Compare LiveChat vs NAVEX

LiveChat

Based on 6 reviews.

NAVEX

Based on 11 reviews.

Sample Customers

Popular Solutions

LiveChat

0 reviews

NAVEX Global

0 reviews

NAVEX One

1 reviews

Top Industries

No Data Available

Financial Services Firm

14%

Computer Software Company

11%

Energy/Utilities Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Owner at a non-tech company

Read full review of LiveChat »

Review 1 of 1

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
We use the solution to conduct risk assessments on our environment.
Read full review of NAVEX One »
Anonymous User
Associate Director Internal Audit at a university

Read full review of NAVEX Global »

Review 1 of 2

Customer Service

Anonymous User
Director of Global Support at a hospitality company
Customer Service: They really try hard to help you ASAP, from my personal experience they are fast, reliable and...
Read full review of LiveChat »
Chamakhe Maurieni
CEO at a logistics company
Great guys. There was a time we had issues with our credit card, and they extended our subscription by three weeks...
Read full review of LiveChat »
Anonymous User
Owner at a non-tech company
Customer Service: 100+, I have access at anytime and they are extremely responsive. Technical Support: Have never...
Read full review of LiveChat »
Anonymous User
Head of Support at a comms service provider
Customer Service: Top notch! The support team is available all the time and have been able to solve all our questions...
Read full review of LiveChat »
Anonymous User
Customer Service Rep at a healthcare company
Customer Service: Top notch support! They have always been very helpful within a short period of time from when I...
Read full review of LiveChat »
Anonymous User
Director of Client Success, Co-Founder at a tech services company
Customer Service: Best in the business! If they can't help there and then they will log a ticket and have someone...
Read full review of LiveChat »

Review 1 of 6

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
The solution's support is good.
Read full review of NAVEX One »
Anonymous User
Owner at a tech consulting company
Technical support is excellent. They have excellent technical support. They're very responsive. They are always there...
Read full review of NAVEX Global »
Anonymous User
Executive Director at a non-profit
When we've needed support, their tech support has been outstanding. They've been available. If there's an upgrade,...
Read full review of NAVEX Global »
Anonymous User
Policy Project Manager at a healthcare company
Technical support is great. I think that's one of the top things. My co-worker and I cannot complain about the...
Read full review of NAVEX Global »
Anonymous User
Paramedic/Caas Coordinator/ Command Officer
I would give technical support a ranking of 10. Even when we have had issues, I have contacted them and they were...
Read full review of NAVEX Global »
Anonymous User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company
I would rate technical support with a 9 out of 10.
Read full review of NAVEX Global »
MgmtAnalyst196
-- at a performing arts
Customer Service: The support is always there, would like it to be 24/7, since we are a hospital, however the daytime...
Read full review of NAVEX Global »
Anonymous User
Administrative Assistant at a university
Customer Service: My experience is that they are professional and always ready to assist as best as possible. Each...
Read full review of NAVEX Global »
Anonymous User
Director of Compliance at a healthcare company
In general, the technical support is pretty good. They're not always super quick at getting back to us, but they do...
Read full review of NAVEX Global »
Anonymous User
Associate Director Internal Audit at a university
I would like technical support to get back to us a little more promptly. They weren't bad. It was a day and a half...
Read full review of NAVEX Global »
Anonymous User
Quality Improvement Director at a healthcare company
10/10
Read full review of NAVEX Global »

Review 1 of 11

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.