Compare Juniper vs StarWind

Juniper

Based on 336 reviews.

StarWind

Based on 271 reviews.

Latest Research

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Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

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Red Hat Ceph Storage vs. StarWind Virtual Tape Library

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Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Juniper SRX Series Firewall

18 reviews

Juniper EX Series Ethernet Switches

19 reviews

Juniper vSRX

14 reviews

StarWind Virtual SAN

67 reviews

StarWind HyperConverged Appliance

2 reviews

StarWind Storage Appliance

4 reviews

Top Industries

Computer Software Company

16%

Educational Organization

14%

Manufacturing Company

Financial Services Firm

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bona Chhith
Principal Network Architect at a consultancy
The version we're using depends on the model. We use QFX a lot, including versions 5100, 5110, and 5120. For the 4300...
Read full review of Juniper EX Series Ethernet Switches »
MURALI NIDAMANURI
Managing Director at VIPUN COGNITIVE SOLUTIONS PVT LTD.
We have used Juniper SRX Series Firewall in airports and multiple other industries.
Read full review of Juniper SRX Series Firewall »
Matilda Elwell
Technical Team Leader - Network &Security at STAFFORDSHIRE COUNTY COUNCIL
Our main uses include corporate connectivity for our 4,500 staff, guest access, Wi-Fi for about 20 public libraries,...
Read full review of Juniper WLC Series »
Gyan Sharma
Assistant Programmer at Shri Lal Bahadur Shastri Rashtriya Sanskrit Vidyapeetha
We use the access points to provide wireless connectivity for students, faculty, and staff at our central campus.
Read full review of Juniper Mist Wireless Access Points »
Tarun Audichya
Solution Architect at ConnX Inc.
We're using all three topologies– wireless, wiring, and edge, which are connected using Juniper products....
Read full review of Juniper Contrail Networking »

