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Veritas NetBackup vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Veritas NetBackup offers a consistent ROI by ensuring data protection, efficient restoration, and reduced backup windows despite its cost.
Sentiment score
5.3
Veritas NetBackup Appliance enhances efficiency with deduplication, saving storage costs, and providing ransomware protection, though not ideal for small setups.
It is suitable for our nature of business because data is very critical, and we cannot compromise on backup.
Deputy Director IT at DHA Lahore
The immutability feature ensures customers do not incur costs in case of ransomware, allowing for a safe restore, which means they are avoiding ransom payments, and that is a big win for the customer.
Technical Manager at Rigor Systems Limited
Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.
Deputy Vice President - IT at TransUnion
 

Customer Service

Sentiment score
6.3
Veritas NetBackup support receives mixed reviews, praised for expertise but criticized for inconsistencies and slow response times.
Sentiment score
6.6
Veritas NetBackup Appliance support varies, with differing response times, technical understanding, and effectiveness based on package and location.
The support from Veritas NetBackup is very good.
Consultant at MTN
The customer support is very poor.
Head Of Infrastructure at a tech services company with 11-50 employees
The technical support from Veritas is rated an eight, as the local partners are good and support us.
Senior Manager at a logistics company with 10,001+ employees
Their support is good, with technical teams available 24/7.
Senior Manager at Cloud4C Services
Veritas has a very good support infrastructure with trained engineers.
Technical Manager at Rigor Systems Limited
I contacted their support once, and the process was slow, which discouraged further contact.
Oracle Technology Manager at MOPCO
 

Scalability Issues

Sentiment score
6.0
Veritas NetBackup offers scalability and flexibility but faces cost concerns and challenges with new versions and integrations.
Sentiment score
7.4
Veritas NetBackup Appliance excels in scalable data management for enterprises, though expansion and cloud flexibility incur additional costs.
I feel that if you can keep it at least two or three levels back or forward with backward compatibility available, it would help people use the old disk storage and get more storage space.
Senior Manager at a logistics company with 10,001+ employees
The size of the catalog was an issue, but it was more about outgrowing our own architecture than a problem with Veritas NetBackup itself.
Consultant at MTN
I would rate the scalability of the product as a nine out of ten.
ICT Director at SSA
 

Stability Issues

Sentiment score
8.5
Veritas NetBackup is praised for its exceptional stability, remaining reliable and error-free with high performance in demanding environments.
Sentiment score
8.1
Veritas NetBackup Appliance is highly rated for stability and reliability, despite occasional recovery complexities and upgrade challenges.
Veritas NetBackup performs well in terms of stability.
Consultant at MTN
In the last 10 years, I have never faced a single incident regarding stability with Veritas NetBackup.
Deputy Director IT at DHA Lahore
I am satisfied with its performance and would rate it ten out of ten for stability.
Oracle Technology Manager at MOPCO
They do lab tests before releasing any patch, so currently, the product is stable.
Technical Manager at Rigor Systems Limited
 

Room For Improvement

Veritas NetBackup requires UI improvements, better integration, enhanced support response, cost-effectiveness, and usability enhancements, including pricing and speed.
Veritas NetBackup Appliance needs a more intuitive interface, improved recovery, better cloud integration, and enhanced scalability and security.
Veritas NetBackup needs improvement in terms of integration with the cloud.
Consultant at MTN
We would really appreciate if Veritas offers products by which we can secure our backups against these ransomware attacks.
Deputy Director IT at DHA Lahore
Support tickets take too long to be solved and the quality of engineers they have for support has lately become lacking.
Head Of Infrastructure at a tech services company with 11-50 employees
Improving the interface could enhance user experience.
Senior Manager at Cloud4C Services
The only room for improvement is that the cost per terabyte is extremely high.
ICT Director at SSA
I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data.
Technical Manager at Rigor Systems Limited
 

