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Microsoft DPM vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.0
Microsoft DPM's customer support quality varies widely, with some users finding it excellent and others facing significant challenges.
No sentiment score available
 

Room For Improvement

Sentiment score
2.9
Microsoft DPM requires enhancements in data tagging, backup functionality, reliability, integration, user-friendliness, compatibility, troubleshooting, cloud availability, and governance.
No sentiment score available
 

Scalability Issues

Sentiment score
8.0
Microsoft DPM scales well with Microsoft products, but non-Microsoft compatibility and larger data backups may require alternative solutions.
No sentiment score available
 

Stability Issues

Sentiment score
8.0
Microsoft DPM is generally stable, reliable for financial and health systems, but has occasional patching and integration challenges.
No sentiment score available
 

Valuable Features

Sentiment score
8.3
Microsoft DPM is praised for its user interface, integration with Microsoft products, robust recovery, scalability, and stability for small businesses.
No sentiment score available
 

Categories and Ranking

Microsoft DPM
Ranking in Backup and Recovery
31st
Average Rating
7.0
Reviews Sentiment
7.5
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Synology DSM
Ranking in Backup and Recovery
21st
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Microsoft DPM is 1.3%, down from 1.5% compared to the previous year. The mindshare of Synology DSM is 1.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

RifkanHasan - PeerSpot reviewer
Backup and recovery that is stable but support is no longer in existence
The DPM is pretty good, but when it comes to external devices, you can't back up to the external device. It's a huge drawback because once everything goes down, it goes down fully. We can't take a snapshot and take it outside, which is a problem. Also, when it comes to recovery, the recovery process doesn't work properly. It doesn't recover. One of our drives failed and when we wanted to recover it from the other drive, it never worked. So, we couldn't recover the data. Recovery of data if the server goes down, is not very good. The DPM is good apart from the support services. We were told that the support was no longer in existence, which is why we are looking for another provider. In the next release, I would like to see backup to external devices, so it can always restore the backup and we can take it externally and store it somewhere that it is off-site and archived. Currently, it does not allow us to do that because it is required to be in one location.
Michael Adejoh - PeerSpot reviewer
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
10%
Educational Organization
9%
Manufacturing Company
7%
Computer Software Company
13%
Government
10%
Manufacturing Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft DPM?
This solution helps us to manage all of the operations across servers and different workstations.
What needs improvement with Microsoft DPM?
DPM is not easy to back up another non-Microsoft solution. It does not have good capabilities to restore and back up non-Microsoft solutions. It can back up, yet it lacks features compared to Veeam...
What do you like most about Synology DSM?
The most valuable features of Synology DSM are its security and connectivity.
What is your experience regarding pricing and costs for Synology DSM?
The solution’s pricing is neither cheap nor expensive.
What needs improvement with Synology DSM?
Users may lose their data if they don't configure the solution properly.
 

Also Known As

DPM, Data Protection Manager, MS DPM
Synology DiskStation Manager (DSM)
 

Learn More

Video not available
 

Overview

 

Sample Customers

Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
Information Not Available
Find out what your peers are saying about Microsoft DPM vs. Synology DSM and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.