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Director of the Enterprise Department at a tech services company with 51-200 employees
Real User
A flexible solution that performs well in hybrid and mixed environments
Pros and Cons
  • "The most valuable feature of this solution is that it can be used in many different kinds of systems."
  • "Technical support for this solution needs to be improved."

What is our primary use case?

We are a solution provider and we assist our customers with products from many vendors. This is a solution that we have provided to several customers who are currently using it.

All of our customers use an on-premises deployment model in a variety of environments made up of both Windows and Linux machines.

What is most valuable?

The most valuable feature of this solution is that it can be used in many different kinds of systems. Our customers sometimes have mixed environments with different operating systems and storage from different vendors, and it is easier for them to use only one tool.

What needs improvement?

The price of this solution could be improved.

Technical support for this solution needs to be improved. We have some critical problems that have not yet been resolved, and everyone is nervous.

Depending on the environment, some of the tools have problems.

In the next release of this solution, I would like to see more support for more virtual devices.

For how long have I used the solution?

Our customers have been using this solution for several years.
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Veritas NetBackup Appliance
December 2024
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What do I think about the stability of the solution?

I would say that the stability of this solution is good.

What do I think about the scalability of the solution?

Our environment includes more than one thousand systems.

How are customer service and support?

Technical support is something that needs improvement.

How was the initial setup?

The initial setup of this solution is very difficult because we have a complex environment. With more than one thousand systems, the migration of the systems is not easy.

What's my experience with pricing, setup cost, and licensing?

The licensing costs for this solution are very high.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1402401 - PeerSpot reviewer
Lead Technical Architect/Consultant at a tech services company with 51-200 employees
Real User
Our experience matches the popular reports that this is one of the top three backup solutions
Pros and Cons
  • "It has been our go-to product for backup."
  • "The desirability of appliance solutions is dwindling in the marketplace."

What is our primary use case?

We do not have a dedicated NetBackup Appliance.  Instead, we deploy through VMware.

We are actually in the process of migrating everything to the cloud and we are trying to bring our on-premises exposure down to zero. We have yet to see where we will end up with that effort.  

Our primary use of NetBackup is for backups. But there are all different types of data that are less critical in the backup requirements in any organization. We use Vertias for on-premises data backup. Gradually, we will have more need for cloud data backup.  

We are looking into appliances for running things on the Docker Container. If we do not have a large number of servers and MSDP (Multicast Source Discovery Protocol), basically we can use service tools or fixed appliances that will allow offloading or streamlining our backup solutions.  

Most organizations are going to the cloud. The on-premises backup solution is not very interesting anymore.  

What is most valuable?

In our legacy system, Veritas was the number one product for us in many ways to fill our backup requirements. If you have got something like IBM mainframes, for example, then you want to definitely use a Veritas type solution. It has been our go-to product for on-premises backup.  

What needs improvement?

If you have got a NetBackup Appliance, then you have many options. For example, you can do LTR (Long Term Retention) busted out to the cloud. If you have got longtime retentions then you can do that as an option.  

When you use appliances then you need to make the investment. They do not give it to you cheaply. So, this investment is an RTO (Recovery Time Objective). People who would like not to have this as their objective prefer to go for more of an on-demand solution, like the cloud. Most of the organizations I see are going to the cloud and they escape the physical architecture to minimize investment in their local data center as much as possible.  

So we, in turn, are currently using the VMware on an appliance, but we are planning to go through the process of decommissioning as much hardware as possible for our solutions. We would like to do that as quickly as possible.  

What do I think about the scalability of the solution?

We have got sufficient backup windows to complete proper backup points. That is not a critical issue for us.  

Scalability is about having the data volume metrics and backup windows available to complete the process. So you need to have sufficient backup windows compared to your volume metrics. Other scalability issues may come into play when you want to just recover with a given RTO (Recovery Time Objective). But it is very uncommon in reality that you will recover from the backup. In the last three years, there was not a single case of recovery from backup. The backup and recovery end up being more for legal obligations than for reality.  

What about the implementation team?

We did our own VMware-based deployment.  

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Veritas NetBackup Appliance well. Going from our experience and the popular reports, it is one of the top three backup solutions. But the higher ranking is also based on being an appliance and that is not a growing part of the market.  

The product itself, I think, would be nine-out-of-ten. But the future market for the product will dwindle.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veritas NetBackup Appliance
December 2024
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
830,455 professionals have used our research since 2012.
Senior Infrastructure Consultant at FORUM INTERNATIONAL
Real User
Easy to administer, good technical support, and stable
Pros and Cons
  • "This is a good backup interconversion solution because all the masters and the targets backups are on the same system. It is easy to administrate for a single point of access for clients."
  • "The solution could improve by providing more integration and security."

What is our primary use case?

We use Veritas NetBackup Appliance for backing up data for many environments, such as system backups.

What is most valuable?

This is a good backup interconversion solution because all the masters and the targets backups are on the same system. It is easy to administrate for a single point of access for clients. 

What needs improvement?

The solution could improve by providing more integration and security.

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

The solution is stable and performs well.

What do I think about the scalability of the solution?

We have approximately five customers using this solution.

How are customer service and technical support?

The technical support is good. They have been responsive.

How was the initial setup?

The installation is easy and took approximately one week.

What about the implementation team?

We did the implementation ourselves with two engineers and one project manager.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution.

What other advice do I have?

I would recommend this solution.

