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Acronis Cyber Protect vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
120
Ranking in other categories
Cloud Backup (5th)
Synology DSM
Ranking in Backup and Recovery
20th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.8%, down from 4.8% compared to the previous year. The mindshare of Synology DSM is 1.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Stuart Grigor - PeerSpot reviewer
Good backup solution but challenges with the stability
It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.
Michael Adejoh - PeerSpot reviewer
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable and reliable."
"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."
"Since the last version, everything has been improved."
"The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."
"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."
"Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."
"The web-based interface makes it easy to use."
"For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The product performs well. It is easy to use and implement."
"Synology DSM is very easy to work and operate."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The most valuable features of Synology DSM are its security and connectivity."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable aspect is its ability to handle multiple disks."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
 

Cons

"The pricing could be improved."
"I can't select a network location. I have to map a drive on the server, and then I have to select the mapped drive in order for it to put the backup out there."
"The reporting can be improved."
"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."
"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."
"I needed tech support to straighten out an issue with cloud backup. I have troubleshooting to do with failed backups."
"No technical support and minimal documentation."
"The solution could improve by providing more database backup features and have better integration with many different types of databases. We cannot implement it in all of our infrastructures."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"The product's only shortcoming is pricing, as it is an expensive solution."
"The only bothersome aspect is that the device is aging."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"Users may lose their data if they don't configure the solution properly."
"Synology DSM's user interface is not quite intuitive."
 

Pricing and Cost Advice

"​I like the pricing​, and that it is easy to use and has performed well. ​"
"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."
"It is a low-cost solution."
"I would say that at the pricepoint that it's at, it's definitely worth the money."
"We were on a perpetual license for Acronis Backup."
"The current subscription model of Acronis Backup compared to other backup solutions is not costly."
"The price is reasonable."
"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."
"Synology DSM is a free tool."
"The solution’s pricing is neither cheap nor expensive."
"Synology DSM is a cheap solution."
"The price of the solution is very good."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"It is quite an affordable solution."
"The pricing varies widely, catering to a broad range of needs."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
13%
Government
10%
Retailer
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What do you like most about Synology DSM?
The most valuable features of Synology DSM are its security and connectivity.
What is your experience regarding pricing and costs for Synology DSM?
The solution’s pricing is neither cheap nor expensive.
What needs improvement with Synology DSM?
Users may lose their data if they don't configure the solution properly.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Synology DiskStation Manager (DSM)
 

Learn More

Video not available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Information Not Available
Find out what your peers are saying about Acronis Cyber Protect vs. Synology DSM and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.