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Commvault Cloud vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
108
Ranking in other categories
eDiscovery (2nd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (2nd), Disaster Recovery (DR) Software (3rd), SaaS Backup (1st), Threat Deception Platforms (1st), Container Backup Software (1st)
Synology DSM
Ranking in Backup and Recovery
21st
Average Rating
9.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Commvault Cloud is 6.5%, up from 5.8% compared to the previous year. The mindshare of Synology DSM is 1.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Cassandra Cinar - PeerSpot reviewer
Jan 23, 2024
Provides excellent visibility and helps reduce costs and time
We use intuitive administrative tools that readily reveal the volume of backed-up data. Our Commvault CommCell servers alert us to failed backups and provide detailed information. This transparency allows our managed service provider to easily grasp our pre-established thresholds and readily scale up with new technologies. We're highly satisfied with Commvault's automated data security and management policies. They meet our stringent requirements for secure and private data storage, including anti-ransomware protection and encryption. Notably, they also ensure compliance with GDPR for backups stored in Europe and other regions, fulfilling our regulatory obligations. Threat Scan's ability to scan backup data for threats is invaluable because it proactively identifies and neutralizes certain viruses and threats that may originate from our G Suite or be reported by our security incident response team, preventing potential outages. Commvault provides excellent visibility across our entire organization's data. They perform regular health checks, informing us of areas of strength and offering recommendations for improvement. These recommendations may include upgrading to newer product versions or addressing issues identified during the checks. It is important for our organization that Commvault provides a unified platform for recovery across cloud, on-premises, and software-as-a-service workloads. This is particularly important because many of our existing cloud environments rely on basic backups that are insufficient for our needs. Commvault empowers us to address this issue. We have implemented it not only in our own operating company but also across the corporate structure, rolling it out to virtually all AWS users. This is because the standard backup methods, such as snapshot backups, fail to meet our stringent requirements for recovery, service level agreements, and crucial functionalities like threat detection and other security features. Commvault ensures a robust and comprehensive backup infrastructure that satisfies all our essential needs. It has improved our organization by ensuring we meet our infrastructure requirements, adhere to our vulnerability methodology, and achieve service level agreements for both backup and storage requirements. The quarterly risk analysis allows us to effectively manage the lifecycle of both data and backups. It also sheds light on the types of data and backups we have, providing valuable insights. Commvault's risk analysis is one of the tools we use to meet our compliance requirements and implement the necessary controls for immediate security policy action. To ensure comprehensive data protection and comply with international regulations like GDPR, we rely on Commvault alongside our established financial systems and SOC-compliant practices. Commvault has helped us reduce our organization's data management costs by 75 percent, particularly for long-term backups. We ditched tapes and virtual tapes thanks to Commvault, replacing them with a fully disk-based backup system and cloud backups in AWS and Azure. By implementing Commvault, we've significantly reduced our backup times. This is achieved through a combination of incremental backups and data aging. Aged data is then moved to cheaper disk or cloud storage, ensuring cost-effective long-term retention while still meeting our recovery SLAs. While the overall time savings may be around 10-15 percent, the main benefit is not keeping everything on expensive primary storage and efficiently aging it out. Consequently, retrieving data from the Azure bucket typically takes five days or more, reflecting our agreed-upon SLA. It has reduced our recovery point objective, allowing us to store more backups. However, new regulatory and compliance requirements mandate that some backups cannot be deleted and must be retained indefinitely. To address this while still improving efficiency, we've implemented solutions for long-term data storage and improved data management practices. Commvault has helped our organization not only decrease our threat detection time but also improve threat prevention to such an extent that we often avoid facing the full impact of a threat altogether. By preventing these incidents, we're often unsure of the precise amount of time saved, but the benefit is clear: we don't need to activate disaster recovery mechanisms. It has not only helped us reduce our recovery time objective, but it has also ensured that our backups and long-term storage are secure, thanks to its comprehensive capabilities. In terms of total cost of ownership, Commvault has enabled us to significantly reduce both hardware and media costs for storage and backup. After factoring in encryption and compression, the total savings amount to close to 80 percent. It has been able to reduce downtime, but having a quick recovery plan and policy and SLAs that are published are met regularly.
Michael Adejoh - PeerSpot reviewer
Sep 25, 2023
Reliable and cost-effective
Our clients mainly use Synology DSM as a firewall, for managing files and folders, and as a backup storage, sending logs to Azure Machine. We also encourage them to explore DSM's add-on packages for things like network deployment, better connectivity to NDR and VMware, and user detection. Although…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"The most valuable feature of Metallic is its flexibility and user-friendly."
"The product has the best features for scaling up and administering all the solutions from a single platform."
"Its compression and deduplication allow us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily."
"The embedded deduplication engine is really good because we use a Near Line SAS disk as a repository for our backups, and we don't need to pay for another appliance such as a Data Domain or Quantum so that we can have hardware-based deduplication."
"It has significantly reduced the amount of manual work required to manage our backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"I can collect the target data, then we connect it to Commvault. There is not another system that can connect to our target database or target storage. This is very important for us, because there is the threat of malware right now. This can protect not only the product, but also the backup data from outside threats."
"A very stable and scalable platform (you can backup/restore/protect a couple of MBs or hundred of TBs as well from the same console/platform)."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable features of Synology DSM are its security and connectivity."
"The most valuable aspect is its ability to handle multiple disks."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"Synology DSM is very easy to work and operate."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The product performs well. It is easy to use and implement."
 

