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Arcserve UDP vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.6% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the things that I do like about it is that it has a very good deduplication feature."
"The most valuable feature of Arcserve UDP is its decompression capability."
"The most valuable features are the replication to the cloud and the deduplication."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The product provides instant and virtual standbys."
"The recovery part of the product is very good."
"The backup is the most valuable feature. It also makes storage very easy."
"This is a good backup interconversion solution because all the masters and the targets backups are on the same system. It is easy to administrate for a single point of access for clients."
"The most valuable feature involves VMware Instant Recovery, which allows one to do restoration within seconds."
"The solution has a very easy-to-navigate user interface."
"I think the solution is very intuitive, effective, and easy to use."
"The most valuable feature of Veritas NetBackup Appliance is duplication and covers many applications."
"The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications."
"The tool's most valuable feature is recovery."
"It is easy to use and the performance is good."
 

Cons

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"Backups are very slow and time consuming."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"The solution's reporting could be improved and should provide customized reports."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"The time to backup servers that sit in DMZ must be improved."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"Veritas NetBackup Appliance can improve by having a more direct connection to the cloud. It should have the technology to be able to directly communicate with the cloud."
"Veeam has a verification action, which is good."
"Veritas NetBackup Appliance needs to improve its security. It needs to ensure that it is 100 percent protected against cyberattacks."
"The tool's pricing is expensive and could be lower."
"More licensing options could be introduced to the software. It is currently based on capacity only. Compared to competitors, it is difficult to position it economically everywhere. From the usability point of view, they are making many improvements on new interfaces, the SaaS offering, etc."
"They need to make the licensing more clear. They should give all of the licensing details for the portals and be more clear. I have accidentally purchased the incorrect license because it's not clear."
"The scalability could be improved."
"The desirability of appliance solutions is dwindling in the marketplace."
 

Pricing and Cost Advice

"The solution is priced well compared to other solutions."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"I do not work with the pricing or licensing issues of the solution for our organization."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The solution is expensive."
"In comparison to other vendors, it is a low-cost solution."
"The price of this product is high and it should be lower."
"Pricing is most likely comparable."
"The solution is not cheap"
"Overall, Veritas is a good solution; the problem is the cost."
"There is a license required for this solution."
"I cannot say whether our licensing costs are on a monthly or annual basis, as we have a global contract."
"This solution is expensive."
"I rate the solution's pricing a nine out of ten."
"Renewing subscriptions for appliance support is costly."
"The product's price is high."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
13%
Financial Services Firm
13%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Regarding cost, it's quite expensive, but I'm not sure about the exact licensing costs. This needs to be checked.
What needs improvement with Veritas NetBackup Appliance?
The costing part is on the higher side. The reporting could also be improved.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
NetBackup Appliance
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup Appliance and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.