Commvault Cloud vs Synology DSM comparison

Commvault and Synology are both solutions in the Backup and Recovery category. Commvault is ranked #4 with an average rating of 8.2, while Synology is ranked #53. Commvault holds a 3.4% mindshare in BRS, compared to Synology’s 1.3% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

Commvault Cloud

Read 113 Commvault Cloud reviews

27,958 Views
16,216 Comparison Views

95% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

4,228 Views
4,186 Comparison Views

100% willing to recommend

Commvault Cloud

Synology DSM

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and Synology DSM are robust data management solutions. Synology DSM has the upper hand due to its competitive pricing and superior support.

Features: Commvault Cloud offers comprehensive data protection, efficient disaster recovery, and extensive integration capabilities. Synology DSM is praised for its high-performance NAS capabilities, ease of use, and sophisticated storage management.

Room for Improvement: Users of Commvault Cloud highlight the need for a more intuitive interface, faster support response times, and improved user experience. Synology DSM users wish for better third-party integrations, more advanced security features, and scalability options.

Ease of Deployment and Customer Service: Commvault Cloud’s deployment model is robust with strong customer service, but users find the initial setup complex. Synology DSM has a simpler deployment process and responsive support, resulting in higher user satisfaction despite some technical constraints.

Pricing and ROI: Commvault Cloud's setup costs are higher, with a longer ROI period, but justify the investment with robust capabilities. Synology DSM offers competitive pricing, with a quicker ROI and substantial value for its cost.

To learn more, read our detailed Commvault Cloud vs. Synology DSM Report (Updated: June 2026).

Buyer's Guide

Commvault Cloud vs. Synology DSM

June 2026

Download the complete report

Helped 906,418 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in Backup and Recovery

4th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

eDiscovery (2nd), Cloud Backup (3rd), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (5th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

Synology DSM

Ranking in Backup and Recovery

53rd

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 3.4%, down from 7.3% compared to the previous year. The mindshare of Synology DSM is 1.3%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	3.4%
Synology DSM	1.3%
Other	95.3%

Backup and Recovery

Featured Reviews

Sanjay Singh Bisht

Server Administrator at Gigabit Technologies Pvt Ltd

Unified data protection has simplified hybrid backups and has improved ransomware recovery speed

Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

Read full review

Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to manage everything from a single pane of glass is another major advantage."

"Its compression and deduplication allow us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily."

"Commvault has a unique administration platform and interfaces, providing backup, archive, reporting and replication features, and has more features than its competitors."

"The user interface is very easy to navigate."

"Backup and archive with a single window, with a single backup job. You only need to type "c"."

"Overall the solution is very good and highly stable."

"Metallic has also saved our organization money on infrastructure costs because the price was amazingly affordable, and we didn't have to create an on-prem solution."

"When an interruption takes place due to an incident, the signaling and notification are very extensive."

More Commvault Cloud pros

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"The product performs well. It is easy to use and implement."

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

"The most valuable features of Synology DSM are its security and connectivity."

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

"The most valuable aspect is its ability to handle multiple disks."

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

More Synology DSM pros

Cons

"We are using a production environment with customer-sensitive data on it. As per our central bank rules and regulations, we can't keep our customer's sensitive data in the cloud."

"The workflow has room for improvement."

"For end-users, sometimes Commvault is too complex and, while it's getting better and better with the latest versions, it is still not there."

"The price should be reduced because it is too expensive for our customers."

"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."

"It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners."

"Training."

"The reporting could be improved because the reports we get from our partner aren't sufficient. It isn't very detailed. I'm not sure if it's an issue with our partner or Metallic. They do a full backup on Monday and incremental backups throughout the week. However, we don't get detailed reports about the size of the incremental backups. The report just tells us whether a backup was successful."

More Commvault Cloud cons

"The only bothersome aspect is that the device is aging."

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

"The platform could be much more cost-effective and flexible for integrating third-party products."

"The product's only shortcoming is pricing, as it is an expensive solution."

