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it_user713355 - PeerSpot reviewer
CEO at BhPart
Real User
A speedy backup solution for physical and virtual servers
Pros and Cons
  • "Installing this solution is very simple and takes perhaps five or ten minutes."
  • "I would like the ability to recover a single folder within the backup of a virtual machine."

What is our primary use case?

This solution is for backup and recovery in physical and virtual environments, in data centers or server rooms. We are a solution provider company, and I recommend this product for clients and projects with these needs.

The majority of our deployments are either on-premise or private cloud.

How has it helped my organization?

Our clients are able to back up their physical and virtual machines, seated on one of many storage devices from Sun, EMC, HP, IBM, etc.

What is most valuable?

The most valuable feature of this solution is the backup speed. The traffic made up of backup data is not passed on the slow networks. Rather, it is delivered directly from the network storage solutions.

I offer another feature to my customers, called the Backup Aerial network (BAN). This separates the heavy backup traffic from the service traffic. I use a dedicated data switch or network port to separate the lighter traffic from services such as Exchange, Skype, Active Directory, DNS, etc. 

What needs improvement?

I would like the ability to recover a single folder within the backup of a virtual machine. As it is now, if I want to retrieve a single folder then I need to first recover the entire VM and then copy that one folder. This takes longer than it should for this operation.

The price of this solution should be lowered by ten or fifteen percent. This would help to compete in an environment where people and companies share licenses, effectively lowering their price. I estimate that our sales would increase by fifty percent if the prices were lowered.

Buyer's Guide
Veritas NetBackup Appliance
December 2024
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
830,455 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for about ten years.

What do I think about the stability of the solution?

This solution is not as stable as Veeam. When it crashes and you want to cover, it is a complicated procedure.

What do I think about the scalability of the solution?

This is a very scalable solution. We have deployed this product for very big solutions. The Central Administration Console helps to make Veritas more scalable than competitors such as Veeam. 

How was the initial setup?

Installing this solution is very simple and takes perhaps five or ten minutes. It takes a little longer to purchase the license and register the product.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Delivery Manager - IMS & Cloud at Coforge Growth Agency
Real User
Great duplication encryption
Pros and Cons
  • "NetBackup Appliance's most valuable feature is the duplication encryption standard feature."
  • "NetBackup Appliance's pricing is reasonable, but it could be lower."

What is our primary use case?

I mainly use NetBackup Appliance for daily routine backup.

What is most valuable?

NetBackup Appliance's most valuable feature is the duplication encryption standard feature. Its interface is also intuitive and easy to use.

For how long have I used the solution?

I've been working with Veritas NetBackup Appliance for three years.

What do I think about the stability of the solution?

NetBackup Appliance is stable.

What do I think about the scalability of the solution?

NetBackup Appliance is scalable.

How are customer service and support?

Veritas' technical support is good.

How was the initial setup?

The initial setup was easy, and it took a couple of days to onboard all my private cloud work resources that needed to be backed up. 

What's my experience with pricing, setup cost, and licensing?

NetBackup Appliance's pricing is reasonable, but it could be lower.

What other advice do I have?

If you're considering implementing NetBackup Appliance, initial capacity sizing will save you a lot of hassle. I would give NetBackup Appliance a rating of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veritas NetBackup Appliance
December 2024
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
830,455 professionals have used our research since 2012.
Senior Software Engineer at a manufacturing company with 10,001+ employees
Real User
Reliable, plenty of features, and scalable
Pros and Cons
  • "There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well."

    What is most valuable?

    There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well.

    For how long have I used the solution?

    I have used Veritas NetBackup Appliance within the last 12 months.

    What do I think about the stability of the solution?

    Veritas NetBackup Appliance is stable.

    What do I think about the scalability of the solution?

    I have found Veritas NetBackup Appliance to be scalable.

    How are customer service and support?

    They provide a good level of support.

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    This solution is expensive.

    What other advice do I have?

    The main difference between Veritas Netbackup and NetBackup Appliance is the NetBackup Appliance provides the built-up system. They have one operating system and they have their own storage in the network of the appliances. We can use our external storage. For example, we can use our storage from Dell, IBM, any other vendor. These are the main differences, with Appliances, everything is in-built.

    I would recommend this solution to others.

    I rate Veritas NetBackup Appliance an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Software Developer at BOLDATA SYSTEMS LTD
    Real User
    Fairly priced with an easy initial setup and good stability
    Pros and Cons
    • "We find the pricing is reasonable."
    • "The monitoring could be a bit better."

    What is our primary use case?

    The solution is primarily used for business continuity. We use it for backups.

    What is most valuable?

    The backup capabilities are very good.

    We find the ability to allow for business continuity to be very helpful. Our systems are not very stable, where we come from here in Kenya. There can be serious problems very often. There are many incidents and businesses can just collapse. The peace of mind of having a backup on hand is critical.

    The initial setup is very simple.

    The solution is stable. 

    The product is quite scalable. 

    Technical support is very good.

    We find the pricing is reasonable. 

    What needs improvement?

    I'm not sure if I have seen any area that needs improvement. I'm not overly technical, and I personally haven't had any real issues. 

