Compare Logi Analytics vs TIBCO

Logi Analytics

Based on 6 reviews.

TIBCO

Based on 197 reviews.

Latest Research

Buyer's Guide

Logi Analytics vs. TIBCO Jaspersoft

December 2024

TIBCO Jaspersoft vs. Logi Analytics

Updated: December 2024

Sample Customers

JReport

VISA, Target, Bank of America, IBM, Deloitte, Bell, At&t, Verizon, Ericsson

Logi Analytics

FedEx, 3M, Perdue, Service King, Marriott, Verizon, TNT, CDC, Network Rail, AT&T, BMC, ALD Automotive.

TIBCO Jaspersoft

Mosaic, Vander University, Telesoft, Entrust, Ericsson, BT, Groupon, John Hopkins, Puma

Popular Solutions

0 reviews

8 reviews

9 reviews

11 reviews

Top Industries

Computer Software Company

14%

Government

11%

Media Company

Energy/Utilities Company

Financial Services Firm

23%

Computer Software Company

13%

Manufacturing Company

10%

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Manager of IT at a manufacturing company

Read full review of Logi Analytics »

Review 1 of 1

Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Amitava Roy
Principal Enterprise Architect (Cognizant Digital Business) at Cognizant
We use it for API management, as an API gateway. All those APIs have been published there, and we call them from...
Read full review of TIBCO Cloud API Management »
Choon Hwa Khoh
Head of Product Test at ams AG
TIBCO BusinessWorks is used as middleware for us.
Read full review of TIBCO BusinessWorks »
Srikanth Bhuvanagiri
Sr Technical Analyst at Sumtotal
We support the SumTotal function using Jasper as the LMS reporting system for listing available activities in the...
Read full review of TIBCO Jaspersoft »
Ray Odhiambo
Manager, Business Process Automation & Order Mngt Dvpt at Safaricom Ethiopia plc
We use TIBCO Spotfire for business intelligence purposes, to analyze data, and to generate reports for our business...
Read full review of TIBCO Spotfire »

Review 1 of 5

Customer Service

Anonymous User
Team Lead at a government
We have used technical support and it's okay. Once you get to the second-line support, it's much better.
Read full review of Logi Analytics »

Review 1 of 1

Lourens Janse Van Rensburg
Consultant/data engineer at A2zconsulting
I am a part of the tech team in my company, so I am responsible for providing technical support to my company's clients.
Read full review of TIBCO EBX »
Mohammed Aljazayeerly
Technical and Delivery Manager (Integration) at United Delta
We have found the customer support to be okay.
Read full review of TIBCO ActiveMatrix Service Bus »
Chan Sambopol
Manager, Core Banking Office at a financial services firm
I don't use technical support right now. I don't subscribe to the enterprise version, so everything I learned I had...
Read full review of TIBCO Jaspersoft »
Ray Ochieng
Integration Lead at a comms service provider
In terms of support, sometimes we get the engineers that are assigned. They don't understand the internal workings of...
Read full review of TIBCO ActiveMatrix BPM »
Ray Ochieng
Integration Lead at a comms service provider
It has been frustrating. I feel like we've been let down. Currently, even if you have any data-related issues, the...
Read full review of TIBCO Enterprise Message Service »
Abhijeet Rakh
Integration Consultant at a tech services company
The technical support for TIBCO BusinessWorks is very good.
Read full review of TIBCO BusinessWorks »
Anonymous User
Risk and Operations Manager at a financial services firm
This product is being supported by our local help desk.
Read full review of TIBCO Jaspersoft »
Anonymous User
Spotfire Technical Analyst at a energy/utilities company
Technical support is really good. For every TIBCO product, there is a community where we can post our questions and...
Read full review of TIBCO Spotfire »
Anonymous User
Vice President, Scientific Analytics at a healthcare company
Technical support was excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Software Engineer at a tech company
On a scale of 1-5, I would rate it a 2 because the technical team never had any proper documentation or guidance for...
Read full review of TIBCO Jaspersoft »
Anonymous User
Business Development Executive at a tech vendor
Technical support is exceptional. I think it has extremely good coverage with multiple levels, Bronze, Silver, and...
Read full review of TIBCO Spotfire »
Anonymous User
Senior Technical Architect
The customer service is good, we get all levels of expertise on it.
Read full review of TIBCO EBX »
Anonymous User
Project Manager / Application Engineer (Senior) at a financial services firm
They're pretty good with the technical support. TIBCO has been a good vendor for technical support.
Read full review of TIBCO Rendezvous »
Anonymous User
Senior Programming Analyst at a pharma/biotech company
Tibco is always helpful with problems.
Read full review of TIBCO Spotfire »
Anonymous User
Founder at a consultancy
I would give technical support a rating of 10/10. I called a rep and he made a special fix for our project on the fly...
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior BI Consultant at a tech services company
They are awesome. Tibco has a support cell and we can raise a ticket that has an SLA for them. Also, there is a large...
Read full review of TIBCO Spotfire »
Anonymous User
AVP, Data Analyst - Expert at a financial services firm
Technical support is exemplary.
Read full review of TIBCO Spotfire »
Anonymous User
Test Engineer at a healthcare company
I can't say; I have not reached out to customer service for Spotfire. However, there is an abundance of knowledge...
Read full review of TIBCO Spotfire »
Anonymous User
BI & Digital Transformation Consultant at a manufacturing company
Technical support is 8/10.
Read full review of TIBCO Spotfire »
Mohamed AbdElHak
Integration support supervisor at EBC
I think TIBCO's frontline support isn't good, but you can escalate the ticket to the second level if it is during...
Read full review of TIBCO BusinessWorks »
Anonymous User
Chief Technology Officer at a transportation company
The solution's technical support took a lot of time to assist us in the past. This was mainly due to the fact that it...
Read full review of TIBCO Cloud API Management »
Anonymous User
Senior Consutant at a tech services company
When it comes to technical support, TIBCO has an internal support team who provide us very good support.
Read full review of TIBCO Enterprise Message Service »
Anonymous User
Integration Architect at a media company
Their customer support was pretty good. They resolved the problem every time, but sometimes there were technical...
Read full review of TIBCO Cloud API Management »
Anonymous User
Key Account Manager at a tech services company
TIBCO Statistica has reliable technical support.
Read full review of TIBCO Statistica »
Anonymous User
Data Architect at a computer software company
TIBCO support has always been great. I would rate them a nine out of ten.
Read full review of TIBCO Cloud API Management »
Federico Pulice
Senior Consultant at Provincia
Their technical support is good. I've had to reach out a few times when I couldn't resolve something myself, and they...
Read full review of TIBCO ActiveMatrix BPM »
Anonymous User
Head of IT Integration & Finance Transformation at a financial services firm
We've had good experience with technical support.
Read full review of TIBCO BusinessWorks »
reviewer982592
Solutions Architect at a transportation company
Getting support from TIBCO on a particular issue takes a lot of turnaround time.
Read full review of TIBCO BusinessWorks »
Anonymous User
Sr Technical Architect at a computer software company
While I haven't been in direct communication with technical support, we do have teams that are able to reach them if...
Read full review of TIBCO EBX »
JacekSierajewski
Tibco Spotfire Expert (contractor via Amaris) at GSK
I have been in touch with technical support and I am satisfied with my experience.
Read full review of TIBCO Data Science »

Review 1 of 30

Technical Support

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