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Acronis Cyber Protect vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
120
Ranking in other categories
Cloud Backup (5th)
Synology DSM
Ranking in Backup and Recovery
19th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.5%, down from 4.7% compared to the previous year. The mindshare of Synology DSM is 1.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Stuart Grigor - PeerSpot reviewer
Good backup solution but challenges with the stability
It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.
Michael Adejoh - PeerSpot reviewer
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to clone backups."
"The image backup and image restore features have been very beneficial to us."
"I have not used other backup solutions to compare how well the features work but I have found Acronis Backup to be user-friendly, overall easy to use, and performance is good."
"The main reason we went with Acronis Cyber Protect is because it provides a virtual machine backup feature."
"The solution has all the features I need and user friendly."
"The solution is stable and reliable."
"I've reimaged servers and been back up and running in exactly no time with the completely new hardware."
"The most valuable feature is the quick restoration. We can restore the data quickly."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The product performs well. It is easy to use and implement."
"The most valuable aspect is its ability to handle multiple disks."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable features of Synology DSM are its security and connectivity."
 

Cons

"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"The solution's error handling can be improved specifically for Linux errors."
"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."
"The support takes too much time to respond to callbacks."
"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."
"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."
"It does not delete locked files."
"When an error occurs, the information is not always easy to understand and these messages should be made more clear."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"The product's only shortcoming is pricing, as it is an expensive solution."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"Users may lose their data if they don't configure the solution properly."
"Synology DSM's user interface is not quite intuitive."
 

Pricing and Cost Advice

"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."
"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."
"The license is a perpetual license. The cost is an area for improvement."
"I find the pricing structure satisfactory, it is around $25 per year."
"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."
"Licensing fees are billed annually and there are no extra charges."
"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."
"We use the free version that provides very basic functionalities."
"The price of the solution is very good."
"It is quite an affordable solution."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"The pricing varies widely, catering to a broad range of needs."
"The solution’s pricing is neither cheap nor expensive."
"Synology DSM is a free tool."
"Synology DSM is a cheap solution."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
13%
Government
9%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What do you like most about Synology DSM?
The most valuable features of Synology DSM are its security and connectivity.
What is your experience regarding pricing and costs for Synology DSM?
The solution’s pricing is neither cheap nor expensive.
What needs improvement with Synology DSM?
Users may lose their data if they don't configure the solution properly.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Information Not Available
Find out what your peers are saying about Acronis Cyber Protect vs. Synology DSM and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.