    The monitoring could be a bit better.

    For how long have I used the solution?

    I've used the solution for about a year or so. 

    What do I think about the stability of the solution?

    The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

    What do I think about the scalability of the solution?

    The solution is mature and very scalable. It's not a problem to expand. 

    How are customer service and technical support?

    As an established brand, Veritas has a very good technical support team. We are quite pleased with the level of service provided. They are helpful and supportive. The staff is knowledgeable. 

    How was the initial setup?

    It's my understanding that the initial setup is straightforward. I have not seen anything about the solution that would make the process overly complex.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is fair. It's not overly expensive. 

    What other advice do I have?

    At the moment, I don't have any relationship with the company, however, I would like to be a reseller and implementer.

    I mainly handle consultancy on business continuity. I look at products to propose to my customers on business continuity, storage, and backups.

    I'd rate the solution at a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Sensor System Engineer at a hospitality company with 501-1,000 employees
    Real User
    Top 20
    A total backup solution with high pricing
    Pros and Cons
    • "Veritas NetBackup Appliance is a total backup solution. We don't have to buy other applications to do it."
    • "The tool's pricing is expensive and could be lower."

    What is most valuable?

    Veritas NetBackup Appliance is a total backup solution. We don't have to buy other applications to do it. 

    What needs improvement?

    The tool's pricing is expensive and could be lower. 

    For how long have I used the solution?

    I have been using the solution for over five years. 

    What do I think about the stability of the solution?

    I rate the tool's stability a nine out of ten. 

    What do I think about the scalability of the solution?

    The product is scalable, and I rate it a seven out of ten. My company has two users for the product. 

    How are customer service and support?

    The solution's support is good. 

    How was the initial setup?

    Veritas NetBackup Appliance's deployment is easy for me. However, it will be difficult for beginners. The tool's deployment takes one week to complete. 

    What's my experience with pricing, setup cost, and licensing?

    I rate the solution's pricing a nine out of ten. 

    What other advice do I have?

    I rate Veritas NetBackup Appliance an eight out of ten. 

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Alejandro Padilla - PeerSpot reviewer
    PreSales Engineer at Licencias OnLine
    Real User
    Top 5
    A highly stable and easy-to-deploy solution that enables users to recover information from the appliances in the organization
    Pros and Cons
    • "The product enables me to recover the information of the appliances in the organization."
    • "The product must improve its recovery features."

    What is our primary use case?

    I use the solution for my organization.

    What is most valuable?

    The product enables me to recover the information of the appliances in the organization.

    What needs improvement?

    The product must improve its recovery features. It must also improve the use cases of the product.

    For how long have I used the solution?

    I have been using the solution for two years.

    What do I think about the stability of the solution?

    I rate the tool’s stability a nine out of ten.

    What do I think about the scalability of the solution?

    I rate the tool’s scalability a seven out of ten.

    How was the initial setup?

    The initial setup was straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The pricing could be better. Renewing subscriptions for appliance support is costly.

    Which other solutions did I evaluate?

    ExaGrid provides more features than NetBackup Appliance.

    What other advice do I have?

    The scalability of the appliance is good, but it can be better. Overall, I rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Backup and Storage Specialist at a sports company with 501-1,000 employees
    Real User
    Great deduplication and robust hardware, but quite technical to operate
    Pros and Cons
    • "I can confidently say that I have managed more than 30 or 50 appliances over different time periods, and yet I never had a single hardware failure."
    • "In terms of implementing the solution, it's quite technical. You need to be knowledgable in order to pull off a successful deployment."

    What is most valuable?

    The deduplication that is on this solution is its most valuable aspect. It's very robust. 

    Overall, how the operating system is tuned is perfect.

    The hardware on offer has no parallel. I would say that it has been more than eight years now, and in all that time, I haven't had a single hard disk failure or even hardware failure on this appliance. It's in excellent condition and works perfectly.

    I can confidently say that I have managed more than 30 or 50 appliances over different time periods, and yet I never had a single hardware failure.

    What needs improvement?

    It is a very robust and very good product from the appliance point of view, as well as the software point of view, however, you need to have a certain level of skills in order to operate it properly. You need to be experienced at a certain level to easily manage everything. In that sense, it's not straightforward.

    It's very difficult, for example, if you need to analyze the logs. If you don't know what you're doing, if you're not very experienced, you will find it very difficult to do things yourself. It's an enterprise-level solution, after all, and it has a lot of things to do. That might be the reason why it is like this. It's not for entry-level people.

    In terms of implementing the solution, it's quite technical. You need to be knowledgable in order to pull off a successful deployment.

    For how long have I used the solution?

    We've been using the solution since about 2011. It's been almost a decade.

    What do I think about the stability of the solution?

    I would say that it is very stable. Obviously, I had faced a lot of issues. I can't say that it is an issueless solution, however, it is very stable. You can rely on it.

    Basically, I never go with the latest version. I tend to go with N minus one - one version below. That way, if there are any issues with the latest version, I'll just give time. I wait at least six months for the vendor to sort everything out before I implement it into our production environment. At that point, I would say that it is very stable. Most of the time, the issue might not be on the solution or on the appliance side. It might be on the client-side. 

