Synology DSM vs Veeam Data Platform comparison

Synology and Veeam Software are both solutions in the Backup and Recovery category. Synology is ranked #19 with an average rating of 9.0, while Veeam Software is ranked #1 with an average rating of 8.3. Synology holds a 1.8% mindshare in BRS, compared to Veeam Software’s 17.6% mindshare. Additionally, 100% of Synology users are willing to recommend the solution, compared to 94% of Veeam Software users who would recommend it.

Synology DSM

Read 10 Synology DSM reviews

1,500 Views
1,281 Comparison Views

100% willing to recommend

Veeam Data Platform

Read 422 Veeam Data Platform reviews

36,614 Views
30,598 Comparison Views

94% willing to recommend

Synology DSM

Veeam Data Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 22, 2024

Veeam Data Platform and Synology DSM compete in the data management and backup solutions category. Veeam appears to have the upper hand due to its comprehensive feature set and flexibility, especially in complex environments.

Features: Veeam Data Platform offers simplified management, instant recovery capabilities, and advanced integration with virtual environments. Its granular restore options and SureBackup feature for verifying backups are highly valued. Synology DSM provides essential file management, server functionality, and a straightforward interface, but lacks the comprehensive capabilities offered by Veeam.

Room for Improvement: Veeam's snapshot management, support for physical servers, and integration with more storage vendors could be improved, alongside reducing licensing costs and enhancing tape support. Meanwhile, Synology DSM should enhance its user interface and backup security features, specifically by improving virus detection during backups.

Ease of Deployment and Customer Service: Veeam Data Platform supports diverse deployment models including on-premises, hybrid, and cloud solutions, offering more flexibility compared to Synology DSM, which is mainly on-premises-focused. Veeam generally provides responsive customer service with faster issue resolution, offering an edge over Synology DSM's slower support speed despite being reliable.

Pricing and ROI: Veeam involves higher initial and continuing licensing expenses justified by its advanced functionalities and efficiency in backup management, proving cost-effective for users with more complex requirements. Synology DSM offers a more budget-friendly approach suitable for smaller setups, with its main cost being hardware, appealing to users with simpler needs.

To learn more, read our detailed Synology DSM vs. Veeam Data Platform Report (Updated: January 2025).

Buyer's Guide

Synology DSM vs. Veeam Data Platform

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Synology DSM

Ranking in Backup and Recovery

19th

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Veeam Data Platform

Ranking in Backup and Recovery

1st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

422

Ranking in other categories

Cloud Backup (1st), Virtualization Management Tools (5th), Disaster Recovery (DR) Software (1st), Cloud Monitoring Software (10th)

Mindshare comparison

As of January 2025, in the Backup and Recovery category, the mindshare of Synology DSM is 1.8%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Platform is 17.6%, down from 20.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

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Edward Hore

L3 Infrastructure Engineer at Specsavers

Reliable with good support but needs a better navigation menu

We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Synology DSM is very easy to work and operate."

"The most valuable aspect is its ability to handle multiple disks."

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

"The most valuable features of Synology DSM are its security and connectivity."

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

"The product performs well. It is easy to use and implement."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

More Synology DSM pros

"The ability to offload backup snapshots to the SAN helps with reducing the backup durations."

"With regard to our operational requirements, Veeam is very good because it's so user-friendly."

"The documentation is very good. It's also easy to install Veeam Backup and Replication."

"It's very easy to work with and it's very reliable."

"It lets you verify a backup with the least amount of effort."

"I like how Veeam intuitively integrates with Zerto."

"The solution is stable."

"If you have a lot of central sites and remote sites, you can easily set up the replication and make it easier."

More Veeam Data Platform pros

Cons

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

"The only bothersome aspect is that the device is aging."

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

"The product's only shortcoming is pricing, as it is an expensive solution."

"Synology DSM's user interface is not quite intuitive."

"The platform could be much more cost-effective and flexible for integrating third-party products."

"Users may lose their data if they don't configure the solution properly."

More Synology DSM cons

"Although the solution offers documentation, it has it only in English, which doesn't help us much in Belarus."

"It's hard to answer because managing cloud storage in our version could be better, but now that they have improved it in the recent version, I cannot say it's a better point because I know it should be already fixed."

"The solution could improve the performance. We are not able to check the status of any system. Additionally, if there was an option to monitor server clusters it would be helpful."

"In Linux, I suggest you backup for a PostgreSQL database."

"Sometimes, it's a little difficult for me to use its user interface. Its scope is very big with a lot of tuning, settings, and so on. If it's difficult for me, it must also be difficult for our customers."

"In the next release I would like to see a bit more intelligence as far as a solution or troubleshooting - to put it more on the level of resolution and not simply identifying there is a problem."

"Lacks online training."

"The user interface needs to be improved. It could be simpler to use."

More Veeam Data Platform cons

Pricing and Cost Advice

"Synology DSM is a free tool."

"It is quite an affordable solution."

"The solution’s pricing is neither cheap nor expensive."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

"The price of the solution is very good."

"Synology DSM is a cheap solution."

"The pricing varies widely, catering to a broad range of needs."

"I think the price is good when you choose the Essentials Suite, but when you buy a full featured version (for instance the Enterprise Plus) the price is a little bit expensive."

"Its pricing is really good."

"We are fine with its pricing policy."

"We have increased our scalability while being able to free up senior resources from recovery activities. I estimate our overall savings to about $20,000 per year."