Setup Cost

Veritas NetBackup is costly but valued for features and scalability in large enterprises; less competitive for smaller setups.
Veritas NetBackup Appliance pricing is high but competitive due to features, with satisfied users rating six to nine out of ten.
My experience with pricing, setup cost, and licensing is that the appliance licensing is a bit tricky and a bit expensive, especially when I have to license the hardware and the software;
Head Of Infrastructure at a tech services company with 11-50 employees
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
Senior Manager at a logistics company with 10,001+ employees
It's more costly than Commvault, which offers similar features at 70% of the price.
Oracle Technology Manager at MOPCO
The price is slightly expensive for small and medium enterprises.
Technical Manager at Rigor Systems Limited
The cost of the product is reasonably priced.
ICT Director at SSA
 

Valuable Features

Veritas NetBackup offers scalability, compatibility, security, and efficient storage, making it a preferred choice for enterprise data protection.
Veritas NetBackup Appliance offers high-speed backup, integration, scalability, ease of use, strong protection, and cost-effectiveness for enterprises.
In my opinion, the main benefits Veritas NetBackup provides are that it is a unified platform where we can integrate all the requirements such as online backup, offline backup, and virtualization backup in one single platform, although my only concern is the licensing structure.
Senior Manager at a logistics company with 10,001+ employees
I have found Veritas NetBackup to be the most reliable backup solution I have worked with so far.
Head Of Infrastructure at a tech services company with 11-50 employees
Although we do not utilize its deduplication technology or cloud integration, we can trigger storage actions with NetBackup.
Consultant at MTN
The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.
Deputy Vice President - IT at TransUnion
It integrates with monitoring tools like Splunk and supports automation through Python, Shell, or Ansible.
Senior Manager at Cloud4C Services
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications.
Oracle Technology Manager at MOPCO
 

Categories and Ranking

Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
21st
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
57
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Veritas NetBackup is 1.9%, down from 4.3% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veritas NetBackup1.9%
Veritas NetBackup Appliance0.9%
Other97.2%
Backup and Recovery
 

Featured Reviews

SunilPanigrahi - PeerSpot reviewer
Senior Manager at a logistics company with 10,001+ employees
Unified backups have protected virtual machines and applications and optimize storage efficiency
Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failover or failback, as we are a government entity and cannot violate the rules of the RFP. My feedback about granular recovery in Veritas NetBackup is that we have been doing verifications of the backed-up data to restore from point to point and time to time, focusing on file level or database level. When it comes to integration with cloud services, we have not started because we are a government entity and are not allowed to store any data in the cloud at this time. From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong. When I initiate a backup from my laptop or server to the appliance or the tape media using Veritas NetBackup, the encryption channels are not strong, and there are not many options available. Whatever is there is by default and not changeable. We cannot modify any encryption facilities, and security is a big concern nowadays, so you need to look into that. Regarding the functionality part of Veritas NetBackup, I think this encryption feature should be stronger and integrated from point to point, not just at specific levels. When I initiate a backup, all the communication channels involved should be encrypted until it reaches the endpoint, meaning from client to server, server to client, and client device.
SG
Technical Manager at Rigor Systems Limited
Backup management excels with user-friendly interface and effective deduplication, offering robust data protection
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
8%
Government
7%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise21
Large Enterprise66
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise27
 

Questions from the Community

What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
Veritas NetBackup is quite expensive, and sometimes vendors do not suggest it and always recommend different other options, especially after certain points, which is a concern. As far as our core o...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Veritas NetBackup Appliance as a product is good, but currently the support services are weaker. Technical support and call logging support need improvement. The main issue is with technical suppor...
What is your primary use case for Veritas NetBackup Appliance?
This requirement is based on what the customer wanted. For example, hospitality customers want Veritas NetBackup Appliance because they are familiar with the options, it is easy to use, easy to con...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

Beta Offshore
Beta Offshore
Find out what your peers are saying about Veritas NetBackup vs. Veritas NetBackup Appliance and other solutions. Updated: December 2025.
879,899 professionals have used our research since 2012.