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EddieNyimbwa - PeerSpot reviewer
Managing Director at Modelink Zambia Limited
Reseller
Top 20
Works fast for data restoration, but its support services need improvement
Pros and Cons
  • "Veritas NetBackup Appliance's most valuable feature is information backup."
  • "The technical support services could be better."

What is most valuable?

Veritas NetBackup Appliance's most valuable feature is information backup. It works fast to back up and restore the data using snapshots.

What needs improvement?

There are a few people in Veritas NetBackup Appliance's community support. In case of technical issues, it becomes difficult to find solutions from other users. They should improve this area so that customers can resolve issues correctly. Additionally, an auto command feature could be included in it, similar to Rubrik.

For how long have I used the solution?

We have been using Veritas NetBackup Appliance for one year.

What do I think about the stability of the solution?

The product is stable compared to Veeam.

Buyer's Guide
Veritas NetBackup Appliance
October 2024
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is a scalable platform. We have less than 20 users for it in our organization. At present, we are evaluating the virtualized infrastructure. Based on the report, we will decide on expansion.

How are customer service and support?

The technical support services could be better. 

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The product's price is high. Although, we need to buy appliances, which makes the pricing competitive compared to Rubrik and Veeam.

What other advice do I have?

It can restore data in case of any crisis. They should improve security features for ransomware attacks similar to Rubrik. I never encountered any event of malicious activity using Rubrik.

I rate Veritas NetBackup Appliance a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1893846 - PeerSpot reviewer
Solutions Consultant at a computer software company with 11-50 employees
MSP
Consistent with excellent support and great expansion capabilities
Pros and Cons
  • "It’s quite scalable."
  • "Depending on the setup structure, it can be complex to implement."

What is our primary use case?

For me, the main use case was as an on-premise data center backup, mainly in the Unix space with Oracle. That was the main reason to use it. I know it's got a capability in the cloud, however, we haven't used it in the cloud.

What is most valuable?

The consistency of using it over a long period of time has been excellent. The big one for me is when you're dealing with database backups, particularly. I’ve used it for Oracle and SAN, and I’ve used it a lot. It’s been great.

The solution is stable.

It’s quite scalable.

What needs improvement?

Depending on the setup structure, it can be complex to implement.

In my case, it's an enterprise environment, and they're always complicated. There's no way to get around there. With Backup Exec, everything is on Windows, and you don't have to worry about it. However, if there's going to be a critical Oracle database on the Unix system and then you're going to have new Windows and the Linux, it is going to be complicated. There's no way around it, particularly with the customers.

For how long have I used the solution?

I’ve used the solution on and off for 20 years. It’s been a very long time.

What do I think about the stability of the solution?

I'd say it's very stable. I use it specifically for enterprise customers. Small customers use Backup Exec. There are no bugs or glitches and it doesn’t crash or freeze.

What do I think about the scalability of the solution?

The product is extremely scalable. Expanding is not an issue at all.

We’re a large SME. 1,000 people or more are using it.

In my new role, I have no plans to increase usage.

How are customer service and support?

Tech support has usually been good when we've had disasters, or we need to do recovery. Support has been good and we’ve been able to get access to them. We’ve been satisfied with their level of assistance overall.

How was the initial setup?

With NetBackup, just setting it out to different server times and nothing else is okay. Other things are a bit more complicated.

That said, it’s been eight years since I’ve done a live deployment. We got the appliance and had to set everything up.

What about the implementation team?

I was working with a consultant on the last setup I did.

What's my experience with pricing, setup cost, and licensing?

I’m not sure what the latest pricing models are.

What other advice do I have?

I mainly use the on-premies version of the deployment. I don’t typically deal with cloud deployment.

We’re always using the latest version of the solution.

I would recommend the solution to others for enterprise on-premise.

I would rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veritas NetBackup Appliance
October 2024
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
PeerSpot user
Storage Engineer at a insurance company with 1,001-5,000 employees
Real User
A very stable product with easy integration
Pros and Cons
  • "Compared to a homemade installation, this appliance is very stable."
  • "The scalability isn't great. Every time you want to add storage, you can't just add a little bit, you need to add a lot."

