Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution.
Synology DSM offers a versatile backup solution for virtual machines, customizable NAS devices, and basic storage management with Btrfs file system and built-in backups. Recommended for tech-savvy users and those seeking simplicity, it efficiently handles multiple disks with security and connectivity. However, it is not cost-effective for larger organizations, lacks VM movement recognition across clusters, and may require extra license purchases for additional IP cameras.