Compare Juniper vs Versa Networks

Juniper

Based on 345 reviews.

Versa Networks

Based on 27 reviews.

Sample Customers

Juniper Contrail Networking

Lithium Technologies, Orange Business Services, Cloudwatt, Symantec, Cloud Dynamics, CloudSeeds

Juniper Contrail SD-WAN

Allied Pinnacle

Juniper Session Smart Router

Revation Systems

NFX Series Network Services Platform

Orange, T-Systems, Post Luxembourg, VPRO, Gamesys Group

Mist WAN Assurance

Guilford College, Gap Inc., South Central Connect

Juniper Mist Edge

One Energy, UST Global, i3D.net, Hyland

Versa Unified Secure Access Service Edge (SASE) Platform

CenturyLink, RCN Business, Colt Technology Services

Popular Solutions

Juniper SRX Series Firewall

12 reviews

Juniper EX Series Ethernet Switches

14 reviews

Juniper vSRX

14 reviews

Versa Unified Secure Access Service Edge (SASE) Platform

5 reviews

Versa Director

1 reviews

Versa Cloud Services Gateway

0 reviews

Top Industries

Educational Organization

15%

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sascha Bülow
Technical Architect at Plusnet
We are a direct partner of formerly 128T, which is now Juniper. For Juniper, we are currently working on the correct...
Read full review of Juniper Session Smart Router »
AbdulMalik
Solution Architect & Services Delivery Manager EMEA at Beyond Technology
They are primarily used for P&E, BGP, and carrier-grade NAT deployments. Also, for provider routers,...
Read full review of Juniper MX Series Routers »
AbdulMalik
Solution Architect & Services Delivery Manager EMEA at Beyond Technology
Throughout my experience, I've deployed Juniper EX switches in various environments, from small enterprise networks...
Read full review of Juniper EX Series Ethernet Switches »
RobNelson
National Marketing Manager at a comms service provider
I mainly use the Mist Wi-Fi solution from Juniper.
Read full review of Juniper WLC Series »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
I use Juniper Mist Edge for monitoring our WAN connections. It is important for us to troubleshoot when circuits go...
Read full review of Juniper Mist Edge »

Review 1 of 5

PriyankDubey
Product manager at a consultancy

Read full review of Versa Director »
Ashkan Waghu
Assistant Vice President at icici lombard
The primary use case for Versa Unified Secure Access Service Edge (SASE) Platform is application prioritizing and...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »

Review 1 of 2

Customer Service

PRADIPJOSHI
Owner at Shree Atharva Sales Corporation
My customers always prefer managed services. They always buy this subscription with managed services. Support is...
Read full review of Juniper vSRX »
Yussuf Raji
Product Manager, Network Solutions at a computer software company
As an elite partner, we provide level one and level two support to our clients. If necessary, we escalate issues to...
Read full review of Juniper Mist Wireless Access Points »
SRI GANESH PHANIYAPPA
Sub Divisional Engineer NOC Bangalore at Bharat Sanchar Nigam Limited
Customer service is very prompt.
Read full review of Juniper Session Smart Router »
JonathanHowell
Founding Director at Cyberdyne Solutions
The local teams are good in terms of engagement and support. uniper takes a big box in terms of backing their...
Read full review of Juniper vSRX »
MarekSzafrański
Senior Core Network Engineer at Eurofins
I don't see any support from the tool's technical support. I find everything myself.
Read full review of Mist AI and Cloud »
Ihor Shtanko
Juniper Engineer at VI-PORT
I haven't had any issues. I've only opened two or three tickets. It's a stable solution. I haven't used support too...
Read full review of Juniper SRX Series Firewall »
Aharon Bakayev
Networking Infrastructure Manager at Strauss
Our integrator is very good. They help a lot and know exactly what to do.
Read full review of Juniper Mist Wireless Access Points »
Olajide Olusegun
Network Team Lead at Atlas Security
I have contacted the support from Juniper EX Series once. The response time took longer than I expected. Their public...
Read full review of Juniper EX Series Ethernet Switches »
Luong Pham
Network Engineer at Vnpt
The support team is quite good. They respond quickly and have been effective in fixing our issues. I would rate the...
Read full review of Juniper MX Series Routers »
FabioCavalcante
Gerente de contas nacionais | Delivering innovative solutions that stand out for their excellence at Stoneground
The technical support services are satisfactory.
Read full review of Juniper EX Series Ethernet Switches »
ANanonymous
Consumer Engineer at a comms service provider
The technical support is good, but there is a time delay between the support and attacks.
Read full review of Juniper SRX Series Firewall »
Ayush Jha
Technology Consultant at Cloudfence Technologies
It's awesome. Juniper support is very good.
Read full review of Juniper Mist Wireless Access Points »
Anonymous User
Manager of Infrastructure and Security Services at a government
The technical support staff is fantastic.
Read full review of Junos Space Network Director »
Anonymous User
Senior Network Planning Engineer at a comms service provider
We have technical experts who have helped us in the past. They were quite supportive. They were both responsive and...
Read full review of Juniper vSRX »
Anonymous User
Senior Network Engineer at a tech services company
The vendor support is good. The technical support is good.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Network Engineer at Advanced Technologies
I have created only one ticket for technical support. The support was quick.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Solutions Architect at a computer software company
Technical support has been very supportive.
Read full review of Juniper vSRX »
Anonymous User
Sr Pre-sales Network & Security Consultant at a consultancy
I would rate customer service at nine out of ten.
Read full review of Mist AI and Cloud »
Anonymous User
Owner & General Manager at a media company
We are very happy with the local support provided by our local system integrator, but to get assistance from Juniper,...
Read full review of Juniper MX Series Routers »
Anonymous User
Sr Pre-sales Network & Security Consultant at SNB Technologies
The technical support services are good.
Read full review of Juniper Contrail SD-WAN »
Jacek Jarmakiewicz
Expert - architect of ICT systems at NASK
The Juniper technical support fulfilled our requirements.
Read full review of Juniper vSRX »
Sergey Martynyuk
Works at ITBiz Solutions
I have opened a ticket once or twice and I think there are not many changes that I would like to address. They...
Read full review of Juniper EX Series Ethernet Switches »
EleftheriaPetraki
Network Engineer at Technical University of Crete
I believe that their current setup for support is an acceptable solution in general terms. They have quite a nice...
Read full review of Juniper MX Series Routers »
Anonymous User
Systems Engineer
The technical support team is very co-operative and gives quick responses for the logged cases. A hundred percent of...
Read full review of Juniper SRX Series Firewall »
Maina Kaniaru
Managing Director at Spans Partner Gmbh
They are very helpful.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network Engineer at a tech services company
We have very close contact with technical support, so if we have a problem we can contact them directly. It's a good...
Read full review of Juniper vSRX »
Anonymous User
Pre-Sales Analyst at a tech services company
Technical support has been very good. I would rate it a nine out of ten. We're quite satisfied with the level of...
Read full review of Juniper SRX Series Firewall »
Terah Kaggwa
Technical manager at Djamboree
I usually deal with the local representative and supplier here, but it's typically not for technical issues.
Read full review of Juniper WLC Series »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
We haven't had much contact with the support team, although there has been one problem that remains unresolved....
Read full review of Juniper Mist Edge »
Girdhar Mishra
Operation Head at a tech services company
Juniper customer support, from the feedback side, is not as per my expectation level.
Read full review of Juniper SRX Series Firewall »

