Compare Juniper vs StarWind

Juniper

Based on 343 reviews.

StarWind

Based on 272 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

January 2025

VMware vSAN vs. StarWind Virtual SAN

Updated: January 2025

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

February 2025

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: February 2025

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

February 2025

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: February 2025

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Juniper SRX Series Firewall

16 reviews

Juniper EX Series Ethernet Switches

13 reviews

Juniper vSRX

14 reviews

StarWind Virtual SAN

52 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

4 reviews

Top Industries

Computer Software Company

15%

Educational Organization

15%

Financial Services Firm

Manufacturing Company

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Abdul Malik
Sr. Network / DC & Security Consultant at Premier Systems
They are primarily used for P&E, BGP, and carrier-grade NAT deployments. Also, for provider routers,...
Read full review of Juniper MX Series Routers »
Sascha Bülow
Technical Architect at Plusnet
We are a direct partner of formerly 128T, which is now Juniper. For Juniper, we are currently working on the correct...
Read full review of Juniper Session Smart Router »
Matilda Elwell
Technical Team Leader - Network &Security at STAFFORDSHIRE COUNTY COUNCIL
Our main uses include corporate connectivity for our 4,500 staff, guest access, Wi-Fi for about 20 public libraries,...
Read full review of Juniper WLC Series »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
I use Juniper Mist Edge for monitoring our WAN connections. It is important for us to troubleshoot when circuits go...
Read full review of Juniper Mist Edge »
Tarun Audichya
Solution Architect at ConnX Inc.
We're using all three topologies– wireless, wiring, and edge, which are connected using Juniper products....
Read full review of Juniper Contrail Networking »

Review 1 of 5

WJHG
Soporte IT at Sildan Security
First, I need to explain what motivated me to use VSAN. Some time ago, I developed a work environment with KVM...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
HunterMorgan
Owner at Data Barn
I'm a value-added reseller for Microsoft. I do some other stuff on these HCAs too, but that's the easiest way to...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 4

