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Dell Avamar vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Dell Avamar support varies; prompt resolutions praised but language barriers, delays, and post-EMC acquisition challenges affect satisfaction.
No sentiment score available
 

Room For Improvement

Sentiment score
4.1
Dell Avamar needs user-friendly updates, better integration, improved support, and enhanced features for modern environments at competitive pricing.
No sentiment score available
 

Scalability Issues

Sentiment score
6.8
Dell Avamar is scalable, fitting various company sizes but may incur costs when expanding infrastructure for increased data volumes.
No sentiment score available
 

Setup Cost

No sentiment score available
Dell Avamar pricing is seen as high, with discounts for larger organizations and cost variability due to licensing models.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
Dell Avamar is stable and reliable, but sensitive to shutdowns; users rate it 7-10 and appreciate infrastructure support.
No sentiment score available
 

Valuable Features

Sentiment score
8.3
Dell Avamar excels in deduplication, fast recovery, ease of use, platform integration, and efficient, comprehensive data protection.
No sentiment score available
 

Categories and Ranking

Dell Avamar
Ranking in Backup and Recovery
12th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
87
Ranking in other categories
Deduplication Software (3rd)
Synology DSM
Ranking in Backup and Recovery
21st
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Dell Avamar is 3.6%, down from 4.1% compared to the previous year. The mindshare of Synology DSM is 1.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Sebastien Chene - PeerSpot reviewer
Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh
What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar.
Michael Adejoh - PeerSpot reviewer
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Government
11%
Manufacturing Company
11%
Computer Software Company
13%
Government
10%
Manufacturing Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
What do you like most about Synology DSM?
The most valuable features of Synology DSM are its security and connectivity.
What is your experience regarding pricing and costs for Synology DSM?
The solution’s pricing is neither cheap nor expensive.
What needs improvement with Synology DSM?
Users may lose their data if they don't configure the solution properly.
 

Also Known As

Avamar
Synology DiskStation Manager (DSM)
 

Learn More

Video not available
 

Overview

 

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Information Not Available
Find out what your peers are saying about Dell Avamar vs. Synology DSM and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.