Compare McAfee vs Xcitium

McAfee

Based on 135 reviews.

Xcitium

Based on 28 reviews.

Sample Customers

McAfee Total Protection for Data Loss Prevention

Kleberg Bank

Comodo Secure Email Gateway

CHRISTIAN MOTORCYCLISTS ASSOCIATION, RAHR MALTING COMPANY, PERRY COMMUNITY SCHOOL DISTRICT

Popular Solutions

McAfee ePolicy Orchestrator

11 reviews

McAfee Complete Data Protection

7 reviews

McAfee Total Protection for Data Loss Prevention

8 reviews

Comodo Advanced Endpoint Protection

10 reviews

Comodo cWatch

1 reviews

Comodo RMM

1 reviews

Top Industries

Educational Organization

20%

Financial Services Firm

12%

Computer Software Company

11%

Government

Computer Software Company

16%

Comms Service Provider

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
DavidJones7
Head of Content at Pharmaflow
At our organization, we use McAfee ePolicy Orchestrator to automate security alerts and mitigate threats. Our company...
Read full review of McAfee ePolicy Orchestrator »
VivekGupta7
DGM at a financial services firm
In the bank, there is a lot of confidential data. It is stored in various desktops and servers and over email also....
Read full review of McAfee Total Protection for Data Loss Prevention »
Abel Abenemi
IT Lead\Network Security Analyst at Oiltest Services Limited
Our company uses the solution to provide clients with network protection. We use EPO 5.10 and endpoint 10.7 for...
Read full review of McAfee Complete Data Protection »

Review 1 of 5

Bernardo Murillo
Director De Netquatro at Netquatro
I use the solution to detect vulnerabilities in the site.
Read full review of Comodo cWatch »
Osama Tobji
Chief Information Technology Officer at AcenTek
Comodo MDR has been implemented primarily for key workstations and servers. It's managed centrally through a single...
Read full review of Comodo MDR »
Donald Baldwin
Principal Enterprise Architect at Aurenav Sweden AB
We use the solution to manage updates. I want to ensure everything is updated first and manage things so that we...
Read full review of Comodo Patch Management »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
Comodo Advanced Endpoint Protection is primarily used for ransomware protection. It provides a complete report of any...
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
We use it primarily for remote controlling and monitoring. The solution is patented, especially the endpoint...
Read full review of Comodo RMM »

Review 1 of 5

Customer Service

Shrikant Pillay
Service Management Consultant at Tata Consultancy
I've never had an issue with McAfee. I've never had to reach out to technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Binu Haneef
System Administrator at International Media Investments
McAfee ePolicy Orchestrator support has been helpful. However, sometimes when I raise the case they take a while to...
Read full review of McAfee ePolicy Orchestrator »
Shreyansh Sharma
Instrument and Control Engineer at Reliance Industries Ltd
We have found the technical support to be very helpful. They are responsive and available when we need them to help...
Read full review of McAfee ePolicy Orchestrator »
Syed M Sarfaraz Hussain
System Administrator at CyberGen
We do not have experience with customer service and support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Jagdish Lomte
Founder & CEO at StreaMplify
The support from McAfee Total Protection for Data Loss Prevention is good. However, if they provided 24 hours a day...
Read full review of McAfee Total Protection for Data Loss Prevention »
Vincent Watti
Owner at Network Technics & Systems Ltd
The support is good. We've interacted with them directly a few times.
Read full review of McAfee ePolicy Orchestrator »
Mohammed Badowi
IT system manager at NBO
McAfee Complete Data Protection has a good technical support team.
Read full review of McAfee Complete Data Protection »
Anonymous User
Manager of BI at a tech services company
The technical support is good, but it's always "I'll call you back", especially when there are no threats. We usually...
Read full review of McAfee Web Protection [EOL] »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
The technical support is good.
Read full review of McAfee Web Gateway Cloud Service »
Eduardo Jassir
Cyber Security Coordinator at Gecelca SA E.S.P.
We receive technical support from the partner, and they are very good. We've never had to contact McAfee. We just...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Network Analyst at a financial services firm
Customer Service: Customer service is good. You will generally have access to a team of account managers, should...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Ermal Galo
Information Security Officer at a financial services firm
We haven't required technical support in the last few years. Everything that has to be done, we have done it by...
Read full review of McAfee ePolicy Orchestrator »
Gustavo Vila Verde
Sales Engineer at a tech vendor
Levels two and three of tech support is very good.
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Jean-Luc Des Groseilliers
Owner at JLDG
I never had to use their support. For the last five years or so, I've not had any issues.
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Managing Director at a consultancy
Technical support is handled via our partner. They helped us implement and manage the solution. We go through them...
Read full review of McAfee MVISION Mobile »
Anonymous User
Management Executive at a security firm
The support in South Africa could be much better.
Read full review of McAfee Total Protection for Data Loss Prevention »
Abel Abenemi
IT Lead\Network Security Analyst at Oiltest Services Limited
McAfee has very good support. We can submit a report online to open a case and they will contact you immediately to...
Read full review of McAfee Complete Data Protection »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
McAfee Total Protection for Data Loss Prevention's technical support is helpful.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Technical Engineer at a tech services company
Technical products are bound to get stuck due to the technical processes involved. Sometimes, certain new issues crop...
Read full review of McAfee ePolicy Orchestrator »
Saqer Aqra
Senior Cyber Security Consultant at Ingram Micro Inc.
We've contacted technical support in the past and in general, they are quite good.
Read full review of McAfee Complete Data Protection »
Anonymous User
Implementation Engineer at a tech vendor
McAfee's technical support is actually fine.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Senior Consultant at a financial services firm
We had a local technical support company and did not deal with McAfee at the regional level. I can say that our local...
Read full review of McAfee ePolicy Orchestrator »
Anatolii Konstantynov
Project Engineer at ISSP
When contacting support, we would have to wait days before getting a response, and other times they were not able to...
Read full review of McAfee Complete Data Protection »
Roi Nahari
CTO- Consulting Services at 2bsecure
The support needs some improvement. It needs to be more professional.
Read full review of Sentrigo Hedgehog [EOL] »
Pankaj Nagpal
Chief Information Security Officer at Romsons
Technical support has not been helpful for us. We tried to reach out during the implementation process and were given...
Read full review of McAfee Total Protection for Data Loss Prevention »
Shaik Sayeed
Information Technology Solutions Manager at UBG
I think that the technical support can be improved. It should be cheaper, faster and more comprehensive as far as the...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Computer Technician at a leisure / travel company
We do not call McAfee directly because they couldn't provide us with the help we needed onsite because we needed...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Network Engineer Info & Security at a comms service provider
Customer Service: It's ok. Technical Support: It's satisfactory; a few engineers from the McAfee Firewall tech...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
IT Consultant at a tech consulting company
Customer Service: The McAfee customer service is great. As mentioned in my earlier review, this is a top 10 customer...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Information Technology Security Consultant at Infosec Consulting ltd
I have not personally contacted technical support but I have gotten feedback from people who have. Most people are...
Read full review of McAfee Web Protection [EOL] »