Review 1 of 5

Russ Le Puill
IT Manager at St Peter's Church of England Aided School
We desperately needed to update yet downsize our data centre. We had six hosts for only approximately 14 or so...
Read full review of StarWind HyperConverged Appliance »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Owais Malik
IT Administrator at Humane™
We do not have experience with customer service and support.
Read full review of Juniper vSRX »
MuhammadBilal2
Manager Networks at a financial services firm
Technical support has been very good. We are fine with them.
Read full review of Juniper EX Series Ethernet Switches »
Olajide Olusegun
Network Team Lead at Atlas Security
I have contacted the support from Juniper EX Series once. The response time took longer than I expected. Their public...
Read full review of Juniper EX Series Ethernet Switches »
Muhammad Harun-Owr-Roshid
CEO at BRIGHT-i SYSTEMS LIMITED
The customer service is good. We are happy for that.
Read full review of Mist AI and Cloud »
PinchasAlbalya
Network Engineer at Ben Gurion University
We manage the solution ourselves and do not require any support.
Read full review of Juniper EX Series Ethernet Switches »
Emmanuel Bakare
Product Design / Operations Engineer at Zoracom
It is easy to contact support whenever we need them for maintenance or updates, and I think we have level three...
Read full review of Juniper EX Series Ethernet Switches »
Anoop-Kumar
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
There is no improvement needed with technical support.
Read full review of Juniper EX Series Ethernet Switches »
Swarup Dey
Strategic growth consultant at Airowire Networks
Customer service and support are okay. The response time could be faster. But Cisco offers better support.
Read full review of Juniper Mist Wireless Access Points »
Shiva_Prasad
Senior Technical Consultant at Black Box Network Services
Technical support is excellent.
Read full review of Juniper Mist Premium Analytics »
Aharon Bakayev
Networking Infrastructure Manager at Strauss
Our integrator is very good. They help a lot and know exactly what to do.
Read full review of Juniper Mist Wireless Access Points »
Anonymous User
Senior Project Engineer at a comms service provider
The customer service for this solution is good but there is still room for improvement.
Read full review of Juniper MX Series Universal Routing Platforms »
Manoj Patel
Vice President Digital Network & Security Delivery Group at Microland Limited
The technical support from Juniper Ethernet Switches could be better.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: 10/10. Technical Support: 9/10.
Read full review of Juniper SRX Series Firewall »
Alejandro Erosa
Business Owner at Dropsoft
I would rate their technical support and eight out of ten. I would like to see a better product library or knowledge...
Read full review of Juniper MX Series Routers »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
We haven't had to contact support. The agencies using the solution have contacted the support, and they've been...
Read full review of Mist AI and Cloud »
Joris Van den Bergh
Team Leader Solution Specialists at a tech services company
The technical support is very good. We can talk and have the support of the engineers who are developing the software...
Read full review of Juniper EX Series Ethernet Switches »
V for Reviewer
IT Manager at a hospitality company
We haven't needed to contact technical support.
Read full review of Mist AI and Cloud »
Darrin Khan
Compliance, Security & Testing Manager at a financial services firm
We have been in touch with Professional Services. They are excellent, and they're always on time. The responses are...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Sr. Programmer at a tech vendor
Technical support is good, though we have not really used support much. Juniper has a decent knowledgebase.
Read full review of Juniper SRX Series Firewall »
Hussein Shamte
Operations Head at Frontier Optical Networks
Technical support is great. They are helpful and responsive.
Read full review of Juniper MX Series Routers »
Ajish Thomas
Project manager at computer care company
They have technical support over the phone as well as the online ticketing system and that has worked out pretty...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Engineer & Cyber Security Analyst at a tech services company
I have reached out to Juniper tech support a couple of times. I recall the experience being good. I got the answers I...
Read full review of Juniper SRX Series Firewall »
Anonymous User
NOKIA Lead Engineer at a comms service provider
9 out of 10.
Read full review of Juniper SRX Series Firewall »
Budi Sinaga
Consultant at NE-Infracell
We provide the first and second level of support to our customers. If we have a complex problems then we can contact...
Read full review of Juniper MX Series Routers »
Anonymous User
Senior Network Engineer at Advanced Technologies
I have created only one ticket for technical support. The support was quick.
Read full review of Juniper EX Series Ethernet Switches »
Mazhar Saeed
Network Communication Specialist at Statelife
Regarding technical support, we don't require any because we use these devices underutilized, and it's working fine.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Key Account Manager at a consultancy
Technical support is a little worse than Cisco but better than everybody else.
Read full review of Juniper SRX Series Firewall »
Maina Kaniaru
Managing Director at Spans Partner Gmbh
They are very helpful.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network Engineer at a tech services company
We have very close contact with technical support, so if we have a problem we can contact them directly. It's a good...
Read full review of Juniper vSRX »
Shafi Haider
Network Engineer at Houston Technologies
I've never directly dealt with support. Technical support usually is passed on to our seniors. If an electronic...
Read full review of Juniper EX Series Ethernet Switches »