"Synology DSM's user interface is not quite intuitive."

More Synology DSM cons

Pricing and Cost Advice

"The price could perhaps be lower as well."

"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""

"The cost of an integrator license is moderate and its features cover most customers."

"Commvault Backup & Recovery is perhaps the best value for our money that I have seen in a backup product."

"The license is paid on an annual basis and the price is reasonable."

"The cost for Commvault is very expensive, even support is very expensive. The full cost of the solution is 50,000 INR per year, which includes 20 VM backups, server data backup, and 200 desktop and laptop agent licenses."

"Licensing fees are billed on a yearly basis."

"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."

More Commvault Cloud pricing and cost advice

"The solution’s pricing is neither cheap nor expensive."

"The price of the solution is very good."

"Synology DSM is a cheap solution."

"It is quite an affordable solution."

"The pricing varies widely, catering to a broad range of needs."

"Synology DSM is a free tool."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

906,418 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

Computer Software Company

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...

See all answers

What is your primary use case for ThreatWise?

Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...

See all answers

Ask a question

Earn 20 points

Comparisons

Rubrik vs Commvault Cloud

Compared 7% of the time

Veeam Data Platform vs Commvault Cloud

Compared 7% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 3% of the time

AWS Backup vs Commvault Cloud

Compared 2% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

More Commvault Cloud Competitors

Veeam Data Platform vs Synology DSM

Compared 5% of the time

UrBackup vs Synology DSM

Compared 4% of the time

SyncBack Pro vs Synology DSM

Compared 3% of the time

HPE StoreEver Tape vs Synology DSM

Compared 3% of the time

GoodSync For Business vs Synology DSM

Compared 3% of the time

More Synology DSM Competitors

Product Reports

Buyer's Guide

Commvault Cloud

July 2026

Download Commvault Cloud product report

Buyer's Guide

Synology DSM

June 2026

Download Synology DSM product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Synology DiskStation Manager (DSM)

Overview

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

Synology DSM offers a comprehensive disk management and virtualization backup solution, known for its seamless connectivity across Mac, Windows, and Linux systems, enabling both novice and expert users to efficiently organize and secure their digital data.

Synology DSM integrates intuitive features like the Btrfs file system, built-in backups, and Active Backup for Business, streamlining application installations such as Plex Media Server and Docker. It provides robust security and versatility, supporting VPNs, web servers, and virtualization. Synology DSM is utilized for data backup in virtual machines, local user management, file-sharing networks, and remote file accessibility. It assists organizations in centralized data replication and protection, managing multiple terabytes across locations while serving as a firewall and file management system.

What features does Synology DSM offer?

Disk Management: Efficiently manages storage across multiple platforms.
Seamless Connectivity: Supports Mac, Windows, and Linux for a unified experience.
Btrfs File System: Offers advanced data protection and recovery options.
Active Backup for Business: Provides comprehensive backup solutions for critical data.
Versatility: Supports VPN, web servers, and virtualization for expanded utility.

What benefits should users consider?

Security: Maintains data integrity and protection across networks.
Stability: Ensures consistent operation for essential applications.
Ease of Use: Facilitates straightforward installation and management of applications.
Scalability: Handles large-scale data replication and protection efficiently.

In industries like IT and media, Synology DSM is an effective tool for centralized data management and security. Businesses rely on its extensive backup capabilities to manage and protect large datasets, enabling effective collaboration and remote access solutions across locations. Users incorporate its add-ons to enhance network deployment and connectivity, optimizing data flow and operational efficiency.

Synology

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Information Not Available

Buyer's Guide

Commvault Cloud vs. Synology DSM

June 2026

Free Report: Commvault Cloud vs. Synology DSM

Find out what your peers are saying about Commvault Cloud vs. Synology DSM and other solutions. Updated: June 2026.

DOWNLOAD NOW

906,418 professionals have used our research since 2012.

See our Commvault Cloud vs. Synology DSM report.

See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.