Service and Support
Juniper WLC Series receives high marks for technical support with experienced engineers and responsive, knowledgeable service. Many emphasize the helpfulness and comprehensive documentation available. Although several express satisfaction, some note a decline in support following ceased product development. Customer service is considered satisfactory but varies in quality, with some reliant on local representatives. Wireless support is praised for efficiency and friendliness, while Juniper Wireless and Mist lack available assistance.
Deployment
Users found the Juniper WLC Series initial setup to be user-friendly and straightforward. It typically takes one to two weeks and requires a small team. The setup isn't complicated, though it can vary depending on upgrades and configurations. Deployment times range from five minutes to 72 hours, with some suggesting better documentation could be beneficial. Despite this, many rate the setup ease very high. It supports both cloud and on-premises models effectively.
Scalability
Juniper WLC Series demonstrates high scalability, handling an expanding number of wireless access points and seamlessly supporting diverse organizational sizes. Users frequently commend its flexibility, with many highlighting expansion capabilities without noticeable limitations. Automatic configurations enhance operational efficiency, allowing a hassle-free experience. An eight out of ten was typical feedback regarding its scalability, attributing this attribute to its cloud-based system and Mist Edge. Many users indirectly rated its scalability a perfect score, affirming its robustness.
Stability
Juniper WLC Series is highly stable with excellent performance reported by numerous users. Many confirm no issues, bugs, or glitches, emphasizing its reliability. Initial instability resolved quickly for some, leading to consistent, reliable use. Multiple entities rate its stability very high, noting it doesn't crash or freeze. Juniper WLC Series is described as robust and highly dependable with top-notch stability. Users have encountered no stability-related problems, and it maintains strong, unwavering performance.