"The price is quite competitive compared to other products in my region."

"Overall, I'm not happy with the pricing. The price could be improved. Every year, most vendors try to increase the price. It says it's being upgraded, but there's no improvement. The product stays the same, but the licensing costs are increasing."

"Although our license includes support, we have only really used the support when we were using Veeam for Active Directory. The rest of the time, we find Veeam easy enough to use without paying extra support fees."

"A nice aspect of Veeam's pricing is that the cost benefit is good. It's very economical."

More Veeam Data Platform pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Government

Manufacturing Company

Educational Organization

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Synology DSM?

The most valuable features of Synology DSM are its security and connectivity.

See all answers

What is your experience regarding pricing and costs for Synology DSM?

The solution’s pricing is neither cheap nor expensive.

See all answers

What needs improvement with Synology DSM?

Users may lose their data if they don't configure the solution properly.

See all answers

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

How do the backup solutions of Veeam and Veritas compare?

Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...

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How does Nakivo compare with Veeam Backup & Replication?

Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...

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Comparisons

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Compared 6% of the time

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Compared 5% of the time

VMware Live Recovery vs Veeam Data Platform

Compared 4% of the time

Azure Backup vs Veeam Data Platform

Compared 4% of the time

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Product Reports

Buyer's Guide

Synology DSM

December 2024

Download Synology DSM product report

Buyer's Guide

Veeam Data Platform

December 2024

Download Veeam Data Platform product report

Also Known As

Synology DiskStation Manager (DSM)

Veeam Backup & Replication, Veeam ONE

Learn More

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Synology

Veeam Software

Overview

Synology DSM (DiskStation Manager) is a comprehensive software platform designed for Synology NAS (Network Attached Storage) devices. It serves as the operating system for these devices, providing a wide range of features and functionalities.

The primary use case of Synology DSM is to centralize and manage data storage for organizations. It allows businesses to store, access, and share files securely across multiple devices and platforms. With its intuitive user interface, DSM simplifies the management of data, making it easy to create shared folders, set access permissions, and monitor storage usage.

One of the most valuable functionalities of Synology DSM is its robust data protection capabilities. It offers various RAID configurations, including SHR (Synology Hybrid RAID), which ensures data redundancy and safeguards against drive failures. DSM also supports advanced backup and disaster recovery solutions, such as Snapshot Replication and Hyper Backup, enabling organizations to protect their critical data effectively.

Furthermore, Synology DSM provides a wide range of productivity and collaboration tools. It offers applications like Synology Drive, which allows seamless file synchronization across devices, and Synology Office, a web-based suite for document editing and collaboration. DSM also supports various third-party applications, including popular cloud services like Dropbox and Google Drive, enabling organizations to integrate their existing workflows seamlessly.

Veeam Data Platform backs up and replicates virtual machines, protects server farms, provides database backup, and delivers disaster recovery solutions. Users utilize it for protecting Office 365 data, ensuring business continuity, monitoring environments, migrating snapshots, and securing data in offsite locations or the cloud.

Veeam Data Platform is recognized for its ease of setup, reliability, and ability to handle diverse IT infrastructures. It is popular among users for its data replication efficiency, fast virtual machine restoration, and robust reporting. With strong integration with cloud platforms like AWS, Azure, and Google Cloud, it ensures scalability and adaptability across environments. The platform supports incremental backups, a comprehensive dashboard for monitoring and reporting, and a smooth recovery process. New features such as malware detection and an immutable Linux repository enhance its security offerings. However, there's room for improvement in full cloud integration, user interface, and support for more storage systems, as well as better documentation, additional automation, detailed reporting, and enhanced technical support. Users also ask for improved data recovery features, reduced pricing, and greater compatibility with non-Windows systems, Oracle, and SAP systems.

What are the most valued features?

Data replication efficiency: Ensures quick and reliable data replication.
Fast VM restoration: Enables quick recovery of virtual machines.
Easy user interface: Simplifies the backup and recovery process.
Robust reporting: Provides comprehensive reporting and monitoring capabilities.
Scalability: Adapts to growing infrastructure needs with ease.
Backup verification: Ensures the integrity of backups.
Adaptability: Works across different environments seamlessly.
Cloud integration: Integrates with cloud platforms like AWS, Azure, and Google Cloud.
Incremental backup: Supports reliable incremental backups.
Malware detection: Enhances security with new malware detection features.
Immutable Linux repository: Offers an extra layer of security for backups.

What benefits and ROI should users look for?

Ease of setup: Reduces deployment time and effort.
Reliability: Ensures consistent backup and recovery performance.
Scalable solution: Grows with the business without hassle.
Comprehensive monitoring: Provides full visibility into backup operations.
Cost-effectiveness: Optimizes backup and recovery costs.
Data security: Enhances protection with features like malware detection and immutable repositories.
User-friendly: Removes complexity from backup management.

In industries such as finance, healthcare, and education, Veeam Data Platform provides critical data backup and disaster recovery solutions. Organizations in these sectors use Veeam for protecting sensitive data, ensuring compliance, and maintaining business continuity. By leveraging Veeam's robust features and integrations, companies can safeguard their IT infrastructures against data loss and cyber threats.

Sample Customers

Information Not Available

Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg

Buyer's Guide

Synology DSM vs. Veeam Data Platform

January 2025

Free Report: Synology DSM vs. Veeam Data Platform

Find out what your peers are saying about Synology DSM vs. Veeam Data Platform and other solutions. Updated: January 2025.

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