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Dell PowerProtect Data Manager vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.0
Customer service at Dell PowerProtect Data Manager varies, with US/UK support being faster and quality rated mid-level to high.
No sentiment score available
 

Room For Improvement

Sentiment score
5.4
Dell PowerProtect Data Manager needs improved integration, user interface, support, and compatibility with DevOps tools and hybrid infrastructures.
No sentiment score available
 

Scalability Issues

Sentiment score
7.6
Dell PowerProtect Data Manager is praised for scalability, easy license adjustments, suitability for enterprises, and strong virtualization platform support.
No sentiment score available
 

Stability Issues

Sentiment score
8.8
Dell PowerProtect Data Manager is highly rated for stability and effective documentation, leading to a positive user experience.
No sentiment score available
 

Valuable Features

Sentiment score
8.1
Dell PowerProtect Data Manager offers efficient, flexible data backup with high deduplication, ease of use, and advanced security features.
No sentiment score available
 

Categories and Ranking

Dell PowerProtect Data Manager
Ranking in Backup and Recovery
19th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
Deduplication Software (7th)
Synology DSM
Ranking in Backup and Recovery
21st
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Dell PowerProtect Data Manager is 4.5%, up from 3.6% compared to the previous year. The mindshare of Synology DSM is 1.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Pallava Sharma - PeerSpot reviewer
A tool that offers good capacity management and product management
I am satisfied with the product. The tool streamlines our company's data backup and recovery processes since the solution fits into our landscape and portfolio, especially with what we have in our infrastructure, and it actually helps us comply with data regulations. The tool protects critical data by dealing with areas like unauthorized access. I don't have hands-on experience with the product to be able to comment on how its UI enhances our company's data management tasks. The tool is majorly used in our company's operations team. I only work on certain projects and help the teams to deploy the product. The tool has the ability to handle growing data volume since my company has not faced any scalability issues since we were able to manage areas like sizing and future capacity expansion. To date, my company has not found any scalability issues with the product. It is a good product that fits in the latest infrastructures very well. If you have legacy products in your environment or data centers, then it is better to consider some other product other than Dell PowerProtect Data Manager. I rate the overall tool a seven or eight out of ten.
Michael Adejoh - PeerSpot reviewer
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.
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Top Industries

By visitors reading reviews
Educational Organization
15%
Computer Software Company
11%
Government
9%
Financial Services Firm
9%
Computer Software Company
13%
Government
10%
Manufacturing Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
The solution's cost depends on the storage. Currently, the pricing for Dell PowerProtect Data Manager is more flexible for customers. Dell PowerProtect Data Manager is not an expensive solution. On...
What needs improvement with Dell PowerProtect Data Manager?
The tool's scalability has certain shortcomings, making it an area where improvements are required. The market and technology-driven factors will let the market know of any requirements of the user...
What do you like most about Synology DSM?
The most valuable features of Synology DSM are its security and connectivity.
What is your experience regarding pricing and costs for Synology DSM?
The solution’s pricing is neither cheap nor expensive.
What needs improvement with Synology DSM?
Users may lose their data if they don't configure the solution properly.
 

Also Known As

PowerProtect, Dell EMC PowerProtect
Synology DiskStation Manager (DSM)
 

Learn More

Video not available
 

Overview

 

Sample Customers

National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
Information Not Available
Find out what your peers are saying about Dell PowerProtect Data Manager vs. Synology DSM and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.