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Arcserve UDP vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows us to back up all the servers and centrally manage them."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"It is easy to configure."
"Instant recovery is the most valuable feature of Arcserve UDP."
"Our customers are happy with the product’s functionality."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The most valuable feature is the duplication."
"The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications."
"It has a lot of very good features. The virtual tape library (VTL) feature is most valuable. Overall, it is easy to use."
"The solution uses minimal resources."
"The most valuable feature of Veritas NetBackup Appliance is duplication and covers many applications."
"Veritas NetBackup Appliance is a total backup solution. We don't have to buy other applications to do it."
"The most valuable feature is that the backup and restoring process is very fast."
"The solution is very stable...The solution is very scalable."
"We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied."
 

Cons

"It takes much time to verify and consolidate images for backups."
"Its interface can be improved. I find it unintuitive."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The time to backup servers that sit in DMZ must be improved."
"The tool doesn't provide cloud integration in India."
"The initial setup was complex."
"A lot of their new technologies are not very good."
"I would like the ability to recover a single folder within the backup of a virtual machine."
"They need to make the licensing more clear. They should give all of the licensing details for the portals and be more clear. I have accidentally purchased the incorrect license because it's not clear."
"It's hard to get to the backups. There are too many tabs."
"Improving the interface could enhance user experience."
"The response from the support team has not always been quick, so sometimes there is a risk."
"The scalability isn't great. Every time you want to add storage, you can't just add a little bit, you need to add a lot."
"The technical support services could be better."
"I contacted their support once, and the process was slow, which discouraged further contact."
 

Pricing and Cost Advice

"The price of this product is high and it should be lower."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The solution is expensive."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The pricing is moderate."
"The solution is very expensive."
"We pay annually. It is a huge figure for us."
"The product's price is high."
"Renewing subscriptions for appliance support is costly."
"On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight."
"Appliances do not come cheaply."
"I rate the solution's pricing a nine out of ten."
"I rate the tool's pricing an eight out of ten."
"The licensing costs for this solution are very high."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
8%
Computer Software Company
14%
Financial Services Firm
12%
Government
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Regarding cost, it's quite expensive, but I'm not sure about the exact licensing costs. This needs to be checked.
What needs improvement with Veritas NetBackup Appliance?
The costing part is on the higher side. The reporting could also be improved.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
NetBackup Appliance
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup Appliance and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.