Compare ManageEngine vs X-Formation

ManageEngine

Based on 337 reviews.

X-Formation

Sample Customers

ManageEngine IT Asset Management

TRA

X-Formation LM-X License Manager

Skoda, Altair, Schindler, NASA, ABB, S-Frame Software, LUK

X-Formation License Statistics

Please see our customers' references: https://www.x-formation.com/media/testimonials

Popular Solutions

ManageEngine ServiceDesk Plus

17 reviews

ManageEngine Endpoint Central

18 reviews

ManageEngine OpManager

15 reviews

Top Industries

Educational Organization

33%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anil Rao
Vice President Delivery & Operations at Rezilyens
We primarily use ManageEngine ServiceDesk Plus to define and manage use cases. Compared to ServiceNow, it serves as a...
Read full review of ManageEngine ServiceDesk Plus »
Tanveer Khalid
Technical Consultant at Kidan
I use this tool for monitoring and managing our network infrastructure. It helps us keep track of our entire setup...
Read full review of ManageEngine Site24x7 »
Abdul Hakim
System Engineer at Corporate Projukti Limited
We started using Microsoft Azure a couple of years ago, and now we're trying to use some management task manager...
Read full review of ManageEngine IT Asset Management »
Abrar Hussain Khan
Technology Lead at GMG
I use the solution to validate systems that are not patched and ensure security compliance. I conduct regular checks...
Read full review of ManageEngine Patch Manager Plus »
SahilRana
Manager - IT at Milliman
We primarily use ManageEngine Endpoint Central for patch management. We still have around 300 servers, all of them...
Read full review of ManageEngine Endpoint Central »

Review 1 of 5

No Data Available

Customer Service

Park Armstrong
Chief Technical and Solution Architect at Vertigo Inc.
I haven't had as much need for support on this product. I have had better success with technical support on this...
Read full review of ManageEngine ADAudit Plus »
Sankar Bera
Sr. Service Architect at NTT Security
The information regarding customer service is based on feedback from colleagues, not personal experience.
Read full review of ManageEngine ServiceDesk Plus »
Hussein Taha
IT Enterprise System Administrator at Nafeza
I rate the technical support an eight out of ten.
Read full review of ManageEngine ADSelfService Plus »
Baabloo Taarwale
Assistant Vice President at 63 moons
We are satisfied with the support.
Read full review of ManageEngine ADManager Plus »
SYED KAMRAN AHMED
Enterprise Senior Account Manager Sales at a tech services company
The customer support has a slow response time.
Read full review of ManageEngine ServiceDesk Plus »
Alaa Abulail
Information Technology Manager at Crif Jordan
I would rate the tech support a ten out of ten. The support team has impressive response times and provides effective...
Read full review of ManageEngine OpManager »
Mohamed Najeem
System Administrator at HRA
When it comes to technical support, it depends upon the contract you have. ManageEngine's chat team provides support....
Read full review of ManageEngine ServiceDesk Plus »
Yahya Kashani
Business Analyst & IT Advisor at a consultancy
Seven out of 10.
Read full review of ManageEngine Password Manager Pro »
Anonymous User
Datacenter Engineer at a university
I did not contact technical support.
Read full review of ManageEngine ADManager Plus »
Anonymous User
IT Engineer at a healthcare company
We maintain ourselves, but if there is something beyond our knowledge, then we contact technical support.
Read full review of ManageEngine Endpoint Central »
Suraj Pethkar
System Administrator at Star india pvt ltd
We've never needed to contact the technical support.
Read full review of ManageEngine OpManager »
Fredrick-Massawe
System Administrator at Bakhresa Group of companies
I have not found any difficulty in using the app, so I don't know how the technical quality is on their support. We...
Read full review of ManageEngine OpManager »
Anonymous User
Enterprise Architect - Information Security at a transportation company
I don't deal with technical support or handle technical issues related to the product.
Read full review of ManageEngine Firewall Analyzer »
Anonymous User
Systems Administrator at a financial services firm
Technical support is not up to the mark. In my opinion, this is the area where they should look after more carefully.
Read full review of ManageEngine Endpoint Central »
William Cochran
Senior Systems Engineer at Accurate Corrosion Control, Inc.
When we had to reach out to the solution's technical support, they were happy to work with us, and you can have a...
Read full review of ManageEngine ADAudit Plus »
ChiragSehgal
Senior Engineer Network security at Ubiquiti
We have had positive experiences with technical support, receiving timely responses and solutions. The support has...
Read full review of ManageEngine ServiceDesk Plus »
Abrar Hussain Khan
Technology Lead at GMG
Customer service and support are excellent, with a perfect score of ten out of ten. The support team is easily...
Read full review of ManageEngine Patch Manager Plus »
Chui Lai
Financial lead at IC24 Ltd
They provide specialized support and PAMPC, application support, like a finance system. This is in addition to...
Read full review of ManageEngine Log360 »
Gamal Elsabbagh
IT Engineer at arkas egypt
Technical support has been very good. They respond on the same day, and if the issue persists they are agile and...
Read full review of ManageEngine ServiceDesk Plus »
Frank Kadlec
General Manager at Two Practice Logistics
We don't have problems with support. They are very helpful and responsive. We also use remote sessions to do support...
Read full review of ManageEngine Endpoint Central »
Anonymous User
IT Support Manager at a financial services firm
In South Africa, the OpManager system is fairly new. With the current support structures in place, the support team...
Read full review of ManageEngine OpManager »
Jasim KP
Senior System & Security Engineer at a insurance company
Their customer support is very fast.
Read full review of ManageEngine ADSelfService Plus »
Anonymous User
IT Manager at a financial services firm
Customer Service: Excellent. It was on my initial contact that the rep suggested I wait a day to download the...
Read full review of ManageEngine OpManager »
Anonymous User
IT Administrator at a retailer
Technical support is good. Not excellent but I can say it's good. We are satisfied.
Read full review of ManageEngine OpManager »
Anonymous User
VP of IT at a aerospace/defense firm
Their tech support has been talking to us about expanding features like integrations with Microsoft Teams. They've...
Read full review of ManageEngine SupportCenter Plus »
Anonymous User
Information Security Manager at a tech services company
Technical support, so far, has been very responsive. We had an issue once related to adding indexes to patch agents...
Read full review of ManageEngine Patch Manager Plus »
AlexiaChristofi
Customer Success Leader at Channel-IT Ltd. (CY) - Channel-IT Greece
There is good technical support from ManageEngine ServiceDesk Plus. I rate them a ten out of ten.
Read full review of ManageEngine ServiceDesk Plus »
Milind Samant
Sr. Administrator at GEP Worldwide
The technical support is great.
Read full review of ManageEngine IT Asset Management »
Anonymous User
Product Manager - IT Management Solutions at a reseller
Customer Service: ManageEngine offers a great customer support in the pre-sale phase and even after the sale....
Read full review of ManageEngine Endpoint Central »
SahilRana
Manager - IT at Milliman
ManageEngine provides good support for their products. I rate the technical support at eight out of ten. The support...
Read full review of ManageEngine Endpoint Central »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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