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IBM vs Salesforce

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
IBM
Based on 3170 reviews.
Salesforce
Based on 898 reviews.
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Overview
International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.
Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Sample Customers
IBM Watson Campaign Automation
The King Arthur Flour, Stonyfield, InsideOut Development, Moosejaw, Big Scary Cranium, Paper Style
IBM Supply Chain Business Network
Bonnie Plants, Irish Dairy Board
IBM B2B Integrator
Bonnie Plants, Toshiba Europe, Florida Hospital
IBM Transformation Extender
DHL International
webMethods.io
Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
IBM CPQ
First Data Hellas, Tienda Diabetes, AC Portal B.V., Bigcommerce, NSS International Corp., LookHunters, Carus PBS Ab Ltd
IBM SmartCloud Control Desk
St Vincent's Health Australia, Kalibrate Pty. Ltd., Cognizant Technology
IBM Workload Automation
Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
IBM DataPower Gateway
RBL Bank, Availity
IBM Integration Bus
Salesbox, €sterreichische Bundesbahnen (€BB), Road Buddy, Swiss Federal Railways, Electricity Supply Board, The Hartree Centre, ESB Networks
IBM WebSphere Message Broker
WestJet, Blue Cross and Blue Shield of North Carolina, Sharp Corporation, Michelin Tire
IBM API Connect
Heineken, Tine, Finologee, Axis Bank
IBM Cloud Pak for Integration
CVS Health Corporation
IBM MQ
Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation
IBM Event Streams
American Airlines, UBank, Bitly, Eurobits, Active International, Bison, Contextor, Constance Hotels, Resorts & Golf, Creval, Deloitte, ExxonMobil, FaceMe, FacePhi, Fitzsoft, Fuga Technologies, Guardio, Honeywell, Japanese airline, Jenzabar, KONE
IBM MobileFirst
UniCredit Business Integrated Solutions, Gruppo Unipol, Raymond James Financial, Toshiba GCS, CST, ABK-Systeme GmbH, BNP Paribas
IBM Cognos
More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
IBM Watson Customer Experience Analytics
IMM, Whogohost Ltd., Stonyfield, Grupo WTW, Big Scary Cranium, Brockenhurst College, SiteMinis, RCI Banque Espana
IBM InfoSphere Information Server
Canadian National Railway Company, Chickasaw Nation Division of Commerce, Swedish Armed Forces, BG RCI, Janata Sahakari Bank Ltd., University of Arizona, Biogrid Australia
IBM InfoSphere DataStage
Dubai Statistics Center, Etisalat Egypt
StreamSets
Availity, BT Group, Humana, Deluxe, GSK, RingCentral, IBM, Shell, SamTrans, State of Ohio, TalentFulfilled, TechBridge
IBM Cloud Pak for Data
Qatar Development Bank, GuideWell, Skanderborg Music Festival
IBM Maximo
Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
IBM Public Cloud
Uvionics Tech, Komsomolskaya Pravda, Alpha Modus, Inventive, Web Business Consulting, FindBrok, SilverHook Powerboats, United Way of Allegheny County
IBM Cloud Private
Ilmarinen Mutual Pension Insurance Company
Red Hat OpenShift on IBM Cloud
edenor, Ford
IBM App Connect
United Way of Allegheny County, Saint-Gobain CPS, Ricoh, SunTrust Banks Inc.
IBM Application Integration Suite
UMC Freiburg
IBM Robotic Process Automation (RPA)
The Hanover Insurance Group
IBM Watsonx Assistant
American Airlines, UBank, Bitly, Eurobits
IBM Cloud Pak for Applications
Blue Cross Blue Shield of Massachusetts
Pardot
Arketi Group
Salesforce Marketing Cloud
American Express, Financial Conduct Authority, KPN, Merck KGaA, Peterborough City Council, The Chapar, ADP, Financial Times, Stanley Black & Decker, SureFlap, Western Union, Philips
Salesforce Service Cloud
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
Tableau
Accenture, Adobe, Amazon.com, Bank of America, Charles Schwab Corp, Citigroup, Coca-Cola Company, Cornell University, Dell, Deloitte, Duke University, eBay, Exxon Mobil, Fannie Mae, Ferrari, French Red Cross, Goldman Sachs, Google, Government of Canada, HP, Intel, Johns Hopkins Hospital, Macy's, Merck, The New York Times, PayPal, Pfizer, US Army, US Air Force, Skype, and Walmart.
Salesforce Einstein Analytics
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Chatter
Coca Cola Enterprise, Blue Shield of California, Stanley Black & Decker, Wells Fargo Bank, Phillips, Toyota Motors, American Red Cross, Time Warner Cable, Virgin America,Canon, and Bayer Pharmaceuticals.
Salesforce Platform
ADP
MuleSoft Anypoint Platform
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Mule ESB
Ube, PacificComp, University of Witwatersrand, Justice Systems, Camelot
Dataloader.io
UCSF, Box, CareFusion, Unilever, Hershey's
MuleSoft API Manager
Coca-Cola, Splunk, Citrix, UCSF, Vertu, State of Colorado, National Post, TiVo, Deakin, LLS, Oldcastle Precast, ParcelPoint, Justice Systems, Ube, Sumitomo Corporation, PacificComp, University of Witwatersrand, Groupe Initiatives, Camelot, Panviva
Salesforce CPQ
Cloudera, Daxko, Barracuda, Nimble Storage
Vlocity
Sky Italia, ABD Insurance & Financial Services, FastWeb, Wolters Kluwer
Salesforce Community Cloud
Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
Salesforce Quote-to-Cash
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Salesforce DMP
Conagra, Anheuser-Busch InBev, PSA Peugeot Citroën
Evergage
Citrix, Walmart Mexico, Lenovo, Texas Instruments, AutoDesk, Carrier, Datto, Mendix, Aramark, Skillsoft, Bomgar
Salesforce Net Zero Cloud
1. Salesforce 2. Unilever 3. Siemens 4. Schneider Electric 5. HP Inc. 6. Autodesk 7. Intuit 8. Lyft 9. L'Oréal 10. AstraZeneca 11. Coca-Cola European Partners 12. Novartis 13. Royal Dutch Shell 14. Accenture 15. Deloitte 16. IBM 17. Microsoft 18. Google 19. Amazon 20. Apple 21. Facebook 22. Twitter 23. LinkedIn 24. Uber 25. Airbnb 26. Netflix 27. Spotify 28. Adobe 29. Cisco 30. Intel 31. Oracle 32. SAP
MuleSoft RPA
1. Accenture 2. Aetna 3. Allianz 4. American Express 5. AT&T 6. Bank of America 7. Barclays 8. BNY Mellon 9. Capital One 10. Cisco 11. Coca-Cola 12. Colgate-Palmolive 13. Comcast 14. Deloitte 15. Deutsche Bank 16. DXC Technology 17. E&Y 18. FedEx 19. General Motors 20. GlaxoSmithKline 21. HSBC 22. IBM 23. Intel 24. Johnson & Johnson 25. JPMorgan Chase 26. KPMG 27. Liberty Mutual 28. Mastercard 29. McKesson 30. Merck & Co. 31.MetLife 32. Microsoft 33. Morgan Stanley 34. Nationwide 35. Nestlé 36. Nike 37. Novartis 38. Oracle 39. PepsiCo 40. Pfizer
Popular Solutions
Top Industries
Educational Organization
19%
Financial Services Firm
17%
Computer Software Company
11%
Manufacturing Company
7%
Educational Organization
42%
Computer Software Company
10%
Financial Services Firm
7%
Manufacturing Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
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Technical Support
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