Review 1 of 30

Seth Weber
Network & Systems Administrator at Clarion Forest VNA
Customer support is very good! The support rep knew what they were talking about and quickly got back to me with an...
Read full review of StarWind Virtual SAN »
Jacob Egan
Systems Administrator at White Oak Management
Any interaction with customer service and support has been awesome. They are quick to respond and very thorough.
Read full review of StarWind Virtual SAN »
Marian L
Engineer at Luconsult
The support was excellent. I was assisted well and all the steps were explained to me, including how it should be set...
Read full review of StarWind Virtual SAN »
KellyVon Der Heyden
Sales Director at CLOUD READY SOLUTIONS
The solution's technical support is good.
Read full review of StarWind Virtual Tape Library »
David Rager
CEO CIO at Store & Haul Inc
Their customer support has been pretty good. They've done a really good job of supporting the product and even...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works
The support provided is very prompt.
Read full review of StarWind Virtual SAN »
Anonymous User
Works at PPL
Their support team is highly knowledgeable and skilled in assisting customers with any technical issues they may...
Read full review of StarWind Virtual SAN »
Anonymous User
Works
The support team, from implementation to general operating questions, has been an incredible value add and well worth...
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at Kelly Aerospace, Inc.
I have nothing bad to say. They are very quick to respond and with the proactive support, they generally know of...
Read full review of StarWind HyperConverged Appliance »
Artur Kamalov
Head of Local Area Network Department at JSC Ufanet
Support has standard procedures and rules. It was provided at a good level.
Read full review of StarWind Virtual SAN »
Anonymous User
I.T. Manager at a real estate/law firm
Support is great. You can call them anytime if you have issues and they'll respond to you. They are easy to deal...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
It was great working with technical support. They took the time to address everything I needed to know.
Read full review of StarWind Virtual Tape Library »
Lukasz Z.
VMware Administrator, VMware vExpert at a financial services firm
Very good. I've got standard support but the reaction time is always 1-2 hours.
Read full review of StarWind Virtual SAN »
Andrew_Lee
IT Infrastructure Analyst at a retailer
Tech support is very prompt, very friendly. They're knowledgeable. I don't think I have come across anything that...
Read full review of StarWind HyperConverged Appliance »
AntonChernomazov
SAO Dept. Head at LLC BIT
Support wants to solve your issue, and they are successful at it. Complex issues are escalated to the next support...
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a educational organization
Technical support is great. They are very responsive, they always reply quickly, and seem very knowledgeable.
Read full review of StarWind Virtual SAN »
Arcwell R. Hernandez
Director/Solutions Architect at TechOps Trinidad & Tobago LTD
very good
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Information Technology at Cass County Government
Support is easy to get a hold of, and usually first-call resolution.
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT and Corporate Security at a financial services firm
We were really positively impressed with the support and help they offered (purchased with the product - with no...
Read full review of StarWind Virtual SAN »
Indeep G
Senior Systems Administrator at Prism Economics & Analysis
Their customer support is pretty quick a they respond usually in 24 hours and they will jump on a remote session to...
Read full review of StarWind Virtual Tape Library »
Anonymous User
Founder at Provectus Networks
What also sets StarWind apart is the support. They have techs that are not just call-routers, but that actually know...
Read full review of StarWind Storage Appliance »
Ryan Kimbrel
Chief Information Officer at Scott County Hospital, Scott City, KS
Amazing! They've gone above and beyond with helping us when we had hardware issues last year and again this year when...
Read full review of StarWind Virtual SAN »
MemphisGuy
Network Services Manager at a educational organization
It's been great. They generally call if there is any issue.
Read full review of StarWind Storage Appliance »
Anonymous User
Director Of Information Technology at a outsourcing company
Technical support has been willing to help and train even on simple questions.
Read full review of StarWind HyperConverged Appliance »
Brandon Robbins
Information Technology Supervisor at Northwest Medical Center-Winfield
Support has been phenomenal. They have always responded to emails in mere minutes, and everyone seems to know their...
Read full review of StarWind Virtual SAN »
Andre C A Griffith MSc MBCS MCTS MCP ITIL
Works at a insurance company
Support for this solution is excellent.
Read full review of StarWind Virtual SAN »
ChrisKlose
IT Manager at a transportation company
I would commend the support. They have very knowledgeable people. If they don't have the answer, they quickly access...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Information Systems Manager at a aerospace/defense firm
StarWind Proactive Support is fairly responsive. They definitely go above and beyond to address the issues, when...
Read full review of StarWind Virtual SAN »
FAFCO
Director of Technology at FAFCO, Inc.
Their customer service at every level, both in terms of our account and technical support is very good. Everything...
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at a computer software company
Their support is very knowledgable and willing to help, they always go well beyond what is required to make sure...
Read full review of StarWind Storage Appliance »

Review 1 of 30

Technical Support

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