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DevOps System Engineer at Monash University
Real User
Scalable with good monitoring and good stability
Pros and Cons
  • "The installation process is nice and easy."
  • "We would prefer it if the solution could be less expensive."

What is our primary use case?

We primarily use the solution as a WiFi controller.

What is most valuable?

The solution is very stable.

There are good monitoring capabilities on offer.

We have found that the solution is quite scalable. 

The installation process is nice and easy.

Its cloud machine has AI and machine learning, and therefore, it can help ensure IT has good monitoring and quicker response time as well as good troubleshooting capabilities.

What needs improvement?

We would prefer it if the solution could be less expensive.

For how long have I used the solution?

I've been dealing with the solution for eight years.

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What do I think about the stability of the solution?

We have found the solution to be stable. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. 

What do I think about the scalability of the solution?

The solution is quite scalable. There are no limitations at all. 

We have five to ten different companies that use the solution and they are all different sizes. 

How are customer service and support?

The customer service is okay. Mostly the client deals with it if they run into issues. 

How was the initial setup?

The installation process is not overly difficult or very complex. It's nice and simple and we found it to be a straightforward process. It only took five minutes to get it up and running. I've very fast to set up.

What about the implementation team?

I've handled the implementation myself. I didn't need a consultant or anyone else to assist me. 

What's my experience with pricing, setup cost, and licensing?

The solution costs a bit too much. We would like it to be less.

Users need to pay a yearly licensing fee.

What other advice do I have?

We are Juniper partners.

I'd rate the solution at a nine out of ten. We've been very pleased with its capabilities so far. 

I would recommend it to others to use. The technology is fantastic.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user175590 - PeerSpot reviewer
Senior IT Administrator at a energy/utilities company with 501-1,000 employees
Vendor
Do a proof of concept to make sure you like the product then go for it

What is most valuable?

The Scalability it has has to add up to 256 Wireless Access Points for future expansion.

How has it helped my organization?

Allows end users to roam the office and be productive wireless without being plugged into an Ethernet cable

For how long have I used the solution?

Juniper WLC880R - one year

What was my experience with deployment of the solution?

No deployment has issues everything went great

What do I think about the stability of the solution?

No as long as you upgrade to current software release from Juniper

What do I think about the scalability of the solution?

No as it can handle 256 wireless access points

How are customer service and technical support?

Customer Service:

10 out of 10

Technical Support:

10 out of 10 as they stay with you until they fix the problem

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

Straightforward

What about the implementation team?

Through vendor team very professional consultants and very knowledgeable about the product.

Which other solutions did I evaluate?

I was not part of the choosing of the product.

What other advice do I have?

Do a proof of concept to make sure you like the product then go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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it_user175578 - PeerSpot reviewer
QA Engineer at a tech vendor with 201-500 employees
Real User
Start small then grow

Valuable Features

  • Ranagement Flexibility - RingMaster (8/10)
  • Virtualisation of Infrastructure (WLCv case)
  • Controllers (9/10)

Room for Improvement

WLCv was a product at the being of its evolution, so there was room for improvement there.

Use of Solution

2 years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

I've never executed scalability tests, but others did and there were no big issues there.

Customer Service and Technical Support

Very good. They have very experienced engineers on the site I worked on.

Initial Setup

The initial setups are pretty straightforward. They have good enough installation user guides.

Implementation Team

In-house.

Other Advice

Start with a small implementation and if it suits the needs for the business, then go for larger deployments.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user183693 - PeerSpot reviewer
IT Engineer at a tech services company with 51-200 employees
Consultant
Provides a sound Wi-Fi infrastructure

What is most valuable?

  • Client load balancing
  • Multiple SSID support

How has it helped my organization?

Provides reliable and effective Wi-Fi to our clients and it is very scalable for high density installations.

For how long have I used the solution?

Two years. (WLA522 AP)

What was my experience with deployment of the solution?

Deployment in conjunction with WLC and ringmaster caused no issues.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

Which solution did I use previously and why did I switch?

Changed solution as the demand for Wi-Fi grew.

What about the implementation team?

Set-up was was in conjunction with third-party vendor and it was fairly straightforward.

What was our ROI?

High.

Which other solutions did I evaluate?

As always other options were looked at during the initial phases of the project.

What other advice do I have?

  • Suited our needs
  • Fairly straightforward to set up 
  • Provides a sound Wi-Fi infrastructure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: November 2024
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