Dell Avamar vs Synology DSM comparison

Dell Technologies and Synology are both solutions in the Backup and Recovery category. Dell Technologies is ranked #12 with an average rating of 7.8, while Synology is ranked #20 with an average rating of 9.0. Dell Technologies holds a 3.6% mindshare in BRS, compared to Synology’s 1.7% mindshare. Additionally, 87% of Dell Technologies users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

Dell Avamar

Read 87 Dell Avamar reviews

8,684 Views
6,251 Comparison Views

87% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

1,432 Views
1,218 Comparison Views

100% willing to recommend

Dell Avamar

Synology DSM

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 11, 2024

Dell Avamar and Synology DSM are both prominent data protection solutions. Dell Avamar seems to have the upper hand due to its superior data deduplication capability and cost-efficiency, despite Synology DSM's robust integration and customization flexibilities.

Features: Users value Dell Avamar's efficient data deduplication, ease of data retrieval, and reasonable setup costs. Synology DSM is favored for its integration with various cloud services, extensive customization options, and long-term value through extensive features.

Room for Improvement: Dell Avamar reviews suggest improvements in performance speed, user learning curve, and initial setup. Synology DSM users point out the need for enhanced customer service, backup reliability, and easier deployment.

Ease of Deployment and Customer Service: Dell Avamar is praised for its straightforward deployment but criticized for slow initial setup. Synology DSM has mixed reviews on deployment, with some users finding it complicated. Customer service is seen as adequate for Dell Avamar, whereas Synology DSM users express the need for improvement.

Pricing and ROI: Dell Avamar users typically report reasonable setup costs and quick ROI due to its effective deduplication. Synology DSM might have higher initial costs but is seen as providing good long-term value through its extensive features.

To learn more, read our detailed Dell Avamar vs. Synology DSM Report (Updated: December 2024).

Buyer's Guide

Dell Avamar vs. Synology DSM

December 2024

Download the complete report

Helped 824,053 peers since 2012

Categories and Ranking

Dell Avamar

Ranking in Backup and Recovery

12th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Deduplication Software (3rd)

Synology DSM

Ranking in Backup and Recovery

20th

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Backup and Recovery category, the mindshare of Dell Avamar is 3.6%, down from 4.0% compared to the previous year. The mindshare of Synology DSM is 1.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Sebastien Chene

Senior Business Development Manager at a comms service provider with 10,001+ employees

Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh

What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar.

Read full review

Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Stable and scalable backup and recovery software, with good technical support."

"The most valuable features are image backups and file backups."

"For the on-prem backup, it has all the necessary features that we require. They keep coming up with new scripts and new updates."

"The solution is very user-friendly."

"Dell EMC Avamar is very good with endpoint backups."

"The solution is very stable."

"Its deduplication technologies are the best in the market, currently."

"Duplication and the speed of backup are great."

More Dell Avamar pros

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

"The most valuable features of Synology DSM are its security and connectivity."

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

"The most valuable aspect is its ability to handle multiple disks."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

"Synology DSM is very easy to work and operate."

More Synology DSM pros

Cons

"The UI is quite old. We've been using this UI since last year, and they haven't changed it. It would be better to update the UI periodically and create attractive dashboards from an administrative point of view."

"The client caches and deduplication system have a few problems."

"We don't trust the product 100 percent. Kaspersky has many features Dell Avamar doesn't support, such as granular backup and history."

"The UI is not easy to use. There are other products such as Veeam that are easy to use for the end-user which is why they are moving away from Avamar or Networker."

"Its ability to back up very large objects can be improved. In terms of new features, they can include the ability to use cloud services, like S3, more natively."

"EMC has discontinued their Avamar hardware version. They only advertise the Avamar virtual edition."

"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."

"Avamar cannot back up Nutanix as a virtual solution."

More Dell Avamar cons

"Users may lose their data if they don't configure the solution properly."

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

"Synology DSM's user interface is not quite intuitive."

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

"The platform could be much more cost-effective and flexible for integrating third-party products."

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."

"The product's only shortcoming is pricing, as it is an expensive solution."

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."