Cons

"The tool should revise its licensing."
"It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam."
"They don't market their products well. They don't do a lot of marketing to enable them to move forward."
"I need documentation for Azure backups. One expectation that I have is regarding PDF documentation. When I was trying to browse the documentation, I could not locate that."
"Setup is complex."
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."
"I would assess the Command Center as a very useful but sometimes difficult tool. It is multipurpose. It has all the features of logging and monitoring, especially for the actual setup. For us, it is easy because we work daily with it, but for customers who only use it once a week, they sometimes have some difficulties. Command Center is not user-friendly for beginners."
"The product does not provide an option to save a copy of data on-premises."
"Synology DSM's user interface is not quite intuitive."
"Users may lose their data if they don't configure the solution properly."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"The product's only shortcoming is pricing, as it is an expensive solution."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
 

Pricing and Cost Advice

"It is a bit more than other products, but when you consider the time savings, it is saving money."
"The solution is expensive, but it is worth the money."
"It would not be affordable for small to medium size organizations."
"You have to pay for the licenses and the hardware you need for the Commvault environment. If you don't have all the hardware, you have to buy it, which can cost a few million. In the end, it's vital to protect our data, so the price isn't an issue."
"The licensing costs are determined on a yearly basis. It might be around $40,000 or $50,000. There are no costs in addition to the standard licensing fees."
"The license for Commvault HyperScale X is paid annually."
"Commvault is more expensive than Veeam, which is the reason that we are changing to Veeam for cloud environments."
"Commvault Backup & Recovery is perhaps the best value for our money that I have seen in a backup product."
"Synology DSM is a cheap solution."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"The price of the solution is very good."
"It is quite an affordable solution."
"The solution’s pricing is neither cheap nor expensive."
"The pricing varies widely, catering to a broad range of needs."
"Synology DSM is a free tool."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
9%
Government
9%
Computer Software Company
14%
Government
10%
Manufacturing Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What do you like most about Synology DSM?
The most valuable features of Synology DSM are its security and connectivity.
What is your experience regarding pricing and costs for Synology DSM?
The solution’s pricing is neither cheap nor expensive.
What needs improvement with Synology DSM?
Users may lose their data if they don't configure the solution properly.
 

Also Known As

Commvault Complete Data Protection, Commvault, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Synology DiskStation Manager (DSM)
 

Learn More

Video not available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Information Not Available
Find out what your peers are saying about Commvault Cloud vs. Synology DSM and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.