Compare HP vs Lenovo

Based on 10 reviews.

Lenovo

Based on 91 reviews.

Sample Customers

HP Device as a Service

KUNA SCHOOL DISTRICT, MASHREQ BANK, WALMART, SOUTHERN CROSS AUSTEREO, SALUDVIDA EPS, DREAMWORKS ANIMATION, L’ORÉAL

Popular Solutions

HP Wolf Security

2 reviews

HP LaserJet Enterprise

0 reviews

Lenovo ThinkSystem Rack Servers

9 reviews

Lenovo ThinkSystem DM Series

5 reviews

Lenovo ThinkSystem DE Series

3 reviews

Top Industries

Computer Software Company

14%

Comms Service Provider

Government

Educational Organization

Computer Software Company

18%

Financial Services Firm

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Owner at a performing arts
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Adalberto Giaretta
Technology director at Infodive Representações e Serviços ltda
These are rack servers. We use them for applications. It stores everything including VM servers, application servers,...
Read full review of Lenovo ThinkSystem Rack Servers »
Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
It's used to manage the OS on the servers, which are Windows Server 2016 and 2019. We also use it for storage, with 3...
Read full review of Lenovo XClarity Controller »
Mark Richmond
Chief Technology Officer at Next Level Communications
We use on-premise servers with Lenovo ThinkSystem. We set up Hyper-V and load multiple types of servers including a...
Read full review of Lenovo ThinkSystem DM Series »
Syed Ibrahim
Assistant Manager Systems - IT Infrastructure at a transportation company
We use the solution for virtualization and as a physical system.
Read full review of Lenovo Flex System »
Adeel Hashmi
IT Technical Advisor at a construction company
I use Lenovo ThinkAgile HX Series in my company for mostly Windows-based VMs and for providing different services,...
Read full review of Lenovo ThinkAgile HX Series »

Review 1 of 5

Customer Service

Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Anonymous User
Owner at a performing arts
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »

Review 1 of 10

Siddhesh Sawant
Sr. Customer Support Engineer at Magnamious Systems Pvt. Ltd.
Lenovo has less technical support than Dell because of the engineer availability, so there's a little bit of delay....
Read full review of Lenovo ThinkAgile VX Series »
Adeel Hashmi
IT Technical Advisor at a construction company
The technical support of the product is awesome. I never had to go through a phase or wait for days and days to get...
Read full review of Lenovo ThinkAgile HX Series »
Mohammad Jundiah
Solutions Architect at Logicom Distribution

Read full review of Lenovo TS Series »
GermanInfante
Solutions Architect Data Center Servers and Storage at a printing company
The technical support of Lenovo ThinkAgile HX can improve. I rate the support from Lenovo ThinkAgile HX a three out...
Read full review of Lenovo ThinkAgile HX Series »
Syed Ibrahim
Assistant Manager Systems - IT Infrastructure at a transportation company
We have called them during certain critical cases to avoid delays during production. I would rate the support between...
Read full review of Lenovo Flex System »
Adalberto Giaretta
Technology director at Infodive Representações e Serviços ltda
Technical support has been very good overall.
Read full review of Lenovo ThinkSystem Rack Servers »
Cengiz Çapok
Company Owner at UTCBim Bilgisayar Hizmetleri
The solution's technical support is good.
Read full review of Lenovo ThinkSystem DE Series »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
Technical support is very good. We are quite satisfied with the level of service.
Read full review of Lenovo ThinkSystem Rack Servers »
Alaba Ayotunde O. OLUWAYIMIKA
It Asset Management Lead at Dangote Industries Limited
The support Lenovo ThinkAgile HX Series provides is superb.
Read full review of Lenovo ThinkAgile HX Series »
Sameh Moamen
Infrastructure Manager at Arabian Cement Company
Technical support for this solution is good but they are not interactive.
Read full review of Lenovo ThinkSystem DE Series »
Jesse_B
Manager of networks and infrastructure at a government
Not much technical support is available locally. They need to offer better assistance in our area.
Read full review of Lenovo ThinkSystem Rack Servers »
Genesis Dapoza
Email Administrator at Technopaq, Inc.
Lenovo support is the best, actually. They manage remote sessions and troubleshoot issues remotely. Or they can do...
Read full review of Lenovo ThinkAgile VX Series »
NareshKumar5
Presales Consultant at Savex Technologies Pvt Ltd
I would rate the support of Lenovo ThinkSystem DM Series a four out of five.
Read full review of Lenovo ThinkSystem DM Series »
Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
The customer service and support were good.
Read full review of Lenovo XClarity Controller »
MirziyodMirsaatov
CEO at Top-IT Solutions Ltd
The support for Lenovo Flex System is good.
Read full review of Lenovo Flex System »
Markus Waldmann
Lecturer at HSLU
We have some direct channels there. We also have a Lenovo mainframe at our site for demonstration purposes, and we...
Read full review of Lenovo ThinkSystem Rack Servers »
Ola Zaher
Head manager at a real estate/law firm
The technical support has good quality, with reliable response times when needed. I would rate their service eight...
Read full review of Lenovo Flex System »
Dan Pilla
IT Consultant at Atena Tecnologia em Informatica LTDA
We have had a very good experience with customer service and support. They answer questions very fast and resolve our...
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Design and Develpement Engineer at a comms service provider
The technical support is very good.
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
Sr. System Administrator at a consumer goods company
Technical support is 10/10.
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
Sr. Systems Engineer at a retailer
Technical support was reasonable, but leaves room for improvement. Firmware changes were barely supported, and...
Read full review of Lenovo Blade Servers [EOL] »
Markus Waldmann
Lecturer at HSLU
We've had a good experience with technical support. We have some direct channels there. With Lenovo, we also have a...
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Technical Specialist at a tech vendor
We try to solve any problems ourselves using the company site because we have no local technical support in our...
Read full review of Lenovo ThinkSystem DM Series »
Jure Vehar
Co-founder at Compedu
I have not encountered any issues with Lenovo support. Their service has been satisfactory, and I have not needed to...
Read full review of Lenovo ThinkSystem DE Series »
Tasos Demetriou
CIO at a tech services company
I would rate Lenovo's technical support as an eight out of ten. It is quite good.
Read full review of Lenovo ThinkSystem Rack Servers »
Jure Vehar
Co-founder at Compedu
The solution’s support is really good.
Read full review of Lenovo ThinkSystem DM Series »
SImoneGebellato
Group IT Architect & Network Engineer at a engineering company
We have a local partner for technical support.
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
Consultant Project Development at a tech services company
We haven't had any issues Lenovo support. They also have excellent professional services.
Read full review of Lenovo Edge Servers »
JUAN CARLOS ZAMBRANO IBERICO
Consulting Manager at Angkor Group SAC
Very good support.
Read full review of Lenovo Flex System »
Paddy Field
It consultant at a tech services company
Their support is fine. It's good.
Read full review of Lenovo ThinkSystem DE Series »

Review 1 of 30

Technical Support

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