    What do I think about the scalability of the solution?

    In terms of scalability, you can scale it up. You just need to buy the hardware. That's the only constraint. You need to buy an appliance and just add it. Basically, as long as you have the appliance or hardware, it's very easy to scale out.

    How are customer service and technical support?

    I've had vast experience with technical support.

    Most of the time, I'm pretty happy with their support. I would say that there were a few instances where I was not satisfied with the support that I received, however, overall, I would say that at least 70 to 80% of the time I am quite happy with the support.

    Which solution did I use previously and why did I switch?

    I've worked with many different solutions. A lot of them are at the top of the industry. However, I prefer NetBackup above the others.

    How was the initial setup?

    If you know what you're doing, it's a very easy initial setup. First-timers always find it difficult. That said, if you're using a GUI, it's very straightforward. You can just photo screen. However, if you're an experienced user, you'ld probably prefer to do it on the command line, for which you need to know what you're doing. 

    What other advice do I have?

    We're not using the latest version of the solution. We're using N minus one.

    As an enterprise-level solution, you may need a bigger team to manage it, depending on your organization's size. We need a big team. Basically, it depends on the size of the solution. In the past 10 years, I've worked in different companies. At one time, we had around 10 appliances, and we had multiple people managing everything. 

    One guy alone will not be able to manage it, though it depends on the sizing. Basically, if you know there is a good guy who knows the in and out of an appliance, if it is one appliance and depending on how many machines we are backing up, he might be okay. There are lot of factors that have to be considered when building a team that can handle it.

    My advice to other would be, if your environment is big enough, to be aware that your biggest major expense is the on-premise solution. Even though we have top cloud solutions, if you're on-premise, if the infrastructure is on-premise and it's a large enough infrastructure, and if you have a good team to manage, the best, the most dependable solution would be NetBackup. That's considering all the other big players. I'm talking about the enterprise level, where we need to manage more than 200, 300 machines, or 300 VMs, or 300 servers, and then you need to protect these machines.

    Based on the options that we have, and based on the enterprise solutions that are in the market, there are maybe five to 10 big players. Out of that, I would say that NetBackup would rank either first or second. I have personal experience with some of the other products too, or I have reviewed most of them basically.

    Based on my experience, even though I had multiple choices or options to move out of NetBackup, after reviewing everything, I went back to NetBackup or I decided, okay, fine, I'll renew NetBackup. 

    Overall, I'd rate the solution at seven out of ten. There are lots of things that can be done from the administrative point of view that, if accomplished, would rank them higher.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    IT Operations Manager at a tech services company with 10,001+ employees
    Real User
    Top 5Leaderboard
    Good backup coverage, but the licensing is complex and it needs to better integrate with other solutions
    Pros and Cons
    • "We have good data backup coverage."
    • "This solution has to have better integration with the cloud, as well as with other solutions such as Business Intelligence products."

    What is our primary use case?

    Over the past seven years, we have been using this backup solution. However, over the past year, we have begun to integrate Commvault, and have stopped worrying about upgrades for Veritas.

    We are using an on-premises deployment and it has been used for our data center. We have various operating systems including Solaris, Windows, and Linux. Our databases include Oracle, MySQL, MongoDB, and Informix. We also have virtualization. This solution is responsible for everything in the data center.

    What is most valuable?

    We have good data backup coverage.

    What needs improvement?

    This solution has to have better integration with the cloud, as well as with other solutions such as Business Intelligence products.

    They need to simplify the backup licensing model, as it is really complex at the moment. We are having problems with them because of the licensing, and this is why we are changing solutions.

    It is not easy to manage the environment, and you need the expertise to do it.

    The backup catalog is very complex and takes a lot of space compared to other vendors. There is an important need for a better catalog management system.

    For how long have I used the solution?

    We have been using this solution for approximately seven years.

    What do I think about the stability of the solution?

    We have 99.9% completion of the backups.

    At one point during our migration, we experienced a loss of all of our backups. It took approximately one week to restore all of them.

    What do I think about the scalability of the solution?

    This solution is able to scale within an environment without a problem.

    We back up more than two thousand servers.

    How are customer service and technical support?

    Technical support for this solution is good, as long as you are paying for the high-level support. Otherwise, you will be dealing with somebody responsible for supporting many different products.

    Which solution did I use previously and why did I switch?

    We did not use another solution prior to this one. We have used different versions of this solution over the past seven years, and we are now moving everything over to Commvault because they have a simple licensing model.

    How was the initial setup?

    The initial setup of this solution is not simple. It is complex, and you really need a professional technician to assist. In the end, however, you have a really stable solution.

    The deployment took place over time, where we have been improving things over the years.

    We have perhaps twenty administrators and operators who manage this solution. It is not used by the end-users.

    What's my experience with pricing, setup cost, and licensing?

    The price of this solution is very high compared to other solutions.

    What other advice do I have?

    This is a really good technology, but they are missing some key, important features.

    The biggest lesson that I have learned from using this solution is that there is always something that can be improved.

    I would rate this solution a seven out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
    Buyer's Guide
    Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.