Veritas NetBackup Appliance Reviews

We use the solution to back up everything we have, including SQL backup, Oracle, and VMware. It works very well. We like the solution and its price when compared with others. Data Domain and Veeam were fine, presenting the optimal solutions with the best prices. There was a period of many months that we had a lot of performance issues with Veritas NetBack Appliances, but since the upgrading has taken place it has worked very well. We do not encounter issues that are critical and the solution functions smoothly. 

The solution is the best for me, as it combines two solutions for use of our backup environment. Before 2016 we employed two solutions and it is now easier for us to manage our environment. 

The most valuable feature involves VMware Instant Recovery, which allows one to do restoration within seconds. It is very nice. We use it a lot for restoring VM.

The upgrade process of the solution needs to be improved since it is extremely complicated, especially without the benefit of a support person who can guide one through it. This can result in many problems. Occasionally we encounter issues with the backup process which necessitate support from Veritas. Consequently, I would highlight the upgrade process as being in need of improvement. 

We hope to see SQL Instant Recovery in the 9.0 version. It is the same as VMware Instant Recovery but its restoration processes are very fast, with the ability to handle a terabyte of data in a single minute. 

I have been using Veritas NetBackup Appliance since 2015. 

I consider the product to be good and very stable, although there are many things in need of improvement, such as the upgrade process. 

From the research we conducted, scalability seems good, but I cannot properly comment on this point as the size of our environment is very small. 

I feel technical support could be better. When we first started making use of the solution, we had the benefit of local support in Brazil, but today this is only an option in the United States. The support is okay, but it can take a while to receive a definitive answer. One must go through the first layer of support before being escalated, a time-consuming process. Nowadays, I consider the support to be okay, not bad, but it used to be better. 

Prior to our use of Veritas NetBackup Appliance, in 2016, we utilized Avamar. Though Avamar was a good solution and worked well, we encountered many instances of interruption in data transmission. It was, initially, a good tool, with a good appliance workflow. However, the Avamar that has been made available within the past five years does not provide a good window to sync data with Veritas NetBackup Appliance. This process is time consuming, which necessitated our use of two applications for managing our backup environment. Once we switched from Avamar to Veritas Netbackup Appliance there was no more need for two applications and these were replaced with a single one for the entire management of our backup environment. 

The initial setup is okay. It is not very difficult. While the planning stage requires the use of much Veritas material, it's easy. This is because we are talking about an appliance which has everything predefined or preconfigured.

The deployment took a long time. I believe that the process lasted a month-and-a-half. This is because it required us to do many validations, as we were replacing our solution.

The department we engaged to assist us with the installation and appliance configurations of the solution was very helpful and we did not encounter any problems. The implementation was extremely nice. I should point out that when we bought the Appliance we didn't use NetBackup and everything was new to us. This said, we had to do much configuration and planning, as we were buying not only the appliance but the solution as well.

I cannot say whether our licensing costs are on a monthly or annual basis, as we have a global contract.

As the solution is towards the end of its life, we are looking to replace it with a new or different one. While we are considering the Data Domain by Dell EMC, we are also looking at an Appliance solution. This is because the Data Domain will still require the use of NetBackup, but will serve the purpose of acting as a storage destination. We will only use NetBackup as it relates to the Data Domain. I know much about the application and we are looking to book solutions here. We would be able to take all of our knowledge of Appliance, but to use NetBackup software for third party storage.  

Prior to going with Veritas NetBackup Appliance in 2016, we evaluated two other solutions, one of which was Data Domain. However, at the time, we decided to go with Veritas NetBackup Appliance because it offered better pricing than the other vendors, with Data Domain serving as an illustrative example. 

We have a total of three people working on the Veritas NetBackup Appliance environment, two for the short and one for the long retention.

The size of the backup is very important. If this is not accounted for in the beginning of the appliance stage, many problems can arise. This was the case in our use of Dell EMC and Avamar and with all other backup solutions. With Appliance we encountered site problems, Appliance did not work well with HashBackup and there were many backups which used batch files, something that led to compression and deduplication of the data. This required us to replace or dump files so that we could use an agent for providing a direct connection to the database server software. 

Once we changed the size of the backup, the problem was solved. The issue addressed is present not only with Veritas NetBackup Appliance, but with any solution that possesses deduplication architecture. 

I rate Veritas NetBackup Appliance as an eight out of ten. 

We primarily use the solution for backup and for testing in the system.

I'm not extremely technical, so I'm not sure if I could discuss the benefits of certain features in great detail.

The solution overall has all the features we need.

