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Dell PowerProtect DD (Data Domain) vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Dell PowerProtect DD offers cost-effective, reliable backup solutions with data compression, deduplication, and improved backup speed and recovery time.
Sentiment score
6.8
Veritas NetBackup Appliance offers a 30% cost reduction and 20% ROI, ideal for complex enterprise environments with high deduplication.
Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.
 

Customer Service

Sentiment score
7.7
Dell PowerProtect DD's customer service is praised for knowledgeable support and timely assistance, despite occasional regional quality variations.
Sentiment score
7.0
Veritas NetBackup support varies; high-tier plans excel, but training, communication, and language barriers need improvement.
I have encountered an issue before with other brands that would not have occurred with Dell.
I have dedicated support from Dell for Vietnam, and they are responsive.
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
Their support is good, with technical teams available 24/7.
The customer service and support are excellent.
I contacted their support once, and the process was slow, which discouraged further contact.
 

Scalability Issues

Sentiment score
6.3
Dell PowerProtect DD scales effectively, supports petabyte storage, integrates with cloud, and suits various business sizes with minimal maintenance.
Sentiment score
7.9
Veritas NetBackup Appliance offers scalability and adaptability for large deployments but faces challenges with cost and development limitations.
The scalability depends on the IT department's strategy.
By keeping the increasing data in mind, we decided to go for Data Domain.
I would rate the scalability of the product as a nine out of ten.
 

Stability Issues

Sentiment score
8.5
Dell PowerProtect DD is highly stable and reliable, outperforming competitors, with minor software update issues occasionally reported.
Sentiment score
8.6
Veritas NetBackup Appliance is highly rated for stability and reliability, with minor upgrade issues swiftly resolved for enterprise environments.
Dell is especially more stable in the enterprise product.
Dell PowerProtect DD (Data Domain) is stable in terms of software performance.
I am satisfied with its performance and would rate it ten out of ten for stability.
 

Room For Improvement

Dell PowerProtect DD needs improved security, integration, deduplication, licensing, and support, with enhanced features for backup and pricing.
Veritas NetBackup Appliance needs improved UI, scalability, cost efficiency, cloud integration, security, management, and support for competitiveness.
It is suitable for more customers since it is small, cost-effective, and a good start for any customer to know about Data Domain and DBS solutions.
The high availability feature is only present in the higher models of Dell PowerProtect DD (Data Domain).
If I were a manager for this infrastructure, I would look into load balancing for cost, maintenance after sale, and improving Dell PowerProtect DD.
Improving the interface could enhance user experience.
The only room for improvement is that the cost per terabyte is extremely high.
The costing part is on the higher side.
 

Setup Cost

Dell PowerProtect DD is expensive, but valued for performance and reliability, with discounts often available for enterprise customers.
Veritas NetBackup Appliance is pricey with complex licensing, yet some justify costs for its features despite high renewal expenses.
The pricing has become higher since July, and the license costs are more expensive compared to the past.
The price for PowerProtect DD is not suitable for my customers. It is very high.
Pricing is sometimes reasonable depending on the discounts provided by the company.
It's more costly than Commvault, which offers similar features at 70% of the price.
Regarding cost, it's quite expensive, but I'm not sure about the exact licensing costs.
The cost of the product is reasonably priced.
 

Valuable Features

Dell PowerProtect DD offers powerful deduplication, efficient storage, and seamless cloud integration for reliable, scalable data protection.
Veritas NetBackup Appliance offers fast, cost-efficient backup with easy integration, scalability, user-friendly interface, and strong technical support.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
By using Data Domain, we get the advantage of data deduplication, reducing data size.
Retention for data, deduplication, and replication between sites are valuable features.
The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.
It integrates with monitoring tools like Splunk and supports automation through Python, Shell, or Ansible.
The most significant benefit has been the time to restore.
 

Categories and Ranking

Dell PowerProtect DD (Data ...
Ranking in Deduplication Software
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
75
Ranking in other categories
Disk Based Backup Systems (1st)
Veritas NetBackup Appliance
Ranking in Deduplication Software
6th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Backup and Recovery (15th)
 

Mindshare comparison

As of January 2025, in the Deduplication Software category, the mindshare of Dell PowerProtect DD (Data Domain) is 29.2%, down from 29.9% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 4.2%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software
 

Featured Reviews

GopalSetia - PeerSpot reviewer
Provides backups, including long-term retention with increased uptime and compatibility
I was looking for a virtual edition, and that is now available. Many customers struggle to find a solution for ransomware protection, but we can set up an enterprise recovery vault for that purpose. These features are now part of Dell's overall offering. The solution has matured, and while I don't criticize technology, most of our technical and business requirements are met with the Data Domain storage solution. We can meet customer requirements easily with Data Domain. Some feedback has been received from our operations team. There’s always room for improvement. For instance, there may be suggestions regarding enhancements to the reporting dashboard
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Government
8%
Manufacturing Company
8%
Computer Software Company
14%
Financial Services Firm
13%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
PowerProtect DD is mainly used for backup target for Networker Veeam and Commvault. We also use it for AS400 backups.
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
Pricing is sometimes reasonable depending on the discounts provided by the company.
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Regarding cost, it's quite expensive, but I'm not sure about the exact licensing costs. This needs to be checked.
What needs improvement with Veritas NetBackup Appliance?
The costing part is on the higher side. The reporting could also be improved.
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
NetBackup Appliance
 

Learn More

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Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Beta Offshore
Find out what your peers are saying about Dell PowerProtect DD (Data Domain) vs. Veritas NetBackup Appliance and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.