Review 1 of 30

PriyankDubey
Product manager at a consultancy
Versa Director's technical support is good.
Read full review of Versa Director »
PriyankDubey
Product manager at a consultancy
As I am in product management, I have not had occasion to contact technical support. This would be in the purview of...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Tristan Van Rhyn
Account Manager at Expect Solutions
Customer support could be faster and escalate to more advanced levels of support.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PranavGupta
Assistant Manager at Shyam Telecom Group
The tech support does not have familiarity with its product. They could be more knowledgeable.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Hassam_Uddin
Director of Pre-Sales at OmniClouds UAE
The technical support is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Corey Taub
Senior Network Administrator at RS&H
Technical support has been responsive. This has been a co-managed implementation so when there are any high-end...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
MuhammadRicky Anggoro Pratomo
Senior Network Engineer at a tech services company
Versa's technical support is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PranavGupta
Assistant Manager at Shyam Telecom Group
Technical support is very good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Carlos Junco
Engineering Manager at Netjer Networks
Their technical support is very good. Their response times are good. They provide us with very clear information —...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Vishal Kale
Deputy General Manager- Solutions Engineering at a comms service provider
There are no issues with their support. Their TAC support is very good at identifying and resolving problems.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Application Architect at a manufacturing company
Versa Director has pretty good technical support engineers that are knowledgeable and will figure out solutions to...
Read full review of Versa Director »
Anonymous User
Expert IP Access Engineer at a comms service provider
Customer service is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Vice President Of Product Strategy at a tech services company
I have had almost no interaction with technical support. The provider handles all VPN, connectivity or cloud issues,...
Read full review of Versa Cloud Services Gateway »
Vikas Upadhyay
Executive at PVR Ltd
During the testing phase, Versa provided a dedicated person for support. However, I cannot comment on their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Presales Solutions Consultant/Engineer at a comms service provider
I can say that I am satisfied with customer support but I'm not quite sure because it is my colleagues who manage...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Arjun Alva
IT Manager at a construction company
On a scale from one to ten, with one being the worst and ten being the best, I would rate technical support at six....
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Network Engineer at a tech services company
Their technical support is good. We directly communicate with Versa if we have any issues or questions. Their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Nemo Lin
Directior of product line at Chinatelecom Europe
It is generally stable but when we have trouble with deploying or configuration we encounter certain issues. Their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Reviewer9537h4
Networking Consultant / Networking Business Manager at a tech vendor
They're helpful, however, we actually rarely use them. It's almost never happened, in terms of having any issues.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Consultant
Technical support is beneficial and very knowledgeable. They understand issues very well. They come back with the...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Expert IP Access Engineer at a comms service provider
The technical support that the company offers is very good. They've been very supportive. We're satisfied with the...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Ashkan Waghu
Assistant Vice President at icici lombard
I work with a partner, not directly with the OEM, which makes getting technical support on call very challenging. The...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Core Network Manager at a comms service provider
Their support is okay, but they need to grow it out faster. They need a better mechanism for getting quick responses...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Vice President Of Product Strategy at a tech services company
I haven't had to deal directly with technical support because everything was done through the service providers.
Read full review of Versa Director »
Anonymous User
Oracle Apps Functional Consultant at a comms service provider
Technical support is very good at every stage. We have not faced any issues with the production support and live...
Read full review of Versa Director »

Review 1 of 25

Technical Support

No Data Available

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