The pricing is pretty good. We don't find it to be too expensive for us.

The solution is pretty easy to use. Users can easily learn as they go. There are other solutions on the market which are much more difficult. Some, like IBM, need specialists to handle them. That's not the case with NetBackup.

The solution has a very easy-to-navigate user interface.

There aren't any real outstanding features. Right now, the solution works well for us, and I don't think there's much missing per se.

It would be a better solution if we were able to make more reports in regards to the backup system.

I've been working with the solution for three years.

The stability of the solution is quite good. Any problems or issues are resolved quickly and they don't affect the overall reliability of the product.

The scalability of the solution is good, from what I understand. I've never tried to scale myself, however, I know individuals who have and they have told me it's quite easy to do. If an organization needs to scale, they should be able to do so using this solution.

Our organization has about 600 employees and has just about 14 terabytes of data within its servers. We use the solution quite extensively.

I've personally dealt with technical support in the past and I can say that I'm satisfied with their service. They are quite responsive. They know what they are talking about. They always help us solve any issues we have.

This is the only backup solution we're currently using. However, we previously used an IBM solution. It was ultimately difficult to use and we needed a specialist to run it, which is why we switched to this solution.

We have a team that handles the setup and management of the solution. I didn't handle the setup myself. I couldn't say, from experience, if it was difficult or not, however, I don't recall the team running into issues or requiring outside assistance.

Our in-house team handled the deployment. We didn't require the assistance of a specialist.

We're just customers. We don't have a business relationship with the solution.

The pricing is okay. It's not too expensive.

I'd rate the solution nine out of ten.

The solution offers good scalability and stability. It's easy to navigate and offers good pricing. For the most part, what we need is right there, however it could use better reporting.

We are using Veritas NetBackup Appliance to save data and for data backups.

The most valuable features of Veritas NetBackup Appliance are the ease of use and the familiar interface.

Veritas NetBackup Appliance could improve by having a site recovery feature.

I have been using Veritas NetBackup Appliance for approximately four years.

Veritas NetBackup Appliance is stable.

We have administrators that use the solution. We plan to increase the usage in the future.

Veritas NetBackup Appliance's initial setup is simple. The full implementation took approximately one day.

The reseller did the implementation of this solution for us.

There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees.

This solution is very useful and stable.

I rate Veritas NetBackup Appliance a nine out of ten.

I personally find Veritas NetBackup Appliance hassle-free. All that is needed is a web control or Java control to operate the NetBackup software, and I don't need to take care of anything else. 

The other valuable feature is the performance. When we deploy to a server and install network software on it, there is a lot to take care of. With Appliance, everything is on the go and is already pre-installed and fine-tuned. It already matches the performance and metrics. It is great for replication, network performance, CPU performance, and storage performance.

Veritas NetBackup is software, so there are multiple OS issues, OS packages, and updates.

I would like to see the Java control replaced with web control in the next release. There is currently web control, but it is confusing when using Java control. Web control requires no granular settings. Web control should be enhanced so that it looks and feels like Java control. This would enable a person switching from Java control to Web control to not be hesitant to adopt the web version. Currently, Web control is entirely different from Java control.

Veritas NetBackup would benefit from better-explained error codes. The technical documentation should be easy to read, easy to set up, and be more understandable. There are two or three possibilities for one single error, so Veritas should try to bifurcate or separate the issues so each has its own ID.

I have been using Veritas NetBackup Appliance for a year.

Veritas NetBackup Applicance is stable.

The solution is scalable. It is sufficient for our existing environment. I have not encountered any situation where I have had to scale up the Appliance. Our administration team uses Veritas NetBackup. There are currently three people managing it.

I used customer service and support frequently during the initial setup because I was new to the product. Veritas support needs improvement. They contact you on time and follow up on time, but they are unable to understand the problem and develop a solution.

Neutral

NetBackup software is embedded into the appliance, so I do not need to worry about installation. The initial setup is very easy.

Veritas NetBackup Appliance is priced well compared to other solutions.

We compared Veritas NetBackup Appliance with Rubrik and Commvault HyperScale X. Veritas was more affordable and better priced. HyperScale X is very expensive. Veritas has a good reputation in the industry and a good market presence.

I would rate this solution a seven out of ten.

There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well.

I have used Veritas NetBackup Appliance within the last 12 months.

Veritas NetBackup Appliance is stable.

I have found Veritas NetBackup Appliance to be scalable.

They provide a good level of support.

The initial setup is straightforward.

This solution is expensive.

