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Arcserve UDP vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"Instant recovery is the most valuable feature of Arcserve UDP."
"The product's deployment process was straightforward."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"One of the things that I do like about it is that it has a very good deduplication feature."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The solution has no limitations because it does backup for Linux and Windows."
"The standard backup and restore feature is most used."
"Veritas NetBackup Appliance fairly covers our enterprise requirements and supports all our databases and operating systems."
"The policy-based backup feature is very helpful."
"It is very capable of scaling and very good for heterogeneous environments."
"The intelligent policies feature is used in order to protect the VMware infrastructure. One of the things that makes a big difference for our company is the usage of these intelligence policies. The system automatically provides extra protection for any VMware server application or service. From a backup administrator's point of view, this is what we call peace of mind. It reduces the workload and therefore reduces resources needed from the company."
"The utilization of Data Domain is crucial because of its integration with a key Veritas feature: retention lock. This feature ensures data integrity by preventing any alterations to stored data. When NetBackup interacts with Data Domain, enabling the retention lock feature ensures that neither administrators nor backup personnel can modify data stored within the system. This functionality is vital for compliance purposes and meets the requirements of auditors."
"The most valuable features of Veritas NetBackup Appliance include extension syncing, making copies of the data, expiring images, replication, and speed."
"NetBackup is based on really good architectural hardware, and Veritas has the best backup and replication technology in the world."
"We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied."
 

Cons

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"It takes much time to verify and consolidate images for backups."
"A lot of their new technologies are not very good."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"The product is not user-friendly."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The monitoring could be a bit better."
"It could be better integrated with other platforms."
"NetBackup Appliance's pricing is reasonable, but it could be lower."
"The solution could improve by providing more integration and security."
"The price could be a bit better."
"They could improve the interface a bit."
"The only drawback for NetBackup, and of course for Veritas, is that they have stuck to the same environment and to the same UI - User Interface. This needs to be improved in future releases. It needs to be more dynamic."
"They need to make the licensing more clear. They should give all of the licensing details for the portals and be more clear. I have accidentally purchased the incorrect license because it's not clear."
 

Pricing and Cost Advice

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"As an MSP partner, I believe that the prices are fair."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The price of this product is high and it should be lower."
"In comparison to other vendors, it is a low-cost solution."
"Pricing is most likely comparable."
"There is an annual license required for this solution and it is priced well."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The pricing for the solution's software maintenance and licensing is high."
"Overall, Veritas is a good solution; the problem is the cost."
"The price of this solution is very high compared to other solutions."
"Appliances do not come cheaply."
"The licenses are purchased on appliances with the capacity they require."
"Veritas NetBackup Appliance is priced well compared to other solutions."
"It costs more to license support for this solution, compared to others."
"The licensing costs are approximately 150,00 Saudi Riyals."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Computer Software Company
13%
Financial Services Firm
11%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Regarding cost, it's quite expensive, but I'm not sure about the exact licensing costs. This needs to be checked.
What needs improvement with Veritas NetBackup Appliance?
The costing part is on the higher side. The reporting could also be improved.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
NetBackup Appliance
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup Appliance and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.