Comodo RMM vs NinjaOne comparison

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Comodo RMM

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Executive SummaryUpdated on Jan 2, 2025

Comodo RMM and NinjaOne compete in the remote monitoring and management space. NinjaOne holds an advantage with its enriched features and intuitive use, though Comodo RMM captures attention with cost-effectiveness appealing to budget-savvy clients.

Features: Comodo RMM offers strong security integrations, essential remote access, and efficient support, being ideal for security-focused organizations. NinjaOne provides extensive automation tools, versatile integration, and comprehensive performance monitoring, enhancing workflow and operational management.

Ease of Deployment and Customer Service: Comodo RMM facilitates direct deployment with efficient support, suited for quick implementations. NinjaOne ensures a smooth, user-friendly deployment backed by a responsive support team, praised for their exemplary service experience.

Pricing and ROI: Comodo RMM presents a cost-effective solution with a significant ROI through responsive support and basic functionalities, appealing to budget-limited companies. NinjaOne requires a higher initial investment offset by a robust ROI, attributing to its advanced features and heightened productivity benefits.

To learn more, read our detailed Comodo RMM vs. NinjaOne Report (Updated: March 2025).

Comodo RMM vs. NinjaOne

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Helped 842,194 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Comodo RMM

Ranking in Remote Monitoring and Management (RMM)

12th

Average Rating

7.6

Reviews Sentiment

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Remote Monitoring and Management (RMM)

1st

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (31st), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (22nd), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Patch Management (5th), MSP Backup (4th), Unified Endpoint Management (UEM) (7th)

Mindshare comparison

As of March 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Comodo RMM is 2.1%, up from 2.1% compared to the previous year. The mindshare of NinjaOne is 20.8%, up from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

Ishan Kukreti

Director at IP Infotech Pvt. Ltd.

Great remote controlling and monitoring features with a competitive price

We use it primarily for remote controlling and monitoring. The solution is patented, especially the endpoint solution. They are providing features that are not currently available in the market We like the auto containment feature. They should integrate email security in the same solution. We…

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We like the auto containment feature."

"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."

"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"The software's automation tools have solved critical deployment problems for small businesses."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"NinjaOne is a great product. It is working and it is always developing."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

More NinjaOne pros

Cons

"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."

"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."

"They should integrate email security in the same solution."

"NinjaOne's reporting module is cumbersome."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"The network monitoring needs to be improved."

"NinjaOne's pricing and user interface needs improvement."

"Lacks sufficient integrations with other PSAs."

"The NinjaOne distribution server is highly dependent on an active directory."

"The graphical user interface could be improved."

More NinjaOne cons

Pricing and Cost Advice

Information not available

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"NinjaRMM uses a subscription model."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We got a pretty good deal. It was fairly affordable."

"The product's pricing depends on the number of PCs or devices."

"We currently pay $1.20 per device on a monthly basis."

More NinjaOne pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

10%

Real Estate/Law Firm

10%

Computer Software Company

16%

Retailer

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Comodo RMM?

The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard.

What needs improvement with Comodo RMM?

Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawb...

What is your primary use case for Comodo RMM?

Comodo RMM is a very good product. I've used it with one of my daycare clients, and we connect quite right. When they have an issue, for me to support it takes a longer time.

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender. It is an affordable solution due to its collaboration with other companies.

What needs improvement with NinjaOne?

The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing. Although Hyper V and VMware are included, the absence of XENServer makes it less comprehensive. They ar...

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Product Reports

Remote Monitoring and Management (RMM)

Download Comodo RMM product report

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Overview

Comodo Remote Monitoring and Management (CRMM) allows Managed Service Providers to have a comprehensive perceivability and control over the system that they oversee. It includes endpoint checking and alerts with quick remote desktop sharing, professional service automation, powerful strategy and interface for job creation, ticketing etc. As said above Comodo Remote Monitoring enhances the proficiency of their work processes and provide quality service to clients.

Xcitium

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

76BITS, Aquaflam, Convey2Web

Status Pros, Mitchell and Company

Comodo RMM vs. NinjaOne