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Dell PowerProtect Data Manager vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Manager
Ranking in Backup and Recovery
13th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Deduplication Software (7th)
Synology DSM
Ranking in Backup and Recovery
19th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Dell PowerProtect Data Manager is 4.6%, up from 3.8% compared to the previous year. The mindshare of Synology DSM is 1.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

PAUL WAMBULWA - PeerSpot reviewer
Users benefit from interactive features and comprehensive reporting
The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response. Scheduling for support calls can be problematic when it does not align well with the customer's availability. Expediting the scheduling of calls and feedback would be beneficial to my interaction with clients.
Michael Adejoh - PeerSpot reviewer
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love that it has an interactive GUI, and it is not complicated to use."
"One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solutions. It is highly user-friendly, allowing users to quickly learn and implement backup and restore processes within a week. PPDM represents the next generation of backup software and is comparable to offerings from other vendors. Furthermore, PPDM prioritizes security with various access controls, such as user and database access controls. Its deployment tool is also known for its simplicity."
"The most valuable feature of the solution is its integrated approach."
"The product's initial setup phase was easy."
"The deduplication is the most valuable feature because it helps to control the overhead."
"The solution's initial setup is straightforward."
"Dell EMC PowerProtect Data Manager is user-friendly and easy to use. it does what it needs to do."
"Dell PowerProtect Data Manager helps to reduce the amount of data being transferred and stored."
"Synology DSM is very easy to work and operate."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable features of Synology DSM are its security and connectivity."
"The most valuable aspect is its ability to handle multiple disks."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
 

Cons

"The tool's scalability has certain shortcomings, making it an area where improvements are required."
"Management is difficult and it is hard to determine when things aren't working properly."
"The solution should enhance its user interface and make it more flexible."
"As a new product, there are some things that still need to improve a bit as it matures."
"A lot of improvement is required in Dell's first level of support."
"The Dell EMC PowerProtect Data Manager reports could improve. There should be different kinds of reports on failures, such as dashboards that we can submit to top management or auditors."
"The interface is too complex."
"PPDM requires further development. It is primarily integrated with DevOps systems."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Synology DSM's user interface is not quite intuitive."
"The product's only shortcoming is pricing, as it is an expensive solution."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"The only bothersome aspect is that the device is aging."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
 

Pricing and Cost Advice

"We offer monthly or yearly subscriptions. The price could be cheaper."
"The product is offered at a very competitive price in the market."
"The licensing costs and pricing model are based on capacity and the license is easy to upgrade."
"Dell PowerProtect Data Manager is not an expensive solution."
"The solution is more affordable than other vendors."
"The solution is not less expensive than competitors but pricing deals are available."
"The price of Dell EMC PowerProtect Data Manager is reasonable."
"The price of the solution is very good."
"The solution’s pricing is neither cheap nor expensive."
"The pricing varies widely, catering to a broad range of needs."
"Synology DSM is a cheap solution."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"It is quite an affordable solution."
"Synology DSM is a free tool."
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Top Industries

By visitors reading reviews
Educational Organization
14%
Computer Software Company
11%
Government
9%
Financial Services Firm
9%
Computer Software Company
13%
Government
9%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
The solution's cost depends on the storage. Currently, the pricing for Dell PowerProtect Data Manager is more flexible for customers. Dell PowerProtect Data Manager is not an expensive solution. On...
What needs improvement with Dell PowerProtect Data Manager?
The tool's scalability has certain shortcomings, making it an area where improvements are required. The market and technology-driven factors will let the market know of any requirements of the user...
What do you like most about Synology DSM?
The most valuable features of Synology DSM are its security and connectivity.
What is your experience regarding pricing and costs for Synology DSM?
The solution’s pricing is neither cheap nor expensive.
What needs improvement with Synology DSM?
Users may lose their data if they don't configure the solution properly.
 

Also Known As

PowerProtect, Dell EMC PowerProtect
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
Information Not Available
Find out what your peers are saying about Dell PowerProtect Data Manager vs. Synology DSM and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.