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Dell NetWorker vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
5.8
Dell NetWorker's customer service is appreciated for friendliness, but technical support experiences vary, with requests for faster responses.
Sentiment score
7.9
Veritas NetBackup Appliance support experiences vary by contract and region, with some users praising service and others frustrated by delays.
Technical support in Turkey is excellent, providing on-site support for some products.
 

Room For Improvement

Sentiment score
3.8
Dell NetWorker needs faster restore, better stability, improved integration, user-friendliness, enhanced support, efficient management, and clearer pricing.
Sentiment score
4.5
Veritas NetBackup Appliance requires interface improvements, clearer licensing, better integration, affordability, technical support, scalability, security, and AI features.
Dell should consider creating certifications similar to Cisco's CCNA, which has significantly helped Cisco in marketing and user adoption.
 

Scalability Issues

Sentiment score
7.9
Dell NetWorker is seen as scalable but can face challenges with infrastructure and stability in larger enterprises.
Sentiment score
7.8
Veritas NetBackup Appliance is highly scalable for large enterprises but requires significant investment and challenges with cloud integrations.
 

Setup Cost

Sentiment score
6.3
Dell NetWorker provides competitive pricing with complex licensing, offering discounts for sectors, with varying user opinions on costs.
Sentiment score
3.5
Veritas NetBackup Appliance is costly but offers competitive pricing with discounts and variable feedback on its value.
Licensing starts from around five thousand US dollars and can go up to $40,000 or $50,000 depending on the project.
 

Stability Issues

Sentiment score
7.5
Dell NetWorker's stability is mixed; reliability improves with updates, best practices, and proper configuration, despite some early challenges.
Sentiment score
8.6
Veritas NetBackup Appliance is stable and reliable, yet some users report stability issues and suggest improving recovery processes.
 

Valuable Features

Sentiment score
7.9
Dell NetWorker provides scalable, fast backup solutions with robust management and compatibility across diverse systems, including SAP HANA and Oracle.
Sentiment score
7.6
Veritas NetBackup Appliance offers fast backups, cost efficiency, scalability, VMware integration, and advanced features for comprehensive data protection.
As for technical support, the service provided in Turkey is very good, and they also offer on-site support for some products, which keeps us happy.
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
81
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
16th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
51
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Derrick Brockel - PeerSpot reviewer
A stable tool that has an easy-to-use GUI that enables quick restoration
We had a security event back in February. We lost all our servers. We probably had 1500 servers. We used NetWorker to recover and restore VMs. It took us almost 30 days to get back up. It was not quick. However, we wouldn't have been able to recover without the product’s help. We first had to restore the NetWorker infrastructure. We used data domains. We imported the catalog. We identified the tier-one VMs we needed and got those restored. We installed security products on them to ensure they were clean. Then, we booted them up. The solution allowed us to recover our infrastructure.
RifkanHasan - PeerSpot reviewer
A Flexible, scalable and high performance solution to protect data from edge to core to cloud
Our main challenge was deciding on the right capacity for expansion, but once we settled on two NAS servers with sixteen TB, things have been smooth. We haven’t faced major challenges, just the initial capacity decisions. We got good reviews from other partners before installing it. We haven’t had much hands-on experience since it’s under warranty and we rely on 24/7 support from the service provider. We handle any errors by monitoring and notifying the provider as needed.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
Computer Software Company
15%
Financial Services Firm
13%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
I am not sure about the exact pricing, but it seems to be nominal and reasonable.
What needs improvement with Veritas NetBackup Appliance?
There is room for improvement, especially in tech support and pricing. The price could be a bit better.
 

Also Known As

NetWorker
NetBackup Appliance
 

Learn More

Video not available
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Beta Offshore
Find out what your peers are saying about Dell NetWorker vs. Veritas NetBackup Appliance and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.