, any other vendor. These are the main differences, with Appliances, everything is in-built.

    I would recommend this solution to others.

    I rate Veritas NetBackup Appliance an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Buyer's Guide
    Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
    Buyer's Guide
    Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.