Review 1 of 30

MichaelNdwiga
IT Officer at cityeyehospital
It takes a lot of time to get through the support.
Read full review of Comodo Advanced Endpoint Protection »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I haven't contacted Comodo support yet. Mostly, I'm getting help from videos and forums. I can check other queries...
Read full review of Open EDR »
Osama Tobji
Chief Information Technology Officer at AcenTek
The tool's technical support is active and very responsive.
Read full review of Comodo MDR »
CHATHURANGA-JAYAWEEEA
Product Security at Plexus Global (Pvt) Ltd
I've contacted support in the past for patch requests. They have been fine in terms of support. Typically, within...
Read full review of Comodo Advanced Endpoint Protection »
Bernardo Murillo
Director De Netquatro at Netquatro
When I have issues, I contact the support team. I do not have any issues with support. Support is good.
Read full review of Comodo cWatch »
KrishnaKumar12
Managing Director at SIDR
The solution's technical support was fair enough since, at times, the support team takes time to respond. I rate the...
Read full review of Comodo Advanced Endpoint Protection »
SAMUELMWANGI
Director at Calidad Systems Limited
We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never...
Read full review of Comodo Advanced Endpoint Protection »
Donald Baldwin
Principal Enterprise Architect at Aurenav Sweden AB
We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.
Read full review of Comodo Advanced Endpoint Protection »
Muhammad Waziruddin Ansari Ansari
Technical Account Manager at AquaOrange
The technical support is great. They respond to questions very fast and in a very good manner. Whenever we have an...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
I.T. Specialist at a comms service provider
Their technical support was average.
Read full review of Comodo Advanced Endpoint Protection »
MuratGun
IT Director at Hepta
Our organization seeks out customer support directly and also indirectly through product partners. I would rate the...
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
Customer support is generally satisfactory but could be improved, especially in terms of response time. Overall, it...
Read full review of Comodo Advanced Endpoint Protection »
Vipin Garg
Co-Founder at Multitechservers

Read full review of Comodo cWatch »
Krzysztof Noga
Information Security Administrator at Gmina Świdnica
The technical support services are good.
Read full review of Comodo Advanced Endpoint Protection »
Muhammad Waziruddin Ansari
Consultant at a consultancy
The technical support is impeccable. Whenever I reach out via email regarding any issues or inquiries, especially...
Read full review of Comodo MDR »
Anonymous User
Senior Technical Product Manager at a tech services company
I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Owner
The solution’s technical support is really good.
Read full review of Comodo RMM »
Anonymous User
Technical Sales Specialist at a comms service provider
The support comes through for any needs we have. The support team is very effective.
Read full review of Comodo Advanced Endpoint Protection »
Rajesh-Singh
CEO & MD at Gurjartech
The technical support of the solution is okay. I'd rate it seven out of ten. Sometimes some of the customer care reps...
Read full review of Comodo cWatch »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The technical support is fabulous. I rate the technical support a ten out of ten.
Read full review of Comodo RMM »

Review 1 of 20

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.