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Synology DSM vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Synology DSM
Ranking in Backup and Recovery
53rd
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
14th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
60
Ranking in other categories
Deduplication Software (5th)
 

Mindshare comparison

As of July 2026, in the Backup and Recovery category, the mindshare of Synology DSM is 1.3%, down from 1.9% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup Appliance0.9%
Synology DSM1.3%
Other97.8%
Backup and Recovery
 

Featured Reviews

Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.
MohamedFekry - PeerSpot reviewer
Enterprise Architect at vertowave
High-speed backup and strong deduplication have supported secure long-term data protection
In my opinion, what can be improved about Veritas NetBackup Appliance includes licensing. A mixed licensing model would be more helpful, such as terabytes plus virtual machines, terabytes plus instances, or number of instances. I believe this could work and create a new competitive licensing model against other products. Additionally, embedding Enterprise Vault or some of its features in the backup software would enable better competition with Commvault, which offers backup and archiving from the same console. For the next release of Veritas NetBackup Appliance, I would like to see improvements in licensing, increased deduplication ratio, and enhanced high availability. Having high availability for Veritas NetBackup Appliance without requiring virtual storage like Cohesity would be important. Improving the overall high availability of Veritas NetBackup Appliance would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product performs well. It is easy to use and implement."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable aspect is its ability to handle multiple disks."
"The most valuable features of Synology DSM are its security and connectivity."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The customer service and support are excellent."
"I personally find Veritas NetBackup Applicance hassle-free."
"We find the pricing is reasonable."
"The solution is very stable...The solution is very scalable."
"The most valuable feature of the Veritas NetBackup Appliance is the virtual machine backups."
"The intelligent policies feature is used in order to protect the VMware infrastructure. One of the things that makes a big difference for our company is the usage of these intelligence policies. The system automatically provides extra protection for any VMware server application or service. From a backup administrator's point of view, this is what we call peace of mind. It reduces the workload and therefore reduces resources needed from the company."
"It has been our go-to product for backup."
"We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied."
 

Cons

"Users may lose their data if they don't configure the solution properly."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The only bothersome aspect is that the device is aging."
"The product's only shortcoming is pricing, as it is an expensive solution."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"Veritas support needs improvement. They contact you on time and follow up on time, but they are unable to understand the problem and develop a solution."
"We had some problems with the backup of the physical server."
"Sometimes, the user interface doesn't work smoothly."
"The hybrid model is not that efficient if we want to off-site data; it takes a lot of time to upload the data on a regular basis."
"The technical support services could be better."
"With technical support, it feels like they aren't well trained and it takes forever to get answers out of them."
"Most of the organizations I see are going to the cloud and they escape the physical architecture to minimize investment in their local data center as much as possible."
"I think Veritas NetBackup Appliance can be improved in terms of support."
 

Pricing and Cost Advice

"The pricing varies widely, catering to a broad range of needs."
"Synology DSM is a free tool."
"The price of the solution is very good."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"The solution’s pricing is neither cheap nor expensive."
"Synology DSM is a cheap solution."
"It is quite an affordable solution."
"The licensing costs for this solution are very high."
"Appliances do not come cheaply."
"The solution is not cheap"
"I rate the solution's pricing a nine out of ten."
"There is a license required for this solution."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine."
"This solution is expensive."
"The price of this solution is very high compared to other solutions."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
8%
Government
7%
Financial Services Firm
14%
Construction Company
12%
Manufacturing Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise28
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...
What needs improvement with Veritas NetBackup Appliance?
I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...
What is your primary use case for Veritas NetBackup Appliance?
My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...
 

Also Known As

Synology DiskStation Manager (DSM)
NetBackup Appliance
 

Overview

 

Sample Customers

Information Not Available
Beta Offshore
Find out what your peers are saying about Synology DSM vs. Veritas NetBackup Appliance and other solutions. Updated: June 2026.
906,829 professionals have used our research since 2012.