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Synology DSM vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Synology DSM
Ranking in Backup and Recovery
52nd
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
60
Ranking in other categories
Deduplication Software (5th)
 

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of Synology DSM is 1.4%, down from 1.8% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup Appliance0.9%
Synology DSM1.4%
Other97.7%
Backup and Recovery
 

Featured Reviews

Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.
SG
Technical Manager at Rigor Systems Limited
Backup management excels with user-friendly interface and effective deduplication, offering robust data protection
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"Synology DSM is very easy to work and operate."
"The most valuable features of Synology DSM are its security and connectivity."
"The product performs well. It is easy to use and implement."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The most valuable aspect is its ability to handle multiple disks."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"If you use the NetBackup Appliance you do not need to have separate media servers and hardware. You can configure the same storage as a media server and master server as well as a storage port. This helps to reduce the hardware costs of the media server."
"It has been our go-to product for backup."
"Technical support has been great."
"NetBackup Appliance's most valuable feature is the duplication encryption standard feature."
"Veritas NetBackup Appliance's most valuable feature is information backup."
"I recommend Veritas NetBackup Appliance as a great product worth exploring."
"The solution has a very easy-to-navigate user interface."
"The solution offers high-secured appliances and supports enterprise-class encryption algorithms."
 

Cons

"The platform could be much more cost-effective and flexible for integrating third-party products."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"Users may lose their data if they don't configure the solution properly."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The only bothersome aspect is that the device is aging."
"The product's only shortcoming is pricing, as it is an expensive solution."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"With technical support, it feels like they aren't well trained and it takes forever to get answers out of them."
"I contacted their support once, and the process was slow, which discouraged further contact."
"It is not easy because I have worked a lot on the tool, and in case it gets corrupted at any point, it is not easy to restore the data without losing information is not easy."
"Figuring out pricing from the site is challenging because the initial pricing mentioned on the site is too high."
"Technical support for this solution needs to be improved. We have some critical problems that have not yet been resolved, and everyone is nervous."
"Veritas NetBackup would benefit from better explained error codes."
"The monitoring could be a bit better."
"I don't like the interface of Veritas. It could be improved."
 

Pricing and Cost Advice

"Synology DSM is a free tool."
"The price of the solution is very good."
"Synology DSM is a cheap solution."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"The solution’s pricing is neither cheap nor expensive."
"It is quite an affordable solution."
"The pricing varies widely, catering to a broad range of needs."
"I rate the solution's pricing a nine out of ten."
"The licensing costs for this solution are very high."
"The pricing for the solution's software maintenance and licensing is high."
"The solution is not cheap"
"The product's price is high."
"We pay annually. It is a huge figure for us."
"I cannot say whether our licensing costs are on a monthly or annual basis, as we have a global contract."
"The licenses are purchased on appliances with the capacity they require."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
8%
Comms Service Provider
8%
Healthcare Company
6%
Financial Services Firm
12%
Construction Company
9%
Performing Arts
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...
What needs improvement with Veritas NetBackup Appliance?
I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...
What is your primary use case for Veritas NetBackup Appliance?
My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...
 

Also Known As

Synology DiskStation Manager (DSM)
NetBackup Appliance
 

Overview

 

Sample Customers

Information Not Available
Beta Offshore
Find out what your peers are saying about Synology DSM vs. Veritas NetBackup Appliance and other solutions. Updated: April 2026.
886,011 professionals have used our research since 2012.