Customer Service

Chinedu Onwurah
Global Juniper Presales at Westcon-Comstor
I would rate the technical support as a nine out of ten.
Read full review of Juniper Mist Wireless Access Points »
Imran Taiyeb Ali
Senior Solutions Specialist at a comms service provider
I would rate Juniper's support team as a five out of ten. In comparison to other support teams I have worked with,...
Read full review of Juniper Session Smart Router »
Bona Chhith
Principal Network Architect at a consultancy
I would rate technical support as five out of five.
Read full review of Juniper EX Series Ethernet Switches »
PRADIPJOSHI
Owner at Shree Atharva Sales Corporation
Juniper's support is excellent, and I have not faced any hardware issues requiring support due to the stable nature...
Read full review of Juniper EX Series Ethernet Switches »
Muhammad_Faisal
Manager ITSM at Lucky Cement Limited
Technical support is always available, and I have had no issues with them. When I raise a ticket, they frequently...
Read full review of Juniper SRX Series Firewall »
Abdul Malik
Sr. Network / DC & Security Consultant at Premier Systems
I haven't really faced any issues because I've been working with their tech engineers for many years, more than 17...
Read full review of Juniper MX Series Routers »
IhorShtanko
Juniper Technical Consultant at MUK
The technical support can see any issues and help, for example, if an export is damaged or doesn't work properly,...
Read full review of Mist AI and Cloud »
KyeJewell
Senior IT Support Engineer at a hospitality company
In the past two years, I've only had to call Juniper twice. One was for a switch issue and one was for one of our...
Read full review of Juniper EX Series Ethernet Switches »
Mohd.Rivai
Network Security Engineer at a tech services company
The technical support is a lot better because when we log a case, they respond.
Read full review of Juniper SRX Series Firewall »
Luis Corrochano
Presales Manager and Co-founder at Kaizen Networks
The product's tech support is good.
Read full review of Juniper Contrail SD-WAN »
Ibrahim Reda
Network and Security Engineer at CITG - Continental Information and Telecom Group
I would rate its customer support five out of ten.
Read full review of Junos Space Network Director »
Anonymous User
Head of Infrastructure Solutions at Thakral One (Pvt) Ltd
While there may be members of my team that have contacted technical support in the past, I personally have not, so I...
Read full review of Mist AI and Cloud »
Mazhar Saeed
Network Communication Specialist at Statelife
Regarding technical support, we don't require any because we use these devices underutilized, and it's working fine.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Operations Center Manager at a tech services company
The technical support is very good and the documentation on the website is very accessible. Some of the deployments...
Read full review of Juniper MX Series Routers »
Tarek Menshawy
Senior Network and Security Consultant, JNCIE-SEC#408 at a financial services firm
I think they have professional support. Support is really good, they are professional engineers. Customer support is...
Read full review of Juniper SRX Series Firewall »
Makara Sakolvaree
Manager at Pplus visions company limited
The support changes in India. One time it was okay, but the quality was not good. I want support to improve in terms...
Read full review of Juniper MX Series Universal Routing Platforms »
Se32Ntwk2190
Senior Network Analyst
I have spoken with technical support 30 or 50 times. On a scale of one to 10, I would evaluate Juniper technical...
Read full review of Juniper SRX Series Firewall »
Hezio Fernandes
Works at wolterskluwer
I have not contacted support.
Read full review of Apstra Operating System »
Raj-M
Cybersecurity specialist at a tech services company
While the support process is well-defined and instructions are clear, there may be instances where an expert engineer...
Read full review of Juniper QFabric »
Anonymous User
Senior IT Administrator at a energy/utilities company
Customer Service: 10 out of 10 Technical Support: 10 out of 10 as they stay with you until they fix the problem
Read full review of Juniper WLC Series »
Ajish Thomas
Project manager at computer care company
They have technical support over the phone as well as the online ticketing system and that has worked out pretty...
Read full review of Juniper SRX Series Firewall »
Maina Kaniaru
Managing Director at Spans Partner Gmbh
They are very helpful.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
First Assistant Vice President at a financial services firm
The technical support is quite good.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Network Engineer at a comms service provider
We have dedicated support.
Read full review of Juniper MX Series Routers »
Anonymous User
Head of Business Development and Partners Management at a comms service provider
We don't have any local support in Italy, so we worked with a Contrail engineer based in Holland. For this kind of...
Read full review of Juniper Contrail Networking »
AlMAmun
Assistant Manager at GBPL
Ultimately, when customers encounter challenges, they reach out to us for assistance. We then establish a schedule...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: 10/10. Technical Support: 9/10.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Manager of Infrastructure and Security Services at a government
The technical support staff is fantastic.
Read full review of Junos Space Network Director »
Piotr Zwierzykowski
Chair of Communication and Computer Networks at Poznan University of Technology
I have not used support services because I rely on experienced colleagues for answers.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Solutions Architect at a computer software company
Technical support has been very supportive.
Read full review of Juniper vSRX »