The main difference between Veritas Netbackup and NetBackup Appliance is the NetBackup Appliance provides the built-up system. They have one operating system and they have their own storage in the network of the appliances. We can use our external storage. For example, we can use our storage from Dell, IBM, any other vendor. These are the main differences, with Appliances, everything is in-built.

I would recommend this solution to others.

I rate Veritas NetBackup Appliance an eight out of ten.

We have a library attached that we back up and store off-site, on a weekly basis. 

It only offers NDMP backup capabilities, we follow a traditional method. Mostly, we are creating backups of NetApp's shares.

We think the latest products and hybrid solutions are great, but considering the amount of data backup we have to perform — hundreds of BB data —, the hybrid model is not that efficient if we want to off-site data; it takes a lot of time to upload the data on a regular basis. 

The reporting is very good compared to other tools. Even though Commvault has some better features, the Veeam/Veritas center is a very good feature; it's really helpful for our reporting purposes. To clarify, I am referring to Veeam and Veritas NetBackup, as we have applied them both.

Because Veritas NetBackup Appliance is integrated with the cloud, it's hard to say. The block-level backup features could be improved.

I have been using this solution for three years.

This solution is both scalable and stable. Everyone in our company uses it and there are no issues.

The technical support is very good; I would give them a nine out of ten.

They have a standard two-hour response time but sometimes the response times vary. That needs to change.

We have been using Veritas NetBackup Appliance for a long time and never switched. Initially, we were using NetBackup. 

The integration was easy.

Overall, Veritas is a good solution; the problem is the cost. For a large enterprise, it's great.

On a scale from one to ten, I would give this solution a rating of eight.

High available Backup Solution for about 200 Unix Servers (Linux, AIX, SunOS)

We like the simplicity of the solution. You can recover and browse backed up data via CLI (command-line interface). The platform independence of the bare metal restore feature is great.

They could improve the process of installing by not wasting so much local disk space during the process.

The solution's stability is perfect.

The solution is very scalable.

We did previously use a different solution. The change was a management decision because of the pricing.

The initial setup was easy. The only problem that we had occasionally was, when we installed the software, we had to store a big amount of data to disk, because the package included all the operating systems and sometimes the space on the filesystem was not enough. We needed about one and a half gigabyte to install the software.

We use a local high-available backup server version of the solution.

With this solution, we've had perfect support and our use cases were perfectly served. 

I would rate this solution nine out of ten.

We use the solution as a media server and for storing data.

For traditional setups, you need to have one separate media server plus you need maybe a data domain or some kind of storage. If you use the NetBackup Appliance you do not need to have separate media servers and hardware. You can configure the same storage as a media server and master server as well as a storage port. This helps to reduce the hardware costs of the media server.

We've only been using the solution for one year, and since we've installed it, it's been running fine, so I don't have any complaints about it so far. It could be improved if it was easier to run some command items on the GUI. If they could make it a bit more user-friendly then it would be helpful.

In future releases, it would be helpful if there was something to help make recovery easy and the process faster. They need some sort of restore related feature similar to what VMware offers, in which you can directly use the image of a backup. For example, they could offer to make it so you can create a backup that can sit in your storage that you can use to send an image map via email or somewhere convenient.

The stability of the solution is good.

We've just reached the point where we'll be able to see how flexible the scalability is. We haven't tested the scalability just yet, so I can't say exactly if it is scalable or how scalable it can be.

With technical support, it feels like they aren't well trained and it takes forever to get answers out of them. We've had many complaints about them. Usually, we end up fixing it in house, since it feels like technical support is just running out the clock.

I would rate technical support at six out of ten.

We previously used EMC Data Domain. We switched because we required an additional media server, and were using new hardware which was isolated for media server purposes. Since this solution could also work as a media server, I didn't need to buy another hardware license and support for another server, so we switched.

The initial setup was simple. It was straightforward and there weren't too many complications. In terms of maintenance, one person is always managing the backup infrastructure. It's the operation team data center operator who monitors the backup during the night shift.

We have a partner in Dubai that consulted with us on the implementation.

I don't know anything specific in regards to pricing, but I do have friends that say there's an IBM solution that's less expensive than NetBackup.

We only ever made an evaluation between EMC Data Domain, our previous solution, and NetBackup.

If you are using NetBackup software on the same appliance you can expect good performance. In terms of the solution, you may need to log cases with different vendors if you have a different storage solution. However, if you have the NetBackup appliance and it doesn't need backup software you can create logs with the same technical support. It makes it easy for coordination. You can eliminate redundancies if you have a single vendor.

I would rate this solution eight out of ten.