Veritas NetBackup Appliance Reviews

We use the solution for backup and disaster recovery.

The tool is easy to use, stable, and performs well, but it depends on the environment where it is deployed. It is leaning more toward huge enterprises where it is positioned. It needs to be as easy as others but addresses more complex requirements.

More licensing options could be introduced to the software. It is currently based on capacity only. Compared to competitors, it is difficult to position it economically everywhere. From the usability point of view, they are making many improvements on new interfaces, the SaaS offering, etc.

I have been using Veritas NetBackup Appliance since its launch date and tested it for over 20 years.

The product is stable. We recommend it to large enterprises because of its stability.

The solution’s scalability is good. We have around ten customers using this tool.

The customer service is good because we deal with business-critical support.

The product is expensive and comes with a yearly license.

Technically, I rate the solution a nine out of ten.

Overall, I rate the solution a seven or eight out of ten.

We use Veritas NetBackup Appliance to backup virtual machines from VMware and Oracle Databases. 

The policy-based backup feature is very helpful. We don't really use many other features, but we're looking to use more.

The reporting feature can be improved. At the moment, we can't acquire the exact information we need from NetBackup. We're looking to improve it on the new system. If I were to look at it performance-wise or storage-wise, it's really complicated to see what's going on. I heard that there's an additional software for that problem, but I didn't really examine it.

We've been using Veritas NetBackup Appliance for about four years.

Veritas NetBackup Appliance is fairly stable. There were one or two errors in one backup, and we don't know what caused it. Overall, it's been a good experience.

Scalability is very good. 

I think they're helping us as much as possible, but they're just saying the problem is with our setup or maybe the internet, or something else. Those problems aren't with them. They say that it's with us, but we can't figure out the problem.

I would tell potential users that it's only worth it if they can use all the features.

On a scale from one to ten, I would give Veritas NetBackup Appliance an eight.

With the NetBackup solution, we have a Flex Appliance in the central data center, which we use to backup remote sites. We will first do a local copy to a virtual appliance, and then to do a copy of the one network to the central appliances.

The most valuable technical feature for us is the deduplication ratio. This is a very important aspect in order to have a remote site backup. The advantage of the solution is that they provide agents for all types of databases and applications that are included in the solution.

The initial setup wasn't overly complex.

Technical support has been helpful over the years.

The initial setup gets easier the more you do it.

If you compare the solution to, for example, Dell Data Domain, it looks that the deduplication ratio is even higher than what we have on NetBackup. If they want to improve, then they should look at the deduplication ratio in future versions.

The configuration can sometimes be tricky during implementation.

If the features could be complete in that they can work on all systems, all operating systems, that would be ideal. We have a lot of diversity and integrations to the cloud. This means, for example, if your Flex Appliances are not sufficient, you, for example, can offload to Azure Cloud. I know in some devices it's already possible. However, it's not universally the case. 

Today, if we have to implement it as software, if we are talking about virtual appliances, we need to implement it as software. However, it could also be developed as a package, so that you just have to mount it and to have the service. That would also be an advantage.

We are a big company, and we have been using this solution already for multiple years. It's my understanding that we've used it for maybe five to six years.

The appliances that we are using with NetBackup are on our virtual private cloud. For a lot of other customers, they are using it as well for the remote site backup. Of course, we have plans to sell it more to customers and to also increase our usage amount - including the number of devices, the amount of software, and so on, that is needed. 

The technical support is not bad. We have a partner contact channel, where we can log cases and communicate with them. We're quite satisfied with the level of support we get and the amount of access we have.

We've also used HPE.

The initial setup wasn't complex. It was pretty straightforward. 

First of all, we have done it already a couple of times. That helps. You get used to it. Also, in one of our latest projects, we received assistance as well, from Veritas NetBackup. They were on hand to configure it correctly.

We have had Veritas help us with implementations. They assist in the configuration aspect of the process.

However, for the most part, we are a consultancy and service company ourselves, and therefore we have the needed resources in-house to handle most implementations ourselves.

We have a contract, a global contract, and we are providing services using that contract to different customers. However, I cannot say how much that costs us on a monthly or yearly basis.

We are an integrator and consultant.

While we tend to start by using the latest version of the solution, we may use various versions. I'm not sure which versions we are using right now.

We have a combination of different deployment types. 

My advice to others is that you should have a solution that can cover a lot of things. Especially if you look for the deduplication functionality. It's very important that you check that it's valid for complete virtual environments or VMware environments or Hyper-V environments. You can use it as a complete solution, meaning that you can have the full chain where you want to have deduplicated data streams and data storage locations. Users need to make sure that it is fitting on everything. Whatever a company chooses, they need to make sure before they start they aren't missing anything that they absolutely need.