Review 1 of 30

Carl Marshall
Network Administrator at Winchester Utility System
They've always been knowledgeable and friendly.
Read full review of StarWind HyperConverged Appliance »
A Mizuno
IT Manager at The Children's Foundation
Service technicians are professional, knowledgeable, and very responsive.
Read full review of StarWind Virtual SAN »
MIT
IT System Administrator at Ludwig Meyer GmbH & Co. KG
We really only had contacted the support for the final checkup after setting it up ourselves, so that they could...
Read full review of StarWind Virtual SAN »
jioller
Consultant and Content Manager at Jotelulu
In my experience of over 20 years in the IT industry, I've noticed that they provide one of the best services...
Read full review of StarWind Virtual SAN »
WJHG
Soporte IT at Sildan Security
We have not had any contact with technical support.
Read full review of StarWind Virtual SAN »
Spencer Lines
Information Systems Manager at HALL'S CONSTRUCTION CORPORATION
Their customer service and support have been world-class. There is no other company I've ever worked with that had...
Read full review of StarWind Virtual SAN »
Raul Faria
CTO at Axanet GmbH
They were very friendly and helpful, staying professional and competent at all times.
Read full review of StarWind Virtual SAN »
Dan Hoffmann
Web Services and Systems Development at a non-profit
I never felt rushed while I had to install additional host NIC cards and they walked me through every step of the...
Read full review of StarWind Virtual SAN »
Shawn Bender
Global IS Admin at Benshaw, Inc.
We have no issues working with StarWind's customer service department.
Read full review of StarWind Virtual SAN »
Anonymous User
CEO at a tech vendor
Technical support is always available and helpful
Read full review of StarWind Virtual SAN »
PieterGrootendorst
Technical Consultant at GMA
I only had to call technical support once, and they were very responsive and quick. Overall, I've been satisfied with...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
CIO at Sheremetevo Security
The experience of work with clients/technical support is very positive. Everything is fast and available.
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at Kelly Aerospace, Inc.
Support is nothing but stellar. The support staff is very knowledgeable and willing to help.
Read full review of StarWind Virtual SAN »
Fritz Fulde
IT Specialist at a tech services company
Most of the information was quite clear on their website. The knowledge base is quite sufficient with all the info...
Read full review of StarWind Virtual SAN »
Anonymous User
System Admin | Network Engineer | Project Lead at R.K. Black, Inc
Support is prompt and usually, they can meet via Zoom in just a few minutes from the creation of a support...
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Information Technology at Cass County Government
Support is easy to get a hold of, and usually first-call resolution.
Read full review of StarWind Virtual SAN »
Anonymous User
Corporate Technology Manager at MTE LOGISTIX INC.
The installation was straightforward but it still was a new product for us and we didn't know how it was going to...
Read full review of StarWind Virtual SAN »
Christopher Vlach
Operations Manager at The Lipman Company, Inc.
In eight years we have never needed support for an issue with the software. I have called a handful of times to have...
Read full review of StarWind Virtual SAN »
ReinierMuller
Interim CTO at Royal Koopmans
I praise them for their support and the willingness to always be available. I would rate their support at ten out of...
Read full review of StarWind HyperConverged Appliance »
Daniel P.
Works
Technical support is their best feature!
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Manager at a computer software company
Their support has been excellent. They will walk you through every step of the way and help you with anything you...
Read full review of StarWind Virtual SAN »
Anonymous User
New Business and New Products Manager at dualBASE
I did not need any service and support as it is really well documented.
Read full review of StarWind Virtual SAN »
Kelly Von Der Heyden
Sales Director at Cloud Ready
The support that they provide is excellent. They have 24 hours a day seven days a week support, and all the engineers...
Read full review of StarWind Virtual Tape Library »
Brandon Robbins
Information Technology Supervisor at Northwest Medical Center-Winfield
Support has been phenomenal. They have always responded to emails in mere minutes, and everyone seems to know their...
Read full review of StarWind Virtual SAN »
Paul T
Network and Information Systems Engineer at a financial services firm
Technical support is absolutely fantastic, always eager to help, and technical support was fast and concise.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Director at SSB Security State Bank
Customer support has been terrific and support has been very knowledgeable and timely. Sometimes, the accent has been...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works at a non-profit

Read full review of StarWind HyperConverged Appliance »
Anonymous User
Head of Infrastructure and Networks at a insurance company
The technical support is very good as previously stated.
Read full review of StarWind HyperConverged Appliance »
MarkMgr
IT Manager at a hospitality company
We don't use the ProActive Support. We have the Standard level. It's very good. We haven't had any issues with it....
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at Kelly Aerospace, Inc.
I have nothing bad to say. They are very quick to respond and with the proactive support, they generally know of...
Read full review of StarWind HyperConverged Appliance »

Review 1 of 30

Technical Support

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