Comodo RMM Reviews

Name: Comodo RMM
Brand: Xcitium
Rating: 4.2 (3 reviews)

4.2 out of 5

3 reviews
100% willing to recommend

What is Comodo RMM?

Comodo Remote Monitoring and Management (CRMM) allows Managed Service Providers to have a comprehensive perceivability and control over the system that they oversee. It includes endpoint checking and alerts with quick remote desktop sharing, professional service automation, powerful strategy and interface for job creation, ticketing etc. As said above Comodo Remote Monitoring enhances the proficiency of their work processes and provide quality service to clients.

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Comodo RMM is the #12 ranked solution in top Remote Monitoring and Management Software. PeerSpot users give Comodo RMM an average rating of 8.4 out of 10. Comodo RMM is most commonly compared to NinjaOne: Comodo RMM vs NinjaOne. Comodo RMM is popular among the small business segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Buyer's Guide

Remote Monitoring and Management (RMM)

November 2024

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Helped 824,053 peers since 2012

Featured reviews

Ishan Kukreti

Director at IP Infotech Pvt. Ltd.

We use it primarily for remote controlling and monitoring. The solution is patented, especially the endpoint solution. They are providing features that are not currently available in the market We like the auto containment feature. They should integrate email security in the same solution. We…

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reviewer2282268

Owner

Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawback for me. Comodo RMM doesn't have a cloud environment, and I have to install it on-premises. I have to come back to my premises or location to log in. If I am somewhere else dealing with a client, and one of my previous clients tells me they are having issues with one of the PCs or servers, I cannot do anything from where I am. I have to get back to my office to be able to log in.

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reviewer1489272

CEO at a tech services company with 1-10 employees

The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release. Lastly, an area of improvement would be the learning materials. It would be beneficial to have access to training videos on how to use the solution.

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Comodo RMM mindshare

As of December 2024, the mindshare of Comodo RMM in the Remote Monitoring and Management (RMM) category stands at 2.1%, down from 2.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Key learnings from peers

Valuable Features

"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."
"We like the auto containment feature."
"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."

Room for Improvement

"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."
"They should integrate email security in the same solution."
"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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