How has it helped my organization?

For example, in the past, we had to upgrade the operating system and then the software, but now we have everything bundled so that there is one upgrade for everything, which is a great improvement for us in management. It saves us time.

What is most valuable?

The features that are most valuable are the ease of integration in deployment and updates. Everything is packaged when you do the upgrade, so it's quite easy to manage. 

What needs improvement?

The price could be improved.

Also, sometimes when you have multiple appliances, you have to physically manage them one by one. It's okay if you have a few, but when you have ten or more, it's a bit annoying and takes more people/time to handle the management.

The scalability isn't great. Every time you want to add storage, you can't just add a little bit, you need to add a lot.

In a future release, they should make it NetApp storage, that's something there on the roadmap that's not available now.

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

Compared to a homemade installation, this appliance is very stable.

What do I think about the scalability of the solution?

The solution is not very scalable because when you want to add storage you need to add a lot of storage. You cannot just add a few discs. Every time you add storage, you must add a huge amount of storage. In the future, we do plan to add some appliances, so we will increase the usage and replace some old appliances with new ones.

How are customer service and technical support?

For specific appliances, support is very good.

Which solution did I use previously and why did I switch?

The past four years we have used dedicated appliances. Before that, we were using homemade servers.

How was the initial setup?

The initial setup was straightforward. I found it very quick and easy. For maintenance, we just need two people.

What other advice do I have?

We're using the on-premises deployment model.

I would recommend others to consider the solution if they're using a lot of workloads. It's a really good product.  However, if you have only a small workload, it's a huge fixture for nothing. 

I would rate this solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1805982 - PeerSpot reviewer
Solution architect at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Ensures data integrity by preventing any alterations to stored data.
Pros and Cons
  • "The utilization of Data Domain is crucial because of its integration with a key Veritas feature: retention lock. This feature ensures data integrity by preventing any alterations to stored data. When NetBackup interacts with Data Domain, enabling the retention lock feature ensures that neither administrators nor backup personnel can modify data stored within the system. This functionality is vital for compliance purposes and meets the requirements of auditors."
  • "The scalability could be improved."

What is our primary use case?

We use the Veritas NetBackup Appliance within banking systems. We operate with an older bank in Turkey. Some of our backup administrators possess significant experience with this suite, surpassing their familiarity with other protection sheets. Our usage encompasses various components such as network configurations and PPDM.

It serves as the preferred system for backup operations across the entire CAN due to our team's extensive prior experience. This preference is attributed to its versatility in handling diverse workloads, including databases, email systems, and primary banking platforms. Additionally, all data, including backups and NetBackup metadata, is directed to the Data Domain system.

The utilization of Data Domain is crucial because of its integration with a key Veritas feature: retention lock. This feature ensures data integrity by preventing any alterations to stored data. When NetBackup interacts with Data Domain, enabling the retention lock feature ensures that neither administrators nor backup personnel can modify data stored within the system. This functionality is vital for compliance purposes and meets the requirements of auditors.

What is most valuable?

I replaced the solution with the data domain systems because we also provide managed backup servers and backup service steps. We are managing to pick up the environment with the DPS and the data domain. We integrate in Cyber Recovery Solutions.

What needs improvement?

The scalability could be improved.

For how long have I used the solution?


What do I think about the stability of the solution?

I rate the solution's stability a five or six out of ten.

What do I think about the scalability of the solution?

The solution has some limitations depending on the development environment. It is not scalable.

Two to three customers are using this solution.

How was the initial setup?

The initial setup is not easy. It takes a long time because there are many components to integrate, like a backup console, media server to define each systems. If you start a project, it will take a lot of time to perform the access to backup services.

What other advice do I have?

Veritas NetBackup Appliance's functionality relies on the Veritas software and the hardware. It can integrate with various storage systems like Flex apps, ensuring compatibility with diverse infrastructure setups. However, thorough testing is necessary to ensure optimal performance within the domain system.

