Compare Juniper vs Versa Networks

Juniper

Based on 336 reviews.

Versa Networks

Based on 26 reviews.

Latest Research

Buyer's Guide

Juniper Contrail SD-WAN vs. Versa Unified Secure Access Service Edge (SASE) Platform

November 2024

Versa Unified Secure Access Service Edge (SASE) Platform vs. Juniper Contrail SD-WAN

Updated: November 2024

Sample Customers

Juniper Contrail Networking

Lithium Technologies, Orange Business Services, Cloudwatt, Symantec, Cloud Dynamics, CloudSeeds

Juniper Contrail SD-WAN

Allied Pinnacle

Juniper Session Smart Router

Revation Systems

NFX Series Network Services Platform

Orange, T-Systems, Post Luxembourg, VPRO, Gamesys Group

Mist WAN Assurance

Guilford College, Gap Inc., South Central Connect

Juniper Mist Edge

One Energy, UST Global, i3D.net, Hyland

Versa Unified Secure Access Service Edge (SASE) Platform

CenturyLink, RCN Business, Colt Technology Services

Popular Solutions

Juniper SRX Series Firewall

18 reviews

Juniper EX Series Ethernet Switches

19 reviews

Juniper vSRX

14 reviews

Versa Unified Secure Access Service Edge (SASE) Platform

5 reviews

Versa Director

2 reviews

Versa Cloud Services Gateway

0 reviews

Top Industries

Computer Software Company

16%

Educational Organization

14%

Manufacturing Company

Financial Services Firm

Computer Software Company

19%

Financial Services Firm

12%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bona Chhith
Principal Network Architect at a consultancy
The version we're using depends on the model. We use QFX a lot, including versions 5100, 5110, and 5120. For the 4300...
Read full review of Juniper EX Series Ethernet Switches »
MURALI NIDAMANURI
Managing Director at VIPUN COGNITIVE SOLUTIONS PVT LTD.
We have used Juniper SRX Series Firewall in airports and multiple other industries.
Read full review of Juniper SRX Series Firewall »
Matilda Elwell
Technical Team Leader - Network &Security at STAFFORDSHIRE COUNTY COUNCIL
Our main uses include corporate connectivity for our 4,500 staff, guest access, Wi-Fi for about 20 public libraries,...
Read full review of Juniper WLC Series »
Gyan Sharma
Assistant Programmer at Shri Lal Bahadur Shastri Rashtriya Sanskrit Vidyapeetha
We use the access points to provide wireless connectivity for students, faculty, and staff at our central campus.
Read full review of Juniper Mist Wireless Access Points »
Tarun Audichya
Solution Architect at ConnX Inc.
We're using all three topologies– wireless, wiring, and edge, which are connected using Juniper products....
Read full review of Juniper Contrail Networking »

Review 1 of 5

PranavGupta
Assistant Manager at Shyam Telecom Group
The primary feature that we find most favorable is its exceptional scalability. It proves to be highly scalable and...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Oracle Apps Functional Consultant at a comms service provider
We use the solution to monitor customer networks.
Read full review of Versa Director »

Review 1 of 2

Customer Service

Mohd.Rivai
Network Security Engineer at a tech services company
The technical support is a lot better because when we log a case, they respond.
Read full review of Juniper SRX Series Firewall »
Muhammad Harun-Owr-Roshid
CEO at BRIGHT-i SYSTEMS LIMITED
The customer service is good. We are happy for that.
Read full review of Mist AI and Cloud »
JonathanHowell
Founding Director at Cyberdyne Solutions
The local teams are good in terms of engagement and support. uniper takes a big box in terms of backing their...
Read full review of Juniper vSRX »
Anoop-Kumar
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
Technical support is definitely good. It's called the JTAC support, which is always good. No problems whatsoever.
Read full review of Juniper QFabric »
Yogesh Bangar
Senior Network Engineer at Tata Motors
My experience with customer service was great. When I raised the problem, I contacted Juniper TAC for the Mist TAC....
Read full review of Mist AI and Cloud »
Naveen Tej
Cybersecurity Solutions Architect at Netcon Technologies India Private Limited
Support is provided if you have a contract with a partner.
Read full review of Mist AI and Cloud »
Anoop-Kumar
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
The technical support is good.
Read full review of Juniper MX Series Routers »
SherifShahen
It Infrastructure Manager at Erada Micro Finance
I communicated with the product's support team directly.
Read full review of Juniper EX Series Ethernet Switches »
Sascha Bülow
Technical Architect at Plusnet
Because we are talking directly to engineers in the US, the support is usually the best you can possibly get. As a...
Read full review of Juniper Session Smart Router »
IhorShtanko
Juniper Technical Consultant at MUK
The technical support can see any issues and help, for example, if an export is damaged or doesn't work properly,...
Read full review of Mist AI and Cloud »
Haytham Marzouk
Security System Engineer at Fireware
Technical support is very fast. It's very easy to open tickets and they respond quickly.
Read full review of Mist AI and Cloud »
Ihor Shtanko
Juniper Engineer at VI-PORT
I haven't had any issues. I've only opened two or three tickets. It's a stable solution. I haven't used support too...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Solutions Architect at a computer software company
Technical support has been very supportive.
Read full review of Juniper vSRX »
Anonymous User
Network Infrastructure Program Manager at a non-profit
Technical support for Juniper is good, but it is not as good as Cisco. Cisco is number one for technical support, and...
Read full review of Juniper MX Series Routers »
SudheerNarayanan
CTO at Two Star Media
My company is in touch with the product's partner, and so we don't have any problems because of which we have to...
Read full review of Juniper Mist Wireless Access Points »
Shankar Raju S M
Senior Technical Director at National Informatics Center
The support of Juniper Ethernet Switches is very good. I rate the support of Juniper Ethernet Switches five out of five.
Read full review of Juniper EX Series Ethernet Switches »
Fauzan Rahmanto
Network Engineer at Media Telekomunikasi Mandiri
They need some better support services in the Asia region. If I get support from America or Europe, the help they...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Telecommunications Manager at a logistics company
We've dealt with their leadership team and the account team when most of those folks were from Motorola. Previously,...
Read full review of Juniper Mist Edge »
Anonymous User
Solutions Architect at a tech services company
They have been pretty good. In some cases, they took a little bit of time to give a response for the cases we were...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Director at a tech services company
The solution offers very good technical support. We've found them to be helpful and responsive. We don't have...
Read full review of Juniper SRX Series Firewall »
Anonymous User
YKB at a financial services firm
Technical support is great. I'd put it at the same level as Sophos. They're great.
Read full review of Juniper MX Series Routers »
Anonymous User
Security Administrator at a comms service provider
We are not satisfied with technical support. We've had a lot of problems with them not being able to solve our issues.
Read full review of Juniper vSRX »
Anonymous User
Manager at a tech services company
We have not contacted technical support. There is a lot of documentation that you can read whenever required.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Security Analyst at a computer software company
Juniper support is okay, but maybe they could improve their support for the gates or when the gates are returned. It...
Read full review of Juniper SRX Series Firewall »
Shafi Haider
Network Engineer at Houston Technologies
We have worked with the technical support and they are good.
Read full review of Juniper MX Series Routers »
Anonymous User
IT Engineer at a transportation company
Customer Service: Excellent - License key generation and RMA's are always dealt with within a couple of...
Read full review of Juniper WXC [EOL] »
EleftheriaPetraki
Network Engineer at Technical University of Crete
I believe that their current setup for support is an acceptable solution in general terms. They have quite a nice...
Read full review of Juniper MX Series Routers »
Anonymous User
Sr Pre-sales Network & Security Consultant at SNB Technologies
The technical support services are good.
Read full review of Juniper Contrail SD-WAN »
Anonymous User
Network Engineer at a tech services company
We have very close contact with technical support, so if we have a problem we can contact them directly. It's a good...
Read full review of Juniper vSRX »
Anonymous User
Chief Information Officer at a tech vendor
Juniper support was great. When we reported a critical issue, they responded with recommended fixes within four...
Read full review of Juniper SRX Series Firewall »

