Acronis Cyber Protect vs Synology DSM comparison

Acronis and Synology are both solutions in the Backup and Recovery category. Acronis is ranked #9 with an average rating of 8.1, while Synology is ranked #21 with an average rating of 9.0. Acronis holds a 4.8% mindshare in BRS, compared to Synology’s 1.5% mindshare. Additionally, 87% of Acronis users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

Acronis Cyber Protect

Read 119 Acronis Cyber Protect reviews

9,553 Views
8,030 Comparison Views

87% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

1,335 Views
1,139 Comparison Views

100% willing to recommend

Acronis Cyber Protect

Synology DSM

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and Synology DSM are both highly regarded data protection solutions. Synology DSM seems to have the upper hand with its extensive features, despite Acronis Cyber Protect being praised for its ease of deployment and competitive pricing.

Features: Acronis Cyber Protect is highlighted for comprehensive anti-malware, backup solutions, and unified management. Synology DSM is praised for its extensive storage capabilities, intuitive operations, and versatile backup options. Users find Synology DSM's features more robust.

Room for Improvement:Acronis Cyber Protect users suggest better integration with third-party tools, enhancements in response speed, and more scalable solutions. Synology DSM users point to limited support for certain hardware, complex setup processes, and improvements in user interface consistency. Both products must tackle specific weak points, but Acronis Cyber Protect's integration limitations seem more impactful.

Ease of Deployment and Customer Service: Acronis Cyber Protect is considered easier to deploy with responsive customer service. Synology DSM, although slightly more complex, is also supported by a helpful customer service team. Acronis Cyber Protect holds an edge regarding deployment ease, whereas both products offer commendable support.

Pricing and ROI: Users find Acronis Cyber Protect competitively priced with favorable ROI. Synology DSM's pricing is deemed higher, but many users believe its advanced features justify the expense. Although Acronis Cyber Protect is preferred for its affordability, Synology DSM's superior features can result in higher perceived value.

To learn more, read our detailed Acronis Cyber Protect vs. Synology DSM Report (Updated: October 2024).

Buyer's Guide

Acronis Cyber Protect vs. Synology DSM

October 2024

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Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

9th

Average Rating

8.2

Number of Reviews

119

Ranking in other categories

Cloud Backup (5th)

Synology DSM

Ranking in Backup and Recovery

21st

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.8%, up from 4.8% compared to the previous year. The mindshare of Synology DSM is 1.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Apr 24, 2023

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

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Michael Adejoh

Solutions Manager at Excel Connect Ventures

Sep 25, 2023

Reliable and cost-effective

Our clients mainly use Synology DSM as a firewall, for managing files and folders, and as a backup storage, sending logs to Azure Machine. We also encourage them to explore DSM's add-on packages for things like network deployment, better connectivity to NDR and VMware, and user detection. Although…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."

"The most valuable feature is the quick restoration. We can restore the data quickly."

"Acronis Backup is easy to use, intuitive, and has high performance."

"The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it."

"The solution was easy to install and to deploy."

"In our recent experiences, Acronis Cyber Protect proved most valuable during instances of colleagues facing migration challenges due to ransomware impacts. In these situations, where servers and backups were affected, having a backup stored in external drives or other devices within our data centers posed risks. To address this vulnerability, we decided to shift to a cloud backup solution."

"Acronis Backup is easy to use."

"It is a very stable solution."

More Acronis Cyber Protect pros

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

"Synology DSM is very easy to work and operate."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

"The product performs well. It is easy to use and implement."

"The most valuable aspect is its ability to handle multiple disks."

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

More Synology DSM pros

Cons

"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."

"The solution's reporting feature could be better."

"This is not a feature-rich solution."

"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."

"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."

"Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."

"If we could have a mass deployment option using Acronis, that would be helpful."

"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."

More Acronis Cyber Protect cons

"The platform could be much more cost-effective and flexible for integrating third-party products."

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."

"Synology DSM's user interface is not quite intuitive."

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."

"The only bothersome aspect is that the device is aging."

"The product's only shortcoming is pricing, as it is an expensive solution."

More Synology DSM cons

Pricing and Cost Advice

"I would say that at the pricepoint that it's at, it's definitely worth the money."

"I would describe the product as a mid-priced tool for small and medium businesses."

"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

"It has already paid off itself in the first few months that we implemented it."

"The pricing is comparable to the newest solution available on the market, Altaro."

"Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option. However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost."

More Acronis Cyber Protect pricing and cost advice

"It is quite an affordable solution."

"The price of the solution is very good."

"Synology DSM is a cheap solution."

"The solution’s pricing is neither cheap nor expensive."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

"The pricing varies widely, catering to a broad range of needs."

"Synology DSM is a free tool."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Computer Software Company

14%

Government

10%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

See all answers

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

See all answers

What do you like most about Synology DSM?

The most valuable features of Synology DSM are its security and connectivity.

See all answers

What is your experience regarding pricing and costs for Synology DSM?

The solution’s pricing is neither cheap nor expensive.

See all answers

What needs improvement with Synology DSM?

Users may lose their data if they don't configure the solution properly.

See all answers

Comparisons

Veeam Data Platform vs Acronis Cyber Protect

Compared 22% of the time

Commvault Cloud vs Acronis Cyber Protect

Compared 7% of the time

R-Drive Image vs Acronis Cyber Protect

Compared 7% of the time

Azure Backup vs Acronis Cyber Protect

Compared 5% of the time

N-able Cove Data Protection vs Acronis Cyber Protect

Compared 5% of the time

More Acronis Cyber Protect Competitors

Veeam Data Platform vs Synology DSM

Compared 27% of the time

UrBackup vs Synology DSM

Compared 10% of the time

ExaGrid Tiered Backup Storage vs Synology DSM

Compared 8% of the time

SyncBack Pro vs Synology DSM

Compared 6% of the time

LiteSpeed for SQL Server vs Synology DSM

Compared 5% of the time

More Synology DSM Competitors

Product Reports

Buyer's Guide

Acronis Cyber Protect

November 2024

Download Acronis Cyber Protect product report

Buyer's Guide

Synology DSM

October 2024

Download Synology DSM product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

Synology DiskStation Manager (DSM)

Learn More

Acronis

Video not available

Synology

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Synology DSM (DiskStation Manager) is a comprehensive software platform designed for Synology NAS (Network Attached Storage) devices. It serves as the operating system for these devices, providing a wide range of features and functionalities.

The primary use case of Synology DSM is to centralize and manage data storage for organizations. It allows businesses to store, access, and share files securely across multiple devices and platforms. With its intuitive user interface, DSM simplifies the management of data, making it easy to create shared folders, set access permissions, and monitor storage usage.

One of the most valuable functionalities of Synology DSM is its robust data protection capabilities. It offers various RAID configurations, including SHR (Synology Hybrid RAID), which ensures data redundancy and safeguards against drive failures. DSM also supports advanced backup and disaster recovery solutions, such as Snapshot Replication and Hyper Backup, enabling organizations to protect their critical data effectively.

Furthermore, Synology DSM provides a wide range of productivity and collaboration tools. It offers applications like Synology Drive, which allows seamless file synchronization across devices, and Synology Office, a web-based suite for document editing and collaboration. DSM also supports various third-party applications, including popular cloud services like Dropbox and Google Drive, enabling organizations to integrate their existing workflows seamlessly.

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

Information Not Available

Buyer's Guide

Acronis Cyber Protect vs. Synology DSM

October 2024

Free Report: Acronis Cyber Protect vs. Synology DSM

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