 If you have experience with the NetBackup software before, transitioning to the appliance may involve a learning curve. However, once familiar with the software, managing the backup processes becomes more manageable.

Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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PeerSpot user
Associate67 - PeerSpot reviewer
Associate at a consultancy with 1,001-5,000 employees
Real User
Fast backup and restore, resilient and easy to manage
Pros and Cons
  • "The most valuable feature is that the backup and restoring process is very fast."
  • "We had some problems with the backup of the physical server."

What is our primary use case?

The primary use case of this solution is to manage the backup of our very large infrastructure. We have five thousand servers on virtual machines used for several applications such as Oracle database, SAP, SharePoint, and other enterprise software. 

Our experience is in the manufacturing industry. The workload includes lifecycle management, manufacture execution, and software to support the manufacturing processes.

What is most valuable?

The most valuable feature is that the backup and restoring process is very fast. It is very resilient and it is quite easy to manage. I only have an architectural perspective, but another feature is the new multi-tenant feature available on the Flex system with the Veritas 5340 Appliance. This is a very appreciated feature, and we are required to maintain segregation between tenants.

What needs improvement?

We had some problems with the backup of the physical server. With the virtual machine field, the virtual server area was very strong. We had some difficulties with the physical server, the IBM Power, and the AIX operating system. The problems were with both the server-side and the storage-side. There were also issues in doing the back up for a physical server with others, like Windows server.

This is not a very complex problem in a Virtual environment, but we are facing a Legacy infrastructure, and we had some problems with Veritas and integrating with the Legacy hardware.

The interface is very poor. Currently, they are working on implementing a new web interface that enables the multi-tenancy directly on the user. The new features that they are implementing are faster and in terms of functionalities, they cover a lot of enterprise challenges.

For how long have I used the solution?

I have been using this solution for six months.

What do I think about the stability of the solution?

This solution is stable, and we haven't had any problems. We have experience with other back up solutions such as IBM, DOT rep-storage manager, now known as the IBM Spectrum Scale. These are quite similar in terms of stability. It is also very reliable and it's not difficult to implement or to deliver an availability solution or a disaster recovery solution.

What do I think about the scalability of the solution?

This solution is scalable. We can add a storage shelf to scale the storage capability. You can scale the master server to give you more computation of resources. The management of the infrastructure is scalable. We currently have a multi-tenancy limit where you can manage a maximum of eight tenants. If you require more than eight then you have to scale out. We have not yet been faced with this issue but there is quite a bit of mutation of this product.

We have ten users as backup administrators.

How are customer service and technical support?

We have a relationship with backup support. Any engagement with technical support is very easy and quick. I have had good experiences when I have been faced with any problems. I have never had to call the help desk directly or the support team. I have always gone through the account manager for a solution.

How was the initial setup?

The setup was not complex, it was straightforward. We had a delivery team very specialized in it, so it was not at all difficult. 

The deployment took about two to three weeks from the shipment of the hardware to the release of the solution in the production system. We are currently phasing another project stream in September. We were supposed to plan two weeks of activity to set up and configure the solution. I am currently the project manager of the project.

What other advice do I have?

This is an available and reliable solution, which is very good to set up for enterprise systems. We had some issues with the management of delivery where we were only provided with a technician to implement the solution, which delayed the planning of installation. However, the technician was highly qualified.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mohammad Hussain - PeerSpot reviewer
Network Administrator at KING FAHD MILITARY MEDICAL COMPLEX
Real User
Top 20
Backs up all of our servers and our in-house programs
Pros and Cons
  • "We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied."
  • "They need to make the licensing more clear. They should give all of the licensing details for the portals and be more clear. I have accidentally purchased the incorrect license because it's not clear."

What is our primary use case?

We use the on-premises model of this solution. Our primary use case of this solution is to get backups for all of our servers and backup for our in-house programs. 

What needs improvement?

The recovery backup has been problematic. 

