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Arcserve UDP vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
14th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.5% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's simple to set up."
"I would recommend it if there is a general case."
"The most valuable features are the replication to the cloud and the deduplication."
"The recovery part of the product is very good."
"It allows us to back up all the servers and centrally manage them."
"I like the tool's speed."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The most valuable feature of Arcserve UDP is live replication."
"We find the pricing is reasonable."
"I think the solution is very intuitive, effective, and easy to use."
"Compared to a homemade installation, this appliance is very stable."
"We have good data backup coverage."
"Veritas NetBackup Appliance fairly covers our enterprise requirements and supports all our databases and operating systems."
"The solution is very stable...The solution is very scalable."
"I personally find Veritas NetBackup Applicance hassle-free."
"I can confidently say that I have managed more than 30 or 50 appliances over different time periods, and yet I never had a single hardware failure."
 

Cons

"The technical support of the product is an area of concern where improvements are required."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"Its interface can be improved. I find it unintuitive."
"It takes much time to verify and consolidate images for backups."
"The time to backup servers that sit in DMZ must be improved."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"The price needs to be improved because it is really expensive."
"Improving the interface could enhance user experience."
"The challenge arose due to a space issue. The issue was related to disk breaks, especially when power cuts occurred. One of the disks would break, leading to a loss of functionality."
"I would like the ability to recover a single folder within the backup of a virtual machine."
"We had some problems with the backup of the physical server."
"NetBackup Appliance's pricing is reasonable, but it could be lower."
"I contacted their support once, and the process was slow, which discouraged further contact."
"Our main challenge was deciding on the right capacity for expansion, but once we settled on two NAS servers with sixteen TB, things have been smooth."
 

Pricing and Cost Advice

"The solution is not very expensive, but it is not cheap."
"The price of this product is high and it should be lower."
"The solution is priced well compared to other solutions."
"The price of StorageCraft ShadowProtect is competitive in the market."
"The pricing is moderate."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The solution is very expensive."
"There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees."
"The pricing for the solution's software maintenance and licensing is high."
"This solution is expensive."
"Renewing subscriptions for appliance support is costly."
"The product is expensive and comes with a yearly license."
"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine."
"Veritas NetBackup Appliance is priced well compared to other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Computer Software Company
13%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Regarding cost, it's quite expensive, but I'm not sure about the exact licensing costs. This needs to be checked.
What needs improvement with Veritas NetBackup Appliance?
The costing part is on the higher side. The reporting could also be improved.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
NetBackup Appliance
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup Appliance and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.