With Veritas, you have the deduplication software and you have the Flex Appliances, and so on. I have learned also that there is some interesting functionality in the physical appliance as well, and that's not always known by teams of people. It could be useful as a DR solution, for example.

Overall, I would rate the solution at a seven out of ten. It does fill the requirements. The basic things are there. However, I have learned that other solutions have a higher deduplication ratio. If Veritas NetBackup would also come with a better deduplication ratio in the future I would rank it higher. 

NetBackup helps system administrators and solution architects to easily replicate and back up data from one site to another site. It is very flexible and suitable for mix environments. it has many advanced features which are needed for my customer's data centers. Most of our clients are looking for stable and sustainable solutions for protecting their data.

Most of our customers are using this software. We help to implement this solution for our customers. Most often, I use this solution in private-cloud and on-premises environments.

We can create a unified solution for our customers, in many data centers.

For example, one of my customers has some important data that needs backing up, and we had to use several solutions at the same time. These included Veeam and some backup scripts for their Linux environment. This solution has allowed them to unify their backup solution. The others were removed, leaving them with a single solution that was well suited to their requirements.

Another one of my customers had experienced a virus a few years ago, and most of their services were affected. Most of their data had been encrypted by the virus, and they were unable to decrypt it. This solution helped that company to restore their data in less than one week, and they were thereafter able to continue providing their services. It was an amazing event at the time.

This solution is flexible, powerful, and fast. It is very capable of scaling and very good for heterogeneous environments.

The day-to-day operations including imaging, backup, and restore, are very easy to do.

This solution includes many good features such as:

NetBackup Accelerator
NetBackup Replication Director
Synthetic Backups
Multi-streamed Backup
OpenStorage (OST) support
Bare-metal restore, supports P2V as an option
Automatic robotic/tape drive configuration
Broad tape device support

And also replication, compression, and integration with VMware. Many of the features it has are not available in other solutions.

This solution is very expensive, which is a problem for many companies. Some of them rule out this product because of the price.

I would like to see support for databases such as MySQL and MongoDB. This solution would benefit from integration with new operating systems. 

I have been working with this solution for more than twelve years.

This solution is really stable. It worked very well in the case of my customer who was attacked by the virus, and it is not dependent on other solutions.

This solution is designed in 3 layers Master Server, Media Server, Clients. This flexible architecture helps customers protecting their data across multiple data centers with maximum flexibility replication data across two sites also integration with the other storage such as EMC Data Domain and NetApp is very helpful for replication management, deduplication, and staging backup data.

Due to sanctions, my customers are often unable to use support from the original companies.

I have not had any experience with their technical support, although two of my colleagues have worked in Australia and have experience with their team. The level of support varies depending on the contract.

From what I understand, customers were satisfied with the support.

When it comes to the initial setup, this solution is not as easy as others when you are implementing it for the first time. You need to have experience with solutions such as Oracle, Linux, Exchange Server and the Malware Agent, otherwise, you will not be able to implement this solution at all.

This solution is easier to implement and configure than the software versions of NetBackup. You need to connect the channels, and then install the agents on your operating systems.

My customers generally implement this solution using in-house consultants.

I have implemented this solution, and it took me less than five days.

This solution is more expensive than HPE Data Protector and EMC NetWorker.

It costs more to license support for this solution, compared to others.

We routinely evaluate solutions in this area. One of them is EMC NetWorker, which is a good solution. IBM TSM and Veeam are also good solutions. However, none of these compare to Veritas in large projects.

This is a very good solution for Enterprise-level companies. One of my larger customers has been using this solution for more than five years. Because they didn't have experience with NetBackup, they preferred this appliance version. They have it deployed in their private data center.

While this is one of the best solutions in this space, the price is expensive compared to other solutions.

I would rate this solution a ten out of ten.

I am a consultant that provides DR backup solutions for cloud-based and hybrid environments. I assist my clients with choosing solutions, and this is one of the solutions that I recommend.

My experience with this solution is in both on-premises and public-cloud environments.

The interface is ok, but not the best. Newer solutions have more flexible interfaces. This interface provides more detail but is not as friendly for the non-technical user. I would like to see a product that requires less expertise to manage it. Companies are struggling with getting people who are experts, so a product with less knowledge-intensive requirements would be better.

Having more templates that help to accomplish things based on best practices for vertical solutions are needed. For example, more support for virtual environments.

I would like to see support for different cloud providers with specific features for each one. If I'm working with Amazon, I would expect it to support the specific features of Amazon. If I was to migrate my solution, my systems, or applications from cloud-to-cloud, I want to be able to do it easily and transparently. Similarly, if I want to migrate from on-premise to cloud, it should be easy. The same should be true for hybrid-cloud environments because there are intensive knowledge requirements.