They need to make the licensing more clear. They should give all of the licensing details for the portals and be more clear. I have accidentally purchased the incorrect license because it's not clear.

For how long have I used the solution?

I have been using Veritas for the last eight years.

What do I think about the stability of the solution?

Stability is good. We haven't had any issues when restoring backups. If you do a regular backup I would give the process a nine out of ten. But for the recovery side of this process, I would rate a four out of ten. It needs improvement. 

What do I think about the scalability of the solution?

Scalability is good. Technical support helps us with this. 

How are customer service and technical support?

We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied. 

How was the initial setup?

The initial setup was straightforward. 

What's my experience with pricing, setup cost, and licensing?

The licensing costs are approximately 150,00 Saudi Riyals. It's a costly enterprise. 

What other advice do I have?

I would rate this solution a nine out of ten. I would recommend it to somebody considering it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user713355 - PeerSpot reviewer
CEO at BhPart
Real User
A speedy backup solution for physical and virtual servers
Pros and Cons
  • "Installing this solution is very simple and takes perhaps five or ten minutes."
  • "I would like the ability to recover a single folder within the backup of a virtual machine."

What is our primary use case?

This solution is for backup and recovery in physical and virtual environments, in data centers or server rooms. We are a solution provider company, and I recommend this product for clients and projects with these needs.

The majority of our deployments are either on-premise or private cloud.

How has it helped my organization?

Our clients are able to back up their physical and virtual machines, seated on one of many storage devices from Sun, EMC, HP, IBM, etc.

What is most valuable?

The most valuable feature of this solution is the backup speed. The traffic made up of backup data is not passed on the slow networks. Rather, it is delivered directly from the network storage solutions.

I offer another feature to my customers, called the Backup Aerial network (BAN). This separates the heavy backup traffic from the service traffic. I use a dedicated data switch or network port to separate the lighter traffic from services such as Exchange, Skype, Active Directory, DNS, etc. 

What needs improvement?

I would like the ability to recover a single folder within the backup of a virtual machine. As it is now, if I want to retrieve a single folder then I need to first recover the entire VM and then copy that one folder. This takes longer than it should for this operation.

The price of this solution should be lowered by ten or fifteen percent. This would help to compete in an environment where people and companies share licenses, effectively lowering their price. I estimate that our sales would increase by fifty percent if the prices were lowered.

For how long have I used the solution?

I have been using this solution for about ten years.

What do I think about the stability of the solution?

This solution is not as stable as Veeam. When it crashes and you want to cover, it is a complicated procedure.

What do I think about the scalability of the solution?

This is a very scalable solution. We have deployed this product for very big solutions. The Central Administration Console helps to make Veritas more scalable than competitors such as Veeam. 

How was the initial setup?

Installing this solution is very simple and takes perhaps five or ten minutes. It takes a little longer to purchase the license and register the product.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Delivery Manager - IMS & Cloud at Coforge Growth Agency
Real User
Great duplication encryption
Pros and Cons
  • "NetBackup Appliance's most valuable feature is the duplication encryption standard feature."
  • "NetBackup Appliance's pricing is reasonable, but it could be lower."

What is our primary use case?

I mainly use NetBackup Appliance for daily routine backup.

What is most valuable?

NetBackup Appliance's most valuable feature is the duplication encryption standard feature. Its interface is also intuitive and easy to use.

For how long have I used the solution?

I've been working with Veritas NetBackup Appliance for three years.

What do I think about the stability of the solution?

NetBackup Appliance is stable.

What do I think about the scalability of the solution?

NetBackup Appliance is scalable.

How are customer service and support?

Veritas' technical support is good.

How was the initial setup?

The initial setup was easy, and it took a couple of days to onboard all my private cloud work resources that needed to be backed up. 

What's my experience with pricing, setup cost, and licensing?

NetBackup Appliance's pricing is reasonable, but it could be lower.

What other advice do I have?

If you're considering implementing NetBackup Appliance, initial capacity sizing will save you a lot of hassle. I would give NetBackup Appliance a rating of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user