More Synology DSM cons

Pricing and Cost Advice

"On a scale of one to five, I would rate the pricing policy of Dell Avamar as five. The solution has a very good price, and a lot of improvements were done to it."

"There are licensing costs for Dell EMC Avamar and it is paid annually."

"The cost is high."

"Its price should be reduced. It would be good if you could pay as per usage, and there is a subscription model like VMware. There should be some flexibility because sometimes, the customer only uses the backup for one month or three months. Currently, I have to pay whether I use it or not. Its licensing should be flexible and based on consumption."

"Regarding pricing, I would say Avamar is slightly expensive compared to its functionalities. It's not high-priced or low-priced but somewhere in between."

"Dell Avamar is expensive."

"Dell Avamar is a moderately priced solution."

"This is a fairly expensive solution. It cost approximately 21,000 each year."

More Dell Avamar pricing and cost advice

"The solution’s pricing is neither cheap nor expensive."

"It is quite an affordable solution."

"Synology DSM is a cheap solution."

"The price of the solution is very good."

"Synology DSM is a free tool."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

"The pricing varies widely, catering to a broad range of needs."

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

12%

Government

11%

Manufacturing Company

11%

Computer Software Company

13%

Government

10%

Retailer

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What is your experience regarding pricing and costs for Dell EMC Avamar?

The pricing is not competitive enough.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

What do you like most about Synology DSM?

The most valuable features of Synology DSM are its security and connectivity.

See all answers

What is your experience regarding pricing and costs for Synology DSM?

The solution’s pricing is neither cheap nor expensive.

See all answers

What needs improvement with Synology DSM?

Users may lose their data if they don't configure the solution properly.

See all answers

Comparisons

Dell PowerProtect Data Manager vs Dell Avamar

Compared 30% of the time

Veeam Data Platform vs Dell Avamar

Compared 16% of the time

Dell NetWorker vs Dell Avamar

Compared 13% of the time

Rubrik vs Dell Avamar

Compared 6% of the time

More Dell Avamar Competitors

Veeam Data Platform vs Synology DSM

Compared 24% of the time

UrBackup vs Synology DSM

Compared 9% of the time

ExaGrid Tiered Backup Storage vs Synology DSM

Compared 8% of the time

NetApp SnapCenter vs Synology DSM

Compared 6% of the time

UpdraftPlus vs Synology DSM

Compared 3% of the time

More Synology DSM Competitors

Product Reports

Buyer's Guide

Dell Avamar

December 2024

Download Dell Avamar product report

Buyer's Guide

Synology DSM

November 2024

Download Synology DSM product report

Also Known As

Avamar

Synology DiskStation Manager (DSM)

Learn More

Dell Technologies

Video not available

Synology

Overview

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Synology DSM (DiskStation Manager) is a comprehensive software platform designed for Synology NAS (Network Attached Storage) devices. It serves as the operating system for these devices, providing a wide range of features and functionalities.

The primary use case of Synology DSM is to centralize and manage data storage for organizations. It allows businesses to store, access, and share files securely across multiple devices and platforms. With its intuitive user interface, DSM simplifies the management of data, making it easy to create shared folders, set access permissions, and monitor storage usage.

One of the most valuable functionalities of Synology DSM is its robust data protection capabilities. It offers various RAID configurations, including SHR (Synology Hybrid RAID), which ensures data redundancy and safeguards against drive failures. DSM also supports advanced backup and disaster recovery solutions, such as Snapshot Replication and Hyper Backup, enabling organizations to protect their critical data effectively.

Furthermore, Synology DSM provides a wide range of productivity and collaboration tools. It offers applications like Synology Drive, which allows seamless file synchronization across devices, and Synology Office, a web-based suite for document editing and collaboration. DSM also supports various third-party applications, including popular cloud services like Dropbox and Google Drive, enabling organizations to integrate their existing workflows seamlessly.

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

Information Not Available

Buyer's Guide

Dell Avamar vs. Synology DSM

December 2024

Free Report: Dell Avamar vs. Synology DSM

Find out what your peers are saying about Dell Avamar vs. Synology DSM and other solutions. Updated: December 2024.

DOWNLOAD NOW

824,053 professionals have used our research since 2012.

See our Dell Avamar vs. Synology DSM report.

See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.