I don't think that there is a problem with the scalability of this solution, but you need to deal with cloud intensiveness when you deal with Big Data. I don't think that Veritas is doing this with Big Data.

I don't deal with technical support myself, but from what I have heard from my current customers, they haven't had any trouble. This is a plus for a big company like Veritas.

I find that the mature products in this space are supporting the cloud only partially. The main products that really support the cloud are coming from startups, rather than from mature companies.

Choosing a solution depends on the usage and the environment. There are different solutions for different scenarios. You can do backups by copying disks, or you can do logical backups, such as of a database.

I like Veritas. They are a large company with good best practices, and they give good support. They can invest in knowledge-intensive features to make their solution more user-friendly. They need to work more on their R&D, be more innovative, and take more risks in providing solutions for the hybrid cloud and for migrations.

I would rate this solution an eight out of ten.

We are a solution provider and we assist our customers with products from many vendors. This is a solution that we have provided to several customers who are currently using it.

All of our customers use an on-premises deployment model in a variety of environments made up of both Windows and Linux machines.

The most valuable feature of this solution is that it can be used in many different kinds of systems. Our customers sometimes have mixed environments with different operating systems and storage from different vendors, and it is easier for them to use only one tool.

The price of this solution could be improved.

Technical support for this solution needs to be improved. We have some critical problems that have not yet been resolved, and everyone is nervous.

Depending on the environment, some of the tools have problems.

In the next release of this solution, I would like to see more support for more virtual devices.

I would say that the stability of this solution is good.

Our environment includes more than one thousand systems.

Technical support is something that needs improvement.

The initial setup of this solution is very difficult because we have a complex environment. With more than one thousand systems, the migration of the systems is not easy.

The licensing costs for this solution are very high.

I would rate this solution an eight out of ten.

We do not have a dedicated NetBackup Appliance.  Instead, we deploy through VMware.

We are actually in the process of migrating everything to the cloud and we are trying to bring our on-premises exposure down to zero. We have yet to see where we will end up with that effort.  

Our primary use of NetBackup is for backups. But there are all different types of data that are less critical in the backup requirements in any organization. We use Vertias for on-premises data backup. Gradually, we will have more need for cloud data backup.  

We are looking into appliances for running things on the Docker Container. If we do not have a large number of servers and MSDP (Multicast Source Discovery Protocol), basically we can use service tools or fixed appliances that will allow offloading or streamlining our backup solutions.  

Most organizations are going to the cloud. The on-premises backup solution is not very interesting anymore.  

In our legacy system, Veritas was the number one product for us in many ways to fill our backup requirements. If you have got something like IBM mainframes, for example, then you want to definitely use a Veritas type solution. It has been our go-to product for on-premises backup.  

If you have got a NetBackup Appliance, then you have many options. For example, you can do LTR (Long Term Retention) busted out to the cloud. If you have got longtime retentions then you can do that as an option.  

When you use appliances then you need to make the investment. They do not give it to you cheaply. So, this investment is an RTO (Recovery Time Objective). People who would like not to have this as their objective prefer to go for more of an on-demand solution, like the cloud. Most of the organizations I see are going to the cloud and they escape the physical architecture to minimize investment in their local data center as much as possible.  

So we, in turn, are currently using the VMware on an appliance, but we are planning to go through the process of decommissioning as much hardware as possible for our solutions. We would like to do that as quickly as possible.  

We have got sufficient backup windows to complete proper backup points. That is not a critical issue for us.  

Scalability is about having the data volume metrics and backup windows available to complete the process. So you need to have sufficient backup windows compared to your volume metrics. Other scalability issues may come into play when you want to just recover with a given RTO (Recovery Time Objective). But it is very uncommon in reality that you will recover from the backup. In the last three years, there was not a single case of recovery from backup. The backup and recovery end up being more for legal obligations than for reality.  

We did our own VMware-based deployment.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Veritas NetBackup Appliance well. Going from our experience and the popular reports, it is one of the top three backup solutions. But the higher ranking is also based on being an appliance and that is not a growing part of the market.  

The product itself, I think, would be nine-out-of-ten. But the future market for the product will dwindle.  

We use Veritas NetBackup Appliance for backing up data for many environments, such as system backups.

This is a good backup interconversion solution because all the masters and the targets backups are on the same system. It is easy to administrate for a single point of access for clients. 

The solution could improve by providing more integration and security.

I have been using this solution for more than five years.

The solution is stable and performs well.

We have approximately five customers using this solution.

The technical support is good. They have been responsive.

The installation is easy and took approximately one week.

We did the implementation ourselves with two engineers and one project manager.

There is a license required for this solution.

I would recommend this solution.

I rate Veritas NetBackup Appliance an eight out of ten.