I rate Veritas NetBackup Appliance an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
General Manager at curetech
Real User
A stable solution with professional technical support, but it is too expensive
Pros and Cons
  • "NetBackup is based on really good architectural hardware, and Veritas has the best backup and replication technology in the world."
  • "The price needs to be improved because it is really expensive."

How has it helped my organization?

We have heard from many of our customers that they are very satisfied with NetBackup. Also, our technical engineer is very satisfied with the options and with the flexibility of the system, as it can be integrated into many hardware and software technologies.

What is most valuable?

NetBackup is based on really good architectural hardware, and Veritas has the best backup and replication technology in the world.

What needs improvement?

The price needs to be improved because it is really expensive.

For how long have I used the solution?

I have been working with Veritas NetBackup Appliance for approximately four years.

What do I think about the stability of the solution?

We have not had any problems with stability.

What do I think about the scalability of the solution?

There are between 40 and 50 users.

How are customer service and technical support?

The technical support is good. The team in Morocco are very professional and they help us every time, with no problem.  

Which solution did I use previously and why did I switch?

I would also recommend using Nakivo because it is a competitive product. It handles replication well.

However, if the customer wants an appliance then I recommend Veritas because it is more stable and more efficient.

What other advice do I have?

In summary, this is a good product but it is very expensive.

I would rate this solution a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1040133 - PeerSpot reviewer
System & Backup Engineer at a tech services company with 201-500 employees
MSP
Useful duplication, feature rich, and reliable
Pros and Cons
  • "The most valuable feature of Veritas NetBackup Appliance is duplication and covers many applications."
  • "Veritas NetBackup Appliance could improve the configuration, it could be more user-friendly."

What is our primary use case?

Veritas NetBackup Appliance can be used for clients to back up their data for relocation to another site.

What is most valuable?

The most valuable feature of Veritas NetBackup Appliance is duplication and covers many applications.

What needs improvement?

Veritas NetBackup Appliance could improve the configuration, it could be more user-friendly.

For how long have I used the solution?

I have been using Veritas NetBackup Appliance for approximately 17 years.

What do I think about the stability of the solution?

Veritas NetBackup Appliance is a stable solution.

What do I think about the scalability of the solution?

The scalability of Veritas NetBackup Appliance is good.

How was the initial setup?

The setup of Veritas NetBackup Appliance could be made easier.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive. They should lower the price.

What other advice do I have?

My advice to others is they should try the solution out and they will see the difference.

We did not have any problems with the maintenance of the solution.

I rate Veritas NetBackup Appliance an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1439361 - PeerSpot reviewer
Presales Engineer at a tech services company with 51-200 employees
Reseller
Leaderboard
Easy to use, performs well, stable, and the support is good
Pros and Cons
  • "It is easy to use and the performance is good."
  • "It could be better integrated with other platforms."

What is our primary use case?

We use Veritas NetBackup Appliance to implement backup solutions.

What is most valuable?

It is easy to use and the performance is good.

What needs improvement?

I would like to see it integrate with SaaS, and with appliances in the cloud. It could be better integrated with other platforms.

For how long have I used the solution?

I have been selling Veritas NetBackup Appliance for one year.

What do I think about the stability of the solution?

Veritas NetBackup Appliance is a stable solution.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

I was not involved in the initial setup.

Our system engineers maintain this solution.

What's my experience with pricing, setup cost, and licensing?

Licensing is priced per capacity. The licenses are purchased on appliances with the capacity they require.

License fees are paid yearly.

What other advice do I have?

I would recommend this solution to others.

I would rate Veritas NetBackup Appliance a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Ahmed Handal - PeerSpot reviewer
Oracle Technology Manager at MOPCO
Real User
Top 10
Enhanced data retention and recovery with robust backup features
Pros and Cons
  • "The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications."
  • "One area needing improvement is to facilitate Oracle database restores using the GUI on the NetBackup Appliance."
  • "I contacted their support once, and the process was slow, which discouraged further contact."

What is our primary use case?

Our primary use case involves basic use cases that include performing backups and restoring backups when necessary. 

Additionally, the Oracle agent for databases and Oracle RAC support is significant for taking backups and application cloning.

What is most valuable?

The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. 

NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. 

It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

What needs improvement?

One area needing improvement is to facilitate Oracle database restores using the GUI on the NetBackup Appliance. Having a wizard to streamline the process would be a great feature.

For how long have I used the solution?

I have been working with Veritas NetBackup Appliance for almost six years.

What do I think about the stability of the solution?

The solution is noted for its stability. I am satisfied with its performance and would rate it ten out of ten for stability.

What do I think about the scalability of the solution?

We have not tested the scalability feature extensively as we have only one backup appliance in use.

How are customer service and support?

I contacted their support once, and the process was slow, which discouraged further contact. I rate the support five out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Before joining my current company, I used Backup Exec for ten years. I switched to NetBackup Appliance after moving to another company.

How was the initial setup?

The initial setup is not easy. While the setup process is straightforward, configuring it to work with the media center and making it operational requires a lot of effort and work.

What about the implementation team?

We deployed the software with one senior engineer and one junior engineer.

What's my experience with pricing, setup cost, and licensing?

NetBackup Appliance is expensive, yet not excessively when compared to its features and capabilities. It's more costly than Commvault, which offers similar features at 70% of the price.

What other advice do I have?

Veritas should be more transparent with its customers, especially following recent acquisitions. It needs to provide a clear roadmap for its products and assure customers about support and future updates. 

I rate NetBackup Appliance eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.