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Arcserve UDP vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of March 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.6% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would recommend it if there is a general case."
"The ease of use is the best feature of the product."
"The most valuable features are the replication to the cloud and the deduplication."
"The ROI is very good because of the speed of the backup."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The recovery part of the product is very good."
"Our customers are happy with the product’s functionality."
"The most valuable feature of Arcserve UDP is live replication."
"The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications."
"I think the solution is very intuitive, effective, and easy to use."
"The most valuable feature is that the backup and restoring process is very fast."
"Compared to a homemade installation, this appliance is very stable."
"We have good data backup coverage."
"Veritas NetBackup Appliance's most valuable feature is information backup."
"The NetBackup appliance features customized software that is designed for storage."
"There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well."
 

Cons

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"Its interface can be improved. I find it unintuitive."
"The support could be more knowledgeable and faster."
"The solution can improve by allowing older versions to support the latest version of the OS."
"The solution's reporting could be improved and should provide customized reports."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"We have to use a Microsoft hypervisor for installation which is expensive."
"The desirability of appliance solutions is dwindling in the marketplace."
"Veeam has a verification action, which is good."
"This solution has to have better integration with the cloud, as well as with other solutions such as Business Intelligence products."
"I would like the ability to recover a single folder within the backup of a virtual machine."
"Depending on the setup structure, it can be complex to implement."
"The costing part is on the higher side. The reporting could also be improved."
"The solution could improve by providing more integration and security."
"The configuration can sometimes be tricky during implementation."
 

Pricing and Cost Advice

"The pricing is moderate."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The price of this product is high and it should be lower."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"I feel that the product is fairly priced."
"There is an annual license required for this solution and it is priced well."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The pricing for the solution's software maintenance and licensing is high."
"The licensing costs for this solution are very high."
"The product's price is high."
"The price of this solution is very high compared to other solutions."
"I cannot say whether our licensing costs are on a monthly or annual basis, as we have a global contract."
"We pay annually. It is a huge figure for us."
"Appliances do not come cheaply."
"The licenses are purchased on appliances with the capacity they require."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
9%
Financial Services Firm
8%
Manufacturing Company
8%
Financial Services Firm
13%
Computer Software Company
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Regarding cost, it's quite expensive, but I'm not sure about the exact licensing costs. This needs to be checked.
What needs improvement with Veritas NetBackup Appliance?
The costing part is on the higher side. The reporting could also be improved.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
NetBackup Appliance
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup Appliance and other solutions. Updated: March 2025.
841,004 professionals have used our research since 2012.