Compare IBM vs V12

IBM

Based on 3170 reviews.

V12

Overview

International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.

Information Not Available

Sample Customers

IBM QualityStage

PRO BTP, Gachon University Gil Hospital, Sicoob, NICE Systems, Integra LifeSciences Corp.

IBM Infosphere Information Analyzer

Integra LifeSciences, Longjiang Bank Corp., Webster University, Swedish Armed Forces, Edith Cowan University, Premier, PRISA Digital, TIAA CREF

IBM App Connect

United Way of Allegheny County, Saint-Gobain CPS, Ricoh, SunTrust Banks Inc.

IBM Application Integration Suite

UMC Freiburg

IBM Cloud Pak for Integration

CVS Health Corporation

webMethods.io

Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings

Popular Solutions

IBM Turbonomic

14 reviews

IBM Security QRadar

22 reviews

IBM MQ

13 reviews

Top Industries

Educational Organization

19%

Financial Services Firm

17%

Computer Software Company

11%

Manufacturing Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gustavo Rosello
Technological Infrastructure Manager at Mercado Argentino de Valores S.A.
Our budget at this moment is for IBM System Storage DS5000 Series, and even though I always prefer the top tools, it...
Read full review of IBM System Storage DS5000 Series »
SimonHiggins
Mainframe Technical Manager/Service Integration Lead at Saudi Business Machines
It's not the Db2 LUW, which is Linux, Unix, Windows. It's the mainframe. It's the active-active, high availability...
Read full review of IBM Db2 Database »
Suvajit Chakraborty
Manager, Digital Engineering at Harman International
In terms of data, when I started in 2018, the database for IBM ELM was around 200 to 300 weeks. Now, in 2023, it's...
Read full review of IBM Engineering Workflow Management »
Vinutha Gangadhara
Integration Manager at Infosys
I work for a manufacturing company. They use it for the B2B landscape. They use IBM Sterling Integrator for both the...
Read full review of IBM Sterling File Gateway »
Anonymous User
Senior Systems Engineer at a university
We use Turbonomic to evaluate all of our virtualized clusters. Initially, we were only using Turbonomic for our...
Read full review of IBM Turbonomic »

Review 1 of 5

No Data Available

Customer Service

Chandrasekhar Polaki
Manager - Solutions Architect at a consultancy
When encountering difficulties, we raise the PMR to the solution's technical support team. Its response time might...
Read full review of IBM Integration Bus »
Avinash-Arepaka
Technical Lead at a computer software company
I have spoken with the support team about a couple of issues. They were really helpful, and the response was very fast.
Read full review of IBM Integration Bus »
Giuseppe Innamorato
Senior Client Director at Alkemy digital_enabler
We have had a good experience with customer service and support. I rate customer service and support a ten out of ten.
Read full review of IBM Db2 Database »
SalmanAhmad
Head of ERP Application and Business Intelligence at Patel Hospital Karachi
The scope of technical support for Cognos is limited in Pakistan, and I would rate it at eight out of ten.
Read full review of IBM Cognos »
Raanan Sitton
Vice President Sales at BELOCAL LTD
I haven't contacted the technical support for IBM FlashSystem.
Read full review of IBM FlashSystem »
AhmedSorour
IT Specialist at Saudi Business Machines - SBM
The technical support is good.
Read full review of IBM PowerVM »
Anonymous User
IT Manager at a pharma/biotech company
Customer Service: Nine out of 10. Technical Support: Nine out of 10.
Read full review of IBM Turbonomic »
Anonymous User
CTO at a financial services firm
It's IBM, and they take time. I am from Isreal and the support is always from abroad. It's a heaving process. At...
Read full review of IBM API Connect »
Shiv Subramaniam Koduvayur
Project Manager at MAF Retail
Technical support for this solution is very good. It is coming directly from IBM.
Read full review of Netezza Analytics »
Anonymous User
Tivoli Workload Scheduler (TWS) Admin Leader at a manufacturing company
Technical support is 4/10.
Read full review of IBM Workload Automation »
Anonymous User
Data Warehouse Engineer at a retailer
It's 7/10 as when something goes wrong within IBM, it can take quite a bit to get it straightened out including a...
Read full review of IBM Netezza Performance Server »
Anonymous User
Independent IT Consultant at a tech services company
Customer Service: It's above average. Technical Support: It's above average.
Read full review of MIMIX [EOL] »
Qudrat Khan
Sr. Manager Software Quality Assurance at UBL
The IBM partner that we are working with here is System Limited. IBM was not directly supporting us during the...
Read full review of IBM Integration Bus »
Anonymous User
Systems Engineer at a tech services company
I use technical support quite often, calling in PMRs for customers. Support is really good, as I have never had to...
Read full review of IBM Spectrum Protect »
Anonymous User
IT Team Leader EMEA at a tech vendor
Customer Service: Excellent. Technical Support: Same as Customer service. Quick, professional and always prepared to...
Read full review of IBM Turbonomic »
PankajSoni
Sr. Consultant at a tech services company
IBM support is a bust; Zenoss support is good.
Read full review of IBM Tivoli NetCool OMNIbus »
Anonymous User
Senior Security Engineer at a wholesaler/distributor
The technical support has been very good in my experience.
Read full review of IBM Security QRadar »
Anonymous User
Business Reporting Engineer (Contracter)
Over the last 10 years, I have never needed to use the customer support.
Read full review of IBM Cognos »
Rahul Jayakumar Lekha
Integration Lead at a financial services firm
Technical support is quite good. They are some of the best. They are responsive. Since we've used IBM for a very long...
Read full review of IBM MQ »
Anonymous User
Manager, Business Intelligence at a tech company
Technical support is 6/10, more for the IBM partner from which we purchased the Cognos licenses. The challenge has...
Read full review of IBM Cognos »
Anonymous User
Technical Advisor at GBM (an IBM alliance Company)
Technical support is usually effective onsite. My work is with IBM systems. I would rate offsite technical support as...
Read full review of IBM Spectrum Protect »
AreejAlbishi
Software Engineer at Kacst
The customer service and support are good. There is room for improvement in speed of response.
Read full review of IBM DOORS »
Anonymous User
Security Consultant at a tech services company
Support is great, but sometimes they are a little slow.
Read full review of IBM Security QRadar »
Anonymous User
Systems Administrator at a computer software company
Customer Service: 10/10 on customer support, as well as account management, could not be happier. Technical Support:...
Read full review of IBM Turbonomic »
Anonymous User
Assistant Manager-Information Security at a transportation company
I would give the technical support a 8/10 rating. They are excellent.
Read full review of IBM Security QRadar »
Kudzanayi Manjera
Senior Services Engineer at KENAC COMPUTER SYSTEMS
When I compare the support from IBM Spectrum Protect Plus with most of the other vendors we work with, IBM is at the...
Read full review of IBM Spectrum Protect Plus »
Anonymous User
Quantitative Researcher at a financial services firm
Based on the licensing purchased technical support is provided and is of great value. IBM SPSS Modeler offers a very...
Read full review of IBM SPSS Modeler »
Alanoud Moh
Integration Dept. Manager at Nssc
The solution's technical support was good. I rate the technical support an eight out of ten.
Read full review of IBM Resilient »
Anonymous User
Vice President And Global Head Of Alliances And Partnerships at a tech services company
I would give technical support a rating of 10/10. They are fabulous. In fact, they come on site and even help you...
Read full review of IBM Rational Test Virtualization Server »
Anonymous User
Technical Director at a tech services company
The technical support is at a very high level, and reachable 24 hours a day.
Read full review of MIMIX [EOL] »

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No Data Available

Technical Support

No Data Available

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