Review 1 of 30

Corey Taub
Senior Network Administrator at RS&H
Technical support has been responsive. This has been a co-managed implementation so when there are any high-end...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PranavGupta
Assistant Manager at Shyam Telecom Group
Technical support is very good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Hassam_Uddin
Director of Pre-Sales at OmniClouds UAE
The technical support is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PriyankDubey
Product manager at a consultancy
Versa Director's technical support is good.
Read full review of Versa Director »
PranavGupta
Assistant Manager at Shyam Telecom Group
The tech support does not have familiarity with its product. They could be more knowledgeable.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PriyankDubey
Product manager at a consultancy
As I am in product management, I have not had occasion to contact technical support. This would be in the purview of...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Tristan Van Rhyn
Account Manager at Expect Solutions
Customer support could be faster and escalate to more advanced levels of support.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Mehmet PALA
Expert IP Access Engineer at a comms service provider
The technical support that the company offers is very good. They've been very supportive. We're satisfied with the...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Mehmet PALA
Expert IP Access Engineer at a comms service provider
Customer service is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
MuhammadRicky Anggoro Pratomo
Senior Network Engineer at a tech services company
Versa's technical support is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Nemo Lin
Directior of product line at Chinatelecom Europe
It is generally stable but when we have trouble with deploying or configuration we encounter certain issues. Their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Vishal Kale
Deputy General Manager- Solutions Engineering at a comms service provider
There are no issues with their support. Their TAC support is very good at identifying and resolving problems.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Presales Solutions Consultant/Engineer at a comms service provider
I can say that I am satisfied with customer support but I'm not quite sure because it is my colleagues who manage...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Reviewer9537h4
Networking Consultant / Networking Business Manager at a tech vendor
They're helpful, however, we actually rarely use them. It's almost never happened, in terms of having any issues.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Core Network Manager at a comms service provider
Their support is okay, but they need to grow it out faster. They need a better mechanism for getting quick responses...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Vikas Upadhyay
Executive at PVR Ltd
During the testing phase, Versa provided a dedicated person for support. However, I cannot comment on their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Network Engineer at a tech services company
Their technical support is good. We directly communicate with Versa if we have any issues or questions. Their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Arjun Alva
IT Manager at a construction company
On a scale from one to ten, with one being the worst and ten being the best, I would rate technical support at six....
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Carlos Junco
Engineering Manager at Netjer Networks
Their technical support is very good. Their response times are good. They provide us with very clear information —...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Vice President Of Product Strategy at a tech services company
I have had almost no interaction with technical support. The provider handles all VPN, connectivity or cloud issues,...
Read full review of Versa Cloud Services Gateway »
Anonymous User
Vice President Of Product Strategy at a tech services company
I haven't had to deal directly with technical support because everything was done through the service providers.
Read full review of Versa Director »
Anonymous User
Consultant
Technical support is beneficial and very knowledgeable. They understand issues very well. They come back with the...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Oracle Apps Functional Consultant at a comms service provider
Technical support is very good at every stage. We have not faced any issues with the production support and live...
Read full review of Versa Director »
Anonymous User
Application Architect at a manufacturing company
Versa Director has pretty good technical support engineers that are knowledgeable and will figure out solutions to...
Read full review of Versa Director »

Review 1 of 24

Technical Support

No Data Available

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